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Jeep Commander Maintenance and Repair

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  • tidestertidester Posts: 10,110
    That's great and thank for the update!

    I have pictures if anyone cares to see them ...

    You can post them right here - click on the link at the bottom of the page if you need help posting pictures.

    tidester, host
    SUVs and Smart Shopper
  • Just wanted to post an update. Took my '08 4x4 Limited Hemi into the dealer on 10/8/08 for a Chrysler Corp scheduled "final attempt to repair" service appointment after my attorney sent "Request for repurchase under Georgia Lemon Law" letter. In the week before the appointment 3 of the issues I've had since the first day I picked up the vehicle on 2/28/08 were present. The stereo sound would intermittently go out upon start-up, the sunroof would reverse itself when auto closing if any button in the vehicle were touched, and the vehicle would stall randomly. When I brought the car in I had to move it forward once and it started then immediately stalled right in front of the Service Manager and Chrysler Rep who had come to tell me "what a fine vehicle" I had purchased.

    So here it is Monday, 10/13/08. I'm still in the crappy Sebring rental as on Friday I was told they could not find a remedy for my stalling problem. I'm guessing that Chrysler Rep. will not be present when/if I can go pick up my "fine vehicle" that I've only been able to manage to put 5k miles on in 8 months because it's in the shop for weeks at a time.

    :lemon:
  • Kirstie_HKirstie_H Posts: 10,873
    An advertising agency would like to speak with satisfied Jeep Commander drivers. If you own or regularly drive one of these vehicles, please respond to jwahl@edmunds.com with your daytime contact information no later than Friday, October 31st.

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    Share your vehicle reviews

  • I guess that wouldn't be me.
  • It surely wouldn't be me either - LOL!!!!!!!!!!!!!!
  • Cruz63Cruz63 Posts: 2
    I am having similar problems. When climbing hills, the vehicle starts to jerk around 40 mph. Also when going downhill, utilizing the manual downshifting does not seem to hold the vehicle back.

    Did replacing the transmission fix your problems? Thanks!
  • Is anyone having a problem with the commander hesitating at low RPMs which alomst feels like it's stuck between gears and the engine doesn't know whether to down shift. You can hear what appears to be engine noise when this happens and also feel vibration. The noise sounds liuke the engine is sucking air or not getting the right air / gas mix. I do not have a check engine light on or any other sgnal telling me something is not right. Any help would greatly be appreciated!
  • You have left out lots of information...year, which engine (and which trans); 4x4 or 4x2, how many miles, cold weather, snow, etc.

    However, assuming it's a 3.7 L like mine (which is a 2006), you might be describing the "feature" which limits the slippping of one or more tires, by 1) automatically applying the brake to the slipping wheel(s) and 2) lowering engine RPM. The noise you are hearing may be the brakes being applied. The engine slowing would make no noise, but it would mean that your foot is not controlling the throttle...it is being computer controlled. This is supposed to avoid making you spin out of control on wet roads, snow or ice. OR...

    You could be describing a cold engine/trans symptom that I have encountered only once, when it was -6 in Chicago last month and the engine/trans had not warmed up for more than a few minutes. This I indeed attributed to the possibility of foul gasoline and I put a bottle of Fuel Injection Cleaner in the tank. I have not encountered the problem since and it has been darn cold.

    So far I really like my Jeep. It is very sure footed in the snow. Much more so than my old Suburban.

    AR
  • Sorry for the missing info! 3.7 4x4 2006. Thanks for the suggestions, but this is not traction control or antilocking brake symptoms. This has been happening for a while now....prior to any snow or foul weather. I am able to reproduce the problem every time I drive at 1.75 rpms and ask the car to down shift from 5 gear to 4th or 4th to 3rd. The transmission seems to get stuck for a few seconds which causes slight bucking and vibration. I did try some fuel additives to rule out clogged fuel injectors or bad gas. I've given up and will take it back to the dealer tomorrow. I will let you know what they find.
    C
  • i know you posted this message a long time ago, i am just curious if you remember what they replaced to get the airbag light to stop coming on intermittenly. I am having problems with mine and the dealership cant figure out what is wrong. Thanks!
  • My daughter bought a 2006 Commander and is stationed in Montana. She tells me that the front fan operation for the heat is not working but the rear is operating fine. Can you please tell me what direction to send her in finding what I hope is either a fuse or relay problem.
    Thanks
  • I have the same problem on a 4.7L 2006 Commander. The sudden downshift seems to occur at the shift points, instead of shifting into the higher gear it shifts into the lower gear. At first the problem happened after driving about 60 miles at 75-85 mph, usually during wet weather or wet pavement with road-spray. One of the engine codes indicated an electrical short and another a speed detection problem (or something like that in the wheel sensor). The dealer replaced the transmission computer and transmission fluid all-around. The problem re-occured during the next wet weather period. Now it seems to occur randomly, even on short trips where speed never exceeds 50 mph.

