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Land Rover LR3



  • pfolkpfolk Posts: 70
    If this only happened once, that's hardly an indictment of Land Rover engineering or build quality. I'm approaching 10,000 miles in an LR3 HSE--both on and off road driving--and it has been flawless--it's a better vehicle all around than my 1997 Range Rover was in its day.

    Referring back to the first response about Bluetooth phones: some of the quirkiness of bluetooth operations have to do with that technology and are not unique to Land Rovers. I use my Motorola Razer with my LR3. The only quirk I noted is that the phone stays locked in to the truck after I stop the engine until I walk at least 10 meters away from the truck. That's great if you want to complete a conversation without idling the engine for a long time. But, if I get a call while I'm standing outside the LR3, I can't answer on the cell phone because the call is routed through the LR3. That's not a Land Rover problem, and I can live with it. If you're old enough to remember the days before cell phones, this bluetooth stuff is nothing short of magic. I'm thrilled to have the phone synch with the LR3 as soon as I unlock the doors, and to have hands-free cell phone capability while I'm driving. My wife says she can't tell the difference in sound quality. What more could you ask for?
  • The iPhone gives you a choice on the screen when you have a bluetooh call in the car.

    A separate screen comes up and asks if you want to switch the call to Land Rover, iPhone, iPhone external speaker. It is really a great idea because instead of being unable to answer the call when outside the car or stuck inside the car waiting to finish a call.

    Just select iPhone, or external speaker and the call will switch instantly.
  • ssp1ssp1 Posts: 115
    I dont think roadside assistance is ever that good. i have never had luck with it with any vehicle type and i have stuck with AAA; that said I think Land Rover needs to sort out that problem and make sure its roadside assistance works. I am sure the problem relates to having to contract with many independant tow companies that its hit or miss. i also know that when i pushed the LR service guys where i take mine they said the LR3 is great but they are all still learning the electronics. that was over a year ago so hopefully its notas much of a black box.

    knock on wood Im at 25000 miles on my LR3 SE7 and the thing is great. no problems less tire wear on the original GYs. Have Michelins now and tires are wearing fine. (oh and I am rotating at 5k)
  • Last week the Audio system, navigation system and voice system began unoperable. The following day there was a total electical failure. When towed to the dealer no cause could be found. Unfortunately, today the same systems failed a second time. There is no blue tooth phone involved. The service department is closed for Labor Day. I was scheduled to be leaving on a 2000 mile trip today through deserts of Southwest, through Yosemite and on to San Francisco. A unreliable vehicle is a pointless waste.

    In a more trivial, but annoying issue, the rear hatch lock had not released correctly since I obtained the vehicle. Since the LR3 was in for service with the electrical failure, I asked to have the rear hatch release fixed. When the vehicle was returned the lock released correctly 3 times. After that it became intermittant, and within a day did not work at all again.

    Thus, my "Land Rover Experience" has been Land Rover Roadside Assistance sent a tow truck unequiped to deal with a disabled Land Rover and a second company had to be sent. The service department at Land Rover North Scottsdale was unable to diagnose the cause of the multisystem failure with subsequent total electrical failure. That multisystem failure is now happening a second time and ruined my trip. The service department at Land Rover North Scottsdale was unable to repair the rear hatch lock release appropriately. Not a happy story for 600 miles on the LR3.
  • ssp1ssp1 Posts: 115
    I think you are close to a Lemon law issue if that law exists in AZ. You may want to check into it. I hope you talk to the GM of the dealer but i think you need to or should i should say, write to LR N America - Fed ex a letter to the VP of customer affairs or whatever his title is. (Dont email them - either fed ex or fax. get attention) Try this guy MIKE WRIGHT, Title: Director, Retail Strategy and Customer Service, Jaguar and Land Rover - or try this guy- GARY TEMPLE AS EXECUTIVE VICE PRESIDENT NORTH AMERICAN OPERATIONS. he is in Irvine california - I will see if i can find a fax number or the exact address in Irvine, as I drive by the building all the time)

