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2009 PT Cruiser, 2008 Eclipse, 1995 Mark VIII, 1988 GMC Van
My first nightmare with a car dealership: Better Auto Mall of Stuart, Stuart Florida. In April 2014 I flew from NC to West Palm to purchase a Jaguar S Type R Supercharged. After purchasing the car, I stayed the night in the motel. The next morning the battery was dead. The dealership replaced it. I left to go to Fort Myers and made it as far as the freeway entrance when all the lights came on. Drove back and they gave the car a tune up as it was running lean. Left and made it as far as the freeway entrance when the rear brake pads went out and I was riding on the rotors. Spent another night in the motel while they fixed the rear brakes. Left the next morning. Drove a over the 70 mph speed limit going cross state, nearly a two hour drive from Start to Fort Myers. I was headed to the Jag Dealer in Fort Myers for them to check everything over completely before heading back home to NC. The car started making strange noises in front which sounded like the bushings or something upon entering Fort Myers on Palm Beach Boulevard. Drove south on the freeway to the Colonial Exit and headed south on Six Mile Cypress. There was a game ending and the police had stopped traffic. At 5mph my drivers front wheel started falling off. I called the dealer at this point and told him what happened and he said that he could not help me as I was not there in Stuart. I told him thanks, if I had died at high speed coming across the state due to his inept mechanic, I would have hoped that my family had sued him, which he deserved. The police arrived. Sure enough, the dealership had replaced the front wheel bearing (they told me they had done so) and had not tightened the lug nuts on the wheel tight enough. Was towed in. I wonder what would have happened at high speed if my front driver's wheel had fallen off ? It turns out that this dealer is not a member of the Better Business Bureau. Thank you Motor Trend for giving me this opportunity to tell this horror story. I am glad to be alive.
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