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Car Buying for Women

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  • andeetandeet Posts: 142
    Also woman in my experience are not afraid to pay profit. Doesn't mean they want to be taken advantage of but if treated right they will pay profit.

    How funny you said that. Cause my personal sales consultant (I guess you can call her personal; since we have done two deals together. Probably more to come) treated me like she would treat a daughter. I gave her respect cause I knew I was getting respect back. So it kind of gave us trust on both ends. I offered to take 530 month car payment with different company but she explained to me I could go with brand new Tahoe for about that much and it would of been crazy to just buy a Scion tC with those loan terms. So she got me better terms with Toyota Financial and I accepted with smile.

    She also explained I could finance any accessories with the loan. So I picked over 2,000's worth. Then I made comment about me carrying spare car key during work hours so on cold days I could start the car & run it while it's locked. She quickly said "You should get remote starter! I can get you one installed." I kind of hesitated since I heard remote starters could screw up starters and alternators. She kept pressuring and I finally said "Okay." Turns out, it was very helpful specially on those 10 degrees days when I leave for work. No problems yet. Then again, I also don't use it everyday; only on those very cold nights. I found out long idle really does kill gas.

    Who knew a car saleswoman sucker sales pitch would be helpful? lol
  • oldfarmer50oldfarmer50 Posts: 6,020
    "... explained I could finance any accessories with the loan..."

    What kind of interest rate did you get from your saleswoman? Was it lower than the other company and was it for the same or longer term?

    Sounds like you had an enjoyable car buying experience.

    2009 PT Cruiser, 2008 Eclipse, 1995 Mark VIII, 1988 GMC Van

  • andeetandeet Posts: 142
    If I can remember correctly, American Credit Union wanted 17% or 16% for 72 while Toyota Financial wanted 8.5% for 72. I originally wanted to buy my tC as second car and she agreed at first. We did credit application and every requirements for each loan stated "Must trade in current TFS loan." She explained to me "I know you can probably do this. But you will be paying double everything. Here at Carmax, we don't want to see our customers get into serious problems down the road. If you went to another dealership, you would of left with the keys long time ago. I rather see you trade in the xA that's if you want the tC that bad?" I told her back, "Let me think about it and see if there's any other options." Following Monday, she called me on my cell phone (I don't know how she got my number? But she got it.) I think the call last least five minutes and out of those minutes I think only minute and half was about the car. We were talking more about each other's days and jobs. lol

    The woman I bought it from; she's been employed at Carmax for almost 10 years. She was one of the few who was able to keep her job when Carmax bought out the auto mall. The woman sure knows what she is talking about and that's why I trust her all the way. She was flattered when I bought in all of the paperwork, did my homework, knew finance offers, my Dad sat far, far away from us so I can do everything on my own when I bought my first car. This was my first ever loan car; I knew 315 month car loan was too much for minimal wage job so I deeply thought and asked if 72 month loan could be option right on the spot.

    She has told me that many customers come back and buy cars from her again and again. In fact she has one customer who comes in every five months and trades in the car she sold him the last time for another one. He will only deal with her.
  • greanpea68greanpea68 Posts: 1,996
    Andeet,

    It is nice to hear a story like that, a good one at a car dealer froma consumer ;)

    On the reomte starter... Don't worry too much every once in awhile they need to be adjusted and it ussualy takes a day. The company we use will do it for free for life of the car as long as it is the original owner.

    GP
  • andeetandeet Posts: 142
    I guess you could say I had rare buying experience compared to other car buyers. Don't worry I told Carmax during the survey "She did excellent job. I'll probably buy from her again." But she actually tried convincing me about saying "Oh yeah, Christine sure knows her sh**" Just to see what her manager would say during review time. Unfortunately , they called me about 9:00 am and I was dead sleep. Kind of forgot to say it but I think "excellent" could easily equal to "Knows her sh**"

    I know this might sound corny but I actually admire her alot. It's something I learned from being on here and reading through all posts. Seeing most female salespeople usually doesn't stick around that often unless they are successful and they go through alot of crap from colleagues & male customers.

    But then on the other hand; I've been admiring lot of female professionals like my employer's owner. She's 60 something and started her company in the basement of her house while she came from a family with money. Company started booming while making even more millions and owning the same old Ford Town Car for 15 years. I never met this woman yet...I heard she is witch but I heard if you work in a warehouse and woman. You're already on her good side.

