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Stories from the Sales Frontlines

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Comments

  • roadburnerroadburner Posts: 6,466
    Is that the original paint on that beauty?

    I doubt it; I just selected the picture because I liked the color and it was the correct year and model.

    2009 328i / 2004 X3 2.5/ 1995 318ti Club Sport/ 1975 2002A/ 2007 Mazdaspeed 3/ 1999 Wrangler/ 1996 Speed Triple Challenge Cup Replica

  • roadburnerroadburner Posts: 6,466
    Not cost effective to add A/C to yours?

    It would be a royal pain; all of the systems were dealer installed aftermarket units that are no longer available. The existing systems can be upgraded with a Sankyo rotary compressor and the result is a system that actually keeps the passenger compartment cool...

    2009 328i / 2004 X3 2.5/ 1995 318ti Club Sport/ 1975 2002A/ 2007 Mazdaspeed 3/ 1999 Wrangler/ 1996 Speed Triple Challenge Cup Replica

  • roadburnerroadburner Posts: 6,466
    My friend who has the 2012 Maserati ($130000) is driving his winter car, 2012 Fiat 500 ($18000), and he said he loves the Fiat.

    I really wish I could make a Fiat 500 Sport lease work with my mileage reimbursement; it would be fun to drive as my work car for 2-3 years and then be able to turn it back in.

    2009 328i / 2004 X3 2.5/ 1995 318ti Club Sport/ 1975 2002A/ 2007 Mazdaspeed 3/ 1999 Wrangler/ 1996 Speed Triple Challenge Cup Replica

  • roadburnerroadburner Posts: 6,466
    You should have just aked that salesperson to sign off your form so you wouldn't have had to waste his and your time test driving a car you would never consider.

    That's the thing; the sales guy asked me right up front if all I wanted was the gift card, and I said yes. He STILL went through the test drive...

    2009 328i / 2004 X3 2.5/ 1995 318ti Club Sport/ 1975 2002A/ 2007 Mazdaspeed 3/ 1999 Wrangler/ 1996 Speed Triple Challenge Cup Replica

  • robr2robr2 BostonPosts: 7,808
    I think the 2012 should be called more than a refresh...maybe makeover, 2013 is a refresh.

    The 2012 wasn't a refresh or a makeover - it was all new. It looked very similar to the 2008 but it had all new sheet metal, shorter wheelbase, larger interior.

    But this all new car took a beating in the press for it's poor finishes and materials and sloppy handling.
  • stickguystickguy Posts: 14,452
    If I had a little more (OK, any) free cash flow, I was thinking about getting a car on a super cheap teaser lease, since I can certainly live with the low miles allotment. Something like a Mini or a 500 would be fun to have, though probably a waste of money for the amount I would use it.

    Though I could justify it by saving on gas running around town (instead of using the RDX) and keeping miles off of the "good" car...

    Hmm, I think I need to keep track of the end of year sign and drive screamer ads. Golf, Mini, 500, maybe an Imprezza.

    This could be getting good!

    2013 Acura RDX (wife's), 2007 Volvo S40 (daughter stole that one), and 2000 Acura TL (formerly son's, now mine again)

  • houdini1houdini1 Kansas City areaPosts: 5,903
    Everyone who has been here for awhile knows that driver will go to extreme lengths to avoid ever saying that he was wrong about something. All the double talk he is using with you is one of his favorite ploys. :)

    2013 LX 570 2010 LS 460 2002 Tacoma 4x4

  • abacomikeabacomike South FloridaPosts: 3,610
    As far as I remember, we didn't sell one car as a result of that event.

    I always hated it when the owner and general manager would come up with a "direct mail" campaign offering sets of crystal wine glasses or candy dishes or those little metal keys where if the customer's key opened a lock around a new car in the showroom they would get a free 3 year lease but they had to come in and test-drive a new model. We never had anyone won a lease or new car. But if we were giving away anything, all the old retired people would drive up to the front of the showroom, leave their spouse in the car with the engine running, run into the showroom to get their gift, and then run out as soon as the salesman looked the other way after giving them their free "whatever it was we were giving away" gift.

