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Honda CR-V AC Compressor Problems

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Comments

  • Then how do you explain my 2004 CRV? It's A/C compressor
    imploded at just 20,000 miles....
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,610
    Well, of course, that's unacceptable and I'm sure it was covered under warranty.

    Complaining about a failed A/C compressor at 180,000 plus miles is a different story. Tough luck but hardly a "defect".
  • sandman_6472sandman_6472 Coral Springs, FLPosts: 2,626
    Just found out I need a new compressor and not to happy. What should I do and who should I call at Honda to complain? I've done some work at the dealer...a few TSB's among them. Any help would be greatly appreciated folks. Is there a lawsuit pending on this issue?

    My 1st Honda and still love the car but annoyed with the compressor situation!

    The Sandman :( :sick: :shades:

    2014 Hyundai Tuscon SE/2005 Mazda 3s/2008 Hyundai Accent GLS/2009 Nissan Versa SL hatch

  • 20,000 miles but when a car is seven years old, it is not under warranty anymore.
    Cost me nearly $1400, Honda reduced it from $3400. The car has never been driven more than 2 to 3 times a week since being purchased new. I find that unacceptable. So my CRV is my eighth and last Honda.
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,610
    I'm having trouble understanding here.

    Not using an A/C can be hard on them too as seals dry out.

    You have a seven year old car that is four years out of warranty.

    Honda agrees to step up to the plate and eat 2000.00 out of a 3400.00 job.

    It sounds to me that they wasted their money trying to please you.

    You still find this action "unacceptable" and as a result, you will never buy another Honda?

    I hope you are able to find a perfect car somewhere that never, ever gives you any kind of a problem.

    After a lifetime in retail I have learned that doing a customer a favor rarely pays off and this is a great example of this.
  • sandman_6472sandman_6472 Coral Springs, FLPosts: 2,626
    Do you happen to have the number for Honda so I can call them and see what, if anything, they can help me with. I really think my compressor has worn out prematurely and need some help. I could see if my car was a few years older with double or triple the mileage, but with not even 33k on the clock, it seems a bit premature. And I do keep up with the maintenance on my car...the only thing I've not done is a drain/refill of the cooling system...even had the tranny fluid swapped out on your advice.

    T I A for any help you can give...you've always given logical, well thought out answers to folks comments in here, so I do appreciate all your help. And no, this hasn't soured me on Honda as it could happen with any brand of auto.

    The Sandman :( :sick: :shades:

    2014 Hyundai Tuscon SE/2005 Mazda 3s/2008 Hyundai Accent GLS/2009 Nissan Versa SL hatch

  • isellhondasisellhondas Issaquah WashingtonPosts: 17,610
    Sandman,

    I don't have the number to call but you can "google" American Honda Customer Service and that should give you the 800 number.

    In your case, I think there is a good chance Honda will help you out. I have watched them do this many times. You might want to start with your local dealer first. A lot of times they will really go to bat for their customers.

    And, yes, this can happen to any car. The same company that builds A/C compressors for Honda no doubt builds them for other makes as well.

    Good luck!
  • wasfanwasfan Posts: 15
    edited September 2011
    It's not the mileage, it's the damage.
    If we were just talking the AC compressor, fine, I'd replace that and not think twice, for the most part.

    But when the compressor goes, it takes out pretty much the whole AC system. THAT's the problem. I'm not looking at a couple hundred to repair or replace, I'm looking at several THOUSAND.

    That is the issue. It's a flaw and Honda won't own up to it.
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,610
    Not necessarily. An A/C compressor can fail and cause no other damage.

    And this is true on ANY car. Not just Hondas.

    A/C systems all work in exactly the same way.
  • Yeah.. that is exactly what I thought.. when I had an oil change and then my a/c blower fan just stopped working..my mechanic "assures" me that it is a coincident..but it sounds fishy to me..I had everything checked and its not the fuse or the motor itself.. he narrowed it down to the switch in the dash that turns on the motor..strange..will after I replace that I will be holding my breath hoping that my heater and A/C still work.. I checked into the the class action suit for honda crv a/c problems.
  • that's the a/c to have, one that dies when you need it most!.. my blower died for no apparent reason . .now I'm nervous after reading all these blogs.. I have lousy credit but I was able to get my 2004 Honda three years ago..and I am paying through the nose for it.. but I figured ,,that's ok coz it will be all mine in nearly three more years and I will be 63.. just hold on to it a take good care of it and I will have it free and clear well into retirement.. now I am thinking I will be stuck with a lemon of sorts.. or waiting on the edge of my seat for when the A/C dies on a hot day and ends up costing me thousands of dollars that I dont have.... the consumer get screwed once again!! :lemon:
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,610
    Speaking as a person who used to run a busy shop, we typically would get blamed for things that had nothing to do with the work we had done.

    " You changed my oil and now my A/C blower doesn't work"

    Nothing fishy about that. They didn't break your fan switch.

    Nothing "strange" about an A/C switch wearing out. Pretty common on any car for this to happen. This has nothing to do with a bad A/C compressor.
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,610
    You should relax and remember that forums such as this one always attract people with problems like a magnet.

