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Scion tC Prices Paid and Buying Experience

24

Comments

  • dahldahl Posts: 4
    I'm having the same experience; it's been 2 weeks of me trying to find a dealer I can stomach doing business with.

    They lie about the inventory in stock, and I've been lied to about the colors' availability (at the Burlingame, California Scion dealer I was told black cherry is discontinued for 2006. I explained that I'd seen the website, and he flat-out told me I was wrong and needed to come down and just buy the other color he had on-site). Either that, or they're utterly indifferent and downright rude.

    I suspect there's such low-profit here that only the lowest level of care is paid to you. Which is incredible; I'm making a $20k purchase!

    Toyota/Scion should cut their marketing-spending and give more dealer-incentives. I've had such frustration myself trying to buy a TC these past few weeks that I'm about to pick out another car from a dealer who can at least fake wanting to do business with me.
  • aeroluvraeroluvr Posts: 42
    www.scion.com/showroom/tc/pricing/

    Yep...it's certainly NOT as they would have you believe huh? Here is the page from the main site with the "disclaimers" that say basically dealers can set whatever prices they want to BUT the customer still can't haggle...
  • toyotakentoyotaken Posts: 897
    First, let me say that I am not a Scion representative at our dealership. From my understanding, the individual dealer does not HAVE to have the same pricing that Scion does on their website, however, the Dealer must have THEIR prices posted both in the showroom and on their individual website for vehicles, parts, accessories, rates, etc. So what may save you all some time is to check out the individual dealer's web site to get their pricing.

    Hope this helps.

    Ken
  • dahldahl Posts: 4
    But that's my point - what value is "pure price" to me as a consumer? What I'm hearing is that I'm utterly unable to negotiate options that should be negotiable, and that in some instances the dealer can and will charge more. This isn't the Saturn model, and I suspect that part of the poor performance I'm experiencing from Scion salesmen has to do with working next to their Toyota peers - peers who likely have a higher profit-margin/sales "take" than their Scion peers. On the Saturn lot, everyone gets the same amount, and dealers on those Saturn lots give a very different experience than the reluctant Scion dealers on the Toyota lots.
  • This has been the most difficult $22,000 I have ever spent. It is extremely frustrating that these dealers think they can get away with murder, and bold face lie to us. I also bought a Toyota Scion Tc and have encountered nothing but lies and deceit since day one. I am a 24 year old girl, luckily I had my father who can see right through the BS these car dealers like to dish out. I can only imagine what they would've tried to tell me, had I gone in by myself! I do agree that the incentives must be made better for the salesmen, though sad as it is thats the only way we as consumers will get better customer service. My dealer even told me he only makes a certain amount on scions and was hardly worth his effort. No wonder its been problem after problem, and lie after lie. Its the first Toyota I have ever bought, and this dealer has left such a bad taste in my mouth I will reconsider ever buying another one. The excitement of a new car was completely taken from me by this car dealer. If anyone lives in Scottsdale, Arizona and is looking for a Toyota dealer, DON'T go to Right Toyota!!!! I hope Toyota as a whole takes a step back and re-evaluates the way they train their salesmen to sell, or not sell, Scions. Its a great car overshadowed by the supposed " Haggle-Free" hassle of buying. :mad:
  • Just received my new tc yesterday!!! 2006 superwhite with side airbags. I have been visiting this forum since March and all your comments have been very helpful (stickguy, tonylexus, etc). My tc was supposed to get here in 20 - 25 days but one became available in 10 days. Once I was told they had a tc for me, making the final decision to buy was a bit scary, especially when reading the last few posts on this website. But I looked at the overall experiences all of you have had and the info I read from other tc forums. Overall what I heard was that owners love their tcs. Driving it for the first time yesterday, I can see why. As an older person, I don't look at the same features my 16 year old son does. The ride was smooth, quiet, very roomy inside despite its size from the outside, and a very secure feeling in the driver's seat. Much more secure than my Toyota Corolla feels to me. Will keep you informed on how it continues to do. 34 miles on it so far.

