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Volvo XC90 Maintenance and Repair

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Comments

  • nicordnicord Posts: 1
    Our XC90 had original Continental Contact H-rated tires. We had a puncture on one tire at 12,000 miles and we told by the dealer that all 4 had to be scrapped because of excessive wear. Also, the dealer only had 1 tire in stock, and had difficulty finding tires anywhere. Volvo claims there is no problem across the board with tires on this vehicle, but that may be just a standard response. Has any one else experienced this problem with the Continentals?
  • adp3adp3 Posts: 446
    I just read that the March Consumer Report shows the dreaded black dot for the XC90 on reliability.
  • Hey, did you just read that March Consumer Reports shows the dreaded black dot for the XC90 on reliability?

    Can anyone explain how CR or JDP derive their info for these ratings? Do they mail forms to verified owners asking for their opinions? Do they solicit info via email? How do they gather their data?
  • Stever@EdmundsStever@Edmunds YooperlandPosts: 38,937
  • I intend to buy an XC90 via the OSB program and would like to add a reliable dashboard compass that doesn't have to be hard wired and isn't obtrusive.
      Also, sure would like to add am arm res that's usable.
      Solutions anyone?
  • I intend to buy an XC90 via the OSB program and would like to add a reliable dashboard compass that doesn't have to be hard wired and isn't obtrusive.
      Also, sure would like to add an arm rest that's usable.
      Solutions anyone?
  • My wife's XC90 did a strange thing on our snowy driveway in New Hampshire; as I was trying to drive up the steep snowy grade, the vehicle started to slip and then all of the wheels "siezed" and the engine almost stalled; we then smelled a funny odor from under the vehicle. I wonder if this was the spin control kicking in. Interestingly, my VW Phaeton and my friend's BMW 325XI both made it up the driveway with absolutely no difficulty.

    We've had a lot of problems with this XC90, an '03 with 25K miles on it.

    Any thoughts about the above issue? Thanks!
  • rollierollie Posts: 337
    Do you have proper snow tires on your XC90? If not, it's quite possible that the traction control kicked in and if your stock tires can't get enough traction there's really nothing wrong with the truck - just your tires.

    If you had this problem with snow tires I would be VERY surprised and would suspect a problem of sorts. There are MANY online reports of XC90's snow prowess and it does very well from the owner reviews (mine has been out in the sand in the desert but not the snow so I can't compare directly.)

    Thanks.

    -rollie
    rdollie@att.net
  • armdarmd Posts: 33
    Agree that it could be the lube thing. Also, have them check the strut mounting plates.

    IMHO, these vehicles are poorly constructed and my XC-90 has over 8 significant defects in 6 months. Have been discussing with an attorney about filing a Class Action based on their misleading advertising claims.
  • Have to agree about these being poorly constructed. Defects thus far on my XC-90:

    Trunk won't open (unable to repair thus far)

    Dead Battery at 15 K Miles

    Suspension "clunks" front and rear; New shocks and struts required

    Power steering pump defective

    ABS Unit defective

    "Whooping" sound at cruising speed from Drivetrain (Possibly the turbo gate).

    Radio switches off by itself.

    Weatherstripping fell off in engine compartment.

    My '76 AMC Pacer was better built! Really disappointing for a $45K car! I think we may trade it in for a Honda Pilot, Acura MDX or Lexus GX.

    Dealer doesn't seem to care. Does anyone know who to call at Volvo headquarters to lodge complaints?
  • Do you have an owners manual? There should be contact info in there for VCNA. Volvo's website has info as well. You can swing a dead cat on the internet and hit the contact info!

    You must have the sorriest dealership I've ever seen! Where are you located?
    My dealership in Louisville has been excellent to deal with, though I have heard horror stories from others.
  • armdarmd Posts: 33
    Doubt you'll get much of a response. Volvo NA has yet to respond to my letters. Suspect that legal action will be necessary. Either Sven was drinking when these cars were assembled or the designers were out to lunch.

