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Nissan Maxima: Stolen Headlights!!

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Comments

  • mparis1mparis1 Posts: 107
    Bah humbug!!!!!!. Nissan fix makes it more difficult/time consuming to take out the xenons...but now you land up with hood or fender damage. The thief has no indcation of the fix . So now we land up with body damage, but we kept our lights. Thanks. The only real fix is replacement non-xenons. Nissan can do it, I have heard that Acura went that way.
  • hrvathrvat Posts: 18
    There are good points made by people on both sides, but it's ridiculous to say you should "park in another area" or "where there's no thieves". It's like blaming the Central Park jogger for being raped because it was too dark outside and should have known better.

    Also, to the some other posters, if we were aware of the HID thefts do you think we would have bought the car? Hellooooo!

    Nissan is not the only one with HID headlights....so why is it almost exclusively a Nissan problem???

    On my way to work this morning(I'm in the NE), there was another Nissan sitting in their lot with missing headlights. This epidemic is not coming close to stopping.

    Any sell their vehicle? Please share your stories. Thanks.
  • Simple questions, comparing and reasoning:

    1. "Compare"
          a. How easy it is to steal the Nissan Maxima headlights compared with other cars?
          b. Among the cars which are comparable to the Nissan Maxima in terms of ease of theft of Xenon headlights, what is being done by those manufacturers (e.g., Acura, etc.)?
          c. Though Nissan has offered non-Xenon headlights to '04 Maxima purchasers, why hasn't it offered a comparable option to its '02 and '03 Maxima as a replacement part?
          d. At what point in time was Nissan aware of the problem with its headlights compared to when others (dealerships, car maker associations, insurance companies, police, etc.) were aware?

    2. "Reasonable"
          a. Is it reasonable that car manufacturers should fail to notify customers that externally facing body parts can be removed with relative ease. For example, if the windshield could be removed in about 30 seconds, would it be reasonable to expect that Nissan should inform consumers of this fact prior to purchase?
          b. Is it reasonable that Nissan has offered non-Xenon headlights for the '04 Maxima but not as a replacement option for existing '02 and '03 Maximas? Is this a question of Nissan making a calculated assumption of cost of replacement vs. benefit of customer satisfaction, despite the lack of reasonableness?
          c. Is it reasonable to assume that this trend of Xenon headlight theft will continue and expand to other parts of the country, beyond the current NY/NJ concentration of theft?
          d. Is it reasonable that Nissan has elected to avoid replacement into non-Xenon headlights for '02 and '03 Maximas in order to avoid a de-facto recall of its product, thereby exposing it to the associated liability? Stated otherwise, is Nissan failing to offer replacement the headlights, despite the reasonableness of such action, out of fear that this would be an admonission of defect, potentially making Nissan liable for past repair costs, both consumer and insurance paid?
          e. Is it reasonable that Nissan should forsake its customers, actively avoid addressing its design flaws after failing to provide adequate notice of ease of headlight theft prior to purchase?

    It would be refreshing for Nissan to address to its customers a letter stating its positions.

    The current anti theft mechanism, DataDots, is not effective. The associated letter introding DataDots, which presumes that Nissan has somehow addressed the issue, is insulting.

    I live in Jersey City and my headlights were stolen twice, the second time after DataDots program installation by the dealer.

    A question to Nissan Motor Corp.:
        "What do you think is the best course of action for me to take?"
  • kennyg5kennyg5 Posts: 360
    It is probably fair to assume that Nissan did not know about the ease of theft when it designed the 02/03 Max HIDs. However, when consumers (even Nissan dealers)complained about the problem, it took Nissan more than one year to address it by introducing the DataDot system and the metal bracket. It is a step toward assuaging consumer displeasure (particular for those who reside in NY/NJ), but as you pointed out, those fixes could not and did not prevent a subsequent theft.

    To resolve the problem, Nissan needs to give 02/03 Max owners free or substantially discounted non-HID replacement headlights (that fit). It may cost Nissan $100 per car, but its willingness to do so will garner significantly better customer satisfaction, which will help Nissan in future car sales. A stitch in time is worth nine, even though the proposed stitch is late.

