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VW Touareg Maintenance and Repair

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Comments

  • andersseandersse Posts: 1
    Since I purchased my Touareg in Oct 03 I have had multiple problems. Wondering if anyone else is experiencing these. My rear hatch door keeps popping open. Took it to the dealer twice and still can't get it fixed. The tire pressure monitor keeps malfunctioning and sounds the alarm that I have a flat tire. Had it in already for that and now it's started again. Tire pressure is fine. Whistling noise - I've read all the comments on that one. Headlights went out one night but came back on later.
  • bodble2bodble2 Posts: 4,519
    Went to the auto show yesterday. Saw the T-reg. Loved the styling, amenities, size, etc. Even price seems good compared to X5 4.4, ML500, Lexus GX470. Now I read about all these problems, particularly electrical which are notoriously difficult to pinpoint and fix. Now I'm thinking the GX470 is a better bet despite the tall gawky look, rear hatch/door design and downright stupid third-seat storage method.
  • spockcatspockcat Posts: 100
    For example, a friend posted this elsewhere:

    "There is a TSB for the TPM system. What is says is that the new part number: 7L0 907 273 supercedes all other TPM control modules.

    I had mine replaced today. The difference between the new and old modules is that you no longer have warm (actual) tire pressures displayed in the MFI."
  • bodble2bodble2 Posts: 4,519
    It's the time-frame associated with "eventually" that I'm concerned about. How long would it take VW to sort things out? One model year? 2? or longer?
  • mmee1mmee1 Posts: 19
    This is a problem and solution discussion. All the many people who are absolutely in love with everything about their Touareg and are not experiencing problems (myself included), do not post that here. That would be a boring post.
  • Previously on the Touareg SUV site I posted that I was having problems burning CD's that would play in my Touareg. I had tried 4 different programs, different media, and different burning speeds. Nothing produced CD's that would play consistently. Then I recorded a CD on my son's computer using one of the same programs and the same media and it played fine. Apparently the problem was with the combination CD/DVD burner (multi-recorder) on my computer. By trying to be a Jack-of-all-trades, it wasn't burning CD's well enough that they would play in the Touareg (they would play elsewhere). I replaced the DVD-ROM on my computer with a Sony CD Burner and now the CD's I burn play in the Touareg.
  • spockcatspockcat Posts: 100
    No during ownership things get sorted out by the dealer or the car goes back under lemon laws. Of course, newer cars have latest fixes in them usually but by keeping up with problems and solutions (sorry but not here) you find out about these things.
  • bodble2bodble2 Posts: 4,519
    I hear ya, but from my personal perspective, there is no lemon law provision where I live. Our recourse is to go thru arbitration administered by the local BBB. I had to do that once for a buyback and let me tell you, it was an acrimonious process. A real pain in the [non-permissible content removed]. Plus I would hate to have to keep going back to the dealer to try to rectify some problem for a vehicle that I have had to shell out big bucks for.
  • emtbmanemtbman Posts: 1
    For what it's worth I bought my V-6 Toureg when they first came out. I bought the first one the dealer had on the lot. Since purchasing it I have had several problems but nothing too serious. The dealer finally fixed my remote keyless entry and it works great. During the winter when it was very cold the MFI would flash Defective Wheel Onboard and indicate I had a low tire which was not correct. The dealer had to reset the computer a few times and since the cold weather is now over I have not had any problems with the DEFECTIVE WHEEL. I detected a hissing noise in the dash and discovered that all the freon in the AC had leaked out over the winter. They refilled it, checked for leaks and it appears to work fine. Discovered at my last visit (7,500 miles) that upon rotating the tires my Toureg had a problem with its alignment. VW is going to replace all 4 Dunlops free of charge because of the cupping problem with their incorrect alignment specs. I see some people are having problems with wind noise which I also experienced until I moved both of the luggage racks all the way to the back of the vehicle next to each other. Noise problem gone! Another problem i am having is my CD player will sometimes advance to the next song and sometimes it won't. CD player jams up alot requiring you to eject the disc and start over. The fans on the AC and heat kind of have a life of their own. Sometimes they turn up full blast without pushing any button. During some of our cold spells in Minnesota last winter the heater could not keep up with the cold air down by my feet. Even on full blast I could not keep my feet warm on a long trip. Mechanically the Touareg is sound. It rides like a luxury car and performs like a SUV. My only frustration is the accelerator which is very touch due to the wired system they have. Has anyone had problems with their headlights? If you look at the vehicle head on from a block away it appears the driver's headlight is burnt out. The dealer has aligned the headlights and said they are fine. Just thought I would thrown in my 2 cents.
  • bodble2bodble2 Posts: 4,519
    Individually these are all relatively minor problems, but collectively (for the same vehicle and owner) they add up to one royal pain in the butt. I think most of those could/should have been eliminated if VW's QC is up to par.
  • russianrussian Posts: 3
    Dear Brundog,
    Description of problems you experienced with your new Touareg match exactly with my discoveries.
    I have learned that there is a solution to increase remote FOB distance. VW dealers are aware about the problem and know how to solve it. My V8 Touareg in the shop now for 5K service. My service advisor promised to increase FOB. However, I would like to know if you were successful to resolve breaks squeaking problem. I complained to my VW dealer and VW of America. Both gave me the same answer. Metallic break are noisy and nothing we can do about it. I cannot believe this answer. I drove less expensive cars and none had breaks as noisy as my Touareg. By the way the problem did not go away with more miles on the car. My car has 5K miles on it. Did your problem go away ? Let me know.
    Thanks.
    Russian.
  • gerrrrgerrrr Posts: 6
    Just bought a pop up camper and found out I had no brake control harness to connect the brake control unit into the male connector under my dashboard of my Touareg. Spoke with a few VW dealers and actually called VW. They didn't have a clue. Camper dealer said he installed a brake control unit two weeks ago on a Touareg and they had the harness. Said it came with the car. State laws require my camper to have electric brakes, which it does, now I just have to figure out how to connect the brake control unit to the Touareg. Any suggestions???? My new camper is sitting at the the Camper dealer waiting for me to take it home.