    As for my buying experience...FANTASTIC! Dick Poe Toyota/Scion in El Paso gave me wonderful service, quick and friendly. The salesperson and I kept in touch through e-mails since March. Visited another Scion dealer who wanted $500 down to order, but this one asked for no money down. No pressure either. Even the finance part was surprising. I spent no more than 30 minutes in finance and they gave me several options for financing and I decided which one to take. I was more than pleased with the results. And, no pressure again.

    Today begins Day 2 with my tc. Incidently, I looked at the Honda Civic, Honda Accord, CRV, Sonata, Toyota Corolla & Camry and some of the Nissan cars. For the money and all it comes with (ABS, sunroof, comfort, etc.) this is the one I liked best. By the way, I hadn't even heard of the tc and wasn't even interested in it, but my son kept telling me that he wanted one someday and so we test drove it one Saturday... (just for the fun of it). And now you know the rest of the story.
  • yguy74yguy74 Posts: 1
    Hello, I haven't seen a midwest post yet so here I go. I went shopping for the tc in mid june. The first dealership I went to Grossinger Scion in Lincolnwood, Il didn;t even have a tc to look at and just expected to be to buy one without even test driving it. So I then went to Evanston Scion and they did have one to drive, but it was automatic (I wanted a stick to try out) but at least I knew what it was like to drive one. So I ordered one in 5 speed blue with the air bags. They said it would take a few months to develiver and now it is almost august and the order isn't even filled yet. I that normal at this point?
  • jerchajercha Posts: 4
    This car is just too popular. Hard to even find a tC to testdrive but Koons Tysons had a flint mica available from a buyer that changed his mind. I think the frenzy is causing some Scion dealers to resort to old dealer tricks.

    Well its still better than buyin a similar popular car the Ford Mustang. That coupe is selling for at least $4k over MSRP in my area. Same availability No Mustang coupes in the lot in Sterling. The salesman was jus salivating over me. At Acura, they tried to upsell me a TL then made me wait while another manager showed up with the Shark smile from Finding Nemo that scared me all the way to Scion and Carmax.

    That post who bought a Civic instead is bound to find a nice dealer because the Civic is old news. I bet that dealer even had a lot of Civics in stock.

    My car won't be ready for 2 weeks at which time I will find out if fangs come out of the dealer. Thanks to all your advice because I will walk out if he tries any shenanigans.

    Up till now they have been so nice. The rep even let me do figure-8s and hard breaking on my test. My search is over...that car is fast yet solid for under 20k. They did ask for a refundable $500 deposit. To my understanding the accessory price is the internet price.

    i will post again when my tC arrives :blush: :blush:
  • srn3srn3 Posts: 20
    Went to a dealer in Clifton Park, NY today to check out the TC, and it was not a pleasant experience at all :mad:

    Had to stand at the Entrance for 10 minutes before someone even bothered to ask me whether I need any help, and eventually I had to go and get help on my own. When someone did get the time to speak to me, he was pretty rude and cold. I wonder how they can expect someone to spend $ 20K when they treat someone the way they did.

    To top things off, there was not a single car he had to show me. I am surprised how someone can expect me to spend $ 20K without even having a look or test drive the car.

    I had heard that Customer Service and Toyota Dealers don't go hand in hand, and I guess I got to experience it for myself today.

    M dropping my plans of buying any Toyota Product because I guess I deserve to be treated better when I am going to spend $ 20 K.

    On the way back, stopped at a Volvo Dealer to check out the S 40. Inspite of the dealership being on the verge of closing (the salesman was literally locking the doors), he showed me around the car. Guess Toyota's loss is Volvo's Gain :)
  • srn3srn3 Posts: 20
    Well I happened to go to another Toyota Dealer in the Capital Region today. Was a completely different experience and couldn't have asked for more. As a matter of fact ended up buying an 06 Azure Pearl. The car drives like a dream and the dealership was outstanding. And oh yea.. I did get a 400 rebate coz I graduated from Grad School. :D
  • iluvmysephia1iluvmysephia1 Posts: 5,713
    enjoy your 2006 Scion tC in Azure Pearl...automatic or manual transmission?

