Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!





Chrysler Town & Country Prices Paid and Buying Experience

Hi all,

The current incentives and the pending arrival of our 2nd child made us move to our first minivan, and we chose the Town & Country Limited. We're taking delivery this evening. My wife seems to love it.

With options (tow prep, cargo organizer and rear audio), MSRP was 37,180. The dealer claimed his invoice was 34,544. I negotiated down to 33,244, or nearly 4K off the sticker. Another 4500 in incentives takes us down to 28,744 + tax/title. It took me one visit and to the dealer and another day of going back and forth with the salesperson/salesmanager over the phone to get to this price. I couldn't find another dealer withing 100 miles that would come close to the price, with one asking who I was buying from so his boss could buy a couple.

The sales manager and sales person seem just fine, I've been treated well and they don't seem very bent on the deal at all, so I'm assuming they made a fair profit. Anyone get a better deal than this?
«13456755

Comments

  • isellhondasisellhondas Issaquah WashingtonPosts: 17,741
    Seriously...

    " Did I get a good deal?"

    If you are happy, you got a good deal...move on.

    Someone will, no doubt come here and tell you you paid too much.

    Someone else will tell you you did fine.

    Trust me, someone, somewhere else no doubt bought the same car you did for less.

    Just enjoy! Life is short...
  • bretfrazbretfraz Posts: 2,021
    I priced that van at carsdirect.com. Target price from them is $31,194 with the rebates. Your price is $2,450 under that.

    I wouldn't get too greedy here. You're at almost $9000 under sticker. Good luck finding that kinda discount on any other minivan. I say buy it and drive happy.
  • rivertownrivertown Posts: 928
    A blessed event, a happy family, AND a good deal on a new car!

    ;~} !
  • isellhondas - I understand and appreciate your comments. I am happy with the price and have been well treated.

    To everyone else - thank you for your comments. I took my wife down and signed the paperwork this evening on her new and first minivan. She's very happy, although she's not so happy to have to give up her BMW 528. I'm not so happy about giving up my SUV for her minivan, but I am very happy to be inherting her BMW 528 :-)

    In all honesty, I enjoyed this transaction. I felt the sales manager and the salesperson treated us very professionally and fairly over the two days we dealt with them. I feel we got a very fair price, and even if someone came along and said I paid 1500 too much I'd say, "oh well." I could have gone across town and gotten $1000 less, this I know, but I wasn't about to deal with those people. (They advertise $1000 off your best deal, guaranteed, and yes, they are one of the biggest dealers in the US).

    So, I'm happy, we're happy, I was just wondering if you all thought I got a really good price. Sounds like I did. I've bought 11 cars now in my lifetime, including 8 in the over 20K category (3 over 30K and 1 over 40K), and I'd rate this the second best transaction in terms of the dealership and the speed of transaction. Once we struck a price over the phone they faxed an app, which I faxed back, 2 hours later we were approved for our financing so no 'spot deal' required. I gave the sales manager my down payment figure, he gave me the monthly payment price which matched what I had calculated. I told him we were coming down that evening with our 1-year old so please have everything printed up so all we have to do is sign, and I didn't want the warranty or protection plan for the van as I was getting both third party. We got there, the salesperson held the door open for us, we signed the paperwork at his desk, no upsale on the warranty or anything, in 10 minutes we were done. We had to wait a few minutes for the van to be pulled up, but it wasn't long, it was clean, gassed up and ready to roll. He answered our questions about features/functions and was very knowledgable. We were there and gone in 30 minutes at the very outside. VERY impressed, and the next time I need a new car, I will start with this dealer. They weren't big (they had maybe 8 town and country vans TOTAL in their inventory) but they were great to work with.

    Oh, and for the record, my BEST experience was with a BMW dealer on our 528. Did the whole deal over the phone. Was treated like a king when we got there. Got a tour of the whole service center, the whole campus, met the sales manager and general manager. Diet sodas, snacks, the works. When you spend 48K, I guess you should expect it. That car has close to 100K on it, and it still runs/feels brand new (she's a 97). That's another story.
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,741
    I still have to ask...

    Do you REALLY think you could have save another 1000.00 from the sleazy dealer?

    I mean, 1000.00 is a lot of money.

    I kinda doubt if that would have been the case. I'll bet there was a lot of fine print and qualifiers.

    Too much money to be real.

    I'm sure you did well...enjoy!
  • bretfrazbretfraz Posts: 2,021
    And the other dealer would not have had you in & out in 30 mins with a baby in tow. Even if that $1000 was real, would the hassle and headache been worth it to you?

