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Honda CR-V AC Compressor Problems



  • wzly99wzly99 Posts: 6
    Yes, please send a link, hondaguy17! I'm having no luck with Google searches for the service bulletin. After 60,000 mi and 6 years of dealer-only service on a brand new 2004 CR-V, I feel a little screwed having to shell out $3000 for what is clearly a recognized defect in manufacturing/engineering. I would really like some factual documentation in hand for this negotiation. Thanks very much for any help you can offer!
  • dann7dann7 Posts: 5
    I would also like to know the lin to fix. Honda is out of control with this mess that they have caused.
  • alana50alana50 Posts: 12
    I spoke to a Honda rep yesterday who actually took my complaint.
    She was respectful, asked for the VIN, my name and address and said that they would keep tabs.
    Don't know if this is true, but it is a totally different response to last year when I was told that no one had called about this issue.
    I was told that, should there be a recall, I would probably get reimbursement on the parts only since I take my auto to an independent mechanic; I was told that , should there be a recall, I would have potentially gotten everything back had I had the work done at the dealership.
    It makes me wonder whether Honda is beginning to realize that we the customers are angry and they need to do something.
  • I wonder, if you feel the same way about this issue now. Just curious. I get posts every day from this thread after I made my post. This is insanity! Just saw this post as I was meandering the earlier ones, and it made me you still feel the same?

  • zinc6824zinc6824 Posts: 9
    I spoke to the Honda rep too who claimed she has never heard of this problem. i called her out on it by asking her to do a search on Google for "Honda CRV AC problems". I even told her that i found out about calling Honda America through the forum to get the job covered or discounted. The service rep at my dealership himself said this is a known issue. My local mechanic has done about twenty such jobs. He knew what the problem was before i could even tell him. Honda is just giving everyone the run around with their BS stories.
  • belacquabelacqua Posts: 15
    Hondaguy17, can you share with us your information about a service bulletin and the correct way to fix the problem? How and where can we access this bulletin or information? It would be really helpful to know this. Thanks!
  • berriberri Posts: 4,141
    I don't think there really is a permanent fix. I think the design is flawed and it is too expensive to develop a new one and replace them.
  • belacquabelacqua Posts: 15
    I don't believe there is a permanent fix either. I was just hoping that there was some official acknowledge on the part of Honda that the problem exists, that it is a system design flaw, and that they offer some reparation. Just dreaming, I guess.
  • 96accord96accord Posts: 20
    Honda HVAC engineering is not the best and rather poor. They use good quality components, like Denso compressors but their engineering is very poor. If you do put in new compressor insist on Denso or Sanden. These two are OEM to most manufacturers even the reputed german names. The japanese have mastered the art of mass producing the best compressors in the world but Honda has not mastered the art of designing the best HVAC system.
  • crvgwynncrvgwynn Posts: 1
    Just one more compressor explosion here too. I can't believe there are SO many postings, SO current, and dating SO far back! I'm so depressed to find out that the car I have no choice but to keep for as long as possible is going to be sweltering for my kids and I for the duration, with no ability to defog in the rain or summer humidity either. And we have a 7 hr drive this Friday. Ugh. 2002 CR-V with 139k btw. Bought it as a certified pre-owned in 2005.
    Was hoping like crazy for some kind of belt issue or something only to hear at 5:00 after being w/o a car all day the dreaded words "compressor came apart, need a new one plus clutch, filter and dryer assembly"... $$$ to repair of course. Since repairing it simply isn't an option, I had to pick it back up, AND pay $100 for the privilege of finding out I can't afford to fix it. An fyi to others in case you hear this: I was told it blew up because there was "too much freon in the system". What they put on the invoice: "system overcharged, remove to correct amount of R134A." I asked how this could be, since I'd had it for 5 years and never had anything done to the AC. They said it must have happened prior to my buying it. Uh-huh. I was going to take it somewhere else in the morning, but after innocently doing a search to see if used or rebuilt compressors really do exist (mechanic said no), I saw this site... and now I'm feeling like getting a second opinion is probably irrelevant. Might get a different repair figure but I can see it's still going to be impossible. Suppose I'll try calling the Bel Air Schaefer & Strohminger where I got it, but since I haven't used them for any work since I bought it (no loaners), I'm not optimistic! "Misery loves company" I suppose but this is ridiculous!
  • macawpamacawpa Posts: 3
    edited July 2010
    Thank you all for your posts - it allowed me to go in fully informed upon my experiencing 2004 CRV AC system dying. If there is anyone who has specifics as to service bulletin, please post - nothing found on web and dealer says none although they may not divulge as that would document and indicate Honda recognizes there is in fact an issue. My 2004 CRV compressor bit the dust about a week ago and I did in fact see metal shavings within compressor line filter. My estimate (Chicago Metro area) was higher than any I have seen posted and needless to say I was floored. However armed with info. from here and other sites, I told dealer going in that if this was the problem stop and I was going to contact Honda. I did, did not state a desired amount and received compensation down to a lower amount than I have seen posted. Now I have owned the vehicle since new and this is my third consecutive Honda. I am proceeding with full system replacement right now so hopefully it will work for a while. Will it enter my mind as far as trading the vehicle or selling it in sooner ?? probably - I would not want to go through this again. Fortunately I have a second vehicle but CRV will have been at the dealer for 8 days w/no loaner of course.
  • I bought a 2004 Honda CRV because I was told and also read that Honda makes good cars. Two years 9 months and 30, 000 miles after I bought it (Aug 2006), the compressor blew up. Luckily I had 3 more months under warranty, and the entire a/c system was replaced new for a total of $3200 I was told. 30,000 more miles and two and a half years later the compressor blew up again while on vacation under 100 degree weather-June 26-July 4, 2010. Brought it back to CT and was told I needed to pay the whole thing. After several talks, I was told, I needed to pay $1300. Still no good. Why should I pay for a record on a defective product -Compressor Keihin 38810-PNB-006? If it had been another major part of the car, I could understand. But in 30 years of owning vehicles, this is the second time I have problems with the a/c, both times with the same Honda vehicle, both times within 4 years. What are the chances of that? I am still waiting for Honda to do the right thing. These compressors are defective and I should not be paying for bad workmanship. I still hope that Honda chooses manufacturers that build products that last more than 3 years or 30,000 miles. I am sure that Honda still is "striving to create and produce products of the highest quality.."
  • karlfredkarlfred Posts: 1
    Well, now that I'm not alone, I don't feel too bad (NOT!). Our 2003 CRV just lost its AC system on July 5. Same compressor meltdown that corrupted the entire system. We have 57k on it, and the extended warranty ran out 2 1/2 months ago (Arrrrrgh!). Our dealer wants $3400 to replace the system. Spoke with Honda today, and am supposed to get a call from a case worker within 48 hours. Hey, this is Michigan. How much do they think we really need to use the air up here???
  • beyondoilbeyondoil Posts: 15
    If you search previous e mails there's an opinion that the problem is in the condensor as opposed to the AC compressor. Apparently the flues in the condensor are too small and under certain situations the compressor can be pumping liquid freon instead of gaseous freon. This causes it to blow apart.

