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Chevy Silverado and GMC Sierra Noise and Vibration

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Comments

  • The TSB I was referring to is "#PIT3009M: Suspension Vibration Or Frame Beaming At 40-60 MPH." Interestingly, this TSB describes how to test for Frame Beaming (by placing 500 lbs in the bed over the rear axle and seeing if the vibration goes away). More interestingly, if the weight makes the vibration cease, the remedy is to check and upgrade the rear cab mounts to a newer design. Some 2011 models already have the new mounts, mine did not. It seems strange to me that the 'fix' for excessive vibration is to attempt to dampen it in the cab. Doesn't seem like a Root Cause Analysis has been done on this problem (or the root cause is too costly to repair). The dealership also said that three of my tires were out of balance. The service guys were very helpful on this visit, but they were careful to tell me that this is just how that truck rides because of the soft suspension and the off-road tires. Funny, but my 04 GMC crew cab had the same tires and drove smoothly all 172000 miles. Unfortunately I am at 1700 miles and the vibration is still there. I feel it in the seat, the gas pedal and the steering wheel. If I knew that I would have to be in the shop so much with a brand new truck I would have kept my '04 and saved myself 40 grand.
  • I went back to the dealer for the 5th or 6th time about this and they noted that the body mounts were the "revised" version and that my truck is operating normal in terms of what the technicians have said. I am not satisfied and requested to have the issue "escalated" to GM to move further. I was told that the request will be fulfilled by a GM representative and/or engineer speaking with the technicians to evaluate the situation. I may then receive a call but not too likely if my truck is "operating as normal" in accordance to the technicians that have worked on it. I have taken numerous people in this vehicle and they all agree that something is not right. New tires, new rear shocks, checked alignment, balance, squareness? of truck, and taken two technicians for rides in which they agree that something is awry. Yet after all of these visits, I still have a jostling, jouncing, tramming, uncomfortable, and potentially unsafe vehicle to operate. I really am at wits end and am waiting till the end of this week to see if the GM Representative or Engineer will contact me or the dealer. This is really inexcusable. I have personally had 5 GM vehicles and operated 4 Silverados from 0 miles to well over 260,000 and never had this rattle of the cage. I drive an 2003 silverado that has 202,000 miles on it with front shocks in need of replacement that still goes down the road with better conformity than my 2010 with 18,000 miles. Is this lemon material? I heard that the buyback alternative is a real stickler, yet that can't be worse than what I have right?
  • My rear end went out after I spent all my money buying the truck I have a 99 chevy sliverado 1500 ext cab 4x4 ls everyone I talk to keeps telling me different rear ends r in it I so I can't find one an have no clue what one I need it has a 4.8L I live in Ohio does anyone no what I can do?????? Any recalls by any chance or can I put a 2wd rear end In it???
  • Does anyone else have a 2011 gmc 2500 6.0 gas engine where the doors, cab mirrors shake and vibrate? I have taken it to four dealers and they say oh no this is just part of how the truck runs. I had to tell them to check the motor mounts and the service guy said we cant just start checking things?
  • Does anyone else have issues with the same truck? Doors shaking cab shaking engine shaking.
  • obyoneobyone Posts: 8,065
    Ask them to test drive another truck on their lot so that they can show you how ALL the trucks vibrate. Do not let the dealer off so easily.
  • Robert1978,
    I am having the same exact problem exactly that you are describing in the post I am replying to. I hope that you have found an solution. Can you please share with me the fix for this problem?

    Thank You!
  • royvaroyva Posts: 2
    I got a vibration after I had the transfer case and front yoke replaced in my 2005 gmc hd....I had the drive shafe rebalanced and WOW it's gone.
    Hope that helps...it cost me 60 bucks to have it done
  • dam654dam654 Posts: 1
    I have a 2007 GMC Sierra SLE-1, and I'm having a issue with the front end shimming at 55-60 MPH consistantly. It first started at the driverside rear, and now its more or less the whole drivers side. Was in the shop at a GM dealer 2 times and the 3rd time going to be this week. It start with the error code on my EBCM, thinking it was my rear brakes, so they replaced the EBCM, but they never checked the rear brakes. I told them it felt like my tire had a twisted belt, but got no coment back on that. It took them 2 days to put rear brakes on my truck, and their reasoning was, the mechanic didnt know how to install rear brakes with drums.( scarey)
  • Hello dam654,

    We're sorry to hear that you have had to make so many visits to your dealership for this same rear end noise. If we can check into this situation further, please send us an email at socialmedia@gm.com with more details (including your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your dealership).

