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Nissan Quest 2004+: Problems & Solutions



  • eyeblindeyeblind Posts: 156
    Glad to hear things have worked out for you. I sounds like you have a good service department to work with. Hope your next update is a good one.
  • eyeblindeyeblind Posts: 156
    On our way back from San Diego today the vibrations seemed to be getting worse. I will take it in this week to have it checked. I feel the vibrations in the seat as well as the steering wheel. I even think the vibrations can be felt in the 3rd row. I don't feel vibrations when braking like others have commented.
  • hank99hank99 Posts: 1
    I have had the same dashboard chirping noise problem with my 1999 Quest for years now. It is intermittent, and like going to the doctor, the symptoms disappear just before I take them to the dealership each time. It is very annoying and I have come close to selling it for this sole reason! Well - this and the sticking accelerator! If you find out the cause and cure for the chirping/vibration noise, please let me know!
  • user777user777 Posts: 3,341
    any chance the chirping sound occurs with the fan on?

    FWIW: googling the quest and chirp and dash (etc) turned up the following hit:
  • plashenickplashenick Posts: 162
    I go the SL 04, so only a four-speed. Car handles great on the highway. I bet you got better mileage becuase of the 5-speed
  • rick223rick223 Posts: 3
    I love my new 2005 Quest SL, but it gave me a start recently when at 3500 mi. the bolt connecting the rod that transmits power to the hatch unscrewed itself from the hatch. I looked at the bolt, which has a star-shaped pattern in the head (matching none of the wrenches I own) and decided to take it to the dealer.

    The shop there seemed to have fixed the problem, but when I got home I noticed that the bolt is very loose, wobbling when the hatch moves under power. I called the shop, and was told that there 'should be some play'. However, what I'm seeing is more than that - from the way the bolt and the threaded hole it goes into are set up, it looks to me that when tightened the bolt should be TIGHT, and the play should all be in the socket joint at the end of the power rod. Wobbling bolts make me nervous.

    My questions:

    1) Should this bolt actually be tightened into the hatch? I didn't want to get into an argument with the service folks without knowing the situation;
    2) What kind of wrench fits this bolt? It looks like I could do this myself very easily if I had the right tool;

    Thanks for any info!
  • jbr01jbr01 Posts: 2
    I had problems with my 2004. I went to Nissan and they said they could not do anything but try and fix it. They sent a team from their engineering department and they looked at it for days and said it was within specs. (They claim the 67 degrees at vent is within specs) I went to the BBB autoline arbitration process and no luck there. The next day I sent a very formal email and hardcopy to several senior execs at Nissan. In the letter I stated the problems which were all very well documented via video tape. I sent them a copy of the video tape. I informed them my next step would be to have something published in the local paper here (Dallas Morning News - where my sister in law is a Sr. Editor and had agreed to run the story as I had 2 infants that were riding in a car with 1,000 miles on it and sweating.) The local news (WFAA- ABC affiliate) also contacted me and wanted to run an "investigative report" on the situtation. Anyways, within 2 days I had 9 Nissan reps call me to start the buy back process. All I wanted from the beginning was to turn the vehicle in and walk away without owing. I put a decent down payment down and was willing to forfeit that. I did not want any money back for payments, insurance, time, aggravation etc. They kept saying no!!. In the end, it ended up costing them a lot of $$ and a customer. I will never ever own, endorse, or refer anyone to a Nissan product. :lemon:
  • eyeblindeyeblind Posts: 156
    I just went out to check the hatch on my 04 SL. There is no play in the bolt you are describing. It is tight as can be. I can't see why the bolt on mine would be tight and yours would be loose. Maybe you could have the dealer show you another new 05 SL to see if, in fact, this bolt is loose on the 05's.
  • eyeblindeyeblind Posts: 156
    Sorry to hear you had such a bad experience. I hope the next car you choose gives you know problems

    Good Luck
  • rick223rick223 Posts: 3
    I suspected as much. Guess I'm going back. When I got to the shop I remember that it took about 1/2 hour to retrieve the car from wherever it was resting, which I thought was odd. I wonder if they forgot to check the bolt until the last minute and did a rush job on it at the last minute (although I can't see how you can mess up installing a bolt like that...)

