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Nissan Murano Maintenance and Repair

From reading the Nissan Murano Message Board, I see that many owners are experiencing some problems with rattles, popping noises, etc. If anyone is experiencing these issues (or others) with their Murano please post the problem and solution, if any.

I am experiencing a lot of rattles throughout the vehicle. Front driver's window/door and passenger’s rear door rattle, popping sound in the rear of vehicle and dashboard squeaks. Test drove a different Murano and aside from a minor rear noise all was fine. I will be bringing the vehicle back to the dealer so they can look at it and hopefully fix these annoying issues. I will post a follow-up message, hopefully with some solutions so others on the board experiencing the same problems can get them fixed.

Thanks
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Comments

  • gust334gust334 Posts: 75
    The only noises I have on mine is the popping sound somewhere behind the front row of seats. Don't know if the problem is in the rear row or all the way in the back. Eight hours at the dealer was unsuccessful at finding it, so it will be going back in sometime this week.

    I'm guessing the problem I have with CDs skipping is simply a bad unit, and the dealer agrees and has one on order to swap it out.
  • heronheron Posts: 10
    I have an SL-2wd. White, loaded with everything except DVD. It has 2275 miles. There is one apparent rattle coming from the passenger side rear door panel towards the front top of the panel where it meets the shiny black plastic door trim. There is nothing faulty, it's just the two plastics chaffing making a rattle. I put a small rubber shim between the door panel and the door and the rattle stopped. So, I removed the shim and put clear RTV silicone into the space between the door and panel and wiped off excess. It hardened and no more rattle. The silicone can be easily removed if door panel
    would ever need to be removed in the future.
  • gust334gust334 Posts: 75
    How would you describe the sound prior to your repair? The sound I'm hearing is a popping or knocking sound, distinctly plastic. To hear it, take the cover off the driver's side rear stowage compartment, revealing the empty stowage cavity. Then tap the bottom of the cavity sharply with your fingernail or a pencil. That's what the sound in mine sounds like, except I can't tell where it is coming from. The sound I hear "pops" just once per bump, so I wouldn't characterize it as a rattle....
  • heronheron Posts: 10
    gust334: It is more of a plastic popping then a rattle. Try pushing on the top front of the passenger rear door panel lightly and see if it elicits your sound. Use your thumbs. If you had the radio on you could not hear it but if you were trying to have a conversation with a passenger it was apparent. Originally, I thought it was in the front seatbelt retraction mechanism . You could only hear it on bumpy roads, not on the interstate or smooth roads. The clear RTV did the trick. Let me know.
  • buck80buck80 Posts: 1
    Picked up my Murano last Thurs. Like it very much after 2 Explorers. Much tighter, quicker and more fun to drive. Have a few rattle problems and that popping sound in the rear when I would go over a bump. Was fiddling with the spare last evening and lifted up on it and it popped loose from the undercoating in the bottom of the wheel well. Did the same around the outside of the spare and it continued to make that popping noise as I pulled up on it. Put some weather stripping under the spare and on the top side of the spare between the Bose unit and the press board cover that goes over the spare and no more pop. Not sure which one fixed it but its gone. Let me know if it helps you.
  • gust334gust334 Posts: 75
    heron, thanks for the idea, but it doesn't seem like I can get any noise pushing on that portion of the door trim. I can see a small gap, which is what I presume you filled with the clear RTV.

    buck80, I've previously had both the press board cover and the plastic tray completely removed and still had the popping sound. I'll investigate the area around the spare, but my recollection is that when I first got it, I couldn't budge the spare. Thanks for the ideas, I'll try it.
  • Our SL AWD has not emitted any rattle (yet) from driving over New York City bumps and potholes. However, the day after we took it last week, we've noticed "clunk" and "bang" noises from the front suspension as we went over potholes and bumps, even at slow speed (5-20MPH). We've owned an '01 Pathfinder SE before, and it never exhibited any of these. We took it to the dealer but with no resolve. I've tried airing-out tire pressures from the prescribed 33psi down to 29psi. That didn't make much difference either. Has anybody experienced this on their Murano?
  • mmmsmmms Posts: 25
    My lease is coming up at the end of the year. So I pose the question to those who bought the "Murano", would you do it again? It looks good on paper comparing to Passat wagon, Volvo XC70, Highlander, Pilot. Appreciate feed back.
  • kyim67kyim67 Posts: 13
    By reclining the rear seats as far back as possible on my Silver FWD SL, the hollow popping sounds (whenever it goes over bumps and pot holes) disappeared from the rear area.

    As to the question, would you do it again? Definitely!
  • dweiserdweiser Posts: 288
    I've had my Murano AWD SL since Feb. 1st and I would definitely buy it again if it were Jan. 31st. I had 5 Subarus (4 Outbacks and 1 WRX) until the Murano and while Subaru is a fine car too, I sit higher in the Murano, it has more fun gadgets, and is a more luxurious vehicle.
  • baataboombaataboom Posts: 23
    I would also purchase again. We bought an SL AWD with Leather, Premium, VDC, Nav, etc. And would do it again. In the end we got a very good price. But I would probably go to a different dealer the next time.

