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Honda CR-V AC Compressor Problems

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Comments

  • jrb0579jrb0579 Posts: 1
    1st time happened late Summer of 2004 with my 2002 CRV which was covered under warranty. It pretty much shattered inside the car and killed my engine while driving. It was kind of scary at first seeing the steam come out of my car. 2nd time it happened was Summer of 2007. At that point, I called Honda America and someone worked with me immediately. I had already been through 2 gas caps, engine repairs, and computer failure. Honda came back to me after about a week and gave me a check for all the parts that had to be replaced on my car. They told me they could not reimburse me for the labor. I was happy to at least have 2k back in my pocket. Well the dealership is now telling me that I need a new air compressor for $1600.00. It currently makes metal rattling noise when it is running, so I thought I should get it check out before it goes bad. Does anyone know if there is a filter that can be replaced inside the compressor? The AC is still cooling but it's just making a horrible noise. At this point I'm tempted to just keep driving it until the whole AC blows. I will be calling Honda America again tomorrow. I have never gotten anywhere at the dealership. They just scratch their heads and say "really?" They have all my records because all work is done there..."sigh"
  • alana50alana50 Posts: 12
    If the dealership had to replace the AC before, wouldn't they have replaced the compressor?
    Might I suggest going to an independent, not another Honda dealership, for the second opinion? I sometimes stop people in my vehicle and discuss my baby, just to see if we have similar experiences. You may ask another Honda owner if they know a small shop that you can take your vehicle to.
    When mine went out (twice) I was told it was the Honda parts for the AC that were defective. So the dealership may choose to work with you. OR not.
    Does this link help you?
    http://www.ehow.com/how-does_4828360_troubleshooting-honda-civic-ac.html
    Alana
  • jnyquistjnyquist Posts: 2
    Anything come of this yet. The same thing has just happened to me so any help would be great. Thanks!
  • lokahi72lokahi72 Posts: 3
    I'm the unlucky one who Honda of America will NOT consider paying for my AC condenser replacement after 32,673 miles which seized a week ago. The H of A customer rep stated that my 3 years or 36,000 factory warranty had expired. So you lucky CR-V owners should feel really good that you had your AC replacement & repair cost covered 100% with higher mileage and years of ownership. Now I face a $2660. repair estimate ..............
  • dwkinseydwkinsey Posts: 11
    If you have a local mechanic you trust, get an estimate from them. You can probably save at least $1000. It cost me about $1700 to have the A/C system replaced on my 2003 CR-V by a local shop which gave me a 1-year warranty. I did not even consider giving Honda any extra money to fix a defect that should not have been there in the first place. I also wanted to increase the possibility that non-Honda parts would be used since the Honda parts may be defective.
  • tidestertidester Posts: 10,109
    That certainly sounds excessive. I was playing with some numbers and, conservatively speaking, you used the air conditioner for approximately 1,000 hours. That's based on using it for half the year and driving at an average speed (highway and city) of 30 mph. I think you have a reasonable expectation that an air conditioner should last for more than 1,000 hours of usage.

    Also, that works out to $2.66 for every hour that you used the air conditioner. You can cool an entire house full time for less than that. (10 kW @ $0.10/kWh)

    tidester, host
    SUVs and Smart Shopper
  • carol4011carol4011 Posts: 6
    I have a 2003 Honda CR-V with 81000 miles. The AC went out at 61000 miles and Honda said they will not replace it. I have read all the posts and think we all should contact our TV stations for help along with newspapers. With everything going on at Toyota you would think someone would listen. Honda makes a great car so why not back it. There should be a class action lawsuit. I spoke to one person on line who said she sent 50 pages to Honda or to your dealer. They finally fixed hers with 100,000 miles on her CRV. My dealer sucked big time.and they Let's all do it! I live in Ohio and would never recomment Voss Honda in Tipp City. I bought my car new and used the air probably 30 times before it exploded. They called a rep in Ca and they still said NO.
  • stevedebistevedebi LAPosts: 3,811
    edited May 2010
    "I bought my car new and used the air probably 30 times before it exploded. "

    What? You went 61000 miles and only used the defroster 30 times? In Ohio? The A/C compressor comes on when defrost is turned on...

