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Nissan 350Z Problems and Solutions

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  • fish8fish8 Posts: 2,282
    Well, it sounds as though Nissan is playing the ver popular Blame Game. They tend to blame everyone else for the tire issues except themselves. In my Dad's case Nissan originally blamed the dealer for not have the latest and greatest equipment at their Servcie Department. That didn't make the dealer too happy!!! eventually, Nissan will except blame...but you'll have to take them to court!!!!
  • liongirlliongirl Posts: 10
    My dealers mechanic told me it was the tires too. He said they are high performance tires, thinner than average and don't last that long. I don't blame Bridgestone for being offended. I've been told to keep working with them, keep good records, be polite, the dealership can work with you if they choose and Nissan will absorb the cost. Keep us posted on your progress. Next week I bring mine in for 30,000 mainteance as well as having them check the new set of tires they put on in January (5000 miles ago). I'm going to sit down with them and see what my options are, go through the chain of command and see what they offer. I just got the one-on-one service announcement to mail last week, anyone else get that? N
  • kevinkkevink Posts: 7
    In this weeks installment of "Where's My New Tires" I find out that Nissan is pulling the "he'll go away" routine. I contacted my consumer affairs guy (no names) at Nissan who tells me I'm on my own with this problem. I told him that while I appreciated his help I would need to have this resolved by someone higher up. He questioned me to why....and I said I dropped over 60000 bucks last August on two new Nissan's and I think it's only fair that they address my 700 dollar problem. Now I wait to hear from someone higher up....probably the same guy disguising his voice. Keep you posted. In the meantime I still love the Z just not the corporation. :sick:
  • eeezzzeeezzz Posts: 2
    I have a 2004 with 18" BBS wheels and Bridgestone Potenza Pole Position S-03 tires with 9,500 miles on them. They started off great - no noise at first then they got progressively worse. I couldn't take the noise any more and started looking into the fixing the problem.I checked with two local dealers, one said nothing would be covered on 2004's and they other offered to "see what he could do". Once I got to the dealer and they saw the aftermarket wheels and tires, they said the car would have to be returned to OEM before they would cover anything. I opted to pay $60.00 for the alignment with the aftermarket equipment but they mentioned only the front end could be aligned and nothing could be done for the rear wheels yet I found the same wear patterns on the rear tires (as the front). Is anyone aware of adjustments for the rear wheels?
  • gotzgotz Posts: 2
    What was the outcome? Did Nissan pay for it? I have a 2004 Z and the clutch just went out at 10,000 miles. The dealer said (so far) that because the clutch springs are okay that it is not covered and will cost $2,200. I've only had it 11 months and drive it like an old grandpa (according to my wife). The dealer has told me that when they receive the new parts they will tear into in further and if I am lucky they will find something that will be covered under warranty. Yeah right!!!!
    It's really sad because this is the 1st car that I have truly loved to drive and I am not very happy at this time with Nissan. :mad: ">
    Steve
  • zladyzlady Posts: 8
    Hi JW/Brett,
    Correct me if I'm wrong, but being they are 'directional' tires if they are put on the opposite rim they will be going in the wrong direction whether they are removed from the rim or not...right? They can't possibly be rotated to the back as the back tires are slightly bigger. I haven't had any problems so far andI have just over 7,000mi on my 04 Z, but the service dept is hounding me to get it in for 'tire rotation', i suspect it's because they don't want me to 'discover' the horror tire stories I'm reading about the 03 & 04 Zs.
  • qbrozenqbrozen Posts: 16,895
    they would be going in the wrong direction only if the outside of the tire remained on the outside when swapping, but then that would defeat the purpose of removing them from the rims. So, when swapped, the outside of the tire when on the right wheel becomes the inside of the tire on the left wheel, for instance.

    '13 Stang GT; '86 Benz 300E; '98 Volvo S70; '12 Leaf; '08 Town&Country

  • zladyzlady Posts: 8
    Hello gbrozen...
    Oh, if I would have thought longer about it I would have eventually figured that out :) . In any event, I am holding off just a bit before taking it in for service because I don't know if I'll be able to control my anger, no less my disappointment regarding this whole situation. I will continue to check in. Thanks again for the clarification...it makes perfect sense!
  • qbrozenqbrozen Posts: 16,895
    what whole situation? did i miss something? i thought you said you've had no problems?

    '13 Stang GT; '86 Benz 300E; '98 Volvo S70; '12 Leaf; '08 Town&Country

  • qbrozenqbrozen Posts: 16,895
    it all depends on whether your garage door has a rolling code or not.

    Oh, hey, just did a search ... the info you need is right on Homelink's site:
    http://www.homelink.com/training/train.taf

    Choose "Program for the first time" and pick your car.