    So I don't know if I have my terminology correct on the gas vs liquid but this was pointed out by a Honda mechanic a long time ago.

    PS I sold my CRV but told the buyer of this website. I had put in an aftermarket AC that I bought off E bay. It was working fine when I sold it.

  • blueiedgodblueiedgod Posts: 2,803
    A fix could be as simple as placing an additional fan in front of the condenser to force more air through it to further facilitate heat transfer
  • majormetmajormet Posts: 1
    A/C failure. CRV 04 . Local mechanic gave my Technical Service Bulletin (TSB#09-076) ISSUE DEC 3/09.....not a warranty issue but a goodwill application....

    Air Conditioning Tech and I had a good laugh..
  • pspmacpspmac Posts: 13
    Don't hold your breath, Honda has no intention of doing the right thing! My AC system self destructed last weekend. The dealer tried to charge me $2000.00 and didn't even bother to mention that Honda might offer some assistance. That assistance was 25%, I don't think so. If your AC failed go to it seems Honda continued to sell CRV's with defective ac systems but didn't mention a word to their customers about it. I am so angry I have printed up letter and am putting them on every CRV I see. Honda just screwed the wrong consumer. :lemon:
  • imidazol97imidazol97 Crossroads of America: I70 & I75Posts: 18,046
    >Honda continued to sell CRV's with defective ac systems but didn't mention a word to their customers about it

    Isn't that the same as what they did with transmissions in various related cars? Some are slow learners?
  • wzly99wzly99 Posts: 6
    Thanks so much for posting the TSB number, majormet! For anyone who's interested, I found a link to the bulletin posted by a member of the forum.

    Link to post:

    I spoke with my case reviewer at American Honda today. Hoping to get a little compensation for the $3069 complete A/C replacement (2004 CR-V, 60k mi).
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,599
    " Bye bye Honda!"

    " I am done being a victim to car companies"

    Do you expect cars to never break or have problems?
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