    Gerrrr
  • bcj2bcj2 Posts: 17
    REMOTE: Spockcat, what's your email? I need info on fixing the remote range that doesn't seem to go beyone 10'

    NAV: Why won't the system take you to an exact street address? My Acura, Lexus + Lincoln nav systems let you.

    What are the single buttons behind the steering wheel controls for?

    Dealer tells me it will take "weeks" to get the part to fix the airbag fault problem. What's the deal w/ that?
  • gerrrrgerrrr Posts: 6
    Jim, does your trailer set up for your boat have electric brakes? IF so, you did you do the connection for your brake control unit in the Touareg?

    Gerry
  • major7major7 Posts: 31
    I have a 2004 V8 Touareg and I have figured out most things on the Nav system with the help of Navteq and they are very helpful. However, one problem we haven't figured out is how to get the "Restaurants" icon to show up on the map in my area or elsewhere. The map scale is reduced to .5 etc. and the other icons all show up on the map no problem, gas stations, hospitals, police, etc. We have several restaurants around here and in NY State but I do not see the icon for these showing up? Anyboy have the answer to this problem? Thx. Bob
  • russianrussian Posts: 3
    Touareg owners ! Does anyone experienced breaks squeaking problem. I have this problem since I bought new V8 premium package Touareg. I complained to my VW dealer and VW of America. Both gave me the same answer. Metallic break are noisy and nothing we can do about it. I cannot believe this answer. I drove less expensive cars and none had breaks as noisy as my Touareg. By the way the problem did not go away with more miles on the car. My car has 5K miles on it. Did anyone knows how to fix this problem and what causes it.
    Thanks.
    Russian.
  • gerrrrgerrrr Posts: 6
    Just spoke with a Treg dealer and he said there are no such harnesses for connecting the electric brake line to a brake control unit. They recommended having a camper place splice into the wires beneath the dash and connect to the brake control unit. Then bring the vehicle into the dealer, so they can activate the electric brake line. VW did not activate this line. He also said that this would not void the warranty. VW never made a harness to connect to the male plug under the dash. Go figure......
  • panzerpanzer Posts: 125
    I've had Volvos with brakes that squeaked. Metallic brake pads common on european cars seem to do this. I prefer the performance of metallic brake pads, but they seem to wear out pretty fast. Several things can help. First, have the dealer make sure there is adequate anti-sieze compound on the pad backing. Second, wash the wheels and brake area at least weekly by hand with a strong stream of water directed at the caliper area and behind. A drive-in car wash will NOT do the trick. A jet of compressed air can also help. Squeaking is often caused by a buildup of brake dust. I have 3k on my Touareg and the brakes are quiet so far. It takes about 50 miles for a film of brake dust to form on my wheels. I hand wash weekly.
  • rower2rower2 Posts: 22
    Thanks for the info on the breaks. I have 8k on my t-reg and the squeaking just starting. I knew that was a bit too soon for the breaks to be going. I'm bringing it in on Wednesday for the tyre pressure monitor light again and will bring up the anti-seize compound to the dealer.

    Other issues- My dealer called me and asked if I wanted to come in and have the key-fob distance fixed. The distance great now and I'm able to open my back hatch which I wasn't able to do before.

    I've been reading some posts complaining of horrible service. I recently changed dealerships and it made all of the difference in the world. The one I go to now always has a loaner. A VW, not from a rental car company. They tell me exactly what's up and how long it's going to take and the last time I had it in, they cleaned the inside and outside of the truck and even put air in the tires of my son's bike that was in the back. It's little extras like that that take some of the hassle out of having to bring it in.
  • spockcatspockcat Posts: 100
    Sorry, I don't visit this Touareg forum very often anymore. I can be reached using my user name @ netzero.net.

    Electric Trailer Brakes:
    There is a connector under the dash. Here is info on the Tekonsha Prodigy, where the connector is located and how to wire it: http://tm-techmark.com/touareg/PDFfiles/Tip%202%20Volkswagen%20To- uareg%20Porsche%20Cayenne.pdf

    Navteq POIs:
    This is an issue that I am hoping VW will resolve with the next version of the Navteq CDs. The resturants are all on the CDs but they just don't show up on the map. If the software is anything like the Garmin iQue3600, then there is a way to indicate how much detail you want displayed on the map. Unfortunately, this is hidden from the user by VW/Blaupunkt/Bosch. I recently received a software upgrade for the nav system from Germany but it didn't address this issue.

    Squeaking brakes:
    I haven't had this problem but I've heard from other Touareg owners who have had this problem and have had their rotors and pads replaced under warranty to solve the issue. Best is to demonstrate the problem with the service manager in your car. When the brakes squeak so loud thathe can't stand it you should get good service.
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