    I think it could be caused by not having a mother to look up to through my teens and the women around me like certain family members aren't really good examples except for two (my older sisters.)
  • oldfarmer50oldfarmer50 Posts: 6,020
    "...most female salespeople usually doesn't stick around that often unless they are sucessful and they go through alot of crap from colleagues & male customers..."

    That's the same as for male salespeople. ;)

    2009 PT Cruiser, 2008 Eclipse, 1995 Mark VIII, 1988 GMC Van

  • I went into San Rafeal Chevrolet in San Rafeal, Ca to purchase three cars. One brand new Hyundai Santa Fe, one used 03 Chevy Tahoe and a used 05 Dodge Ram.

    First Issue: We first purchased a 03 Chevrolet Tahoe for the price of 20K. Everything was fine until I went home and happened to stumble on the dealerships webpage. Out of curiosity I had looked up my SUV I had just purchased. To my surprise I found my vehicle priced for 19495. Immediately, I phoned the dealership and spoke with the manager about the situation. They took care of it and said that they would fix the price and send a check to the financial institute my vehicle was financed through. TWO MONTHS later the bank has not seen the check. I have called several times to the dealership and have had no responses. Even a couple of visits with assurance someone would call me back but everytime leaving empty handed because so and so isn't in today.


    Second Issue:
    We also purchased a used 05 Dodge Ram. As a condition of the sale they were suppose to install a bed liner. My first gripe about this deal is that I had purchased this vehicle in early November, but the deal with the bank did not close until late December. In the meantime of them closing the deal they took it upon themselves to sell my trade in before the deal was even funded. Not only did it take until late December for the deal to even get funded but I was not able to get my bed liner for the entire month. Now that they have received their money from the bank, I have yet to get any money for my bed liner to be installed. I have also made several attempts to contact them regarding this issue and have received no responses. I am now out 1000 dollars because of this situation.


    Does anyone have any advice on what I should do now? Do I have a leg to stand on in court? Should I take them to court??
  • tidestertidester Posts: 10,110
    I can think of a couple of things you might try. Talk to them face to face and ask them to resolve the issues and, while you're at it, very politely mention that you are considering taking it to the Better Business Bureau. Don't do it in a threatening manner and stay calm and friendly; just mention it with no additional comment. At that point a respectable dealer will make a good faith effort to fix the problems.

    If that fails, follow through with the BBB. Beyond that, there is always small claims court. Just be sure that you can document everything! The court will almost certainly rule in your favor given what you've said here.

    Anyone else have ideas to help norcal?

    tidester, host
    SUVs and Smart Shopper
  • jipsterjipster Posts: 5,345
    Legally I don't think you have a leg to stand on in the first issue. You agreed to buy the Tahoe for 20k.

    In the second issue, if you don't have any documentation, or a contract, saying the dealership owes you a bed liner... then you are S.O.L on that one too.

    I don't think this sleazy dealership will give you anything unless you have proof of an agreement.
  • greanpea68greanpea68 Posts: 1,996
    Does anyone have any advice on what I should do now? Do I have a leg to stand on in court? Should I take them to court??

    Sorry to hear about your bad experience! :mad:

    Your first issue about the price of the Tahoe. State law in Mass. says you have to sell a vehicle for what it is advertised for. I would download the screen if possible still or maybe you still have it downloaded somewhere in your computer.

    For them to say they will send $505 to the bank is [non-permissible content removed]. That won't change your payments at all. It will just take it off the remaining balance at the end. And ... I don't know maybe they think you will forget about it at that time. You should have had them cut you a check for $505. for the differance of the advertised price. Like I said it is a law in Mass. and have seen dealers give the money back after trying to pull a fast one. Good luck getting your money back. You may want to contact your District Attorney's office and ask them about your laws in California. You will just need your paper work and there add.

    Secondly on the bed liner :mad:

    This is the part that sucks. If you didn't get it on the Purchase and Sales contract or a " We Owe " form than your S.O.L. . Unless you can go in there and speak to the General Manager of the store. Keep calling, emailing, and stopping by the store until you get what is owed to you \. You do have some leverage that you just bought 3 vehicles and did intend on servicing these vehicles at there store but if this doesn't get resolved than you will sue( as long as you have paper work to back up what yopu are saying) or just take your business elsewhere and you will contact the BBB and tell everyone that not to do business there. Tell them you will take a $25 add in the paper to tell everyone in that area what sleazy dealer they are. You might get some attention than.

