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Chrysler Town & Country Prices Paid and Buying Experience

Hi all,

The current incentives and the pending arrival of our 2nd child made us move to our first minivan, and we chose the Town & Country Limited. We're taking delivery this evening. My wife seems to love it.

With options (tow prep, cargo organizer and rear audio), MSRP was 37,180. The dealer claimed his invoice was 34,544. I negotiated down to 33,244, or nearly 4K off the sticker. Another 4500 in incentives takes us down to 28,744 + tax/title. It took me one visit and to the dealer and another day of going back and forth with the salesperson/salesmanager over the phone to get to this price. I couldn't find another dealer withing 100 miles that would come close to the price, with one asking who I was buying from so his boss could buy a couple.

The sales manager and sales person seem just fine, I've been treated well and they don't seem very bent on the deal at all, so I'm assuming they made a fair profit. Anyone get a better deal than this?
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Comments

  • isellhondasisellhondas Issaquah WashingtonPosts: 17,358
    Seriously...

    " Did I get a good deal?"

    If you are happy, you got a good deal...move on.

    Someone will, no doubt come here and tell you you paid too much.

    Someone else will tell you you did fine.

    Trust me, someone, somewhere else no doubt bought the same car you did for less.

    Just enjoy! Life is short...
  • bretfrazbretfraz Posts: 2,021
    I priced that van at carsdirect.com. Target price from them is $31,194 with the rebates. Your price is $2,450 under that.

    I wouldn't get too greedy here. You're at almost $9000 under sticker. Good luck finding that kinda discount on any other minivan. I say buy it and drive happy.
  • rivertownrivertown Posts: 928
    A blessed event, a happy family, AND a good deal on a new car!

    ;~} !
  • isellhondas - I understand and appreciate your comments. I am happy with the price and have been well treated.

    To everyone else - thank you for your comments. I took my wife down and signed the paperwork this evening on her new and first minivan. She's very happy, although she's not so happy to have to give up her BMW 528. I'm not so happy about giving up my SUV for her minivan, but I am very happy to be inherting her BMW 528 :-)

    In all honesty, I enjoyed this transaction. I felt the sales manager and the salesperson treated us very professionally and fairly over the two days we dealt with them. I feel we got a very fair price, and even if someone came along and said I paid 1500 too much I'd say, "oh well." I could have gone across town and gotten $1000 less, this I know, but I wasn't about to deal with those people. (They advertise $1000 off your best deal, guaranteed, and yes, they are one of the biggest dealers in the US).

    So, I'm happy, we're happy, I was just wondering if you all thought I got a really good price. Sounds like I did. I've bought 11 cars now in my lifetime, including 8 in the over 20K category (3 over 30K and 1 over 40K), and I'd rate this the second best transaction in terms of the dealership and the speed of transaction. Once we struck a price over the phone they faxed an app, which I faxed back, 2 hours later we were approved for our financing so no 'spot deal' required. I gave the sales manager my down payment figure, he gave me the monthly payment price which matched what I had calculated. I told him we were coming down that evening with our 1-year old so please have everything printed up so all we have to do is sign, and I didn't want the warranty or protection plan for the van as I was getting both third party. We got there, the salesperson held the door open for us, we signed the paperwork at his desk, no upsale on the warranty or anything, in 10 minutes we were done. We had to wait a few minutes for the van to be pulled up, but it wasn't long, it was clean, gassed up and ready to roll. He answered our questions about features/functions and was very knowledgable. We were there and gone in 30 minutes at the very outside. VERY impressed, and the next time I need a new car, I will start with this dealer. They weren't big (they had maybe 8 town and country vans TOTAL in their inventory) but they were great to work with.

    Oh, and for the record, my BEST experience was with a BMW dealer on our 528. Did the whole deal over the phone. Was treated like a king when we got there. Got a tour of the whole service center, the whole campus, met the sales manager and general manager. Diet sodas, snacks, the works. When you spend 48K, I guess you should expect it. That car has close to 100K on it, and it still runs/feels brand new (she's a 97). That's another story.
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,358
    I still have to ask...

    Do you REALLY think you could have save another 1000.00 from the sleazy dealer?

    I mean, 1000.00 is a lot of money.

    I kinda doubt if that would have been the case. I'll bet there was a lot of fine print and qualifiers.

    Too much money to be real.

    I'm sure you did well...enjoy!
  • bretfrazbretfraz Posts: 2,021
    And the other dealer would not have had you in & out in 30 mins with a baby in tow. Even if that $1000 was real, would the hassle and headache been worth it to you?

    A couple phone calls, 30 mins at the dealer, and you save $9000. If only all transactions were that easy and benefical. I hope you give the dealer all perfect scores on their survey. Sounds like they deserve it.
  • Yes, the dealer advertises $1000 off your bet deal, guaranteed. They are the biggest dealer in Ohio and surrounding states. I have no doubt I would have gotten the extra grand, but I wasn't about to be hassled by it. It would have taken hours to get through the process, and frankly I didn't want to give the dealership my money.