    The A/C is not a safety issue, so I doubt there would be much interest by the press or Government. I'm sorry yours blew out, but Honda met the obligations in their warranty agreement.
  • th112th112 Posts: 1
    The A/C compressor went out on my 2003 CRV. I am frustrated and disgusted with Honda knowing this is a consistent problem and could care less about their customers! This economy has been tough on everyone and for them to sit on their throne and count their money makes me sick! My family and I will have to suffer with no air this summer and every summer after that until the car falls apart! I will NEVER EVER buy another Honda again!!!
  • dwkinseydwkinsey Posts: 11
    The A/C is not a safety issue but I believe the defroster IS a safety issue since there is no good way to clear the windshield if it gets condensation on it, such as in a rainstorm or snowstorm. I now live in central Florida and use the defroster less than I did when I lived in Maryland, which is fortunate since I went a year without the A/C system. Still there were occasions when it was hard to see through the windshield because of condensation that I could not clear. For safety reasons, Honda should have designed the defroster as a separate system, independent of the A/C system.
  • stevedebistevedebi LAPosts: 3,811
    edited June 2010
    "The A/C is not a safety issue but I believe the defroster IS a safety issue since there is no good way to clear the windshield if it gets condensation on it, such as in a rainstorm or snowstorm. I now live in central Florida and use the defroster less than I did when I lived in Maryland, which is fortunate since I went a year without the A/C system. Still there were occasions when it was hard to see through the windshield because of condensation that I could not clear. For safety reasons, Honda should have designed the defroster as a separate system, independent of the A/C system. "

    I used to live in Miami - man, you need your A/C in the summer!

    I don't see how they could have built the defroster separate - it would require a compressor to dry out the air, and no one would put two compressors in a car... Not that I disagree with everyone here - Honda should have done a design fix and a recall.
  • dann7dann7 Posts: 5
    Can someone tell me how to sue Honda or file a lemon law suit against them, as my A/C has exploded 3 time in 6 years @ between 36,000 to 40,000 miles each time or every 2 years. I live in Georgia and it is almost impossible to not have A/C during the summer. I do agree that the defroster is a safety issue. In September 2009 when my A/C went for the 3rd. time, I had to keep a towel in my car in order to remove the condensation on windows since I did not have the compressor to do this. Why did they not do a design refix and recall. If someone could please give me some advice, I would appreciate it.

    Thanks
  • stevedebistevedebi LAPosts: 3,811
    "Can someone tell me how to sue Honda or file a lemon law suit against them, as my A/C has exploded 3 time in 6 years between 36,000 to 40,000 miles each time or every 2 years."

    You can check state laws, but generally lemon law cases have to be filed within the first year of ownership. Good luck.
  • steverstever Viva Las CrucesPosts: 41,252
    I don't think lemon law is an exclusive remedy in most states, so you should be able to sue under a warranty claim. Good luck finding a lawyer willing to take a case with "small" damages though. Check out small claims court in your area; that may be a route to take.

    And don't forget your local consumer protection agency or the BBB either.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • stevedebistevedebi LAPosts: 3,811
    "I don't think lemon law is an exclusive remedy in most states, so you should be able to sue under a warranty claim. Good luck finding a lawyer willing to take a case with "small" damages though. Check out small claims court in your area; that may be a route to take. "

    At 61K miles or 81K miles, and with the factory warranty expired for years, I would not have high expectations of any court case outcome.
  • rrubyyrrubyy Posts: 19
    My 04 CRV with 52,000 miles air conditioner imploded this year. Took the car to independent mechanic $1800 to repair. Found websites documenting this as a customary and usual event between 30,000 & 50,000 miles. Called American Honda 800-999-1009 they agreed to reimburse 50%.

    Data is being collected for a class action suit at: www.honda-lawsuit.com

    Good Luck all - almost traded this 04 in on an 08 yesterday. Not considering that option anymore after reading the posts on the 08.
  • steverstever Viva Las CrucesPosts: 41,252
    I would not have high expectations of any court case outcome.

    Probably not. But an implied warranty of fitness claim might outlast the factory warranty. ACs shouldn't die at 60k.

    I think your chances in small claims are about as good as spending years on a class action and then getting a coupon. :)

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • motoguy128motoguy128 Posts: 146
    If Honda replaced you A/C compressor under warranty, I thought by law, the warranty for that ocmpoentns was "reset". Meaning that the new part has another 3 years 36,000 miles. If that part failed and caused damage to other ocmponents, it would be my understandign that hte other parts of hte system would be covered as well.

    So if your car is 5 years old and have 70,000 miles, and had the compressor last changed at 3 years and 40,000 miles, if it failed again, you woudl be able ot get it repalced under warranty.

    I know BMW motorcycles work this way. They have had issues with the shaft final drive units and transmission seals.
  • steverstever Viva Las CrucesPosts: 41,252
    Hmm, their web site says "Genuine Honda parts, when installed by a Honda dealer, are covered for 1 year or 12000 miles." Honda Owner Resources.

    My guess is that the replacement part is good for the original term of the warranty or the 12/12, whichever is longer.

    Someone in here has probably had experience with this very issue - speak up. :)

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • kyfdxkyfdx Posts: 29,797
    I think you are on the money...

