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Mileage Fraud!! Odometer was rolled back!!! What to do?



  • lokkilokki Posts: 1,200
    That works... I'd also send a certified letter to CarFax including a copy of the AutoCheck report asking them to correct the record. Not that they will, but keep a copy of the letter, and you should be bullet-proof at resale time.
  • lokki,

    I'm 2 steps ahead of you :)

    I already emails CarFax and explained the situation to them yesterday. Today, I received an email from them saying that they've contacted the dealer and confirmed that the two mileage entries were erroneous. They removed the entries. I reran the report and the entries are gone !

    Thank you everyone for your input. These forums on Edmunds are GRRREAAATTT ! :)
  • mitzijmitzij Posts: 612
    If you have the VIN, you can call another dealer with it and have them pull any warranty history it might have. They'd be able to tell you if the warranty has started counting down yet or not. Ask for the Service Department, tell the you're checking the warranty start date and mileage. See how much info they can give you. Some dealers might tell you everything they know, others might just give you the date and mileage and not tell you any warranty work that was done. This is their prerogative-they owe you nothing. Be nice and see how much info you get.
  • mitzij,

    I have already contacted Toyota (headquarters) and am awaiting their response. I want to confirm with them that my warranty started the day I purchased it.

    I forgot to mention...when I spoke to the salesman (a really great guy) he said the reason the "Vehicle Inquiry Report" showed that it was already put into service was because someone bought the car, but never "bought" the car. When the originating dealer sold the car they filed an RDR (Retail Delivery Report) to Toyota (headquarters). But when the buyer failed to follow through with the transaction, the originating dealer DID NOT reverse the RDR, since they would've incurred some financial penalty in doing so. The originating dealer then transferred (sold) the vehicle to their "sister" dealership (owned by the same moneybaggers) and that's where I purchased it.

    So, NO Toyota dealer was ever able to inquire on this vehicle (as a "new" vehicle) being available, since it had alread been RDRed and not reversed.

    My salesman is now telling me that eventually when Toyota reverses this RDR, the originating dealer is going to still have to pay some penalty for the reversal.

    That's all I know. I hope I've explained this accurately.

    But the bottom line is, right now the only thing I have hanging is that I have to confirm with Toyota (headquarters) that the vehicle that I own has a 3/36k warranty starting the day I purchased it. I have everything in writing that confirms that, but I really don't want to wait 2 years and/or 20k miles to find out that this mixup is going to cause me grief. I'd rather deal with it now !

    Meanwhile, I'm driving around in a gorgeous vehicle and all I want to do is DRIVE ! :shades:

    There's actually something to be learned from this....It makes sense to me to run a CarFax (and/or AutoCheck) EVEN IF the vehicle you're going to purchase is "new".
  • euphoniumeuphonium Great Northwest, West of the Cascades.Posts: 3,320
    The new odometer showed only 5 miles, but when I asked for an explanation- was advised they installed a sticker on the door post saying to add 23567! No charge!

    Look for the stickers. :mad:
  • I purchased a 1996 Toyota Camry from a private party. I found out quite by accident that the mileage had been rolled back by 145,000 miles. I called the guy and threatened him and got my money back. Now, I've recieved a title in the mail with his name on it and my address. The DMV and the Dealer Compliance person told me to just sign it and give it to him. No way I'm going to do that as the next person that gets ripped off will have my address from the title and torch my house.

    Who do I turn him into so that this car can't be sold again? Or that he is fined, strung up or both?
  • shiposhipo Posts: 9,152
    It depends upon the state you live in, but typically you would contact the DMV or the Secretary of State's office and inform them of the fraud.

    Best regards,
  • Does a 1996 Camry even have a six digit odometer? Ford still used five digit Odos back then I can't remember if Toyota did too.
  • qbrozenqbrozen Posts: 17,150
    I'd imagine it does. My '85 Nissan does, as does my '93 mazda.

    '13 Stang GT; '86 Benz 300E; '98 Volvo S70; '12 Leaf; '14 Town&Country

  • Yeah it probably did too. I worked on plenty of Toyotas from that time and earlier and I think all of them had 6 digit odos. I couldn't remember for sure.

    I don't Ford expected their cars to last that long yet. :P
  • seewhizseewhiz Posts: 2
    edited July 2010
    My parents bought a new 2010 Camry from a dealership a few months ago. It's been problematic ever since then, and they've been wondering if they were perhaps sold an unwind vehicle, demo, or otherwise kind-of-used car as "new." The final prep service report for the car when it presumably first came to the dealership shows mileage in/out as 6/16. But a week later, the car odometer was at 3 when my parents bought and picked it up, and it was reported as 3 for titling purposes. It's not a big difference, but we're worried that if there's any difference at all, who knows how big a difference it could have been before?

    Does it sound like there might be something fishy going on here, or is it just typos? I already ran a title check on the car VIN, and it does not show any other titles before my parents'. Any help would be greatly appreciated.
  • qbrozenqbrozen Posts: 17,150
    probably just a mistake on their end. they probably write 6/16 for all their cars, for instance.