  • Finally found the leak problem in the rear of my 2004 Quest SEL. Each time I put my boat in the water, water pours in from below the rear seat well. Now my rear door strut is making noises. Maybe next time I launch the boat I will just continue backing into the water. Then the winshied wipers can truly clean the windshield for the first time.
  • vger105vger105 Posts: 57
    My dealer's service writer called and said that our '04 Quest SE, with 32,000miles, in for an oil change and tire rotation, needed new brakes, front and rear. She said the rears were "paper thin," and the fronts not too far behind.
    She also said the dealership recommended a flushing of the transmission fluid at
    30,000 miles, to the tune of $150.
    Isn't 32,000 miles early for new brakes? Our Quest does a mixture of gentle highway and "city" driving.
    Also, has anyone else heard of changing the transmission fluid at 30,000 miles?
  • cirrusscirruss Posts: 87
    If you have the SE model, you should have alloy rims where you can see through the spokes and see how much pad is left on the brake. You can also take it to another Nissan dealer and do the oil change and tire rotation (while they have the tires off, ask them to inspect how much pad is left). As for the transmission flush, check your maintenance book for the scheduled service (I am not home to check for you). Some Nissan dealers pay there service advisor a small commission for every type of flush they sell. I have a personal friend that works at a Nissan dealer and this friend regularly sells a lot of flushes $$$. But you should follow Nissan's maintenance schedule book as this is what the manufacturer recommends (not the dealer).
  • ahightowerahightower DFWPosts: 461
    That sounds like something my dealer would do, to take 30 minutes to deliver the vehicle and forget to check things. I have big a really big Nissan advocate ever since I got my 2004 S, but the service department is killing me. Got a broken latch on the glove box (the one on top, ont he driver side). It's a long story, but they told me it would take an hour. 90 minutes later I return and they haven't even started and tell me that they will never be able to do anything in less than 2.5 hours... Even the oil change took half a day and I had to take their crummy little courtesy van to my office and back... And this dealer has the Nissan "circle of excellence" award, or whatever the heck they call it. I think they need to raise their standards. I am going to try anothe dealer. I still recommend the Quest to friends, mine has been generally problem-free (except for this little issue), and my salesman was good. It's the best van for the money. But after my experience and many things I have read online, I cannot recommend the service. Driving home from that, it made me think my next car will be an expensive luxury car, just so I can sit in the fancy lounge and drink quality coffee or get a free loaner car, like they all advertise on the radio. A pre-owned Acura or something...
  • muppmupp Posts: 1
    Hi! I am writing directly to "jbr01". My wife and I have the same problem with the A/C. The Nissan dealer we I bought my Quest from deny's that anything is wrong with the air. I would like to ask of you the steps you have taken if any other than what you stated about the tv news and newspaper. My wife doesn't even drive our NISSAN QUEST because it is so uncomfortable to drive with the heat. My wife says the kids are sweating when she gets them out of the van even after 20 minutes of driving to her mothers house and from there they take her moms TOYOTA SIENNA to where ever they go for the day. Also, do you have and issue with the overhead lights the run along the side in the center and rear seating area? I would appreciate any information in resolving my issue with the A/C. We are quite disappointed with our quest. NISSAN QUEST :confuse: :cry: :mad: :lemon:
  • rick223rick223 Posts: 3
    I'm pleased to report a happy ending, though - I called again and the mechanic at the desk said to bring it in, he looked at it right away, took it upstairs himself and tightened the bolt properly. Took 10 minutes.

    Of course I noticed something on the way out - according to the mpg readout I'm now getting ~6mpg in the city (NYC, AC on high, 90 degrees, 300% humidity, stop-and-go, more stop than go...) Yikes. I'll have to check again when I'm out on the highway later today.
  • plashenickplashenick Posts: 162
    I followed the thread about the hatch bolt; dealer taking 30 minutes to bring the car up and it reminded me of an incident I had with Ford years ago.

    I had an 89 For Probe LX. The problems with that car make the Quest look trouble free. One of the many issues was that the trip computer display blew a light bulb. It took three visits for them to see where the display actually is. They kept saying everything is good: they were looking at the digital dashboard.

    I brought the General Manager out to my car to show her it was still broken (trip computer). She arranged for a loaner and took the car back. The next day I got "the" call: 'everything looks fine'. I made it simple for them. I asked them to go into the car, look at the radio, let their gaze travel up until they hit the windshield, then look down a few inches - I walked him through this on a cell phone. - and amazingly he actually says, "Hey, the light for display is out". I do not believe their is an IQ test for this position.

    Maybe one day Quality will be an actual job.
  • peppermanpepperman Posts: 9
    By way of update, my '04 Quest A/C that once performed miserably is still cooling quite well (not as well as other cars I've had, but well enough to be satisfied with it--1000% better than what it was doing!). It's now been over a month in the hot Texas summer and the repair I mentioned earlier seems to have fixed the problem. Some of you guys might try to suggest it to your dealership's mechanic and maybe your A/C will also improve.
  • djackdjack Posts: 1
    My 1995 Nissan Quest Van would not start...The battery is ok.........I tapped the starter with a hammer while my son turned the ignition and it Started.....but a few minutes later it would not start..........Should I and How do you change the Starter...or do I have another problem?????????
  • jrodenjroden Posts: 8
    Well, I wanted to update. I've been in 7 times for a door rattle now and opened a case with nissan. they replaced all the seals and sent a specialist up from the factory and kept the car for two days at this time replaced the dovetails with new redesigned model. Van was great for 3 weeks, then started to rattle again. Called Nissan back, they told me that was all they would do and there is nothing else to do. If the rattle annoys me enough, I'll pursue a lemon lay claim, it only has 9000 miles, boy never again with Nissan, my mistake.
This discussion has been closed.