    The vast majority of CRV owners won't have these problems.

    Cans can and will break however as they age. Things wear out with age on ANY car.
  • isellhondas.....hum....I think your user name speaks volumes as to the motives
    behind your defensive postings. Of course you want any inquiring minds to think this a/c failure is a normal result of miles and age.

    My dealer says the replacement system has been "upgraded" and should not cause any further problem. If that isn't admitting the original part was sub-par then I don't know what is.

    And, while you're at it, try getting Consumer Reports to remove that black mark they gave the 04 CRV for the A/C system's reliability. Your chastising me is a waste of your time because I remain unabashedly ungrateful for the "favor." You're just kicking a forum member for reporting the truth.

    I've been drinking the Honda Kool-Aid since the 1976 Accord but I am done now.
  • "Not necessarily. An A/C compressor can fail and cause no other damage."

    That would be the point exactly. IF that had been the case with the CRV, I wouldn't have probably blinked an eye.

    It's the "...and cause no other damage," where the CRV compressor fail is different- very.... expensively.... different. Takes out the whole system.
  • You've been on this forum for a long time--you are very tenacious indeed!

    I agree with you that an a/c going out at 154,000 or 188,000 probably isn't too surprising. No whiners allowed-right? But...
    #27 by Inkie (37,000 mi)
    #33 by vivimz (47,000 mi)
    #38 by boognut (45,500 mi)
    #50 by crvrider (45,000 mi)
    #51 by snowy3 (44,000 mi)
    and on and on and on. Face it--this is a problem with these cars.

    If a few people tell you that you are a horse, you can believe they are wrong. But if 100 people tell you that you are a horse, you'd better look in the mirror.

    You say you ran a busy shop (#1957)-we have something in common there. I started out as a mechanic at a Chrysler dealership in 1979, advancing to chief heavy line mechanic, and eventually owning my own, very busy mechanic shop.

    I can tell you that with all the problems Chrysler, Dodge and Plymouth had in the late 70's throughout the 80's, I do not remember a compressor failure at as low of mileage as what we have seen with the Honda's.

    Maybe we can agree on some other issues, though. What busy shop did you run? Was it a shop specializing in Honda service and repair?
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,610
    My username go's back a few years. I actually retired last year and therefore have no dog in this fight.

    Even when I was in the business I tried to be objective. I have never blindly defended Honda as the veterans here will tell you.

    Back when this forum first started, I was surprised to hear of compressor failures so I checked with our Service Manager at the store where I worked.

    He had no idea what I was talking about. He had seen no increase of A/C pumps on CRV's.

    So I checked with our Parts Manager who ran a History Report to see how many we had sold in the last year. I think it was a total of three or four and the store I worked at was the highest volume Honda store in nine states.

    In your case Honda stepped up and ate a huge portion of your repair bill even through they had no obligation to do so.

    Yes, it was a "favor" that saved you 2000.00 if I recall.

    Maybe I'm the only person here who has to wonder why this gesture wasn't appreciated.

    I'm not "kicking" anyone. I just don't understand.
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,610
    You have to remember that only those with problems come to these forums to complain. In your examples you cite, I agree, they should have lasted longer and the majority no doubt did.

    When I was in my 20's I managed a very high volume Sears Auto Center.

    Back in those days, we did everything. We sold and installed engines, A/C units etc. We did as many as 20 brake jobs in a busy Saturday. We did front end work, overhauled carburators (yes, Themo Quads) and would do valve jobs and almost everything that came in.

    Heck, Hondas were all motorcycles back then!

    Then I spent nearly 20 years in the tool business and as a result have probably been in thousands of shops rubbing elbows and picking the brains of guys like you.

    Heavy Line Guys have in my opinion the toughest job in the shop.
  • louloveloulove Posts: 11
    edited September 2011
    I suggested that you get busy and straighten out Consumer Reports, and oh, by the way, there are other message boards on the net that need to be enlightened by your wisdom. Have you ever heard of Google? I suggest you try it, just put in CRV and "black death."

    If Honda had covered the entire cost, I would have already traded the CRV for a new Honda. That would have proven that they did care about their customers who had premature failures of their ENTIRE A/C system. So the $1400 they charged me cost them the sale of a new car. Instead I will be looking at the Toyota RAV4.

    Since you have not personally experienced the problem that the rest of us have, I have no idea why you feel compelled to come in here and tell us how glad we should be that Honda helped us out. You are preaching to the wrong choir here.
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,610
    edited September 2011
    I still can't believe that you are so spiteful that Honda was willing to pay the lion's share of having your A/C fixed on an out of warranty car.

    They gained nothing but contempt from you by doing this and they lost rather than gained a customer.

    They should have done nothing. The end result would have been the same.

    But, I learned that lesson long ago as a young manager. Making a partial refund or adjustment is never appreciated. Either do nothing or do 100%.

    Apparanty this is a lesson Honda hasn't learned.

    I hope your next car is 100% trouble free whatever it may be!
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