    A couple phone calls, 30 mins at the dealer, and you save $9000. If only all transactions were that easy and benefical. I hope you give the dealer all perfect scores on their survey. Sounds like they deserve it.
  • Yes, the dealer advertises $1000 off your bet deal, guaranteed. They are the biggest dealer in Ohio and surrounding states. I have no doubt I would have gotten the extra grand, but I wasn't about to be hassled by it. It would have taken hours to get through the process, and frankly I didn't want to give the dealership my money.

    Thanks all for your comments. You confirmed what I suspected - I got a very fair deal and was well treated. I can't ask for more than that. This dealer restored my faith in the car buying process.
  • Got an '03 T&C eX with leather,traction control,side airbags, Infiniti speakers. Stickered a little over $29,000, paid a little over $26,000. $1,500 rebate is all they had on the eX. There were only three of this model within a 300 mile radius of where we live. Had to go out of state. They brought it halfway. Overall a good experience.
  • butchnhbutchnh Posts: 4
    Thanks for posting your buying experience. We are looking at a similar T&C with the AWD, we are either going to get the LXi or the limited. I am curious what features the limited has that made you decide for that over the LXi other than it being their top model. Also any info on the rebate would be helpful. The Chrysler site mentions 4000. 3500 cash back plus 500. bonus cash our delaer is offering the 3500. and something they are calling a trade enhancement worth 2000 for any old trade. At this point they are offering $8,250 off their MSRP. Does anyone have any thought on if the incentives are going to improve after Sept 2 or if the dealers are being offered incentives?
  • steverstever Viva Las CrucesPosts: 40,784
    No idea about Sept. incentives - bit of a roll of the dice isn't it?

    2004 T&C pricing is now live on site though:

    link

    Steve, Host

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • mackeegmackeeg Posts: 7
    T&C LXI 2003 MSRP is 35,385 they want 29000.00. Good Bad
  • palmerpalmer Posts: 33
    Sounds like a decent price but you can probably do better. I had an offer for one of the internet managers last remaining T&C Lxi's on his lot with an MSRP of $36,785 (leather, heated seats, DVD, moonroof, power pedals and security group). He offered it to me at month end for $27,529.

    Remember, the 04's are coming out soon, we are in a bad economy, minivans are not hot sellers in general (compared to SUV's), and there is tough competition out there with the Odyssey and the newly redesigned Sienna and Quest. Bottom line, you should be able to do better unless you are in a region where T&C's sell well.
  • Kirstie_HKirstie_H Posts: 10,890
    A reporter with a major magazine is looking to interview people who were drawn to Chrysler dealerships by the Pacifica, and then experienced sticker shock, and perhaps purchased the Town and Country instead.
    If you fit the bill, please respond to jfallon@edmunds.com by Friday, September 5 with your daytime contact information and a few words about your experience.

    MODERATOR
    Need help navigating? kirstie_h@edmunds.com - or send a private message by clicking on my name.
    Share your vehicle reviews

  • We decided not to wait and see what the Sept. incentives were going to be. Our local dealer had a model we liked. A black LXi AWD with the rear video, tow package, heated front seats, rear video. The MSRP after the leather seating discount was $38250.(The price on the sticker that reads TOTAL PRICE) We have learned while shopping that many of the dealer advertised discounts are off the price that read TOTAL BEFORE DISCOUNT. The only real glitch was that there seemed to be some difference between the dealers claimed invoice for this vehicle, and the invoice price claimed by Edmunds and another site. The dealer was willing to sell for invoice minus the 4000 factory rebate plus another 2000 off for a junker we had to turn in(they said anything registered and inspected qualified). Since we were only $553.00 apart and I was not sure if my invoice info was accurate(and it was the one my wife wanted) we took the deal. He also quoted a paperwork charge of $123.00. The final delivered price was $29,618. with 3.9 financing through Chrysler. Does anyone know of anyway to search Chryslers database to see which dealers have which models. We would have been in a better bargaining position if I had known where I could have found another model like the one we found. The dealer search at teh Chrysler website only lets you search one dealer at a time and is very time consuming. It would have been nice to know where all the LXi AWD's were in our region.
  • Dealer #1, newspaper ad, from dealership 100+ miles away in state capital, list $9,000 off (unsure of what makes up total), says $9,000 includes $2,000 trade assistant bonus, must have trade to qualify. Funny thing on this example was that their starting MSRP number included freight, then they took $9,000 off and then showed an * by the reduced number and said in small print that all reduced prices plus freight, so you really have to add $680 back in which gives an actual discount of only $8,320. They cant even be straight forward with a discount

    Dealer #2, local metro area dealer, would give us $5,030 off a MSRP of $31,000+ for a LX, no mention of trade in assistance, after I mentioned it then he said they could take an additional $500 off for a trade assistant bonus.