    They are super nice looking cars and it should hold up fine mechanically and hold it's value as well. Read up on the few complaints on the car if you haven't yet. They seem petty yet really bug some tC owners, you be the judge of your own tC ownership experience, obviously, and do chime back in on how your tC and Scion are treating you, OK?

    Enjoy it! :D

    2011 Kia Soul Sport 5-speed

  • srn3srn3 Posts: 20
    Thanks.. and its a manual. Been driving an auto for the past two years and it can get pretty boring.

    Just can't wait till 6pm tomorrow to pick it up. Guess I was lucky to get one delivered in just 2 days. :)

    Will keep you posted on how the car treats me.
  • cullenscullens Posts: 9
    I bought a 2005 tc (flint mica/auto trans) from McGeorge Scion in Richmond, VA in January. Pricing was exactly what the website promised, the salesman was super-informed, and delivery came in a couple weeks ahead of when promised because another car came free. I couldn't have been happier and the next six months only confirmed me in my initial impression that it was a great, fun, comfortable car.

    Unfortunately, I got in a wreck last week. Thank you Toyota for the great safety features that left everyone shaken but unhurt. The car, though, was totaled. (This was in part because even though the repair costs were not huge, the 75% of fmv threshold before State Farm would total the car, was pretty easy to reach.)

    I was so happy with my first Scion that I right away ordered a new one. The salesman at McGeorge was, again, great. I ordered it with the same specs as the first one, but got a 2006 and side airbags (once bitten...). The Richmond dealership was able to get this one from a Virginia Beach dealership, the car came a day later, and just yesterday I picked it up, only nine days after the accident that totaled the 2005. I made an appointment Friday afternoon to pick the car up yesterday at 10:30. The salesman was ready for me when I got there, had all the paperwork filled out and ready to go, and the car was washed and gassed up. After test-driving and signing, I drove out of the dealership at 11:20.

    After driving a Taurus-ified Volvo rental for a week, I couldn't have been happier to get back behind the wheel of my tc. Plus, the 2006 radio is 100% better than the old one and I noticed the annoying radio cover now opens and shuts smoothly. I also really like the steering wheel mounted radio controls. I won't belabor this point, but the Volvo I rented sells for, literally, almost double what I paid for the tc. While the Volvo's seats were very comfortable, I honestly cannot tell why anyone would spend $15,000 to $18,000 for leather seats.

    Anyway, to each his own. My experience, though, with Scion, my tc, and McGeorge Toyota-Scion in Richmond has been outstanding. I'd recommed all of the above to anyone.
  • gator93gator93 Posts: 5
    I’ve been following this board pretty closely while planning my buy. It finally came through today so I thought I’d relay my experience in return. Ordered a 2006, naval blue, manual transmission with ipod stereo with upgraded door speakers, and tinted windows. Expected delivery to take about six weeks, but it only took two and a half. Would have been thrilled, but the salesman didn’t understand the difference between delivery at the port and delivery at the dealer, so he had me on pins and needles by declaring the delivery date a week earlier than the actual date (today). No haggle pricing was great and the dealer followed the online pricing, but when it came to financing, they really tried to make up for it with all sorts of built in fees. I avoided these by getting my own financing. I highly recommend having alternate financing available. Also, the purchase would have set a new record for brevity but for the “financial” guys hard sell of Toyota’s extended warranties which more than doubled the purchase time. Overall, the experience was better than those in the past, and if the Toyota dealers ever get the idea behind “no haggle,” it will only get better. I’ll relay my experience with the car itself once I’ve had more time with it. I can already say, the 2006 blue seems a bit darker than the 2005's I’ve seen around town.
  • venkvenk Posts: 1
    I am looking for a 06 tC. I went to a bay area dealership and he quoted me all the prices exactly like on the web site. I have a few questions.

    1. He is charging $1200 for leather package. Is this a good priice?
    2. Financing Question. I have a pre approved Capital One check. He says I have to sign up a backup loan agreement is this normal?
    3. Because the car I want is not in stock, he has to order one and he says I have to put up a deposit of $500 for this. Is this normal?
    4. He says he can order the exact car I want and get it in 2-4 wks. Is he correct?

