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2013 and earlier-Subaru Outback Prices Paid and Buying Experience

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  • I am looking to buy an Outback Limited 3.6R. I am hoping to get any info on Subaru buying experiences here in Massachusetts. The dealers closest to me are:
    Village Sabaru, Acton, MA
    Patrick Subaru, Shrewsbury MA
    Metro West Subaru, Natick MA
    but I also do not mind buying from anyone within about an hour of these places if it is worth it.

    Where I buy the car and where I have it serviced, really does not have to be the same place as far as I am concerned.

    One thing I am looking to find out is what is the Administration/Document fee at any of these (or other) Massachusetts dealers. These fees are mostly profit to the dealer and I would prefer to know the numbers since it is just another piece of the negotiation. We have the abilty to use the VIP program (2% under invoice), but I am sure any other these other fees will be added after that and if there is variation amongst dealers, then it may help me chose where to go.

    Anyway any info regarding buying expereiences and prices in Massachusetts/New England would be appreciated. Also I have read about NE Surabru and the Ernie Bach factor, did others find the NE subaru invoiuce to be higher? (~$360) Seesm like just about the 1% distributor "tax" that seems to be mentioned with NE Subaru.
    So any help on Admin/doc fees, invoice prices above "standard" would much appreciated. I am familiar with all the other necessary costs of title fees, registration fees, destination fees, but the Admin/Doc fees seem to vary.

    Thanks and hope to be an Outback owner soon. (might wait for 2012 if they come in Setember)
  • Picked up our base 2.5i today in Bangor, ME. Had a great experience, in part because my dad is friends with a dealer in NH who quoted me essentially invoice at $23890 out the door. I took my wife to test drive here in Bangor and when she finished I told the guy about our other quote and he didn't even hesitate, because he knew the NH dealer. Indeed, he got us a deal at $23640 plus tax out the door (we would have had to pay tax in Maine, even if we bought in NH). That's a couple hundred undred invoice (maybe more if you take into account that NE invoices tend to be higher than Edmunds listing, and about $400 under TMV. We also got the 2.9% interest rate, with out fees through Subaru/Chase, which is very competitive relative to local CUs and banks (all running around 4-5%). I have never recommended a car salesman before, but if you are in the Bangor area, I really recommend you track down Lou Martin at Quirk's Subaru. It really was a no hassel process, and I bet the experience would be similar for others who show up with some numbers to work with. If you go into the place to buy a car cold...well...I couldn't really say.
  • Forgot to mention it is the CVT automatic base 2.5i, not the manual shift.
  • ateixeiraateixeira Posts: 72,587
    Congrats, you beat TMV by a nice margin, too.
  • worldlyworldly Posts: 23
    I'd appreciate your subjective impression of the ride quality of your Outback, compared to the Hyundai Santa Fe. My choices have boiled down to four vehicles, including the Outback.

    Given that I already own a 2008 Hyundai Elantra, and I couldn't be more satisfied with the Hyundai product (in general), and the $500 (or so) credit I would get via the Hyundai Loyalty Program, I'm leaning toward the Santa Fe.

    However, I haven't made a final decision, and before I test drive the Outback, I'd like to hear other members' impressions of the Outback's ride quality compared to its competitors.

    In advance, THANKS!
  • cathyv1cathyv1 Posts: 4
    I test drove the 4 cylinder Santa Fe and the 4 cylinder Outback. I felt the Santa Fe was much louder and slower with the getting up and going. I test drove both on a wet day, and the Santa Fe’s wheels spun a few times before getting traction, where the outback held to the road without any hesitation! We have driven the Outback in an ice storm and it was handled amazingly well. I think the inside of the Santa Fe was more luxurious, but safety first in my world. I am very happy with our Outback!
  • Just picked up a 2011 Subaru Outback Premium with the Hardmon kardon system, Moonroof and I think AWP. Also came with the USB media hub.

    I told the dealer I'd pay 92% of MSRP, which matched what I was seeing as a good deal according to truecar.com - basically this was just under dealer invoice. So I got the deal but I broke down and ended up buying the 7-year extended warranty and 3 year service plan.

    Happy happy joy joy!
    kris :)
  • ateixeiraateixeira Posts: 72,587
    Cool...Subaru Gold?