    Detail your problems and note the dealer and GM name of the dealer. Also tell them that you are sharing this on message boards. I really like land rovers but I want to see them improve the reliability.
    Other cars have the same types of problems (Just read the GMC and Chevy boards for the expensive denali, Yukons, and the Caddy Escalade - not exactly the same but breakdowns nonetheless). I own two LRs and had another one for a few years and never a breakdown. that said I hope your problems get fixed and LR takes responsiblity.
  • I spoke to the General Manager after the first failure and the LR3 was returned with the claim the service department could find no cause for the problems. His response was "Drive it around and see if it fails again." If I had wanted this life experience I would have bought a 7 year old jeep, not spent $60,000 on a new LR3
  • ssp1ssp1 Posts: 115
    Which dealer location is this, I am curious
  • This was at Land Rover North Scottsdale, Arizona.
  • Thanks for your input. I have sent written complaints to Land Rover North America and the general manager of the dealership asking to reurn the LR3 and have my purchase money returned. I have also reviewed the Arizona statues regarding "Lemon Law" which I discussed with my attorney, albeit I was scheduled there for a completely different purpose. I appreciate the names you supplied. I realize that cars do have problems. However, it has been my experience with computer/electrical systems that if there unexplained system failures from the beginning, you can never get them right. Whether it is finding a intermittant short, a partially defective chip, an intermittant power surge from a bad voltage regulator or more likely the collision of multiple intermittant problems causing the multiple failures. My experience with computer/electrical systems has been these types of problems are nearly impossible to find and fix. Thus, I believe this LR3 is destined for a lifetime of trouble, and so does everyone I have talked to about this LR3's problems.

    The vehicle has about 670 miles on it. That'a less than 27 hours running time (at an average of 25 mph, probably under-estimated for my average driving speed). This LR3 has now spent 40 hours in the service department (assuming an 8 hour day, probably an over-estimte for the hours worked on my LR3). But I don't think there is any other name but "Lemon" for a vehicle that has more shop time than running time.
  • I recently bought an LR3, now with 700 miles on it. I took possession of the vehicle 47 days ago and it has now spent 16 days in the shop with the count rising since it is there again. It has had the navigation system, audio system, voice system fail on me 3 times, plus it failed once at the dealership after "repair" when they called me to pick up the LR3, and then had to call me back and tell me not to come yet as it failed again. The dealer says they re-booted and upgraded the software twice.
    Similarly, the last loaner vehicle was a 2007 LR3 with 7700 miles on it. During the days I drove it the audio system failed totally for a day, then the LED panel started working again but there was no sound for a day, and finally it started working correctly spontaneously. Thus, the 2 LR3's that I have spent more than a day in have both failed. A dismal record, and it appears from your posting that this problem is epidemic in Land Rover. I have reviewed the Arizona "Lemon Law" statutes which allow the dealer 4 attempts to repair the problem, or 30 days out of service over 2 years. I am counting both and will use this law when either trigger is reached. I have been extremely disappointed in Land Rover quality. When people ask me how I like my new car, I tell them it is a piece of sh*t.
    As one last aside, the loaner LR3 with 7700 miles on it was leaking oil onto my garage floor. This suggests a separate indictment of poor quality by either Land Rover or the dealer's service department. A vehicle that new should not leak oil.
  • The LR2 and LR3 use completely different audio and navigation systems. Alpine makes the audio system for the LR2 and Harmon/Kardon makes the audio system for the LR3.

    You got a bad car it can happen to anyone. I have dozens of customers in LR3s who have never had ANY ISSUES AT ALL with their cars. I have many, many more that have had minor problems but are still very satisfied with the vehicle. I have never had a lemon lawed or buy back LR3 that was one of my customers although my dealership has had two buy back LR3s in the three years LR3s have been on sale. Neither of those were lemon law vehicles however as their is a difference between lemon law and buy back proceedings.