    '13 Stang GT; '86 Benz 300E; '98 Volvo S70; '12 Leaf; '14 Town&Country

  • delthekingdeltheking Posts: 1,152
    No fraud here,just a mistake maybe. And would be very risky for a toyota or any new car dealer to do that. And that too only 5 or 6 miles. No way.. I can guarantee that there is no fraud here. Most of the odo frauds are at the low end used car dealers and with BHPH lots. A new car dealer will never do it,or almost never will do it. :shades:
  • jprocjproc Posts: 133
    You've been watching 2 many goofy conspiracy movies.The liability for a dealer is huge on OD rollbacks.Why in heavens name would he risk it on a brand new car?

    He would have to have the IQ of a cretin
  • occupant1occupant1 Posts: 408
    I recall in the mid-90s Ford had problems with their new 6-digit odometers. I recall seeing many 94-96 Escorts and 94-95 Tauruses for sale back in the day with astonishingly low mileage and a door sticker with something more reasonable to add on. Fred Ricart's various used lots in Columbus had tons of them and I bet few of them were accurate.

    Same goes for 80s-early 90s VW products. The speedometer would still work, and the odometer would turn a couple of miles a day, but that was it. i had a '85 Scirocco once that did that. It already showed 185K and it would turn a few miles on the first drive of the day and then wouldn't turn again until the next day. I probably put 100-150 miles a day on that car for the few weeks I had it and it maybe registered 30-40 miles in that time. I never could figure up gas mileage but at the time gas was $1.20 a gallon so I didn't care but it sure could go for nearly a week of pizza delivery on one tankful.

    I have no problem buying TMU. But I would PREFER to see high mileage. For example, I'm considering buying a 2003 Grand Prix from a CL ad where the guy claims it has 231,000 miles on it. Why would I subject myself to that? It's a 2003 model car that doesn't look all beat up, air is cold, everything works but the back power windows, and it's only $1500! That's a down payment on any other 2003 sedan out there. If it was TMU it wouldn't be any cheaper and I wouldn't be as interested. I want to see those miles pile up!

    If you're afraid of high miles on a used car, then buy a new car. I'd rather buy a five year old car with 200,000 miles on it than a five year old car with 50,000 miles on it. The 200K car is going to be dirt cheap, it had to have been maintained somewhat frequently to last that long, and it's going to have plenty more life in it. The 50K car is going to be expensive and probably over book for the low miles, and it may not have been well serviced. If you don't drive the car, you're not going to think about maintaining it on a regular basis. It gathers dust in the garage until it is needed and then it's put away without a second thought. It gets serviced maybe once a year. Yeah, I'm all for a 12 month, 10,000 mile oil change interval on a car that sits more than it gets driven. NOT! :P
  • seewhizseewhiz Posts: 2
    Just wanted to say thanks to the people who responded. Didn't want to think it could happen, and this puts my mind more at ease (if not my parents'. They're always up for a good conspiracy.)
  • I bought a 1996 volkswagen passat from C&C auto sales 3/8/2010.
    I just found out today from Carfax that my car's odometer was set back
    from 101,520-25,017 (7/8/2003)
    The guy who sold me the car never mentioned anything about that happening, or about there being a tittle brand.
    This part is irrelevant to the odometer reading, just my story of the worst mistake i have ever made.
    I bought the car 3/8/10, then it got stolen for six month's around the date 1/1/2011. i got it back about 10 months ago. And the car has been broke down since before it was stolen.
    This was the first car i ever bought on my own, and i paid 3,000$ cash for.
    I was just wondering what i need to do to get this resolved?
  • qbrozenqbrozen Posts: 17,150
    There is some missing info here.

    How many miles did you think it had when you purchased it?

    If it was stolen and missing for 6 months, why didn't you get paid by the insurance company for it?

    In the end, $3k cash is not very much. That's beater money. You are going to pay that for a decent looking/running car no matter what, so the odometer rollback is kind of irrelevant at this point.

    That generation of volkswagen is notoriously unreliable anyway. Avoid them in the future.

    '13 Stang GT; '86 Benz 300E; '98 Volvo S70; '12 Leaf; '14 Town&Country

  • Mr_ShiftrightMr_Shiftright CaliforniaPosts: 44,413
    There's even MORE information missing--how can you not have known the title was 'branded" as salvage or rebuilt? Didn't you get a title? It's stamped right on it.

    ANYWAY -- presuming that eventually this story will make sense, I can tell you that the clock starts ticking on a fraud case NOT when you bought the car, but when you first discover the fraud.

    also keep in mind that fraud is not easy to prove, and also keep in mind that CARFAX can make mistakes.

    I imagine you "got the car back" because you didn't have it insured for theft in the first place.

    If I were you, I'd get some free legal advice from your city or county legal services, and if, upon their review, you have a case, then go to Small Claims with this against the dealer.

    but you need to sort this story out--it's very confusing and doesn't add up.


  • jprocjproc Posts: 133
    Very confusing is an understatement.Car was stolen 1/1 /11 was missing for 6 months has had it back for another 10 since then???????.Thats 16 months from Jan 2011 which takes us to April-may of 2012?
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