    Please come back and let us know how you made out!

    Good Luck :)

    GP
  • joel0622joel0622 Posts: 3,302
    I agree with the previous poster who said you may be SOL.. If you have nothing in writing then all you have is a contract that says in the fine print that the contract is final unless noted other wise.

    As far as the law that says you have to sell the car what it is advertised for. I don't think it would hold much water, if it did you could sue people every day that beat you down below the advertised price. Even if the law was tight who has a copy of the truck being advertised for the $19495.

    BTW I would have ran when they said they were charging $495 for a bed liner. We sell them all day for $235, cost is $170, and those are Ford Liners not cheap aftermarket crap.
  • greanpea68greanpea68 Posts: 1,996
    As far as the law that says you have to sell the car what it is advertised for. I don't think it would hold much water, if it did you could sue people every day that beat you down below the advertised price. Even if the law was tight who has a copy of the truck being advertised for the $19495.

    If you have a stock number or vin that was shown you have all the power in the world. It is at least the reason in Mass. that you have stock numbers attatched to any addvertised price.

    GP
  • joel0622joel0622 Posts: 3,302
    Understood, but I was just wondering if the poster printed the advertised price they found. If the car is sold I am sure it is not on the web site anymore, especially if it has been brought into question.

    If he didn't print it who does the burden of proof fall on, the customer to prove it was actually advertised at that price, or the dealer to prove it wasn't?

    Was there a trade in involved that the dealer over allowed on the trade and showed retail to retail figures on?

    I agree 100%, if the poster has money due then he should get it. If he is owed a bed liner then he needs to go park the truck in the service and tell them he will move once the bed liner is installed. That is if he does in fact have paper work stating he is owed a bed liner. Better yet demand a check for the $495 bed liner then go to a truck accessories store and buy one for $235. Hell you can put a Rhino Liner in for $495. But as you and I both know there is always two stories and we always just get one of them.

    Advice to all consumers. If the deal is not completed never leave the dealer with out a "We Owe".
  • Thank you all for the responses!

    I actually do have a buyers order for the bedliner for the Dodge. I have made several attempts to call them and ask them for my check. I have even shown up and gotten nowhere because so and so isn't in. I have contacted the BBB and have filed a claim but I haven't gotten any responses from that yet.

    I did print out the page from their website listing the vehicle being priced at $19495 and it even has the VIN number on it.

    So can I go to small claims court and win?
  • Also, it isn't just as easy as going down to their service area. I have to go to a place that can install the liner. The dealership doesn't have anyone who can install the liner there.
  • Thank you all for the responses!

    I actually do have a buyers order for the bedliner for the Dodge. I have made several attempts to call them and ask them for my check. I have even shown up and gotten nowhere because so and so isn't in. I have contacted the BBB and have filed a claim but I haven't gotten any responses from that yet.

    I did print out the page from their website listing the vehicle being priced at $19495 and it even has the VIN number on it.

    So can I go to small claims court and win?
  • nj2pa2ncnj2pa2nc Posts: 813
    is there any fine print at the bottom of the ad-adding on additional fees to that price. there are ads that advertise a certain price such as the $19,495 but with additional fees the actual price is higher.
  • greanpea68greanpea68 Posts: 1,996
    Also, it isn't just as easy as going down to their service area. I have to go to a place that can install the liner. The dealership doesn't have anyone who can install the liner there.

    The dealer must have a company that does it for them that they work with. All you will need is a PO# from the delaer and make sure the sales person or a manager calls them in front of you so you know everything is all set. Drop the Dodge off for a day and bang your bedliner is installed.

    You could bring them to small claims court I guess.

    The thing I can't get is why all the trouble :sick:

    GP
  • Yeah, it does seem like alot of trouble. It's not necessarily about the money anymore it's the principle. If they can take advantage of me, then how many people have they and can they do this to?
  • I do understand that after taxes and all the other stuff that the price does go up. It's the fact that the base price was priced online for less than what they sold it to me for.
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