    '13 Stang GT; '86 Benz 300E; '98 Volvo S70; '12 Leaf; '08 Town&Country

  • zladyzlady Posts: 8
    ...by the whole situation I mean that they sold me a car KNOWING it had potential defects in the alignment/steering...and as we can see alot of owners are experiencing premature tire wear. Had I read any of this before last year I would not have purchased this car.
    I have no problems so far, but I think the service dept is trying to get me in to rotate the tires before I discover there is a problem. Maybe i'm one of the few that don't have a defective car. It just bothers me that such a huge car company as Nissan would not be up front with consumers concerning the 350Z. They have lost credibility with me. :(
  • qbrozenqbrozen Posts: 16,895
    I'm confused who you are mad at. First of all, you don't have the problem yet. And there are more than a few that don't have the problem, by the way.

    Secondly, you are mad at Nissan for the salesperson, who they don't control, at a dealership, that they don't control, for not telling you that the car you are about to buy MAY have tire issues in the future? Well, i guess that's your perogative.

    '13 Stang GT; '86 Benz 300E; '98 Volvo S70; '12 Leaf; '08 Town&Country

  • miata007miata007 Posts: 129
    This question is to the 05 Z owners. Has the problem relating to front wheel/alignment issue been totally solved? I am getting near the decision of purchasing a new car but have been quite skeptical regarding to this problem. I've heard 04 owners got their car re-aligned with new tires, but the problem just keep on coming back. That totally ruins anyone experience of course. I also notice this problem doesn't happen to every Z out there but just afraid to take the risk. I rather go with S2000 or Miata to be safe if the problem for the Z is not completely fixed.

    007
  • zladyzlady Posts: 8
    I was mad at everyone! Correct, I didn't/don't have a problem yet. You are correct, there are more than a few who don't have a problem(s). via other Z chat sites.

    Yes, I understand that Nissan can't control/ doesn't control the dealerships, etc.
    but the KNEW the '03 Zs have problems and they still went on to sell the 04s anyway...that's what i was mad about :mad:
    As an update I just had the tires rotated...talked at length with the Sev. Mgr. where I take it and he insited it was overblown as far as the 04s go because Nissan did not correctly tell the Z customers to make sure they get the front tires rotated before 7500 or there will be problems with wear and alignment, etc. because as we all know, we don't always read ALL of the manuals and so, I have to say at this point I am a happy camper :shades:
  • I have always had mild feathering, but little noise issue until recently. I have an 04 Touring Roadster with 6500 miles on these tires and notice they are feathering like most do, except on the right side the feathering was on the outside block not on the inside as most do. This creates a problem since I can't just swap the tires left to right to even out the wearing issue as the left side has the wearing on the inside.

    So I took it to the dealership and they checked the alignment and it was WAY out. The left side toe was -0.21 and the right was +0.17 the acceptable range is +0.00 - +0.10. The problem is I just had the alignment redone with 3000 miles on it, after I slid into a curb on the left side.

    After they did that alignment at 3000 I noticed immediately that the tires made a strange droning noise at high speeds. So I had them look at it just 3 days later and the alignment was way out on the right rear tire, they said they had it right when it left the shop, they redid the alignment for free, but hinted I must have hit something.

    Anyway 5,000 miles later and my alignment is way out again. People that have the feathering issue, are you finding that everytime you take it in for new tires the specs have gone way out?

    Thanks

    Andrew
  • qbrozenqbrozen Posts: 16,895
    I've actually read many reports where they took it in for feathering and the alignment was within specs. I think you may have a bigger problem due to the incident with the curb, and the dealership has simply not realized it yet. Did you tell them you hit a curb? Maybe they should be looking at replacing a component, but don't know it because you didn't tell them? Either that or, if you did tell them, and they can't figure out what is going wrong, try a different dealer or an independent shop.

    '13 Stang GT; '86 Benz 300E; '98 Volvo S70; '12 Leaf; '08 Town&Country

  • qbrozenqbrozen Posts: 16,895
    Glad to hear it you are happy with it so far. I still love mine, too.

    That's potentially good info from the tech. I plan on having mine rotated at the next oil change just as a preventative measure. Based on that info, though, I probably should have had it done at the last oil change. Well, so far, I have alot of noise, but no noticeable feathering.

    '13 Stang GT; '86 Benz 300E; '98 Volvo S70; '12 Leaf; '08 Town&Country

  • Yeah they know about the curb incident. I was extremely surprised that they couldn't find anything else wrong besides the two bent rims(not visible until you took them off and spin them) and the alignment being out of whack. It came into alignment beautifully everytime.