    Talking about "associated liability", do you think a reasonable jury will find Nissan liable for an accident (at night) due to no headlight illumination stemming from an HID theft? Looks like you may be able to establish "causation" :-)
  • Stolen headlights apparently is an issue in the Acura TL as well. One of my lights were stolen out of my TL 2003 yesterday. I feared this for a long time since I kept hearing stories AFTER I brought my car last year. From what I was told its a lot easier to steal the lights from the Maxima.

    It just irritates me when I see these 3 dollar cars with possibly my xenon lights knowing they probably paid 30 dollars for them. Police probably have better things to do with there time, but they are not taking this issue seriously because I see these 3 dollar cars all the time with these lights.

    Anyway, the outside shell of the light is still intact but they obviously took the box of the HID and bent the right fender. I'm sure a lot of others have experienced this. How much was the damage?
  • I had to bring my 2002 Maxima SE in yesterday for a crank sensor problem, which apparently was a recall recently, didn't know that. They also said they would install the Data Dots for me, I had heard about problems with them being stolen and jumped on this msg board today, and found out it certainly has been a problem for many. They said the bracket makes them "impossible" to steal but I am sure crafty thieves can still get them somehow. I live in the Northeast but haven't had a problem with them being stolen in 2 years in the Boston area. They did put a small oval "Protected by Data Dot" sticker on driver side and pass side window. After reading posts here, maybe the better idea would be to put the sticker or some other warning msg down by the actual headlights so they know that their swipe job may be a bit more difficult... who knows it it will help.
  • MY LIGHTS WERE ALSO STOLEN AND I ALSO WANTED TO REPLACE MY 2002 HEADLIGHTS WITH THE 2001 LIGHTS...
     HAS ANYONE HAD ANY PROBLEMS WITH THE 2001 LIGHTS? DO YOU THINK THEIVES CAN TELL THE DIFFERENCE? ANYONE WITH ANY INFO****************** PLEASE E-MAIL ME AT ELLDOGG1999@AOL.COM THANK YOU .....
  • tidestertidester Posts: 10,110
    Sorry to hear about your loss.

    PLEASE E-MAIL ME AT ELLDOGG1999@AOL.COM THANK YOU .....

    That kinda defeats the purpose of a message board! Stick around and participate and you're more likely to get a reply.

    tidester, host
  • SORRY BUT I AM JUST FRUSTRATED LIKE EVERYONE ELSE..... !!!
  • tidestertidester Posts: 10,110
    I understand. You work hard, play by the rules and some moron comes along and casually helps himself to the fruits of your labor.

    tidester, host
  • syms1syms1 Posts: 3
    After hearing horror stories from other 2002/2003 Maxima owners AND having my hood,grille,and front fender damaged AFTER I had DataDots installed on my 2003 SE...I went to my Nissan dealer for a possible trade. They are unsympathetic and not willing to come down substantially on a new model Maxima or Altima. The sales manager suggested I call NissanUSA in California and speak to a customer service rep. She was very nice and sympathetic but claims the headlight issue is not a nationwide problem. She offered me $200 towards a new Maxima...$200! This is an outrage. As soon as I get my 2003 back from the body shop I am heading right over to Toyota for an Avalon or a Solara. I owned 3 Nissans and they just lost a loyal customer. PS..I saw 9 other 02002/2003 Maximas on dealer's lot missing headlights with body damage yet Nissan continues to ignore the problem. I feel sorry for those stuck in long term leases.
  • tjohnstjohns Posts: 2
    Even if you replace your lights with non-xenon, they still will mess with it thinking there are xenons in there. Just get rid of the car or don't drive anywhere. LOL!
  • kennyg5kennyg5 Posts: 360
    Syms, I am sympathetic. Look at this way, at least they could not steal your HIDs this time. Having said that, however, Nissan should have used the same installation (metal brackets around the housing) when it first designed the 02/03 Maximas, instead of the cheap plastic which can be readily ripped off by thugs. It goes to show that car makers can sometimes be penny wise but pound foolish, which in the long run, will drive their customers away.

    If Datadots are more widely known to thieves (such as Nissan running public notices and ads), the number of potential thefts will likely decrease. Of course, nothing is theft proof, but Nissan should be doing something more, and adding datadots and metal brackets is a good start.