    The sudden downshifts cause passengers to nearly hit the windshield, luckily no ones ever been tailgating me and I haven't been taking a turn on wet pavement or in icy conditions - the down shift would definitely cause a loss of control, loss of traction, and an accident.

    Shortly after the first few downshifts, I started using the slap-shift to manually control the gear settings which stopped the sudden downshifts while in manual mode. Since then I've learned that leaving the slap-shift in 4th works fine and the trans goes through all the gears, although at slightly different shift points.

    I can normally sense the problem about to happen when in Drive - the jeep seems to miss a shift point and the rpms increase as it struggles to make the up-shift. At this point I slap shift into 4th and leave it there - otherwise there would be a sudden downshift.

    The dealer is useless, say they can't find a problem, and say their diagnosis is confirmed by their sending a car-hop out to drive the jeep for 15 miles with nothing happening.

    Anyone know the fix - please post.

    Regards,
    Jim
  • ctomctom Posts: 11
    I have a new '08 Commander and was hoping for some guidance on some way to lock the spare tire. There has been a rash of thefts of spares (I live in Chicago) - they cut the cable that holds the tire up. Any help is appreciated...
  • Additional info:

    First time this happened the check engine light came on with the codes:

    P0700 (Chrysler Transmission Control System fault - transaxle control module fault) OBDII - turn on check engine light

    P0734 OBDII - the PCM has detected an incorrect gear ratio in 4th gear

    P0735 OBDII - the PCM has detected an incorrect gear ration in 5th gear

    Dealer replaced the transmission solenoid (can't find receipt to see exactly what they said)

    Check engine light hasn't come on since, but the Tire Pressure indicator blinks occaisionally indicating a fault in the tire pressure sensor system (not solid indicating an incorrect tire pressure).

    Problem still occurs.
  • pjl6pjl6 Posts: 1
    I am having a simialr problem already discussed and I am ready to trade the vehicle in. I have a 2006 3.7L 4X4 that has a harmonic vibration at 40 mph to the point you would think you are on a rumble strip on the side of the road. It doesn't only occur there, but at 70 mph on the highway as well. It seems like it wants to downshift, but can't. I've had it in the dealer several times and the last time I was there they told me to blame it on the Government ! Their reasoning was the gas mileage restrictions the government has placed on the industry and once it gets into the overdrive gear it doesn't come out until it absolutely needs to. They updated the PCM with the latest shift points, but still no help. I've had the valve body replaced as well as the torque converter. Still has the same issue. Someone help before I loose my shirt and give up on this one.
  • jasonphjasonph Posts: 1
    Hi Jim,
    I had the same problem with my 06 4.7 4x4. The transmission started that crazy downshifting and was at the dealership 17 times for various repairs on that problem. Almost every part regarding the transmission was replaced but never the transmission it's self. The down shifting got so bad that the rear axle had to be rebuilt from being jerked around so hard and one down shift locked up a rear tire for a second and burned a complete flat spot in it. Just shortly after having to replace the rear tires (17,000 miles on my own dime), the jeep downshifted while on cruise control at 70 mph and ruined another tire. Unfortunately the Jeep's problems came to a sudden end one night while driving home. The transmission started to bind up, shift violently and then seemed to drop into neutral. I pulled off the road due to the complete loss of power and when I got out of the jeep I heard popping and crackling and then realized that the Jeep was catching on fire. Fire and rescue arrived within 6 minutes and the Jeep had already burned to the ground on the side of the road. After 1 year of investigations and insurance claims, the Jeep was concluded to have burned due to transmission fluid blowing onto the exhaust. In the end it was the insurance company and myself that ended up losing on that vehicle due to an incorrectly diagnosed and not repaired warranty problem.