    I DOWNRIGHT HATED THOSE WEEKENDS SND WANTED TO SHOOT THE OWNER OR WHOEVER CAME UP WITH THE STUPID IDEA OR GIMMICK! And we never sold a car or SUV due directly to the campaign. In fact, I believe we had more customer traffic but actually sold less vehicles because we never had enough sales people to handle the droves of folks coming in for their free gifts. I would often have more sales people calling in sick or with other excuses why they couldn't come in to work that Saturday.

    What a waste of money and time!

    2014 Mercedes Benz CLS 550 - best car ever! 2nd best car ever, my 1967 Corvette Stingray Coupe with 435 hp.

  • stickguystickguy Posts: 14,452
    not a car dealer, but got a VIP come-on from Raymour and Flannagan (furniture store). Stop in, get a coupon and 2 free wine glasses. so we did. Looked at chairs while we were there, since we do need some, but did not buy. But, it got us in when we would not otherwise have stopped before the holidays, so it may work out for them. And the glasses were what, $5 to them?

    2013 Acura RDX (wife's), 2007 Volvo S40 (daughter stole that one), and 2000 Acura TL (formerly son's, now mine again)

  • driver100driver100 Burlington, ON 7 mo/Tampa FL 5 moPosts: 11,965
    edited December 2012
    Everyone who has been here for awhile knows that driver will go to extreme lengths to avoid ever saying that he was wrong about something. All the double talk he is using with you is one of his favorite ploys

    I am a little tired of those kind of comments. I always back up what I say with a quote or an article. (if it was said in jest or for fun, then I apologize)

    This is one review I will quote from right here;
    While the Civic has been fully refreshed for 2012, not much about the lineup itself has changed. The Civic still comes in standard Coupe and Sedan models,

    Note, the word "Refreshed" was used to describe a 2012 Civic.
    Full article - 2012 Civic

    That was only one example of many reviews that used the word "refresh" to explain the changes to the Civic in that year.

    2012 535ix 2013 Audi A4 2013 Passat

  • robr2robr2 BostonPosts: 7,808
    And every article I've pulled up has said All New - so who wins?

    I say we go by Honda's actual press release:

    http://world.honda.com/news/2011/4110110All-New-Civic/

    providing the first official glimpse at the styling direction of the all-new, ninth-generation 2012 model set to go on sale this spring,
  • driver100driver100 Burlington, ON 7 mo/Tampa FL 5 moPosts: 11,965
    edited December 2012
    And every article I've pulled up has said All New - so who wins?

    I think, technically it was a changed model - but it was compromised because of the economy - so it was a very poor changeover - I would say, not a full one. I actually think the Honda press release is the most unreliable source, they want people to believe the car was completely revamped.

    I think this article is closer to the truth and note the headline;

    2012 Honda Civic to Get Early Refresh After Poor Reception

    It hasn’t been a particularly good year for Honda, especially where it concerns its bread and butter Civic. Introduced just prior to the March 11 Tsunami and earthquake that hit Japan, supply shortages crippled production, leaving dealers starved of their best selling model in many cases.

    To make matters worse, the 2012 model, in the process of redesign when the global economy tanked in 2008, received a number of cost cutting measures, such as reducing feature content and using cheaper materials, particularly inside the car, including the dash and console.
    Auto Guide 2012 Honda Civic

    I would be happy with a draw, but, if it means alot to you I think you can claim a victory.

    2012 535ix 2013 Audi A4 2013 Passat

  • jipsterjipster Posts: 5,345
    To make matters worse, the 2012 model, in the process of redesign when the global economy tanked in 2008, received a number of cost cutting measures, such as reducing feature content and using cheaper materials, particularly inside the car, including the dash and console.

    Was the 2012 Honda Civic the only vehicle affected by the global economy tanking in 2008? Seems to be, as I have not heard any reports linking other poor "refreshenings" to the economy. :surprise:

    As I noted before, I believe the competition from other car manufacturers led Honda to cut back a bit on their quality materials, so their Civic would be more price competitive with the opposition.

    The Civic has a nice o.k looking dash and console. You can tell it's not exactly high quality, but it doesnt jump out at you screaming "I'm homely." The handling, is precise and smooth. I hadn't driven a Civic before, so I can't compare to earlier models. But, ride, engine refinement, transmission shifting is smooth, and overall quality was better than Focus, Sentra and Corolla.
  • driver100driver100 Burlington, ON 7 mo/Tampa FL 5 moPosts: 11,965
    Was the 2012 Honda Civic the only vehicle affected by the global economy tanking in 2008? Seems to be, as I have not heard any reports linking other poor "refreshenings" to the economy.

