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Extended Warranties

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  • lissaalissaa Posts: 12
    I had an Easy Care Warranty in the past, but it's been several years ago. I never had a problem with them when I had to use the warranty, which wasn't often - maybe once per vehicle, if that. I bought them through my local Ford Dealership.

    Just a side note... I found in pricing warranties recently, that if you raise the deductible to $100 or even $200 it saves quite a bit of money and how often do you have to use them?
  • mjfloyd1mjfloyd1 Posts: 159
    Where I live the AAA warranty is through Western General. I would think that AAA would fight for you if there were any issues. I spoke with Warranty direct and they implied that AAA sells their warranties too.
  • delthekingdeltheking Posts: 1,152
    Hi,I have a Nissan which is still under factory warranty.I have about 800 miles left before it expires.These are the problems:
    1.The drivers side door had a wind noise,so I took it to the dealer.He said that the door needs new weatherstripping which would cost $140 [$70 parts and $70 labor]
    2.Also,he said the side shocks [left and right] have to be replaced which would cost $200 including parts and labor.
    3.There are some minor rattles in the cabin.
    So,is weatherstripping and shocks covered under the bumper to bumper warranty?Or are they considered normal wear and tear? Do the rattles come under the factory warranty?
    Please,your help is greatly appreciated as I have only about 800 miles left before my factory warranty expires.
    Also,has anyone purchased an extended warranty through a Nissan dealer for a decent price ?Please post info about the Nissan dealers offering them and the prices.
    Thanks.
  • My husband recently purchased an extended warranty for our 2001 Jeep Cherokee from Dealer Warranty Programs which lists MBPI, Athens Administrative Co. LLC, Marathon Administrative Co., or ACSC as the companies which claims coverage is provided from. Anyone know anything about this Program and/or Companies. I hope we didn't fall for a scam. Cost was $200 upfront with 9 months at $198 for 5 years extended warranty. HELP!
  • jipsterjipster Posts: 5,345
    So,is weather-stripping and shocks covered under the bumper to bumper warranty?Or are they considered normal wear and tear? Do the rattles come under the factory warranty?

    I'd take it in and try to get all of it covered by manufacturer warranty. But, I believe shocks are usually considered a "wear and tear" item, though it sounds as if they may be failing prematurely, in which case I would ask the dealership to replace under "goodwill".

    I believe the wind noise problem and rattles would fall under the "adjustment period" of your warranty. With my Mazda I have one year from date of purchase to have any noise or rattle problems fixed/adjusted. Check your owners manual on this one.

    Again, I'd just take the car in, tell the dealership your car has 800 miles of warranty left and would like those items you mentioned looked at. If they challenge you on not being responsible, be prepared to put up a firm, but civil argument that these type of problems shouldn't occur on a newer vehicle. I'm guessing you have a Nissan Quest with the rattles and all. Good luck.
  • jipsterjipster Posts: 5,345
    Cost was $200 upfront with 9 months at $198 for 5 years extended warranty. HELP!

    Could you clarify this? If you're paying $198 a year (for a 2001 Jeep) for an extended warranty it's a scam.
  • mikefm58mikefm58 Posts: 2,882
    I don't know anything about the warranty company you mentioned, but it sounds like the typical 3rd party after market warranty, not a scam, but probably would be difficult to get them to cover anything. And $2 grand is pretty high, even for an after market warranty.
  • mikefm58mikefm58 Posts: 2,882
    Cost was $200 upfront with 9 months at $198 for 5 years extended warranty. HELP!

    Could you clarify this? If you're paying $198 a year (for a 2001 Jeep) for an extended warranty it's a scam


    If my fuzzy math is correct, then the total cost is just under $2K.

    (198 * 9) + 200 = 1982.
  • jipsterjipster Posts: 5,345
    If my fuzzy math is correct, then the total cost is just under $2K.198 * 9) + 200 = 1982

    Thanks for the clarification. ;)

    $1,982 for 5 years of coverage on a 2001 Jeep sounds pretty good to me. I guess it depends on what is covered and how stable the warranty company is.
  • I bought a used Toyota from Herb Connolly Acura in Framingham MA. They said I was getting an extended warranty from Toyota.This was in 2007. I have contacted Acura Care/Honda Care and then been referred to Easy Care. Price of warranty was $1790 and was supposedly bumper to bumper/0 deductible. I have never been covered for anything submitted to Easy Care and now need some work done because the car did not pass state inspection. I currently have aprotest with Easy CCare on another incident. For what it cost for purchase price and warranty, I could have bought a new car.