    Dealer #3, local metro area dealer, would give us $3,370 off a MSRP of $29,000+ for an EX, he said they could take an additional $1,000 off for a trade assistant bonus.

    3 different dealers each with a different number, $500 , $1,000 and $2,000
  • October 1, 2003

    DaimlerChrysler 2004 Minivan Buildout
    DaimlerChrysler has announced an early buildout of the 2004 Dodge Caravan/Grand Caravan and Chrysler Town & Country. Production for theses vehicles will end in December 2003. Final Fleet Order Date for all DaimlerChrysler minivans is 10/17/03. Orders may be accepted after that date on a "will try" basis.

    Production of the 2005 model year Dodge Caravan/Grand Caravan and Chrysler Town & Country will begin in January 2004. The 2005 models will feature:
    · New front fascia and grille.
    · Optional UConnect wireless phone operation.
    · Optional side curtain air bags for all three passenger rows.
    · Fold-flat third row seat.

    Ordering information for the 2005 models will be available in the near future.
  • steverstever Viva Las CrucesPosts: 40,784
    Depends on whether you believe the source (Napleton Fleet Group). A quickie net search doesn't flop up any other collaboration, but it has a legit ring to it.

    How did you find the article?

    Steve, Host

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • Here is the url. I did a google search "Chrysler minivans 2005". You have to search a half dozen pages to find it.

    http://www.napleton.com/nfg/nfgweb.nsf/0/698f3b7ff7e37ace86256dbb- 004c730d?OpenDocument
  • Ok, one more URL and I will stop. Now I have really confused myself between the Quest, Sienna and DC.

    http://www.allpar.com/model/upcoming.html
  • I am looking at a used 2003 T&C Lxi (see below) and am willing to pay 23,000 not a penny more. Am I out of line in my pricing?? Is it too much to offer?? This is a fleet vehicle owned by the dealership selling it. They haven’t come below 23,809. I know we are talking only 8 bills but I don’t want to budge off my number and I don’t think the UC manager wants to budge either. I also have a 1996 Dodge Caravan ES (no leather) and they are talking $2,500 to $3,000 for the trade in value. The van is in pretty good shape. I could use some advice.

    What should I expect the dealer to come down to on the Lxi and what should I expect for my trade in?

    Mileage: 13,122 miles
    Body Style: Mini Van (LWB)
    Exterior: Butane Blue
    Interior: Taupe Leather
    Transmission: Automatic
    Engine: 3.8 L 6 CYL.
    Factory Rear Video/DVD System
    Taupe Leather interior
    Heated Seats
    Power Sliding Doors and Lift gate

    They were originally asking $24,568, I offered 22,500.
    The dealer is now asking: $23,809 plus tax doc fee.
  • shuedshued Posts: 107
    With the similar equipments, you can get the new 2004 LXi for $28,000. Based on this, the 2003 one should be $21,000. (25% off in the first year). For your 1996 van, you can get 6,000-7,000 easily by selling it yourself, if body is at excellent condition and mileage is at 80,000 miles.
  • rbell2rbell2 Posts: 179
    Very doubtful you'll get $6-7,000 selling that '96 DGC-ES. There are just way too many used vans on the market and with the huge discounts they are giving on new DGC and T&C, the de-valuation just trickles down.

    For example, I had a '96 DGC-LE with pretty much all the options for that trim w/o leather. It had 107,000 miles. It was truly in very good condition with all maintenance records. It needed a brake job (~$400) and it had a leaking valve cover gasket (~$175). I tried to sell it for about 4 weeks - got 2 calls and no lookers. Dropped the ad price all the way to $3,750 and still no offers. I went to some wholesalers and the most I was offered was $2,000. I got $2,500 for it trade-in (as is) with my '03 Ody purchase. One reason I bought a Honda - I was really sick from how little I could get for my DGC although it did serve us well for 7 years. All my previous used car selling experiences were Toyo's where they sold fast and for a good price ('84 Celica, '88 Celica, '89 Avalon, and '01 4Runner).

