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Mazda3 Audio and Entertainment System Questions



  • Do you know if Mazda already oriented all dealers about this? I'm complaining about the crappy BOSE unit since I got my car in the dealer (Lee Johnson Mazda in Kirkland, WA). I keep asking them every week about a fix but they don't know nothing about it.
  • 67cuda67cuda Posts: 5
    I just bought an 08 Mazda3 Grand Touring 5d hatchback with the Bose stereo and I'm very disappointed in it's performance. I hope it's the defect that danielwollmann is talking about. The bass cuts out and i have to adjust the volume up or down for it to kick back in. It happens when I play CD's, radio or ipod. Anyone else having similar problems? I'm taking it in to the dealer tomorrow and hope they have some kind of bulletin about this problem.
  • After another try in the dealer and a recommendation from the sales guy to buy a 3rd party sound system at Car Toys (I was amazed he have recommend this to a real customer) I gave up and file a complaint in Mazda’s customer services. The experience was great, they called the dealer, found the technician that has the contact with Mazda’s Hot Technical Line, and ordered the replacement for my unit. So, let’s see if the problem goes away after I got the new unit.
    I suggest you do the same thing, call Mazda USA Customer Service.
  • 67cuda67cuda Posts: 5
    I went to the dealer today to demonstrate the problem I'm having with the Bose stereo system, with the bass cutting in and out. At first the tech couldn't find anything wrong. I told him it happens when driving and we went on a spin. Sure enough the bass started to cut in and out. They are now ordering me a new head unit. Hope this works. They had no bulleting notices for any kind of recall for these head units. My car was assembled in the factory on 3/08. What other problems are other people having or are you all just not happy with the sound?
  • I just got my head unit changed today. No it's working as it should. It took only 15 minutes to do everything.
  • 67cuda67cuda Posts: 5
    What was the problem you were having with your head unit?
  • The same as everybody that got the 2008 refresh between January and March. The bass/treble levels were oscilating a lot while driving and the volume leveling was unstable all the time.

    Mazda and Bose knows the problem, have the fix, but I don't why they didn't do a recall.
  • croystoncroyston Posts: 1
    I am having the same issue as 67cuda. I just leased the 08 mazda3 5 door GT, with the Bose system, and the bass keeps cutting in and out. Im glad to hear Im not the only one, I thought maybe the system was just poor quality. I will bring it in asap to get checked out.

    Also, I have the Sirius installed and for some reason I cannot get the stations to program into the presets. It takes when I hold down the button, but when I try to use the preset buttons, it displays "INVALID" on the display.

    Very annoying issues with the audio system.
  • Actually. I think we all did a bad deal paying for the "Premium Sound" that is not so premium at all. The speakers and the amplifiers do their job, but the head unit is very limited. My first negative impression was when I needed to use the button to roll the display and check the mp3 song I was trying to find.

    Unfortunatelly in the GT trim there is no way to get the rest of the package without the sound, but I'd reccomend everybody to skip the sound system option and go for an aftermarket option.
  • ravenfan50ravenfan50 Posts: 14
    Just purchased a new Mazda3 a few weeks ago. Anyone add the satellite radio equipment? Just wondering if it is worth purchasing.
  • markp5markp5 Posts: 1
    I love this car, but have the same problem with the sound system. After jerking around with sales and dealer management for 2 weeks(promises with no action), I pulled into Service. They said another customer was there the day before with the same problem and there was a bulletin out from Mazda. Today was the service appointment. My wife brought it in. The Mgr denied knowlege of the problem or any bulletin. They eventually took the car to try to recreate the problem. No loaner car as previously promised. Luckily, in less than a hour, they came back, acknowleged the problem, and said they are ordering a new head unit for us. Our problem should be resolved in a week or so.
    Mazda could have made this a lot easier....
  • I have been having the same issue with a Mazda 3 hatchback that I recently bought. It's not the Bose unit, but it has the same issues. I was wondering if you have a copy of that bulletin or know of anyone higher up than the dealers that can help me. My service dept. is telling me that it is normal for the stereo to do that.
  • homeagain3homeagain3 Posts: 10
    I purchased the refreshed 08 Mazda 3 last week with Bose and had Sirius added at the dealer. I just got around to calling and having the Sirius activated tonight. Unfortunately, I can't find the Satellite Radio kit that the manual says should have been included for anyone adding Sirius for help with operating it.