    Thanks
  • srn3srn3 Posts: 20
    The leather package is somethign which is not offerred by Scion directly, so I guess he is free to charge what he wants. The deposit is reasonable. I paid 500 for mine too, but I was lucky to find the exact same color I wanted off the dealer lot, so maybe he took the deposit to reserve the car for me.
  • You get what you pay for i.e., part of what you get when you pay for a luxury car.

    Well worth it, in my opinion.

    I sat for 4 hours being ripped off by a Subaru stealer having the brakes replaced. They won't give you a loaner. Wait on a gubment cheese line to get service. BMW dealer waits on me like hand and foot.
  • Just wanted to reply since i live in the Orange County area. My girlfriend and I search high and low for a scion Tc. Called about 15 dealers from southern california all the way out to thousand oaks. Finally ended up placing an order for one arriving in about 1 week. Scion of Rancho Santa Margarita was the location where we placed the order since they are giving free sirrus radios w/ 9 month free sub. in all there scions. We figured since your going to pay the same amount everywhere might as well get someone free. The staff at Santa Margarita was terrific. Gave test drives answered all questions and even informed us of the college grad incentive. Just wanted to suggest this dealership since is was a great experience. :)
  • tbooth2tbooth2 Posts: 33
    I too live in the So. Cal area (Riverside). I called four different dealerships and like the others, no TCs in stock although expecting some "soon." They all wanted a $500 deposit and said 2-3 weeks for any color but flint mica which would be 3-6 weeks. I visited a 5th dealer, Moreno Valley Toyota and they had two TCs on the ground that had just arrived, one auto, one stick. I test drove and knew this was the car I wanted. FYI, the two TCs that were there that day sold within two hours. This dealership alleges an allocation of 2 TCs per week. They happened to be expecting a flint mica in within two weeks and said that they could option it out the way at the port -- no $500 deposit required. The car arrived as scheduled. "First come, first serve" is the motto of this dealership - this prevents "bidding wars" between customers. Fortunately, my salesperson was a tenacious and saved the car for me. When I left the dealership, there were 4 other sets of people all wanting the blue TC that arrived that morning and the sales manager didn't want to sell it because he needed to have something for people to look at and test drive. There are just not enough TCs being built to satisfy demand right now. So I got a flint mica TC in 2 weeks vs. the 3-6 from everyone else. I stayed in frequent contact with the sales dept. to keep my name fresh in their minds so that when the car arrived, they called me first. I still recommend MV Toyota and now I know why they don't ask for a $500 deposit - they don't need to. Paid same as pricing on Scion website. No dealer markups on options. Just stay in frequent contact with your salesperson and get there as soon as the car does though.
  • I ordered my Silver 06 with side and knee airbags 4 weeks ago from Beaverton Scion in Oregon. I was told that it would not take more than 2weeks to get one. Its 4th week and I am still waiting. I dont know if its the dealer or the factory. Should have tried other delaerships before placing the order... :(
  • So Scion tc (automatic, no addons) on their website (scion.com) is quoted for 17,515.
    The dealer I am currently speaking to wants to charge me $19.3 for the car (6.25 tax). Arent I getting ripped off since with tax, the car should come out to $18565.9? Please help! I am planning on ordering this car ASAP (within 24 hours of now) :cry:

    Thanks!
    Aisha
  • tbooth2tbooth2 Posts: 33
    Depends on whether that price is "out the door", (taxes, vehicle registration fees and doc fees included in that price). You can figure about 9% of the $17515 price will give you a fair estimate of the "out the door" price. If the dealership is telling you that taxes, registration fees and doc fees are NOT included in that $19300 price, take your business and money elsewhere.....
  • Ok, so I found out that almost all the dealerships were charging me $300- $700 "documentation" fee. I am currently in the process of moving, so I found a dealership 40 miles from me that charges ZERO documentation fee. Car is 17k, plus 585 s&h, and thats it! Great deal!! Best thing is I dont even have to go in- I can send my check of $200 (as opposed to $500) in the mail, and just show up to pick up my car. The bad thing is it wont be there for about 3 weeks :-| :cry:
  • jerchajercha Posts: 4
    I just picked up my 2006 tC Auto from Tysons Toyota (VA). It took 3 weeks for my order to arrive. Worth the wait with one mile on Odometer. With no other tC for sale on the lot, a few customers surrounded my car. My rep had to shoo them away :P If it was up to me I would keep the supply low ;)