    As far as the dealer goes, my dealer has been friendly and has fixed the problems to date though they seem really nonplused about the whole affair.
  • Hi
    I normally dont write, but felt compelled to when I read this text. I had an XC 90 T6, 2004 and LOVED IT! Well, loved it when it worked. I had my car for three months and in the three months I owned it, it was in the shop 9 times for various things, including transmission, breaks, knocking noise when accelerating or breaking, tail lights popped off, wood steering wheel chipped, rotors, steering column (the list continues) in any case, the dealership was wonderful, not plused seeing me every week, but non the less were polite and always helpful. Volvo accepted my car back after having all of the problems I had. After contacting cooperate, and emailing customer service and keeping a log of every problem I had (and how long it was in the shop) I went and met with the owner of the dealership, he agreed to help me. I am not a lawyer, just had straight facts and I now know the lemon law like the back of my hand. I was an informed consumer and knew my rights. If you feel your car is a lemon dont let them push you around and tell you they will fix it. Each state has its own lemon laws, find our what yours are and make some phone calls. I now own an RX 330 (Lexus) and LOVE it!!! Good luck to you!
  • Hi,

    I remember your post on the RX330 board but did not know you were a former XC90 owner. I found your post here very helpful as I was at one time considering a Volvo as well (I still think it is beautiful.) I think your experiences would be welcome at the RX330 board. I mentioned your post there on the RX330 Problems board. Hope you don't mind. Would love to hear more of your interesting posts. Thanks.
  • leongleong Posts: 1
    My XC90 is less then 7K only for 6 months, but I have few time experience for oil leaking under driver's side. Brown color and brought back to dealer for few times and each time they told me the problem is fixed but the problem still there.
    My break also start have noisy like squeeze sound when I hitting the break. Does anyone have the same problems?
    MY VW has same problem for the break like XC90. I am so disappointed.
  • When the car gets up to a certain speed...about 40, there is a low level whine that I can hear and I can feel it vibrating in the accelerator pedal. This is new...I have had the car about 10 months and I have only noticed this over the past month.

    you can bet that if I take it to the dealer they will never find this. Has anyone else had this experience?
  • 4trout4trout Posts: 1
    I have only owned my XC90 for 2 months (1,200 miles) but have already had quite a few problems. I am extremely disappointed since I previously owned the Cross Country for 5 years without a single problem. However, in the first week I owned it the brakes developed a serious squeaking sound. Then the cruise control starting malfunctioning intermittently (Volvo has since told me that they are aware of this problem). Next the cup holder cover between the front seats refused to open when I pressed on it. And then the car started leaking in lots of places. Has anyone else experienced the leaking problem? I am taking it in tomorrow to be fixed but am concerned that leaks will be on ongoing issue. I am beginning to think we should have gone with our second choice of a Land Cruiser....
  • armdarmd Posts: 33
    Cross posted in Volvo thread.

    Two new problems have emerged:

    1) Crunching sound at low speeds from rear - shocks had to be replaced (14K miles?). Never hauled or towed.

    2) Clicking sound eminating from driver's seatbelt pillar - tensioner/belt need to be replaced.

    What a reliable car! Since delivery in June:

    1) Plastic adherant to paint upon delivery - req. repainting of door.
    2) Clunking noise in tranny - required adhesive.
    3) Crunching noise from front end - required replacement of strut plate.
    4) Suspension squeak in cold weather - unresolved.
    5) Intermittent reset of seat settings.
    6) Brake squeal in cold weather - unresolved.
    7) Rear shocks - replaced.
    8) Driver seatbelt - requires replacement.
    9) Driver/Passenger windows drop spontaneously an 1/4" resulting in windnoise - unresolved.
    10) Headlight wipers kept blowing out - required a dealer installed breaker.

    Have I forgotten anything - 10 defects in 10 months? What's next?
  • armdarmd Posts: 33
    Picked up the vehicle today and discovered the following:

    Over the last week Volvo has released over a "dozen" service bulletins related to the XC-90 including 1) Installation of a new fuse/breaker for the headlight washers, 2) some sort of strap device for the tailgate, 3) A new key system so the ring doesn't fall off. There are others as well and if one is having problems he/she should ask their dealer.

    The dealer replaced the rear shocks (as in another service bulletin), put in for a new driver's side seat belt assembly, and updated the software.

    One of the software fixes which is immediately apparent is that at the conclusion of raising the power windows, there is a brief "power burst" which occurs bilaterally and seems to cinch the windows in tightly - hopefully alleviating the dreaded window drop.
  • Here is a perfect example why the message boards (like this one) and the CR reviews are strongly negatively skewed.
    One car, one sincerely unsatisfied customer - and what, a dozen or so postings...
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