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Carmax - What's Your Experience?



  • joel0622joel0622 Posts: 3,302
    In our area it is Carmax and Drivers Choice
  • What area are you in? (curious)...

    south- north- west??? (state)...
  • joel0622joel0622 Posts: 3,302

    And its Drivers Way not Drivers Choice
  • dwynnedwynne Posts: 4,018
    Since the Carmax "guaranteed price" is auction value or less, I would assume any new or used car dealer would give you that for your car if it was something they thought they could sell on their lot.

    I did that once when I wanted to get rid of a car quick (convertible in winter). Just shopped it around to several local dealers and found took the highest offer (it was not Carmax).

  • Oh yea! I mean thattakes time to shop dealers who will pay more- but for the AVG guy they just want a no hassle way of getting a new (used) vehicle. Some dealers specialize in certain cars more than others so I could see them offering a tad bit more since they would "know" the wigggle room between profit and loss on that specifc make car.

    Interesting... I saw that Driver's Way website.. they look pretty cool. They probably dont have the marketing efforts of Carmax but (maybe) the same service???
  • Speaking of "guaranteed price"

    I ran across a site called Was curious if anyone is familiar with these guys- seems they can provide a guaranteed price on your car via internet. Some of there claims are 2-4k higher than KBB!!

    Anyone seen this before? Seems pretty innovative....

    Ok so you or your friend have a nice older car with a bit over 100,000 miles and KBB says its worth on trade-in value at 3212.00 (for example). Now before you go into Auction-Direct or CarMax and get all fussy about how smart you and your research are. Go back to KBB or NADA and type in 250,000 miles! Serious try it, it will say 3020.00 ! !
    Its a major glich in both KBB and NADA...WHY you may ask. Its bottomed out and hardly worth the value of transportation itself, not your car.

    When I worked at Carmax Id show this to some people and they would actually say "Wow my Car really holds its value when its old" ...there are alot of retards out there.
  • Also I got some cool info about warranties! You know all your local dealers are saying they will give you a "LIFETIME Warranty". JD Power just came out and said that less than two percent of all auto repairs are Engine and Powertrain repairs. (By the way engine powertrain meaning the Block and Transmission nothing else.)

    Now guess what is covered by this new auto term Lifetime Warranty?
  • snakeweaselsnakeweasel a Certified Edmunds Poster.Posts: 11,568
    You have to remember that all cars will have a residual value regardless of the miles. Once the car gets enough miles on it or is old enough or both to get near that residual value then the drop in value will slow dramatically. Even if the car has half a million miles if it is running it has value even if it is only for spare parts and scrap metal.

    There are three types of people in this world. Those who are good at math and those who are not.

  • WOW... never heard of these guys before1 I just did a quick scan of prices and AD seems to be waaay below by about 4-5k in most cases for same mileage car. I would assume these guys are Carmax's direct competitor. I also noticed Auction Direct using Manheim Simulcast auction setup- didn tknow thy could do that lol..
  • dwynnedwynne Posts: 4,018
    The ones I checked were OK deals, a little less than similar cars offered at dealerships - but you can haggle with the dealership to get a much lower price.

    Of course, the same hold true with Carmax vs other dealers, the Carmax price is what it is, the dealer's price reflects a lot of negotiation room.

  • Well- that is just the thing. Who wants to haggle?? Especially when they (dealers) clearly have the upper hand in the knowledge of car buying and selling....

    Car buying can be a stressful situation as well- next to a home it is probably one of the biggest invstments a person makes in their life. I know for one- I do not like the haggle.. I like the quick and easy! lol

    (That would probably say a lot about my ex-gf selection too-lol... ).. but anyways...

    I see a need to keep my eyes open to other potential buyers/ seller services out there. The days of traditional car sales/ trades are over!!! yipppie!! :)
  • dwynnedwynne Posts: 4,018
    I know for one- I do not like the haggle.. I like the quick and easy! lol

    Carmax and Saturn dealers exist for for suckers, I mean buyers, like you :D .

    Seriously, most folks greatly over pay on EVERY car purchase. I know otherwise intelligent folks who do it all the time. Just too much trouble or they don't understand, or whatever. I even offer to do the work for them - find the car and get them a nice price, and they still would rather just wander in to some dealership and get ripped off.

    There are deal brokers that you can pay to do the work, useless to someone like me, but it might be worth looking into for others. One was spamming the forums here recently, but there are other more legit brokers around. Some specialize in one make (BMW) or even one model ('vette) and others will track down whatever you want. There are also deals to be had via Sam's Club or Costco or other membership service - some of those are quite nice (others not so nice) and all involve no haggle. The same is true for buying via . So no NEED to pay way too much just because haggling is too hard.

    Of course, I depend on these folks paying too much - so the dealers can afford to sell me a car for little profit ;) .

  • :( Now imma sucker and unintelligent - wow lol....