    Consult the lemon law in your state and see what your options are.
  • Unless I'm blind, this is the LR2 forum and this post should have been put over here
  • I acquired a new LR3 in August. Near the end of the month I was preparing to go on a trip and checked the tire pressure for the first time assuming (perhaps foolishly) that the dealer would prepare the car to Land Rover specification. The manual states the rear tires should be 42 psi and the front tires 33psi. I found the rear tires to be 45 & 47 psi and the front tires 42 psi each. Since my LR3 has been in the shop 3 times in the last three weeks for failures of the audio, navigation, and voices systems I had opportunity to ask about the tire presure and why the front tire pressure was much higher than the Land Rover specifications. The service cordinator told me they had found that if the pressure got below 38 psi the Low Tire Pressure Alarm would would be set off. I asked why this Alarm would go off at 5 psi above the Land Rover specification for front tires. He told me it had to do with the high temperatures in Arizona. It seems to me the correct fix is to adjust the sensors on the Low Tire Pressure Alarm, not over-inflate the tire. Does over-inflating the tires due to Arizona temperature make sense to anyone? What are the implications for tire wear in this setting? Has anyone else been told that the Low Preeure Alarm goes off at pressures above Land Rovers specified tire pressures?
  • tidestertidester Posts: 10,110
    Does over-inflating the tires due to Arizona temperature make sense to anyone?

    Not to me. Higher temperature simply means that fewer air molecules need to be in the tire to achieve a given pressure. Overpressurization is overpressurization whether at 100° or 10°.

    Higher ambient temperatures will also impede cooling of the tires while driving. The hotter temperatures in Arizona will thereby cause the pressure in those those overinflated tires to increase even more than in cold climates.

    But the flip side also matters. Underinflation can cause tires to wear out faster due to increased frictional heating (internally and externally).

    I would go with the recommendations stated in the manual.

    tidester, host
    SUVs and Smart Shopper
  • mark156mark156 Posts: 1,992
    It has been a while since I've posted. My 2006 LR3 has 16,300 miles now with 21 months of ownership. Everything has been great, no problems.

    I had Land Rover replace the rear view mirror. The buttons started to flake so LR replace the whole mirror. I like the new one a lot better as the garage buttons are on the bottom, not on the front of the mirror.

    I'm very pleased to report that my LR has NO rock chips, NOT ONE! My previous Jeep Grand Cherokee's and Mercedes ML500 had them, especially the ML. My current Mercedes E430 sport has a lot of them.

    Either I've been extremely lucky or LR has a better paint process or something (I certainly don't want to jinx it!)

    My tires are wearing evening although they are making more noise than when they were new (not a problem so far). I'm very pleased as it has been smooth sailing.

    lrsucks... sorry to hear about your new LR3, these are comfortable vehicles with plenty of power (I have the V-8) but when they are not working correctly, it can be frustrating. :sick:

    Mark156 :shades:
  • :shades: It has been a while since I have posted on these pages. I am closing up on 12months of trouble free ownership and 28,000kms driving pleasure.

    The only minor problems I experience with my 2007 LR3 HSE were as follows:

    -Condensation in headlamps promptly replaced
    -Vibration in passenger door front panel around speakers fixed

    Took several long trips with the LR3 with kids and lots of luggage. Drove 14 hours straight once and the driving position and seat were both very comfortable. Yes the LR3 will never be known for its acceleration but the V8 provides plenty of power in all driving conditions including passing ;)

    I am also sorry to hear about lr3sucks poor experience. The dealership here in Ottawa is excellent. SO far this is turning out to be one of the better ownership experience :shades:

    The only frustrating part was arguing with the voice recognition system because of my French accent :mad: but I was able to work around it. Love the awesome sound system, Nav and bluetooth integration.