    Nice thing is you get roadside assistance the whole time, i.e. 7 years' worth.
  • Not sure if its gold? The pamphlets indicate there are two levels but the offer they gave me only listed one. I'll have to check with the dealer!
  • ateixeiraateixeira Posts: 72,587
    Congrats, BTW.
  • I need some help in understanding and using the TMV in buying a Subaru Outback. When negotiating with a dealer here in New England, I got tripped up and confused when a salesperson told me the dealer's invoice was higher than the national figures available on Edmunds.com (because there is a single independent distributor in New England for all dealers). He said the TMV that I offered was LOWER than his invoice cost and had a sheet for the model that supported this. Yet, the Edmunds' site says the TMV reflects what is happening regionally. What am I not understanding?
  • fasttexfasttex Posts: 24
    Not surprising, TMV is not selling the car. TMV is just a guide for the consumer, not the dealership. Subaru is one of the most transparent of the manufacturers in regards to the cost of a vehicle. There are no real "hidden" incentives as there are with most manufacturers and the markup is very aggressive. Right now it is a supply and demand situation. Demand is much higher than supply but will get much better in the coming months.
  • Thanks for the response. That's helpful and reassuring. I thought the TMV was a "reasonably current" figure reflecting what is happening regionally modified by some mathematical formula. Wouldn't the TMV take into account the higher dealer invoice costs as well as current market conditions?
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,582
    I think it is based on model year, so the "current conditions" may not factor in as strongly, but yes, it should take into consideration the added Subaru of NE fee. In the end, the dealer will say what they think they can get away with saying to convince you to line his pockets. If you don't think the car is worth that, walk away.
    2010 Subaru Forester, 2011 Ford Fiesta, 1969 Chevrolet C20 Pickup, 1969 Ford Econoline 100, 1976 Ford F250 Pickup, 1974 Ford Pinto Wagon
  • fasttexfasttex Posts: 24
    What is "Reasonable Profit" on a car? 10%, 5%, 2%, 0%? Or is something that dealers don't deserve? After all they just want to "line their pockets". :confuse: :confuse: :confuse: :confuse:
  • amigirlamigirl Posts: 2
    hey guys, thanks for all the helpful chatter here - I only learned of this forum when I started getting serious about buying our first outback. I did make some mistakes in the process though (such as - i told them i was paying cash before settling on a price, not waiting until the end of the month, ...), so i'm just wondering how I did!

    we got the 2.5i Premium, with AWP, Bluetooth, auto-dimming mirror with compass and homelink, all-weather floor mats, and rear bumper cover, for $25,420 ($28170 out the door). This is below what TMV and TrueCar are giving me for our area, but I wonder if I could have gotten an even better deal! thanks :)
  • ateixeiraateixeira Posts: 72,587
    No such thing, supply and demand determines price, not what is or isn't reasonable. ;)

    I'd say I'm a darn nice customer and they should deliver the car for free, though. LOL
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,582
    I'm sure, given the right situation, one can always get "a better deal." The question is whether you think you received a good car for the amount you paid. Sounds like, in price alone, you did reasonably well.
    2010 Subaru Forester, 2011 Ford Fiesta, 1969 Chevrolet C20 Pickup, 1969 Ford Econoline 100, 1976 Ford F250 Pickup, 1974 Ford Pinto Wagon
  • I'm looking for a similar subaru outback limited, but the 2.5i and am looking at the same dealerships. would love to know what you have found. I'm hoping to buy within the next week or so. I'm getting the impression the 2012 cars are a bit in the future, but i may be wrong.
  • Hi everyone, I talked with a local Subaru dealer (Wisconsin) today and he offered me a price of $26583, so with TTL it's ~$28000 OTD. It's a 2011 Outback 2.5 premium CVT with All-weather package and power moonroof (option package 06). The salesman is a nice guy who is very helpful, but I don't know whether this deal is good enough. If anyone can help me with that, I will be greatly grateful.
  • pilot1226pilot1226 Posts: 165
    edited August 2011
    Pine Belt in Brick/Lakewood, NJ. Was probably the most satisfied I've been purchasing any vehicle. Environment was friendly, staff knew what they were talking about.
  • I am considering buying a 2011 Outback 3.6 and test drove the car yesterday. I did notice that the engine noise when idle (on the outside) is noisy, but when inside you don't hear it. Has any of you noticed that ? I have a Honda and do not hear such loud noise when in idle mode.
  • ateixeiraateixeira Posts: 72,587
    edited August 2011
    Boxer engines do have a characteristic growl. Thankfully it's well insulated.