    If you sell your Max now, you will lose substantial $$. If the thefts/damages to your car happen at night when you parked on the street, try renting a garage and hopefully, in the next 6 months, the HID crime wave will subside in light of the Datadots program. Replacing your HIDs with non-xenons is also a viable alternative.
  • mparis1mparis1 Posts: 107
    I may be able to help. write to my e-mail address. the 2001 maxima lights are totally different looking than the 2002/2003. Thieves will be wasting their time for the "cheap"2001/2000 lights. I agree NIssan has left a bad taste in my mouth. I feel sorry for all the guys who OWN their cars.No body is going to buy them in the north east. Have to go cross country to sell these cars. Who in this area will buy these cars? Stupidos.
  • sgrd0qsgrd0q Posts: 398
    tjohns said: Even if you replace your lights with non-xenon, they still will mess with it thinking there are xenons in there.

    No. They look totally different. No thief will bother the 2000/2001 lights.
  • *** Nissan Maxima '02 / '03 headlight theft will spread all over the U.S. ***

    Due to the defective design of these cars, their value will plummet over the next 12 months -- EVERYWHERE.

    Nissan's "patch", DataDots and harness change, are not effective -- thieves continue to try, causing thousands of dollars of body damage.

    If you own a 2002 or 2003 Nissan Maxima, you should expect to incur substantial, serious financial losses, REGARDLESS OF WHERE YOU LIVE.

    *** Nissan has chosen to ignore this problem -- they think customers will "forgive and forget". ***

    Please see my other statements (#77 and #88) for additional background.
  • blh7068blh7068 Posts: 376
    "Due to the defective design of these cars, their value will plummet over the next 12 months -- EVERYWHERE."

    Is that a fact or just your "unbiased" opinion?
  • syms1syms1 Posts: 3
    JUST TRADED IN THE 2003 MAXIMA SE AFTER GETTING IT BACK FROM DEALER BODY SHOP. TOTAL REPAIR WAS $4100 WITHOUT THE THIEVES TAKING THE HEADLIGHTS. I HAD DATA DOTS AT THE TIME OF THE VANDALISM. NISSAN OFFERED ME $17,OOO TRADE IN VALUE TOWARD A NEW MAXIMA. MY 2003 MAXIMA WAS IN PERFECT CONDITION WITH 14K MILES. THE NEW CAR THAT I BOUGHT IN APRIL 2003 AND ANOTHER $12,000 WOULD HAVE BOUGHT A NEW 2004 MAXIMA SL. AND WHO IS TO SAY THEY WON'T GO AFTER THOSE XENONS? THE DEALER SAYS ITS IMPOSSIBLE TO GET THE NEW XENONS OUT BUT WHEN THERE IS A WILL THERE IS A WAY. I BOUGHT A 2004 TOYOTA SOLARA SLE FULLY LOADED WITH A 3.3 6 CYLINDER LEXUS ENGINE FOR THE MAXIMA PLUS $7,000. SMOOTHER AND JUST AS POWERFUL AS MAXIMA AND NO XENONS. TOYOTA GAVE ME $18,800 ON THE TRADE. MAXIMA RESALE VALUES WILL PLUMMET BY AT LEAST 25% WHEN THE GENERAL PUBLIC LEARNS ABOUT THE HEADLIGHT MESS. TOYOTA WANTS THE BUSINESS AND UNLIKE NISSAN IS GOING AFTER IT. I GUESS NISSAN WILL RETURN TO THE UNPROFITABLE, LOW RATED CUSTOMER SERVICE COMPANY IT WAS JUST A FEW SHORT YEARS AGO. BYE-BYE MAXIMA! BYE-BYE NISSAN! MY INSURANCE AGENT SAYS COUNT ON YOUR MAXIMA RATES ALSO GOING THROUGH THE ROOF. THE INSURANCE SYMBOLS AFFECTING YOUR RATES ARE BEING RAISED ON MAXIMAS BY 2 POINTS! GET RID OF THEM NOW!
  • Stever@EdmundsStever@Edmunds YooperlandPosts: 38,931
    While you're at it, get rid of the caps too. Way too hard to read.

    Better luck with the Solara!

    Steve, Host
  • bigfurbigfur Posts: 649
    Here in south florida people are stealing the headlights off of Porsche for the HID bulbs. Thought it was kind of interesting that they didnt mention the Maxima at all.
This discussion has been closed.