    These warranties are the next thing to a scam.
  • mitzijmitzij Posts: 612
    Let me guess...you received a postcard in the mail?
    'Dealer Warranty Programs' send me a postcard a month or so back (having found out I recently bought a used Chrysler). They must watch BMV records. They were one of about 15 advertisements that have flooded my mailbox since I bought the car. These are the companies I keep warning people about. High pressure sales, vague promises of 'bumper to bumper' coverage, high prices, and poor claims payment.
    You've bought a pricy service contract for your 8 year old Jeep. I'm willing to bet you have a hard time collecting for any repairs. Read your contract carefully so you understand exactly what you paid for.

    Incidentally, I just had a customer in the other day with a Nissan Service Contract (on a used Chevy :confuse: ). He's got an obnoxious noise in the blower motor. Company won't pay for repair until it stops altogether. Gotta love the fine print.
  • Kirstie_HKirstie_H Posts: 10,876
    Let me guess - they don't cover the tow either when the car leaves you stranded.

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  • mikefm58mikefm58 Posts: 2,882
    These warranties are the next thing to a scam.

    Sorry to hear of your bad luck, but your experience is a perfect example why no one here will recommend a 3rd party after market warranty.
  • delthekingdeltheking Posts: 1,152
    Thanks jipster for the reply.That was a really good guess.Yes,it is the 04 Nissan Quest minivan.Nissan extended the basic warranty from 3yr/36k miles to 5yr/60k miles on the 04 Quest due to complaints.Right now,I have 59200 miles and I am the 2nd owner.
    So,do i go to the dealership directly and ask them or do I first call Nissan USA and then let them know of this problem and how to solve it.
  • jipsterjipster Posts: 5,345
    So,do i go to the dealership directly and ask them or do I first call Nissan USA and then let them know of this problem and how to solve it.

    I would go to the dealership first and tell them you would like those items you mentioned repaired as the van was still under warranty. Since you had already taken the van in and they didn't repair under warranty, they will likely say those items are "wear and tear" items or adjustment issues, and aren't covered. I can't say 100% whether they are or aren't... but personally I wouldn't think so. At this point ask the service manager if he will call Nissan USA and have the items repaired under goodwill. Which means Nissan will foot the bill for the repairs, supposedly to insure you remain a happy customer. Your position is that the van is still under warranty, you have it serviced at the dealership (hopefully), and that it is not appropriate for weather-stripping and shocks to wear out so prematurely. Also, the van has a history of rattle problems and that you feel Nissan should try to correct it. One thing they may try to use against you is that you are a second owner. The service manager may try to talk you out of pursing this, saying again these are normal wear and tear items. The dealership also gets more money when you pay for repairs as opposed to Nissan. So, if you remain firm and polite, the dealership should call Nissan for you, while you wait. At this point they may offer
    to cover the expense of the repairs, pay for 50% or pay for nothing. You could then ask the dealership if they could help you any on the price, explain that you were thinking of buying an extended warranty... may help. If none of that works then I would call Nissan USA directly to present your case.

    I had a ignition coil go out on my 2004 Mazda MPV when it was only a month or two out of warranty, but still under miles. I asked the dealership for goodwill, the service tech tried to talk me out of it. I explained my position to the service manager who called and had it approved. Saved me about $200. Good luck and let me know how it turns out.
  • golicgolic Posts: 714
    Here is newstory on warranty scams- one of the names mentioned in the lawsuit is familiar.

    http://www.foxnews.com/story/0,2933,501404,00.html
  • mjfloyd1mjfloyd1 Posts: 159
    I have a BMW and my BMW dealer is also a Infiniti dealer. I'm looking at extended warranties and they say that they prefer the Nissan warranty over the BMW one. Would this be any better of a situation, since they are a dealer for both?

    I'm also considering a Western General warranty thru AAA and a Fidelity warranty.

    Any insights?
    Mark
  • mikefm58mikefm58 Posts: 2,882
    I have a BMW and my BMW dealer is also a Infiniti dealer. I'm looking at extended warranties and they say that they prefer the Nissan warranty over the BMW one. Would this be any better of a situation, since they are a dealer for both?

    I'm also considering a Western General warranty thru AAA and a Fidelity warranty.

    Any insights?


    Stay away from any and all 3rd party warranties and go with the one backed by the manufacturer. There are many many cases of folks posting here with all kinds of bad experiences with the 3rd party company.
  • jeb45230jeb45230 Posts: 1
    I'd stay away from Carchex. They may have a recognizable name, but I've heard a number of horror stories about getting them to pay for covered breakdowns.