    Just an opinion, I don't think the 2012 model was a bad car, it just disappointed people that Honda was bringing out a much anticipated new model, but, made a business decision to keep the price as low as possible.

    They probably made the right decision, because they do sell a lot of cars and people respect and love them. The public thought they were going to get a new car with upgraded materials, but, that didn't happen.

    There are definite pros and cons....these are the ones US News had:

    Pros

    Improved fuel economy ratings
    New i-MID technology
    Standard Vehicle Stability Assist
    Cons
    Boring exterior styling
    Lackluster interior
    High base price
    Their review, which seems to be very realistic and fair, calls the 2012 model a redesign, but, goes on to say it isn't much of a redesign, they wanted people to recognize and know it was still a Civic.
    U.S. News 2012 Civic Review

    2012 535ix 2013 Audi A4 2013 Passat

  • graphicguygraphicguy SW OhioPosts: 7,228
    jipster....you bought the Civic for the exact attributes everyone else buys a Civic for. It's durable, comfortable, economical, and will last years and years with no muss, nor fuss when it comes to repairs and/or maintenance.

    I like it.

    I keep seeing those Fiat 500s running around. Often wondered what they'd be like over the long haul, given Fiat's less than sterling reputation the first time they were selling cars in the U.S.?
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,691
    Americans have short memories.

    Fiat brought pure junk to the U.S. years ago and left with their tails between their legs.

    But, now they are back and people are standing in line to snap them up.

    Long haul is what matters. It'll be interesting to see how they hold up this time around!
  • imidazol97imidazol97 Crossroads of America: I70 & I75Posts: 18,179
    edited December 2012
    >now they are back and people are standing in line to snap them up.

    The 500 has become a stand-in for the Cooper Mini. I see several around here all being customized in similar ways the owners of Minis do.

    I recall long ago watching a guy who bought a Fiat for gas mileage in the early 70s have it towed home several times and it sitting in front of their house for long periods of time.
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,691
    The town I grew up in had an indy shop that ony worked on Fiats. he kept it open until sometime in the mid 80's when all of the Fiats were dead.

    It was called Pat's Fiat and he was usually booked several weeks out. Most of the other places in town wouldn't work on them so he was always swamped.

    I knew another shop that only worked on Italian or French cars. He charged top dollar for his labor and worked on cars that nobody else would.

    I remember he called Lancia's "Lawn Chairs" because they usually sat around not running.
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,691
    I bought the book and finished it in two shifts. Excellent book and it kept my attention.
  • abacomikeabacomike South FloridaPosts: 3,610
    I remember he called Lancia's "Lawn Chairs" because they usually sat around not running.

    After I sold my 1974 Triumph TR-6, I foolishly bought a red Lancia Beta coupe. It was, by far, the very worst car I ever bought. It spent most of its time as my car in the shop. It was on warranty, but I rarely got to drive it. It was the first and last time I ever purchased an Italian car.

    The Fiat 500, base car, is $20,000. I know they have some outrageous rebates on them this month, but it is no replacement for a Mini Cooper. IMHO, I would rather buy a Nissan, a Toyota or a Huyandi/Kia where you get so much more for your money. By the time you build a decent Fiat 500, MSRP is $25,000. And what are you getting for $25,000? No comparison to other equivalently priced vehicles on the market.

    2014 Mercedes Benz CLS 550 - best car ever! 2nd best car ever, my 1967 Corvette Stingray Coupe with 435 hp.

  • robr2robr2 BostonPosts: 7,808
    The Fiat 500, base car, is $20,000...By the time you build a decent Fiat 500, MSRP is $25,000.

    The base 500 is $16,200 for Pop. I ticked every option and it's $21,400. The 500T is $19,500 and it tops out at $23,880. Maybe an Abarth would hit close to $25K (but it starts at $22K).

    The base Cooper starts at $20,400 and it takes too long to configure one. I'd have to say the 500 is a better value.
  • driver100driver100 Burlington, ON 7 mo/Tampa FL 5 moPosts: 11,965
    I bought the book and finished it in two shifts. Excellent book and it kept my attention.