    -JP
  • I can not believe this story. I have the same car same engine and now have been car less for about 2 months. My transmission blew right before it caught fire, My warranty is up and they will not help me at all. Im getting a lawyer I guess. I never recieved any recall information either. Great post! Thanks
  • Hi Jason,

    That's some bad news, but thanks for the info. Once had a Celica throw a rod through the engine block at 60 mph - didn't think I was going to be able to pull off the road before being engulfed in flames - luckily it was just smoke from the oil on the engine, no fire.

    The Jeep is currently in the shop having the transmission rebuilt (Jasper rebuilt installed).

    Took the Jeep to a local repair shop that I've heard good things about. Actually took it to them for an oil change and they gave me more diagnosis information on the trans than the dealer ever did. The dealer said nothing was wrong. The new mechanic hooked it up to his computer and could see where the downshifts were happening in the history log.

    The dealer solution when I first reported this was to replace:
    RS10 - Rear Pinion Oil Seal $175 (not related to trans)
    EN18 - Front Pinion Oil Seal $150 (not related to trans)
    TR03 - Transmission Cooler lines $275
    TR001 - Transmission Solenoid Pack $746
    MA23 - Front Differential Fluid - $128
    MA24 - Rear Differential Fluid - $128
    MA25 - Transfer Case Fluid - $105

    Total - about $1,700

    That dealer is now a Hundyi (sp) dealer - saw it on the way to the new mechnanic.

    The new diagnosis is that 3rd gear was slipping, causing the computer to drop into second gear.

    I'll let you know how the Jasper trans works at $3,000.

    - Jim
  • Hi All,

    Thought I'd get a head start on my next problem.

    I'm going to need to replace the rear rotors on my '06 4.7L 4WD Commander with about 85K miles. I've already replaced the rear pads at every 40K miles (drivers inboard pad was just about worn to the metal, but the outboard pad still had about 25K left on it). The front pads were replaced at about 75K with another 5-10K to go.

    My problem is the rear-rotor is completely frozen to the hub. It also has a parking brake drum in the middle of the rotor (who designed this????). Couldn't remove this in the Autozone parking lot, even after this gorgeous woman (Stephanie) with a Jeep happend by and showed me how to remove the oval seal on the inboard side of the drum and use a screwdriver/stardriver to release the parking shoes (haven't worked on brake drums in years). Anyway, the rotor was still frozen. I've tried the back of a large one-bladed axe and an acetylene torch, but couldn't free the rotor.

    I've been looking for large 3 or 4 claw pullers, but can't find any that looks suitable for under $250. Might try and make something with a few large C-Clamps and some steel bars as a last resort.

    Anyone have any suggestions on how to get this rotor/parking drum off?

    Thanks,
    Jim

    P.S. I love my Jeep but here are my past problems:

    Roof Rack installed with blades backwards from dealer - very loud noise at 60+ mph. Easy Fix, turn the roof rack blades around.

    Headlights blind drivers, cause them to high-beam me. Factory problem. Used a star driver to lower the low-beams to below the level of the car trunk in front of me. Easy Fix.

    Trans slips in third, drop-shifts into second when it should up-shift into 4th, violent deceleration, trans needs replacement. $3000 (Jasper Remanufactured), plus $1,700 Dealership mis-diagnosis and unnecessary repairs.

    Rear Rotor/Drum frozen on hub.
  • sameyesameye Posts: 1
    Greetings Mopar lovers,

    I'm on my third Commander. My 2006 did not have water problems, but my wife's '07 did. I turned the '06 in when the lease expired, and purchased a used '07 with 20+k miles. The problem now with both the '07s is that after a heavy rain, the water pools/collects in the door wells and splashes out when you open the door. No consistent pattern. With my wife's car, it is the driver side front door. With mine, it is the passenger side front door. Dealer keeps talking about drains getting plugged, but can't seek to fix it.

    Thoughts - similar problems?

    I would appreciate any insight. I love the cars, but if I wanted a footwash, I would probably seek a different method.

    Sameye
  • gigagirlgigagirl Posts: 21
    Sameye, hello - I went through that exact situation and live in the midwest hence water during fall/winter turned into ice and not just water and/or foot bathes as it were! No matter - all was finally rectified - please read my transmission regarding this about three plus months back.

    All the best,
    Debbie-
  • tidestertidester Posts: 10,110
    please read my transmission regarding this about three plus months back.