    We've owned Infinitis in the past and loved the treatment. So far, I've been disappointed in the afterbuy experience. Maybe that's just the difference between the brands.

    We do enjoy the vehicle, though!
  • gust334gust334 Posts: 75
    In hindsight, I think I should have insisted on the dealer eliminating the popping noise before I accepted delivery, but we all assumed it was just something loose near the spare tire. See Murano discussion #775, 849, 905, 1027, and 1062.

    However, I am now pretty happy with the vehicle itself. If a building collapsed on mine, insurance paid the loss, and I was out shopping again, I'd head back to the Nissan dealer to see if they could do any better on the price this time. And I think I'd get the all-weather mats and the splash guards installed, too.
  • sunbu95sunbu95 Posts: 15
    the lower few inches of my Murano windshield is wavy-distorted. This is noticeable on steep hills, like my driveway. Maybe not a big deal. I dk if I should have it replaced on warantee or let it go. They (Nissan)keeps obsessing about my satisfaction questionnaire, so I have to decide. Any thoughts? Jim
  • dklaneckydklanecky Posts: 559
    Point it out to the dealer so that it's noted on the car's record and then I'd wait for a few thousand miles (right up to the expiration of the bumper to bumper warranty if it doesn't bother you to much).

    One of the few complaints that I have with Missan vehicles is that the front glass seems to be "softer" than it could be?

    I've replaced both of the windshields on my Maximas (one at 150k, and the other at about 35k) due to lots of chipping and marks from all of my highway driving.

    Then of course I suppose it could be my fault from the way I drive.
  • dweiserdweiser Posts: 288
    Hi Sunbu95. The windshield in my Murano is also distorted down low and by each corner. It bothered me quite a bit at first and still does if I look out the windshield down low very near the pillars while moving. Glad to hear someone else also has that problem (I guess). I will definitely mention it to the service dept. like dklanecky said to get the problem recorded and then fixed at a later date but still under warranty.
  • xrayminxraymin Posts: 1
    Has anyone experience with warning lights re. ABS, VDC, AWD, & SLP all come on at the same time? My wife's new Murano has done so twice now without other apparent problem with driving. Local Nissan dealer cannot figure out the problem nor a solution. It seems to occur with driving in slushy/snowy conditions. The lights will remain on despite improved road conditions or shutting off the ignition. The dealer is recommending replacing mother board of ABS module.
  • gust334gust334 Posts: 75
    I haven't experienced that problem, but those systems are all inter-related so the dealer's advice sounds good.

    Have you checked the pressure in all four tires manually, to ensure they are all at least 33psi and under 44psi when cold, and that they are all within 1-2psi of each other? Weird tire inflation can confuse the ABS, VDC, and AWD systems. (What is SLP?)
  • dklaneckydklanecky Posts: 559
    SLP is the Traction Control System, related to engine management, VDC, AWD system. I agree with Gust 134 in that you follow the dealer's advice.

    The best benefit of following the dealer's advice is that you've just gotten a major piece of the potentially most expensive area to work on repaired.

    This repair gives you a "partner" in the performance and diagnosis of any future issues related to any of the these systems.

    I always play "dumb" whem making a "first" visit to the dealer for repairs. Let them show you how smart they are with their diagnosis and let them make the suggestion as to what will fix the problem.

    Then if anything doesn't work out as they expected, their guilt will sometimes get you much further down the road quicker and at a lower cost to you.

    Since your still under the bumper to bumper warranty, your decision is easy.
  • barryq1barryq1 Posts: 10
    I have the murano sl awd but cant understand how AWD functions if it goes off after 19 MPH. after 19 MPH you get front wheel drive. with awd off all the time what type of drive do you get..

    Re: door locks....I locked myself out of vehicle 3 times with the engine running. When driving the vehicle i lock all doors. when i stop for gas i open driver side door and the locking nob automatically opens up, but when i push the door open i accidentally close the nob. I thought the locking nob should automatically open but it doesnt. When using power door locks everything is fine. does anyone else expoerience this problem.
  • dweiserdweiser Posts: 288
    Allow me to attempt to clear up your misunderstandings of the Murano and AWD (and hope that I do it right). The AWD Murano (for fuel economy reasons) is "normally" in front wheel drive. When it senses slipage in the front wheels, it sends some (50%?) power to the rear wheels automatically. You don't have to think about it.
    It just happens.
    In case you ever get stuck or are starting out from a slippery place, you CAN lock the AWD Murano in AWD BUT this locking feature self-defeats after 19 m.p.h. and the Murano reverts back to front wheel drive. If I've misstated anything I'm sure others will clarify.
    As to locking yourself out of your vehicle THREE times already, may I recommend some behavior change on your part, a stronger vitamin, or perhaps the hiring of a chauffeur?
    :)
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