    I think if you compare noise at cruising speeds, though, the Honda will seem to have more road noise. I rented an Accord sedan and boy was it loud (I'm used to a Toyota Sienna minivan).

    So Honda is the opposite - quieter engine, but not as well insulated.
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,582
    Also, in addition to the engine configuration, the PZEV vehicles tend to have more engine noise on start-up as a result of their programming. Once they warm up and the engine goes into "open loop," it is much quieter. I don't know exactly why that is, but it sure warms up fast compared to non-PZEV!
    2010 Subaru Forester, 2011 Ford Fiesta, 1969 Chevrolet C20 Pickup, 1969 Ford Econoline 100, 1976 Ford F250 Pickup, 1974 Ford Pinto Wagon
  • ateixeiraateixeira Posts: 72,587
    They probably idle higher to get the catalysts up to operating temps. Makes sense to me.
  • mark76mark76 Posts: 15
    After much research I purchased a 2011 dark grey Outback 3.6R limited with moon roof/backup camera pkg, all-weather floor mats and splash guards in the Milwaukee, WI area. It was exactly what I wanted with no superfluous or dubious value dealer installed options. The dealer's initial offer was an utterly insulting price of invoice, no promotional financing and a low ball price for my Impreza trade in. I ultimately got it for $500 UNDER Invoice, top dollar for my trade (according to KBB pricing), and best market rate financing of 2.64%/48mo. I was extremely pleased with the deal in the end! If they thought they'd make money on the back end of the deal with me...nope! I declined the paint protector. I declined the leather protector. I declined the extended warranty packages. I even refused the "True Coat" for you Fargo fans out there!:) Just me and my new Subie!

    Pluses: Power/room/seats/comfort/stereo/sight lines (wow a car that you don't feel claustrophobic in!)/ground clearance/continuous AWD as almost everyone else with the exception of Audi offer only on demand or partial AWD. Engine is torquey! It comes on early for snappy around town slugging. Reminds me of an old school V8. Love that boxer engine growl when you open it up! It's relatively quick due to the low curb weight. Most vehicles in this class are 500-1000lbs heavier. overall MPG is 25-26 in 70/30 hwy/city mix, which I find pretty good all things considered. Not commonly advertised is the fact that the 3.6R has the most sophisticated AWD system Subaru offers. Subaru actually offer three systems. viscous coupling 50/50 front/rear torque split for manual, electronic torque management for CVT that is 90/10 front/rear torque split (arguably the "least AWD" of the three systems), and finally the 3.6R system (and Tribecca's) that is 55/45 torque split rear/front for a performance bias. All systems will adjust torque to wheels where/when needed.

    Minuses: Handing is average. Not as engaging to drive as my 2009 Impreza was. Load capacity is only a car-like 900lbs! This is not an SUV in load capacity. Towing with the 3.6 is a respectable 3000lbs (if you have trailer brakes) though.
  • ateixeiraateixeira Posts: 72,587
    Congrats. Indeed, it's an AWD system that would make a european luxury sedan prowd.
  • mark76mark76 Posts: 15
    edited August 2011
    Did you buy yet? Based on my experience you could get as low as $500 under invoice. Maybe even better! Be careful to know the value of your trade-in car if you have one. Arm yourself with pricing data from Edmunds, Kelly Blue Book, etc. Know what the best interest rates are. Refuse any of the dealer add-on like paint protectant, glass etching extended warranty, etc. They will try to make you feel "guilty" for not purchasing that stuff. Paint nowadays universally has a clear coat and so with regular waxing there is no need for "paint protectant". Glass etching for theft? Isn't that why we all have auto insurance? Extended warranty? For a Subaru? They are among the most reliable cars on the road. Good luck!
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,582
    Note also that an extended warranty from Subaru can be purchased at any time during the 3/36 warranty period, not just from the purchasing dealer and not just at the time of purchase.
    2010 Subaru Forester, 2011 Ford Fiesta, 1969 Chevrolet C20 Pickup, 1969 Ford Econoline 100, 1976 Ford F250 Pickup, 1974 Ford Pinto Wagon
  • stoonstoon Posts: 4
    Hi - could you tell me what the term of the 2.9% loan was pls. We're trying to buy one this weekend. Thank you. Darren
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