    Would this be the one? http://townhall-talk.edmunds.com/direct/view/.efdb98e/259

    tidester, host
    SUVs and Smart Shopper
  • gigagirlgigagirl Posts: 21
    Yes, that would be the one! It has all been taken care of due to the slits being placed in the door gaskets - about 6 or so on each door gasket (as the newer models now have).
    Best,
  • gigagirlgigagirl Posts: 21
    I have posted prior - the one that had the massive water in the door sills which turned into ice and doors wouldn't open etc. - finally after much back and forth got to the bottom of it!

    Like almost one year ago when we were returning from Door County and stopped in Sheboygan to get gas - we turned the car off and it would not even turn over - had to have it flatbedded to Libertyville! That was electrical and was then fixed.

    Now...for the past month have reencountered similar issues. At a home depot came out to the car and it wouldn't turn over - would not start - dashboard lights came on - radio - on but the car wouldn't turn over - a slight clicking sound was heard. Let it sit while steaming calling my husband to contact my dealership to pick the ..car up and about 25 minutes later while sitting there - low and behold the darn thing turned on. Immediately drove it to our driveway and was picked up to return to our office - not trusting it. The following day went out and the thing turned on like normal.

    This past weekend - while in Wheaton went to leave from a relatives home and the car would not - again - start up and/or even turn over - nothing - again dash board lights on - radio on - but nothing and this time no clicking noise to be heard. About 2.5 hours later - trying same again - the darn thing started back up - my husband and I immediately high-tailed it home and parked the car in the driveway. Sunday came (yesterday) and we tried the car and again it started right up like nothing ever happened!!!

    Bottom line - once bitten by a dog I guess...but the mobile is being brought in to the dealership and we do not want it back until which time as someone has determined what the heck is occurring!

    Anyone else go through this one - this commander is an '07 with only 19,500 miles on it, what a piece of work!!!
  • itabotitabot Posts: 105
    Let me know if you find out what the problem is. You see that (below is e-mail going to Chrysler-Jeep-Dodge in Michigan) i had similiar problem and they told me that it was the starter. Now, and i haven't addressed this with chrysler yet, i am driving this jeep with the fresh oil change and new starter and where on the dash the D - indicating Drive - is usually lit up it shows me that i'm in 1 and the RPM are climbing. i pull in shut off and start over and the car is fine. And i really thought that this car would be a long term investment; otherwise, for what i payed for it, i should have just gotten a small BMW and called it a day.

    Follow up to Phone Call This Afternoon:

    I've already spoken with: 1. a friend who the same dealer's sales people acknowledge was set to buy another car from the them in cash (a sebring convertible), and 2. financial analysts following the current state of the auto-industry and Chrysler in particular, i.e., in addition to reviewing the following within your customer service department, I'd also cc your investor relations department.

    The Situation:
    I purchased slightly used car (Jeep Commander) from the Jeep Dealer in Westport, CT in October 2008. It was working well enough - with exception of radio light flashing - until the day after I picked it up from an oil change service. The service was last Thursday, July 23. The problems started Friday, July 24.
    The day after I picked car up from the oil service the starter apparently failed. While stranded with a car that wouldn't start, The dealer told me to call Road Side Emergency Assistance and while The Service Department couldn't give me that number themselves, I had the Emergency Road Side Service Cards that the same dealership had given to me when I purchased the car. They gave me these cards when they gave me the keys.

    Only when I phoned The Emergency Road Side Service they told me that the cards were no good because they expired one month before I purchcased the car!!!

    So, another local resident who is waiting with me at the local Starbucks where about 7 people have gathered wondering what could be wrong with this Jeep that looks so new especially after I told them that it only had 30k miles on it, calls a tow truck and I pay for tow on my own ($90).

    Then back at The Dealership, they have me waiting for hours while they try to locate the paperwork for my car. What they discover is that the salesman who left a month or so after I purchased the car never entered my paperwork; the result: i am not in the system. They explained to me that I needed to understand that as far as they knew on the day that I purchased the car, they thought were being shut down the following month, so things were sort of crazy, some paperwork didn't get entered, etc.

    So, while they believe I didn't steal the car off of The Lot, they aren't sure that the starter is covered under the warranty. I remind them that at time of sale I was told that (and my brother who covers the auto industry from a financial markets perspective was told that) The Warranty they were giving me on the used car covered everything except the tires and windshield wipers in addition to the power train warranty of (8) years/(80)k miles. However, what they insisted on when the starter needed replacing, was that i had the warranty that required i provide a $100 deductible.