    MODERATOR
    Prices Paid, Lease Questions, SUVs

  • arrozarroz Posts: 1
    Unfortunately, I too am now a victim of something that is unreasonable to fix. There are so many CRV owners with this issue. I am currently waiting to see what HONDA offers me under their "Goodwill Warranty" for an issue they chose not to make public by recalling. Does the issue continue once it is replaced? How long does the new compressor last?
  • vkgarryvkgarry Posts: 6
    I've got under 100K on my '04, and I've blown the compressor every summer. Number five is waiting to be replaced with number six.
  • dann7dann7 Posts: 5
    If You are lucky it will last another 36 to 40 thousand miles or 2 years, whichever comes first. This is the worst case of customer NO SERVICE that I have ever been subjected to. Especially so because Honda DOES NOT stand behind their product. I am still trying to fight them and riding without AC since I cannot afford to have it replaced. Honda wants $3500.00 to replace. Good luck and keep me informed.
  • zinc6824zinc6824 Posts: 9
    I too have had the pleasure of experiencing the Honda CRV AC problem. I have a 2003 CRV with 80K miles. My AC went out yesterday, did a quick search and saw everyone with same problem. Took the car in to Honda Dealership and guess what? Compressor is blown.

    I am really concerned that Honda has no recall policy on this issue given the number of people with similar issues and a class action law suit being done by http://www.honda-lawsuit.com/ about same issue.

    I guess my resolution will determine if I or anyone else in my family will ever own a Honda again.

    Pissed off Honda owner!!
  • stevedebistevedebi LAPosts: 3,811
    "I too have had the pleasure of experiencing the Honda CRV AC problem. I have a 2003 CRV with 80K miles. My AC went out yesterday, did a quick search and saw everyone with same problem. Took the car in to Honda Dealership and guess what? Compressor is blown. "

    Well, if not a recall, at least a TSB and some relief for those loyal customers who had the problem come up. Not to mention finding a valid solution so that people were not forced to see the problem come up again ... and again ... and (sometimes) again.
  • carol4011carol4011 Posts: 6
    I know how you feel. I bought my Honda 2003 CRV EX in August of 2003. I love hot weather and so I did not use my AC a lot, enless it was really hot out. My AC went out at 61,000 miles and they refused to fix it. I chatted with a lady that they replaced hers at 100,000 MILES. I now have 84,000 and still am waiting as I do not feel it is my responsibility. I think we all should make a sign and put it in our back window stating DO NOT BUY A CRV AS HONDA WILL NOT REPAIR THE AC ONCE IT BLOWS UP!! Maybe Toyota will fix them. This is so unreal and I get so angry thinking HOW can they do this. Hope someone comes up with something.
  • stevedebistevedebi LAPosts: 3,811
    edited June 2010
    " I think we all should make a sign and put it in our back window stating DO NOT BUY A CRV AS HONDA WILL NOT REPAIR THE AC ONCE IT BLOWS UP!! Maybe Toyota will fix them. "

    Reminds me of a time (MANY moons ago), when I was driving up the Florida Turnpike and saw one of the first Acura sedans. It had a big sign in the rear window saying "Ask me about my new Acura, and how it always smells like rotten eggs!".

    I guess those first models didn't heat up the catalytic converter enough to fully burn out the gasses.

    But seriously, I think the best bet is to vote with your pocketbook - and to tell your friends what happened. Posting a sign for a model no longer in production is not going to do much - except maybe make you feel better. They fixed the problem about three years ago - but never provided a solution for the Gen 2 models.

    At least we can be thankful that they no longer CATCH FIRE at intervals - which was a problem with 2004-2005 models.
  • We've had same problem. First compressor failed in the 60k mileage, husband replaced with "aftermarket" part -- when he went to pick up part, parts man said he had sold THREE that same day. One year later, same problem, different compressor. In calling to find part, am frequently told that there appears to be problem because of the large number of calls for compressors. Called Honda dealer, didn't know anything about this. Too many calls to many different distributors indicate they MUST know; and they are trying to keep "in house".
    Did you get any answers? I'm not sure where to go to learn about this.
  • zinc6824zinc6824 Posts: 9
    edited June 2010
    Honda gave me a quote of 3000 to fix the problem. After opening a case with Honda of America, dealer is willing to do the job for 2000. A quick search on Google for CRV AC problem will reveal how prevalent this problem really is. I spoke to my local mechanic who said he himself had the same problem with his CRV. He has repaired more than twenty CRVs himself with same problem for half the price the dealership will charge. I have heard of parts stop working, but not exploding where it sends metal fragments all over. I wonder what additional damage this causes that i am not even aware of. This may explain the lawsuit @ http://www.honda-lawsuit.com/
  • I am shocked by these posts. I am heading into my third compressor. First was replaced under warranty, second by my mechanic 3 years ago (July 2007) and now my third. Can someone please tell me whom to contact at Honda? This must be a mechanical defect and i will now have spent upwards of $2000 for the same repairs over and over.
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