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Chevrolet Impala Warranty & Extended Warranty



  • yurakmyurakm Posts: 1,345
    When my wife and I bought our 2004 Regal, we "bought", or rather received an extended warranty - for free. It was paid by two $500 GM coupons that GM sends to dealerships.

    The dealer really wanted to sell the car. It was an out of production model replaced by LaCross, a demo with 6800 NY City miles, with few very minor paint scratches, about 450 days old. On the other hand, we were somewhat afraid to buy a demo without a warranty.
  • yurakmyurakm Posts: 1,345
    She got ..., minus my $3,000 GM Card Rebate which I gave her.

    Is it possible to give GM card rebates to relatives? I thought that only an account owner can use them...
  • dispencer1dispencer1 Posts: 489
    I understand that the GM warranty costs more after 12 months or 12,000 miles but as has been said you can negotiate the price. Any GM dealer can sell the warranty on any GM car whether or not they happen to sell that brand. I don't know whether I'll get the warranty on this Chevrolet. I certainly get it on Cadillacs because I always get a Certified one. You can't beat it - 100k miles 6 years, 0 deductible. It would have cost nearly $900 to fix a wind noise on my 03 Deville -the warranty paid for it. I paid an extra $1000 to get the car "certified". That included a new set of four Michelin tires and all the checks done during certification.
    I've found that Cadillac dealers are much more interested
    in fixing things under warranty with less hassle than are Chevrolet dealers. Certification on other GM cars is a joke -they tack 3 months onto the 36 month warranty. Big deal.
  • charts2charts2 Posts: 618
    It would be good business if Chevy increased their powertrain warranty on the Impala to at least 50,000 miles. Many manufactures are already there and some are even higher.
  • steve333steve333 Posts: 200
    You can give it to a relative if they have the same address, which I have until this September. It was perfect timing since i can't afford a new car right now.
  • yurakmyurakm Posts: 1,345
    Thank you very much for the information!

    I thought about buying a car and selling it to a relative immediately, but with the double sale tax there is no point to do it.
  • steve333steve333 Posts: 200
    I believe all GM cars should have at least 60 months on the powertrain.
    In fact, if GM wants more buyers they are not going to get them without increasing the warranties across the board, IMHO.
  • does changing own oil affect warrenty, what oil do you use ?
  • kw5kwkw5kw Posts: 19
    Kia doesn't have anything on GM anymore:

    GM now has 100,000 mile powertrain warranty on all '07 vehicles.

  • rysterryster Posts: 476
    KIA's powertrain warranty is 10yrs/100,000miles. GM is 5yr/100,000miles. The GM powertrain warranty will be done in 5yrs (and probably less than 100,000 miles) while the average KIA driver will be covered all the way to 100,000 miles. Assuming the average driver goes 12-15K miles per year, the KIA warranty will last 7 to 8 years.

    The Impala base prices increased anywhere from 2%-6% for '07. Probably somewhat due to the increased warranty coverage (in addition to some new standard features in the LTZ and SS models).

    The powertrains on these cars are probably pretty good. GM wouldn't increase the warranty, and open themselves up for higher warranty costs, if they weren't confident their exposure is limited. They also wouldn't do it at no cost to the consumer ;)

    If GM really wants to make a statement, they would offer a 5yr/60,000 mile bumper-to-bumper including routine maintenance (oil changes, wiper blades) but exclude major wear items such as tires and brakes. That would mean a lot more to consumers than a lengthy powertrain warranty that will most likely pass without being used.
  • jaxs1jaxs1 Posts: 2,697
    I wouldn't be surprised if the service departments greatly exaggerate the price and and maybe even the extent of the repairs when they write up your copy of the invoice.
    When you look at the high dollar amount you have "saved" by buying the extended warranty, you will tell others about it and buy another warranty from them the next time you buy a car.

    A marketing technique.

    Car dealerships certainly have done and still do worse things than this, so it is not that unlikely.

    They can write any amount since you aren't paying it. The warranty may have only paid them an hour or two of a pre-negotiated discounted rate labor charge to fix a wind noise, but they might pencil whip $900 as the value of the repair and you have no way of knowing or no real desire to verify or question it (since the warranty is covering it) and instead think to yourself: "Wow! I am so smart/lucky to have paid for this great extended warranty so I can get all these free repairs now! "
  • steve333steve333 Posts: 200
    I hope you made sure this is a legit site because GM doesnt sell for a penny less than list price for their warranties.
  • steve333steve333 Posts: 200
    Update-API is bankrupt and the extended warranty is now worthless. Thanks to Huntington Chevrolet, whose finance manager talked us into buying this POS over GMs warranty, whixh is what I wanted in the first place.
    GM refuses to intervene at all.
    Should my next car be bought from Chevy or any other GM dealer?
  • mitzijmitzij Posts: 612
    Update-API is bankrupt and the extended warranty is now worthless. Thanks to Huntington Chevrolet, whose finance manager talked us into buying this POS over GMs warranty, which is what I wanted in the first place. So it's their fault you bought something you didn't want? Your previous post (#19-this thread) reflects no strong-arming on the dealer's part. At the time, you thought you were getting the better deal, above and beyond Chevy's 'crappie warranty'. You even checked out a third service contract company before buying API.