    Can anyone tell me how to display artist, song and such on the radio display?
  • szelcszelc Posts: 2
    I hope this will clear up many of the radio concerns due to bass cutting in and out. I just purchased a new 2008 Mazda 3 Touring 5 door in April. My vehicle has a manufacture date of 1/08. I have the base factory unit with 6 disc CD option. I noticed a problem right away, when I raise the volume to the 32 or higher level, base cuts out. I contacted my sales representative first, was told to adjust the treble & bass lower. I did, no luck. I contacted the Service Advisor Manager at Maple Shade Mazda New Jersey. (Where I purchased car) I had done some research and found out that a SOFTWARE GLITCH is the culprit. I brought my car in. The dealership took numbers from this unit, acknowledged I indeed was correct and ordered me a new replacement radio. On May 9th 2008 my new stereo was installed and I no longer have any radio problems. Bottom line a problem most diffenently exsits on a certain batch of systems. I did not get any run around, arguments, or problems from Maple Shade Mazda. Everyone who has this problem, should not be questioned. Your dealership needs to replace it. Good Luck.
  • 67cuda67cuda Posts: 5
    My problem with the bass cutting out was solved with a new head unit. It took 3 weeks for the new head unit to arrive, but took an hour for the install. No problems since.
  • mixwellmixwell Posts: 14
    I know this has been a problem for many or us and I have tried to read up on all the past threads in this forum and others. My 2008 Mazda 3 S touring continues to throw feedback whenever I use the aux input and try to charge the ipod via the 12volt. I have yet to read/hear about a reasonable solution to this problem. I've read about the "ground loop isolator", but not heard about anyone actually having any success with it. I think my next move is to purchase the "Audio Link iPod Integration Kit for Mazda" from

    Can anyone comment on this product and let me know if it's worth it!?!?

    Thanks so much in advance.
  • virwillvirwill Posts: 3
    I am so glad I found this chat. I bought the 1/2 year upgrade Mazda3 iTouring 4-door with the basic cd/6-speaker setup, and have been having serious problems with bass boost as well as dropoff. Even with the ALC off and bass set to zero, the volume jumps at the 35 setting, as though a loudness switch was turned on -- but it's a slightly different tone than if the volume is lower but ALC is turned to 1, say. The bass then sometimes jumps in -- it booms -- and out if I speed up or slow slightly. What's really odd is that when I slow down from highway speed to, say, 20 mph, the bass booms again, then falls off dramatically as I come to a stop. Thanks for the heads-up in this and other posts; I'll take it in the dealer post haste.
  • I have a new 2008.5 3i touring value edition. The car has an adapter to play an mp3 player. I have a zen mp3 player from creative. It came with an adapter that has a bigger end and a smaller end. It seems the adapter I need has to have two bigger ends. One to fit in the ear phone jack of the player and the other to fit into the care adapter.

    Does anyone know what I need so I can search for it online?
  • idol767idol767 Posts: 4
    I use a mini stereo cable in my 2008.5 3s Touring Hatch. It has a 1/8 inch plug on each end, one for the headphone jack, and one for the input jack in the arm rest. It works fine for my cheap Sandisk MP3 player. You should be able to find one at your local Walmart, Target or Radio Shack. Here's an example:

    Adapter cable example
  • mixwellmixwell Posts: 14
    So, I decided to get the Audio Link iPod Integration Kit for my 08 Mazda 3 S Touring 5dr. Removing the HU was easy and plugging in the Audio Link into the "appropriate" aux input was a cinch. HOWEVER, all it does is charge my ipod!?!? When I try pushing the Media button on the HU, nothing happens, as if it does not recognize any connection. I also tried hitting the CD button twice, and that also does nothing more than start my CD. My concern is that b/c I only have a single, in-dash CD player, the Audio Link is not compatible. I plan on calling Dave or Donny at Audio Link on Monday to get some help . . . BUT I am anxious to fix this and would love to get it done ASAP. Any ideas!?!?!?!?!?!?

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