We recently purchased a midnight blue pacifica. The inside of the door jambs,hinges, inside of gas door and underside of the hood are still primer color. When we dropped it off at the service dept. to correct it, as well as several other problems (fish eyes & scratches in the paint),we we were told that there would be no problem painting the jambs etc. These were all items that were pointed out at time of purchase before we took possession. A few days after dropping it off the service manager called back and said that the jambs would not be painted. "That is the way they come off the production line". I am driving a loaner pacifica (white) that also has the unfinished jambs. It only has about 1200 miles on it and it already has four hinges that are peeling paint and have rust spots starting. Did I mention that we are in Southern California where cars aren't supposed to rust?
So, does anyone else have an "incomplete" paint job? Any rust or peeling? Does anyone have any info about a class action lawsuit against Chrysler (for peeling paint) for cars made in the 90s? Did Chrysler do anything to correct the problems? I am open for any suggestions of how to resolve this.
Does anyone have info of the Regional office in Los Angeles?