    Sarah, GM Customer Service
  • I just recently purchased a rebuilt transmission from transmission depot. The transmission came with a torque converter. I installed the transmission and the only problem I had was that once I bolted it up the torque converter and flywheel where hard to turn, but then it just fell into place and turned smoothly after I rotated it. I put fluid in it cranked it up and nothing happened. Does anybody have any ideas?
  • i have a 2012 silverado quad cab that vibrates at just under 1500 rpm @ 45 mph. Dealer told me thats when the engine go's into 4 cylinder mode. It does the same thing at idle. I was wondering how i was getting 21 mpg with this truck. Thoroughbred Chevrolet of Chandler Arizona gave this info.
  • max04z71max04z71 Posts: 1
    Robert1978, I just started having the same issue with my 04 z71. Your description of the hum/resistance/vibration is exactly what I'm experiencing. Did you ever reach a conclusion as to the cause? Any chance it's an easy/inexpensive fix?
  • did they charge you for the it
  • kellmackellmac Posts: 10
    Hi I have a 2003 2500 hd with the same problems rumble, vibration ,,drone,
    at highway speed I have been through drive shafts bearings electric transfer case shift indicator and transfer cases!!
    rear end rebuild and four sets of brakes and backing plates brake lines abs unit bearing and sensors and now i'm be told it mite be exhaust or clutch fan or harmonic balancer or maybe transmission.
    I paid 23k for this truck with extended warranty witch did not cover most of these
    repairs i've spent 24k on repairs.
    GM has the worst quality control that i have ever seen even the new trucks backing plate are rotting on trucks that are 6 weeks old. not covered by GM because its rotted . WOW. I owned this truck less than one year and the dealer offered me 7 thousand dollars on a trade of a new one and they where" doing
    me a huge favor" for a truck that was one year old. Because of the noise that should have been covered I've driven GM product for 35 years and have had brand loyalty for a long time but WOW WTF I'm so glad the tax payers bailed out the car company's
  • kellmackellmac Posts: 10
    Hi I have a 2003 2500 hd with the same problems rumble, vibration ,,drone,
    at highway speed I have been through drive shafts bearings electric transfer case shift indicator and transfer cases!!
    rear end rebuild and four sets of brakes and backing plates brake lines abs unit bearing and sensors and now i'm be told it mite be exhaust or clutch fan or harmonic balancer or maybe transmission.
    I paid 23k for this truck with extended warranty witch did not cover most of these
    repairs i've spent 24k on repairs.
    GM has the worst quality control that i have ever seen even the new trucks backing plate are rotting on trucks that are 6 weeks old. not covered by GM because its rotted . WOW. I owned this truck less than one year and the dealer offered me 7 thousand dollars on a trade of a new one and they where" doing
    me a huge favor" for a truck that was one year old. Because of the noise that should have been covered I've driven GM product for 35 years and have had brand loyalty for a long time but WOW WTF I'm so glad the tax payers bailed out the car company's
  • chuck1chuck1 Posts: 1,405
    How many miles on the truck? How long should GM stand behind their trucks? 100K? 200K?

    If you spent 24K on repairs - what can I say?
  • kellmackellmac Posts: 10
    The truck has 56k on it I have had the noise since the second week that I had it.
    I also just got the complete service record for the truck the previous owner had the truck for less than one year and had multiple problems with it including a drone or vibration, they put new transmission in at 1200 miles thats about the time I got stuck with it. thats less than 5600 miles per year GREAT QUALITY hu!!!
    between the dealer and the other repair shop they have put 3200 mile on the
    truck this year. And the dealer says nothing wrong with it even though it shakes
    the filling out of your mouth. The other repair shop has not charged me yet and
    is getting pissed off they can't find the problem yet they have asked GM to send
    there gurgu to look at the truck he wants 350 and hour.
    which is interesting since they would not do it under warranty.
  • kellmackellmac Posts: 10
    Hi Max
    I wish there was I've tried u joints drive shafts, bearing, tires, transfer case,
    clutch fan ect. Their is a service bulletin on exhaust resanence they want to try a flex pipe after the catalytic converters?
    My problems still seems to be rotational between 50 and 70 mph
    even if put into neutral at that speed.
    If you come up with the answer please let me know
    good luck
  • chuck1chuck1 Posts: 1,405
    A guy on another forum had this same issue and the dealer diagnosed the drivetrain was out of alignment. They realigned the transmission and driveshaft and the problem was solved.

    Might want to mention this to the dealer.
  • I have a 2013 Silverado Extended Cab that vibrates right at the shift point between V4 and V8 mode - between 1100 and 1500 rpm, 40 to 45 mph. Dealer says vehicle is operating as designed and that he can do nothing to fix it. I can't believe that GM puts vehicles on the road that have this issue. Does anyone know of a fix?
  • obyoneobyone Posts: 8,065
    Ask the dealer do a test drive on a similar model on the sales lot. It will be quickly established whether he's blowing smoke or not.

    or

    Call the GM customer service line in your owners manual and file a complaint. They could refer you to a more accommodating dealer.

    or

    As your current dealer is telling you....live with it.
  • chuck1chuck1 Posts: 1,405
    There is a fix-it's aftermarket. This device cuts off the AFM. Owners have reported no significant mpg loss. Some have reported a slight increase in mpg.

    www.rangetechnology.com
  • ceb66ceb66 Posts: 70
    mildbill81,

    Check the transmission Forum. And believe it. They do "put em' on the road!

    Since at least 2010 when they began to appease the Feds and increase "CAFE (fuel mileage) standards" in return for the TARP Money, GM has been very aware of the AFM and transmission complaints. The growling, lagging, thump-"what-the ....-was-that" complaints etc.
  • digshotdigshot Posts: 2
    I am getting vibration and humming from my front end that increases with speed. It does not affect the steering (it's not wobbling). Took it into Big O Tires and they realigned the front end, and said the wheel bearings are fine. This did not solve the problem, it's still there and seems to be getting worse. They said it was the sound of the tires. This is not the tires. It seems to stop when I turn to the right, and I think it is affecting power also. I've seen several posts for something similar, has anyone ever found a solution? I want to know what I'm talking about before I take it in for repair.
  • digshotdigshot Posts: 2
    I'm thinking it has something to do with the differential. There appears to be solidified oil that has been leaking and flowing back toward transmission.
  • barbirvingbarbirving Posts: 1

    I did customer service for GM and handled many, many calls about this same issue. We were always told to refer the customer to the dealer. I feel the customers were only given the run around and I am sure that GM knew exactly what was causing the problem. Most of the calls that had this issue were the Silverado regular cab long bed.

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