    Good luck.
  • rbell2rbell2 Posts: 179
    Very doubtful you'll get $6-7,000 selling that '96 DGC-ES. There are just way too many used vans on the market and with the huge discounts they are giving on new DGC and T&C, the devaluation just trickles down.

    For example, I had a '96 DGC-LE with pretty much all the options for that trim w/o leather. It had 107,000 miles. It was truly in very good condition with all maintenance records. It needed a brake job (~$400) and it had a leaking valve cover gasket (~$175). I tried to sell it for about 4 weeks - got 2 calls and no lookers. Dropped the ad price all the way to $3,750 and still no offers. I went to some wholesalers and the most I was offered was $2,000. I got $2,500 for it trade-in (as is) with my '03 Ody purchase. One reason I bought a Honda - I was really sick from how little I could get for my DGC although it did serve us well for 7 years. All my previous used car selling experiences were Toyo's where they sold fast and for a good price ('84 Celica, '88 Celica, '89 Avalon, and '01 4Runner).

    Good luck.
  • dtownfbdtownfb Posts: 2,915
    That's actually not a bad price. I would check the New Car section (not used) and look at the 2003 models to get an idea of how much the 2003 LXi went for. Also don't forget the rebates offered. I would assume there was a $3k-$4k rebate at the timeof purchase. So take the Invoice price minus the rebate minus the first year depreciation.

    shued: I think you are mixing up the LX with the LXi. The LXi is a higher line then the LX. I believe that lists in the mid to low $30's.
  • Paid $1,000 under invoice + the incentives ($4,000 back)+ n/c DVD. October 2003. Not bad for the boys at County Chrysler - Upper Marlboro, MD. Missed out on the $500 holiday cash - but still happy so far. That's a nice leather - pwr sliders/rear - 6 disc DVD - pwr sunroof - groc. divider in back - 3.8L - etc. for $28,500 + tax. (List 36k. Wait for the 05's?? I'm a person that isn't crazy about 1st yr overhauls. For that reason alone - forget the Toyota. Almost rather have the model with the bugs out.
  • I just purchased a 2004 Limited FWD on Friday 1/2, just as some recent incentives were expiring. Here's the details:
    Car: 2004 T&C Limited FWD
    Color: Stone White
    Options: Power Moonroof
    Miles: 9
    Area: Cincinnati, OH

    Base MSRP: $37,700
    Options: $895 (moonroof)
    Dest Charge: $680
    Total MSRP: $39,275

    Paid: $35,394
    Less Rebates: $5,000 (3,500+1000+500)
    NET: $30,394
    plus: Tax, tile, doc fee (100)

    Traded in my 98 T&C LXi with a whopping 92K miles on it, but we didn't discuss that until after the new car price was agreed to. (Got $6,300 which is bit low, but I'm happy).

    This is my third T&C (previously had a 94 and 98) and I'm looking forward to years of enjoyment out of it. Hope this helps and good luck with your own purchase.
  • ronb6ronb6 Posts: 3
    Thought I would post my deal for pondering. I just bought 2 Jan a 2001 Town and Country Limited AWD for 21500.00. It is silver with the blue interior.
     It has 31150 miles and was a prior lease vehicle (ran carfax on it.)
     It has the tow package and engine block heater for options and a full third row seat (I hate the 50/50 split because the middle person is hating life due to the hinges) plus it still has the eight way passenger seat (deleted in 2003.)
     The best part was the dealer. There was ZERO pressure from them. For the test drive, they handed us the keys told us to have fun and come back when we were done. When we got back, they let us decide with no input from them at all, when we said yes, there was no pressure tactics or anything. He got us financed in less than an hour at a real good rate. We waited over the weekend for them to service it but told David (the salesman) that we could not pick it up until next weekend due to my work sked (the dealership was about 60 mi from my house and they closed at 5:00.) He said he would deliver it on monday and sure enough, monday evening there is a rollback truck in the driveway with our new van on it that was fully detailed and serviced with registration and plates done already (no extra detailing or service charge even for the foglight that burned out when they were loading it up, which they replaced before they left the lot to drop it off.) Barlow Motors in Vernon, CT defiantly gave us the best experience we have had when buying a vehicle.
  • steverstever Viva Las CrucesPosts: 40,784
    No names of individuals please....

    Steve, Host

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • ronb6ronb6 Posts: 3
    I did try to remove that with your editor because I realized my mistake but the corrected copy was the one deleted. Why, I don't know.The correction was made 3 minutes after the initial posting. Got to love computers
«13456755
Sign In or Register to comment.