    Oh well... now im fired up! :)

    There is no time like the present. Maybe I will start to do some extra research BEFORE buying my next car- (just means alittle more time) but anything to keep some more $$$ in my pockets. After all I can't expect that G-dubya's stimulus check to buy anything significant! Ugh...
  • dwynnedwynne Posts: 4,018
    I put a smile at the end :D .

    No offense meant, there a tons of folks that just want an easy deal. My deals are always easy and I never sit in a dealer's office for very long at all - and I think I get very good deals.

    Use the Internet, e-mail, phone, and fax to sort the wheat from the chaff, be willing to travel to get a good deal. and don't argue/haggle with the dealer once you get there - if things are not right just walk.

    The key to finding a good deal is finding a good dealer. When I wanted a new S2000, I found a Honda dealer that would price it to me for under invoice. All the local Honda stores would not know a good deal if it bit them. When I wanted an RX-8 I went to a couple of local places to test drive, but their price were not good - so I again went out of town and saved thousands. Heck, my local Infiniti dealer has a $500 doc fee, but I found that 2 1/2 hours down the road the Infiniti dealer has $0 doc fee. Guess which dealership I used for my G37? I saved $1,100 on my wife's Pilot by getting a deal well into the hold back at a dealer about 3 1/2 miles from home. Dealers here COULD do deals at these prices but I know they do not, so why waste much time haggling with them?

    Most folks seem to think the dealerships are like McDonalds - all the same. They may LOOK the same but they all deal different. Trying to get a great deal from a bad dealer is like pounding a square peg in a round hole - just a waste of time and gets you mad.

    Use the forums here and elsewhere and Internet tools to find the dealers who will deal, and most of your work is done. You get everything worked out before you step foot in the dealer's store - heck I once got a new 'vette from a dealer in WI sight-unseen, we did ALL the dealing via e-mail and overnight letter. Get all the numbers worked out, then just show up, inspect the car, test drive it, then sign the papers and drive away in the new car. Just as easy as paying full price, but a lot cheaper :D .

  • Hey have you seen this website yet- not a bad concept.

    Check it out... NO hassle- no haggles lol...
    Kind of same process you spoke of , but ONLINE. Saves gas and time!
  • I didn't end up buying or selling a car through carmax, but I really liked my experience with carmax. It was a welcome change from the aggressive salesmen at other dealerships. The sales guy was a nice guy and didn't put any sort of pressure on me.
    I also found the carmax website to be a lot easier to navigate than other dealer's sites. It wasn't perfect, but I felt like the photos and the descriptions gave me a good enough idea of what I would be seeing in person before making the trip out to the lot.
    I had my current car valued for a trade-in and was disappointed in the quoted figure. However, the price they gave me provided something for me to use as a reference when I had my trade valued at other dealerships. I always knew that if I found the right car at a dealership, but wasn't happy with the trade-in offer, I could take the car to carmax during the 7 day window and get cash.
    Next time I'm in the market, I'm definitely going to check out their inventory. Haggling over the price just isn't worth my time.
  • Cool Todd...

    Lil birdy told me to tell you to hold on to your bootstraps. There is going to be a new wave of changes happening in the marketplace in terms of how consumers buy and SELL their cars in the future!

    Stay tuned- itll blow ya socks off!
  • wlbrown9wlbrown9 Posts: 837
    You want a simple method of finding reasonable pricing without all the haggling? Need to research the BOBST car buying Method... lot of posts in the "Stories from the Sales Frontlines" group I believe.

    bobst, "Stories from the Sales Frontlines" #10354, 3 Apr 2007 5:43 pm is one post to look at.

    BOBST pretty much researchs to determine what he thinks would be the best low ball offer to make that might be accepted for a certain vehicle. He goes in and makes the offer, out the door offer including all fees, tax, etc. If the offer is accepted, buy the car. If it is not, then he leaves...only way to make sure the offer if refused is to leave... Next go to another dealer and up the offer slightly, repeat until a dealer says yes. If you get too many refusals from Dealer, then you may need to rethink how you determined the low price you came up with would be in a doable range.

    Pretty simple


    Make offer for out the door price

    Yes or no? Either you bought it or go to the next dealer. Repeat until done. DO NOT HAGGLE...just OFFER.
  • andeetandeet Posts: 142
    I LOVE test driving cars, dealing with salespeople even the ones with bad attitude with very strong cologne that will make you sick.

    I think this Summer...I'm going to do a experiment. Go to 15 different Toyota dealers excluding Kenosha Toyota aka Carmax. Ten in Chicagoland area and the other five in Milwaukee area. I'm going to lie about me wanting to trade in my '07 Scion tC with negative. Act like I want to buy a '09 Corolla XRS. See how each sales person reacts, what type of sales tactics; basically seeing how far they will go. How they treat me as early 20's female with good paying job.

    Trust me...I'm strong enough to say "No" every time.
    See who puts a gun to my head and who actually "Consults" Then compare the difference between all the dealers including my two sales deals with Carmax.
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