    Thanks all for your comments. You confirmed what I suspected - I got a very fair deal and was well treated. I can't ask for more than that. This dealer restored my faith in the car buying process.
  • Got an '03 T&C eX with leather,traction control,side airbags, Infiniti speakers. Stickered a little over $29,000, paid a little over $26,000. $1,500 rebate is all they had on the eX. There were only three of this model within a 300 mile radius of where we live. Had to go out of state. They brought it halfway. Overall a good experience.
  • butchnhbutchnh Posts: 4
    Thanks for posting your buying experience. We are looking at a similar T&C with the AWD, we are either going to get the LXi or the limited. I am curious what features the limited has that made you decide for that over the LXi other than it being their top model. Also any info on the rebate would be helpful. The Chrysler site mentions 4000. 3500 cash back plus 500. bonus cash our delaer is offering the 3500. and something they are calling a trade enhancement worth 2000 for any old trade. At this point they are offering $8,250 off their MSRP. Does anyone have any thought on if the incentives are going to improve after Sept 2 or if the dealers are being offered incentives?
  • Stever@EdmundsStever@Edmunds YooperlandPosts: 39,018
    No idea about Sept. incentives - bit of a roll of the dice isn't it?

    2004 T&C pricing is now live on site though:

    link

    Steve, Host
  • mackeegmackeeg Posts: 7
    T&C LXI 2003 MSRP is 35,385 they want 29000.00. Good Bad
  • palmerpalmer Posts: 33
    Sounds like a decent price but you can probably do better. I had an offer for one of the internet managers last remaining T&C Lxi's on his lot with an MSRP of $36,785 (leather, heated seats, DVD, moonroof, power pedals and security group). He offered it to me at month end for $27,529.

    Remember, the 04's are coming out soon, we are in a bad economy, minivans are not hot sellers in general (compared to SUV's), and there is tough competition out there with the Odyssey and the newly redesigned Sienna and Quest. Bottom line, you should be able to do better unless you are in a region where T&C's sell well.
  • A reporter with a major magazine is looking to interview people who were drawn to Chrysler dealerships by the Pacifica, and then experienced sticker shock, and perhaps purchased the Town and Country instead.
    If you fit the bill, please respond to jfallon@edmunds.com by Friday, September 5 with your daytime contact information and a few words about your experience.

    Need help navigating? kirstie_h@edmunds.com - or send a private message by clicking on my name.

  • We decided not to wait and see what the Sept. incentives were going to be. Our local dealer had a model we liked. A black LXi AWD with the rear video, tow package, heated front seats, rear video. The MSRP after the leather seating discount was $38250.(The price on the sticker that reads TOTAL PRICE) We have learned while shopping that many of the dealer advertised discounts are off the price that read TOTAL BEFORE DISCOUNT. The only real glitch was that there seemed to be some difference between the dealers claimed invoice for this vehicle, and the invoice price claimed by Edmunds and another site. The dealer was willing to sell for invoice minus the 4000 factory rebate plus another 2000 off for a junker we had to turn in(they said anything registered and inspected qualified). Since we were only $553.00 apart and I was not sure if my invoice info was accurate(and it was the one my wife wanted) we took the deal. He also quoted a paperwork charge of $123.00. The final delivered price was $29,618. with 3.9 financing through Chrysler. Does anyone know of anyway to search Chryslers database to see which dealers have which models. We would have been in a better bargaining position if I had known where I could have found another model like the one we found. The dealer search at teh Chrysler website only lets you search one dealer at a time and is very time consuming. It would have been nice to know where all the LXi AWD's were in our region.
  • Dealer #1, newspaper ad, from dealership 100+ miles away in state capital, list $9,000 off (unsure of what makes up total), says $9,000 includes $2,000 trade assistant bonus, must have trade to qualify. Funny thing on this example was that their starting MSRP number included freight, then they took $9,000 off and then showed an * by the reduced number and said in small print that all reduced prices plus freight, so you really have to add $680 back in which gives an actual discount of only $8,320. They cant even be straight forward with a discount

    Dealer #2, local metro area dealer, would give us $5,030 off a MSRP of $31,000+ for a LX, no mention of trade in assistance, after I mentioned it then he said they could take an additional $500 off for a trade assistant bonus.

    Dealer #3, local metro area dealer, would give us $3,370 off a MSRP of $29,000+ for an EX, he said they could take an additional $1,000 off for a trade assistant bonus.

    3 different dealers each with a different number, $500 , $1,000 and $2,000
  • October 1, 2003

    DaimlerChrysler 2004 Minivan Buildout
    DaimlerChrysler has announced an early buildout of the 2004 Dodge Caravan/Grand Caravan and Chrysler Town & Country. Production for theses vehicles will end in December 2003. Final Fleet Order Date for all DaimlerChrysler minivans is 10/17/03. Orders may be accepted after that date on a "will try" basis.

    Production of the 2005 model year Dodge Caravan/Grand Caravan and Chrysler Town & Country will begin in January 2004. The 2005 models will feature:
    · New front fascia and grille.
    · Optional UConnect wireless phone operation.
    · Optional side curtain air bags for all three passenger rows.
    · Fold-flat third row seat.

    Ordering information for the 2005 models will be available in the near future.
  • Stever@EdmundsStever@Edmunds YooperlandPosts: 39,018
    Depends on whether you believe the source (Napleton Fleet Group). A quickie net search doesn't flop up any other collaboration, but it has a legit ring to it.

    How did you find the article?

    Steve, Host
  • Here is the url. I did a google search "Chrysler minivans 2005". You have to search a half dozen pages to find it.

    http://www.napleton.com/nfg/nfgweb.nsf/0/698f3b7ff7e37ace86256dbb- 004c730d?OpenDocument
  • Ok, one more URL and I will stop. Now I have really confused myself between the Quest, Sienna and DC.

    http://www.allpar.com/model/upcoming.html
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