    I paid the scion.com price 17,515 + 289 (posted processing/doc fee) + tax (3% in VA) + dmv tags
    I also got mudguards, applique, mats, cargo liner/net, side sill, floor light. They charged a few bucks more than scion.com to install the accessories. Prices were posted in the Scion booth and dealer website.

    The 289 processing fee seemed reasonable given the great service I got. My sales rep was the best No-haggle atmosphere was a priority for me and I enjoyed it. Keep in mind if you order accessories they may run out or outsource installation. I had to go back to the dealer twice for installation
  • I tried to get a scion tc, black or mica, with AT and side airbags. The dealer tried to sell me a cherry one. They had a 2005 used tc (that was bought at auction) for more than a new 2006 tc! I was mislead and was filling out the finance paperwork on the used one for 2 hours when they decided that they could not come down to the price my salesman had submitted for me. It was such a bad experience. My 18 year old daughter was there and she got a lesson in used car salesmen! Then the guy above the salesman was frantically calling his "friends" at other scion dealerships trying to get the car we wanted. Never did he mention that we could order the car from Toyota direct. I wasted a Saturday at the local Toyota dealership. I have noticed that there are more Toyotas in town with plate rims from Toyota dealers in other cities and not mine! Avoid Lithia Toyota.
  • In July I purchased a tc,thought it was demo.Salesman told me I was lucky because they have only had two to sell this year. Turns out it was a used vehicle. After several days the car began to smell of cigarette smoke. I started to question the dealership and discovered it had been previously titled,

    The salesman was smooth and never corrected me when I used the word demo.
    The finance manager told me I had upgraded rims on the vehicle, of course I do not. Tried to work things out with the dealer who was arrogant and told me if it wasn't on paper there technically was no proof.

    He doesn't care what was told to me - of course the parties involved deny everthing.

    The Scion Experience is a joke. I called in and never heard from anyone even though I had been assigned a case number. Turns out the customer service liason between Scion and the dealership work for the dealership.

    Toyota doesn't care about me as a consumer. To all you happy Scion owners beware. If you have a concern you just may have a problem on your hands. I still don't have my issues resolved after 5 weeks.

    My advice is to wear a wire when you shop at SUBURBAN TOYOTA -SCION -OF TROY MICHIGAN

    They have no regards for the Consumer Protection Act- you can not give false or misleading information that results in the sell of a product or service.... I offered to take a lie detector test. Would his employees? They will tell you anything to sell
    a car.

    Because of my buying experience I hate my Scion and will never purchase a Toyota again.Shame on you ! I expect better service from a five star dealership. Maybe the qualification is not customer satisfaction but how many vehicles you can move.

    Words of wisdom, wear a wire to protect yourself. You will need it to get them to honor the deal that was presented. Too late for me .
  • Hi,

    Is it true there is no buzzer working with the security on Scion tC?

    I have security installed, but I don't hear any sound when I lock or unlock my tC.

    Thanks.
  • kyfdxkyfdx Posts: 31,248
    This is a pricing discussion... You may have better luck getting an answer, if you post here:

    Scion tC Owners: Problems & Solutions

    regards,
    kyfdx

    MODERATOR
    Prices Paid, Lease Questions, SUVs

  • was it automatic or manual, cuz my dealer was telling me toyota hasnt produced any azure pearl automatic so far and the wait time is about 6 - 12 weeks
  • I've checked with every dealer around where I live, and none have on the lot (or have been allocated) the color I want (azure pearl with auto and side airbags). Just wondering if there is a possibility that some dealer might get this car faster than others. Otherwise I'll just place an order at the dealer that's closest to me. Also does anyone have an idea how long the wait time is going to be.
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