    My next vehicle will be either an LR3 or I might step up to the RRS HSE
  • pfolkpfolk Posts: 70
    I agree with tidester. I'm also an Arizona owner (bought my LR3 from LR North Scottsdale, like you). On road, you should maintain cold pressure at the PSI indicated on the door panel. While you drive, heat build-up in the tire will increase pressure by at least 4 PSI.

    I don't know why dealer service tends to over-inflate--my vehicle was delivered almost 10 PSI over in each wheel. While it may give a more precise feel while you're turning, it's not good for the tires over-all.

    If you go off-roard and drive in sand or over rocky cobbles, decreasing cold inflation by 5-10 PSI can enhance grip and protect tires somewhat against damage. If you do any amount of off-road driving, carry a portable air compressor with you to adjust inflation on the road.
  • We acquired our Chawton White LR3 in December of '04. This week, our 2005 SE7 V8 goes over 50,000 miles, so here is my update for drivers of lower mileage LR3s or those considering them.

    To date, I would rate this truck a A- or B+. It has been very good but not perfect.

    Issues: gas tank recall, battery died early, Goodyear tire life was very poor (rotation can extend tire to 22-25k maybe), low coolant sensor replaced, gas tank door latch replaced, few other minor items.

    Enjoyment: Easily one of the most fun SUVs I've ever driven. It's a blast to drive this thing, even after all this time. Ours is normally used for suburban treks but I recently had the chance to really push the capabilities at a friend's farm. The LR3 took on trails that previously had been the domain of 4 wheelers only. It was unstoppable. There's something great about 4wheeling in air conditioned comfort in your massive luxo-SUV when it's 100 degrees out! This truck continue to turn heads and gets attention like something that costs twice as much. Hell, many Denalis and Expeditions sticker for more than this rig, but none have the "wow" factor because there just aren't very many LR3s on the road. Just put a new set of Toyo's on and highly recommend them.

    Would I do it again?: My answer is a qualified YES. It's been a really fun truck and even though some have had problems, ours has been pretty reliable. My qualified answer is because it's a very expensive car to own and drive. If you're bothered by issues of value, don't get an LR3. If you can rationalize dropping $1,200 on tires every 18-24 months or $1,400 brake jobs at the LR dealer because you're driving something that few others have, then get one, you won't be sorry.
  • oshosh Posts: 1
  • My wife and I purchased a 2005 LR3 SE with 7000 miles on it last fall. By the time we reached 8500 miles I noticed that the inside of the tires had worn way more than they are supposed to in that amount of time. We took the LR3 to Chantilly Land Rover and pointed out the issue in May. We were told that it is the nature of the beast and that an alignment is not covered in our warranty. They did rotate the tires for us. 1000 miles later we had the same issue. I contacted LRNA about the tire issue and was told it is not their problem that we must speak with the tire manufacturer. I spoke with Goodyear and they said that there was a large number of complaints about this issue but unfortunately the tires are not covered when an alignment is the cause of the problem. :confuse: I see that Land Rover did issue a memo LA 204-005 acknowledging that there is a problem and that there are to be adjustments made to the suspension of all affected LR3s (it list the range of effected VINs to include mine). There has also been a class action lawsuit issued in CA on this issue. Reading through all of the archives on here I have seen that some folks managed to get new tires out of LR and others have been told to pound sand. Does anyone have an update on this issue or a recent experience that they could share? My wife just took our LR3 in for service at Chantilly LR so I am going to have her address the issue with them now that the memo is out on this issue and see how they treat her about the issue. I wish we still lived in Richmond, Richmond LR was always great to deal with and probably would have found a way to resolve this issue. Other than the tire wear issue, a stuck sunroof (that was fixed right away), and trying to figure out the Blue tooth feature for the cell phone, we have loved this SUV. The LR3 does have limited space in the back seat for child safety seats. In order to make ours fit we have to put the passenger seat all the way up and forward.
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