    GM refuses to intervene at all.
    Should it? GM has no dog in the fight. A franchisee sold a contract that GM has no involvement in. You might have some recourse through the dealer. Read your contract carefully. If there is mention that the dealer shares responsibility, you may get some repairs paid for by them.

    Should my next car be bought from Chevy or any other GM dealer?
    I'd be showing my bias if I said yes! Many dealers, be they Honda, Chevy, Toyota, or Ford, will try to sell a third-party contract over a manufacturer-backed one any day. They make more profit off third-party contracts.
  • steve333steve333 Posts: 200
    The dealer is only honoring the warranty by doing repairs there-in NY. My mother lives is San Diego now.
    I think GM should get involved as their dealers represent GM. GM gets involved with service at the dealer, I see no reason why this should be any different. At least they should offer her a GM warranty and then get the money from the dealer.
  • mitzijmitzij Posts: 612
    Let's say the dealership has a Coke machine in their office, and you buy a drink. You take it home, and a few days later, you pop the top and find a big bug floating in your Sprite. Do you blame General Motors? The Dealership? or does the blame lie with Coca Cola? The dealership contracts with Coke to supply the machine/product. They make a profit from the sales. The dealership franchises with GM to sell cars.

    Is it GM's fault you got a bug in your Sprite? Of course not. GM has no control over what another company does. GM's contract with the dealer is in regards to selling cars, not Cokes, or (non-GM) service contracts. Is it the Dealer's fault? How was the dealer to know there would be a problem with your drink? They don't control production, they just get a cut of the sale because they supply the space for the machine.

    It's not GM's fault, or the dealer's fault, that your service contract company went bankrupt and left you with an expensive, useless, contract.
  • steve333steve333 Posts: 200
    Considering in this case we asked for a GM warranty and he goaded us non stop into buying the API warranty, even going as far as saying the big advantage is that we wouldnt have to take the car to their dealer to get it fixed we could go anywhere. I find that a little odd. He pushed the warranty on us, and even though the fault lies ultimately with us for signing it, it was done under duress and with him pushing that warranty over GMs. GM makes money on their warranties, GM wants customers to use their service, and this dealer who is selling GM products basically talked us out of GMs own warranty.
    So, yes, I think GM should be getting involved on our behalf.
  • mitzijmitzij Posts: 612
    Your previous posts:
    My mother got a 7 year warranty from a company that wasnt GM, and from the dealer. He actually pushed this one over GMs. I was hesitant to tell my mother to get it but she will keep this car forever, so I figured for $1400 it would be a decent deal. I talked him down from $1900. Her favorite service station also accepts this warranty and said they have never had an issue with them.
    Also, if she never needs to use the warranty, after 7 years she gets the entire $1400 back.
    Peace of mind I guess. Its easier to pay off the $1400 over the life of the loan than for her to come up with a ton of money if something should ever happen.
    They charge more for the warranty if you do it that way.
    I got my mom a 7 year API Warranty for $1400. So basically its 4 yrs tacked on to Chevy's crappy warranty. With API she can go to her Firestone dealer and have the work done if she needs it. Closer by than the dealer, better hours, drive home service, AAA Station. I also considered the AAA Extended Warranty.
    This is going to be her last car, she wants it to last, and she doesnt want any surprises down the road. She may or may not need it, but she knows after the 3 year GM warranty is up all she will ever have to pay for a major repair is the $100 deductible. The warranty also covers wear and tear, which some don't.
    If she didnt get such a good deal on the car I wouldnt have had her get the warranty. She got the Impala LT1 for $20,100, minus my $3,000 GM Card Rebate which I gave her. So I figured what the heck, GM gave me an extra $1400 off towards the car.

    Hardly the language of a man 'goaded' into buying a certain service contract. You weighed the options, you even checked out another third-party company, you seem proud that you got a good price for your mother. You brag that you talked the guy down a few hundred bucks. You were happy with your decision back then, don't decide now that you were coerced. This was 100% your decision. If you don't know enough to realize that the finance man is going to push the contract that makes him the most money, perhaps you should not 'help' your mother (or anyone else) buy cars in the future. No salesperson has your best interests at heart-he's trying to make money.
  • steve333steve333 Posts: 200
    I guess at the time I was pleased because that dealers service center was so bad. After her first service where they did nothing on the car and even scratched it to boot I became pleased that we didnt have to go back there again-Huntington Chevrolet-worst service dept. ever.
    Now she's screwed since the car is in SD and API is bankrupt.
  • mitzijmitzij Posts: 612
    Now she's screwed since the car is in SD and API is bankrupt.

    Which has nothing to do with Huntington Chevrolet. You just want to blame somebody, rather than blaming the person who signed the contract.
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