    So, i give them the $100 + 6% tax, as well as having paid for the tow of $90. Only now they are telling me that they can't find any indication in the paperwork -again, never entered into the computer system as is their regular practice - that indicates that I have any warranty at all!!!

    And that is not acceptable.

    As I told them 1. I would not be so dumb as to buy a used car without an extended warranty; 2. they should not be so dumb as to sell one without one; 3. they gave me cards for road side service that expired one month before i purchased the car; 4. they should be ashamed of themselves and apologizng to me for selling me a car with a bad starter, I should not be working so hard to get it covered by a warranty; 5. i could accept the starter not being covered under a particular warranty but i will not accept no warranty at all on a used car that has under 36k miles on it; 6. the car is going in for a $1500-1600 30k mile servicing - none of which is covered - during the last week of August, but if I don't have a warranty on anything I'm certainly not having it serviced at a jeep dealership, and 7. the friend who met me at The Dealership and who gave me a ride there while The Jeep was being towed was about to pay cash for a new sebring there but because i'm receiving this sort of treatment he's holding back on doing so. Regarding this friend, his family and he have always purchased - in cash - thier trucks and now their sebring convertibles from this dealership, but seeing the difficulty that i'm enduring he's holding back; the dealerships salespeople can attest to this.

    Short of Long: I expect the warranty on this car that i was told i had on it, i.e., the comprehensive 6 year/60k in addition to the 8 year/80k power train warranty. I also expect - if they want me to do business with them that is not covered - a discount on my 30k servicing to compensate me for all of this inconvenience.

    I paid a very large price for this car and I purchased within a dealership - which costs more than not doing so - because of the warrantys! So please contact me and let me know what next steps to take.
  • gigagirlgigagirl Posts: 21
    wow...and I thought I had commander problems! I will let you know what transpires - my infamous commander is due to hit the garage again..... and typically when it does it is there for almost a week each time mind you - any-who it goes in Thursday (provided it starts if not it will be flatbedded). Thereafter next week sometime I'll make a post - hopefully with a conclusion. Trying to keep the faith here!

    Sorry for all you have been enduring - that is maddening to say the least! Yes, we both should have gotten a BMW - for me it would have been my second - had one back in the day and am considering it again perhaps next year.

    Best,
    Debbie-
  • Just bought a 2008 jeep commander. No problems yet. However, the blue tooth buttons above the radio, for U-Connect, says "U-connect" unavailable when pushed. What do I have to buy/install to activate my hands free device? I have bluetooth for my cell in my other vehicle which is great. This one is for my wife and she really needs blue tooth as much as she talks?
  • Yup - happened today with our 2007 Commander Limited w/ Hemi. This after a week of trying to chase down sticking in 4th gear problem. Just had it towed back to dealer service. Thinking Lemon Law,
  • Trite but can't help myself - welcome to the club - I have gone through this twice in the past year - it happened that again (within one year) it appears to be the 'starter'. Interestingly the last post placed by me regarding this - I have been so darn disgusted I decided I wouldn't even follow it up - but then your message - hence response. I was told the last time we brought it in - until the jeep died again they wouldn't be able to duplicate anything! Well someone must have been listening - as the darn thing died right in the entry way of the dealership - couldn't have asked for better! Sorry you are encountering same - a year back had to have it flatbedded back from Sheboygan to Libertyville, IL as it was a Sunday afternoon & everything locally was closed and I run a business. Anyway have them check the starter - ridiculous as it sounds to us, this done twice in one year - it appears that is the problem with this commander I've got. Again it's a 2007 - bought it new - and mind you has less than 20,000 miles as my office is but 3 minutes from my home! Best,
  • Thanks for your welcome and response. Funny you should mention - just got off of phone w/ dealer service: They started the Commander right up this a.m. and could not find any diagnostic code. I will call back and suggest they actually take a look at a mechanical not software based cause... the starter.

    BTW, this on the heels of 3 trips to service last week to diagnose why car is sticking in fourth gear. Love this vehicle (Limited, 5.7 Hemi), but considering going down replacement road, hopefully w/o invoking Lemon Law...

    Thanks again!
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