    They swear up and down that no other damage was done and they checked everything very carefully, because they couldn't beleive nothing else got damaged either. I am going to give it a little more time and see if the alignment slips out again.
  • Myself and MANY hundreds of other 350Z owners are suffering from some type of design flaw in the suspension. The tires are cupping and scalloping in a “heal-toe” wear pattern, which according to Firestone dealers “is an unsafe” situation and should be corrected. (tire cupping is a wear pattern where the trailing edge of a tread block wears more than the leading edge of the same tread block or vice versa)

    Nissan is aware of the problem by evidence of their TSB (Technical Service Bulletin NTB03006).

    The problem symptoms shows as “tire roar” (simular to driving your car with snow tires on it) The TSB tells the dealer to swap the left tire to the right side and the right tire to the left side (taking the tires off the wheels) and then align the car to NEW specs than the original factory settings. This does NOT fix the problem! It only hides the problem for a little while. Then the “tire roar” came back even worse. In my case, Nissan then gave the dealer authorization to put new front tires on my car and align the car again to newer specs.

    3000 miles later on the NEW tires, the cupping (heal-toe wear pattern) came back! I then took my car in again and Nissan told the dealer to re-align the car yet again to the latest specs. 2000 miles later the cupping ireturned even worse. The “tire roar” became unbearable and the heal-toe wear pattern is now showed on BOTH the inside & outside tread blocks. My dealership, after 4 weeks of me calling Nissan North America to get them to call my dealer back to discuss the issue of changing my tires again and to put on a different brand of tire finally received the authorization to putI have been dealing with this issue since March of 2003!

    I now have 36,000 miles on my car and I still have the cupping issue. Nissan has changed the alignment 6 times and I am on my 3rd set of tires!

    Here is a just a small sample of 350Z owners that have the same problem:
    Ian - VIN #100157, Case Complaint #4082264
    David - VIN #100594
    Scott - VIN#100903 Case Complaint #4059755
    Robert - VIN#001766
    Jason - VIN#100725 Case Complaint #4049797
    Vince - VIN#000877 Case Complaint #4075864
    Cobey - VIN#101116
    Rod - VIN#110836 Case Complaint #4084933
    James - VIN#001324 Case Complaint #4079129
    Chris - VIN #103197 Case Complaint #4063661
    Jim - VIN#003283
    Steve - VIN#004278
    Cam - VIN#103689 Case Complaint #4006573
    Steve S. - VIN#006118 Case Complaint #4083945
    Tim - VIN#103395
    James W. - VIN#101018 Case Complaint #4081081
    Brad - VIN#000368 Case Complaint #4069344 (2nd)
    Conal - VIN#000786 Case Complaint #4089440
    Michael - VIN#010832 Case Complaint #4084381
    Matt - VIN#002594 Case Complaint #4089713
    Keith G. - VIN#000680 Case Complaint #4088854
    Keith H - VIN#001434
    Lee - VIN#100674 Case Complaint #4087221
    Glen - VIN#013166
    Rick - VIN# 002043
    Jerry - VIN#006027
    Mark - VIN#015615
    JD - VIN#002533
    Joy - VIN#100850
    Ricky - VIN#000172
    Steve Se. - VIN#005449 Case Complaint #4126032
    Jim T. - VIN#007045 Case Complaint#4203517
    Vic - VIN#007468 Case Complaint#
    Todd - VIN#005309 Case Complaint#4248428
    Ron - VIN#009176 Case Complaint#4240264
    Chris 2 - VIN#007549 Case Complaint#4097306
    Thad - VIN # 114492 Case Complaint#598815
    Mika - VIN #004318 Case Complaint#4254193
    Robert - VIN#003612 Case Complaint#
    Jacques - VIN#109759 Case Complaint#4309843
    NHTSA DOI number is 10043366
    Ramon - VIN#002338
    Josh - VIN#112964
    Milt - VIN#002370 Case Complaint#4322037
    Artur S. - VIN#009051 BBB case number - NIS0358506
    Randy - VIN#009959 Case Complaint#4230229
    Linda VIN#101957
    Nate B. - VIN#005088 Case Complaint#4308954
  • kgilleokgilleo Posts: 1
    My next neighbor, in her new 350Z Roadster, also lost the trunk lid panel while traveling on the thruway; I-95. But the dealer is refusing to replace under warranty and argues that it must have been due to some motor vehicle accident. Two lost trunk panels suggests a design and/or materials defect; "bad glue" sounds right.
    Maybe there have been more incidents by now. Is there a better way to get resolution than arguing with the dealer? Any comments will be appreciated.
    Ken Gilleo - Warwick, RI :confuse:
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