    There is a website called carchex sucks that you may find helpul... www.carchexsucks.com
  • bremertongbremertong Posts: 436
    Are extended warranties available on older vehicles?
    I am currently considering purchase of a 2001 GM sedan with 59000 miles on it. Are there extended warranties available from reputable companies for a car this old and with these miles?
  • wlbrown9wlbrown9 Posts: 838
    I recently checked on extending the GMPP warranty on a 2004 Envoy. Too expenseive. ..for a 2001 the manufacturer's warranty would likely not be available. The 3rd party warranties would be questionable and probably expensive. So, would you spend $1500 for a warranty to cover a $8000 vehicle for 2 years? Just guessing on cost and value, but at least to me the answer would be no.
  • bremertongbremertong Posts: 436
    We are talking about a Cadillac Seville in great shape.
    Good value for the $10,000 there asking but expensive to repair. I think the extended warranties are as much based on miles as years and would not expect to put more than 5000 miles a year on it as it would be a third car. $ 2000 would be okay for the warranty as long as it was for at least 20,000 miles and three years. Bottom line is that to buy this car new or only slightly used would cost between $ 25,000 and $ 50,000 so taken with that perspective spending around $ 10,000 for the car, plus tax and warranty would to me represent good value. I haven't yet found a warranty co to write the contract and the dealer
    while having a good reputation in my local community does not offer extended warranties. Any further feedback you can offer based on the above appreciated, many thanks.
  • corvettecorvette United StatesPosts: 4,115
    $10,000? Seems high for a 2001 Seville with 59,000 clicks. You might check out the Real-World Trade-In Values board.
  • mitzijmitzij Posts: 612
    There aren't any companies I'd recommend, considering the age of your vehicle. The guys that would sell you a contract at this point are going to sell you a powertrain junk contract, and are likely to be out of business or hard to deal with if you have a claim.

    Do you think your chances are good of having $2000 in claims in the next three years? On a caddy, that's about 3 window regulators.

    If you must buy a contract: read the whole thing before you plunk down your hard-earned cash. Understand what it covers, what it does not cover, and what your responsibilities are. If the seller doesn't have a sample contract to read, find another seller.
  • ondipondip Posts: 3
    Stay clear of Warranty Direct. They do not have ethical business practices. I was recently directed to fix my car by two of the customer service reps, but was denied coverage because of their incorrect advice. I have complaints filed with the BBB and an associated complaint web base. Another thing to check before buying a warranty is if the price for the replaced parts are reimbursed at the price charged by the mechanic or at the cheapest price the company can find them for; which is much less than the holder of the warranty policy paid for them.
  • ondipondip Posts: 3
    I would like to let everyone know that they should stay away from Warranty Direct when shopping for a car warranty. I was recently denied a claim because I followed the direction of two of the company's advisors. I supplied the manager, Steven Sang, with the first and last names of the two women who directed me to fix my car and fax the bill to their company. He acknowledged that one of the woman placed a note in my file confirming my claim and told me that I would not be held accountable. I first called for advice because a pre-authorization must be administered before warranty work is performed on a car. I called for advice because my mechanic did not want to deal with the company so I did not know how to proceed. I thought the company would have stood by their advisors advice, they didn't.
  • bremertongbremertong Posts: 436
    Thank you very much for the information in your posts.
    With an economy like the present one none of us want to get ripped off by a warranty company. I have used Wynns in the past with good results and in the case of both cars they refunded on a pro rated basis the unused portion of the warranty, the refund was received in a timely fashion. I am unable to use them if I buy the Cadillac I referred to in a recent message here in that they only sell through selling dealers and don't sell direct. The company (Wynns) was recently merged with Phoenix American Insurance.
  • bremertongbremertong Posts: 436
    Thanks, I have and based on my research the highest price I would pay would be around $8500. The price I mentioned was sticker on the vehicle but as you know there is a certain amount of dickering involved in car purchases at most dealers. This is mostly academic at this point unless I can find an extended warranty for the vehicle would probably not buy for much more than $ 4000 in that one major transmission or engine problem would bring the cost up to the $8000 range.
  • delthekingdeltheking Posts: 1,152
    Hi,Can anyone please let me know of a place/Nissan dealership with good prices from where I can buy a factory Nissan extended warranty- for my 04 Nissan Quest with 59k miles.

    The 04 Nissan Quest has a bumper to bumper of 5yr/60k and not the regular 3yr/36k as Nissan extended the warranty for the 04 model.
    So,I am looking to extending the warranty to 7yr/100k mile warranty.

    And I need a genuine Nissan Factory/Manufacturer warranty and not an aftermarket/3rd party warranty.
    Thanks.
  • ondipondip Posts: 3
    Avoid Warranty Direct. They have unethical business practices.
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