    That's good to hear. It was a good fast read, and he is catching on. His 3rd book gets great reviews....4 1/2 stars out of 5 and is #22000 in Amazon.com rankings, which is very good. My wife read it, it is on my list, but I have more to get through first.
    image
    Trust Your Eyes Linwood Barclay link

    2012 535ix 2013 Audi A4 2013 Passat

  • oldfarmer50oldfarmer50 Posts: 6,454
    edited December 2012
    While checking my e-mail today I found 2 messages from a dealer in Texas who said they wanted to buy my car that I had listed on Craigslist. Since I'm not selling a car I was puzzled until I remembered my son's friend, the scrapper, used my computer to post one of his hoopties.

    What still puzzles me is why a Texas dealer would spam someone thousands of miles away. Could there be dealer's so desperate that they would e-mail all of the thousands of CL posters all across the country? Hardly seems worth it. :confuse:

    2009 PT Cruiser, 2008 Eclipse, 1995 Mark VIII, 1988 GMC Van

  • sandman_6472sandman_6472 Coral Springs, FLPosts: 2,659
    The exact reasons I bought mine! And it has not been a disappointment at all except the homely looking wheel covers on my LX which I swapped out for a set of Ebay specials...2005 Civic SI rims. Wife thought I was nuts but it made the car more special to me and it doesn't look like every other Civic down here. Sure I could've gotten regular EX rims but chose not to. The only real regret I have is not waiting a few years and getting the LX-S version...now that one fit me to a tee!

    But overall, I'm very happy with the car...still and have just hit 35.5k on it. Think it'll be around for quite some time...and being garage kept, the thing looks brand new and not 6.5 years old!

    The Sandman :) :sick: :shades:

    P.S. Happy Hanukkah! :)

    2014 Hyundai Tuscon SE/2005 Mazda 3s/2008 Hyundai Accent GLS/2009 Nissan Versa SL hatch

  • roadburnerroadburner Posts: 6,466
    As I said, I'd lease a 500 if the numbers worked, but the only one I'd own would be the Abarth. You may remember that we considered a Cooper S Countryman back in July, but we were put off by the New Car Sales Manager as well as the fact that the dealer has an @10 day wait for service appointments.
    The Fiat store is in the same dealer group as our BMW dealer, so I think I'd probably get better service AND I know the owners of the group in case I had problems.

    2009 328i / 2004 X3 2.5/ 1995 318ti Club Sport/ 1975 2002A/ 2007 Mazdaspeed 3/ 1999 Wrangler/ 1996 Speed Triple Challenge Cup Replica

  • graphicguygraphicguy SW OhioPosts: 7,228
    RB...if you test drive a 500, I'd love to hear your impressions.

    BTW....may have another sales story coming up with the $1K-$2+K Accord (waiting to see if money actually materializes).
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,691
    Thanks for the tip! 'll buy it.

    Just finished the latest (?) Joseph Wambauch book, Harbor Nocturn.

    It is based in the town I grew up in and as I flipped the pages I had visuals of exactly where the streets were that he was talking about. It was almost eerie.

    Good read!
  • driver100driver100 Burlington, ON 7 mo/Tampa FL 5 moPosts: 11,965
    I found 2 messages from a dealer in Texas who said they wanted to buy my car that I had listed on Craigslist.

    My guess is they just send out an email after a week or two to see if they can work on you. I doubt if they actually look to see where the seller lives.

    They just send out a few thousand emails a week and hope a few are real leads.

    2012 535ix 2013 Audi A4 2013 Passat

  • driver100driver100 Burlington, ON 7 mo/Tampa FL 5 moPosts: 11,965
    Just finished the latest (?) Joseph Wambauch book, Harbor Nocturn.

    I haven't read a Wambauch for long time. I have always liked him, he writes fiction but it sounds realistic.

    Being in the book business, I always wonder how people can write a book. How do you get the idea, a plot, the characters, and how do you make it interesting?

    2012 535ix 2013 Audi A4 2013 Passat

  • michaellnomichaellno Posts: 4,300
    Being in the book business, I always wonder how people can write a book. How do you get the idea, a plot, the characters, and how do you make it interesting?

    Imagination. My step-daughter has been kicking around an idea for a book series for a couple of years. She's got a book full of notes .. character development and relationships (she used ancestry.com to help structure things), plot notes and ideas.

    Now she just has to write the darned thing, and my wife and I could retire.

    :D
This discussion has been closed.