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Pontiac GTO Strut Problems

wswonewswone Posts: 7
edited July 16 in Pontiac
I have owned my 06 for a month now and it is in the shop for the second time waiting for parts. The first instance was that with under 100 miles the serpentine belt came apart. Bad enough, but the dealer did not have another.

I would guess that the second problem also started at the onset. I had been noticing some noise coming from the front end when going slow over bumps. I attributed this noise to the stiffer suspension and let it go. This was a bad idea because the problem turns out to be the front struts. The left side completely lost it's charge and has also affected the stabalizer end on that side. Again, the parts are not available and with the 4th of July holiday I might get the car back on the 6th or 7th.

I am cusious if others are having any problems that stop you from enjoying the car and if so, are you finding parts only in Michigan.

I am really enjoying everything at this point except for these setbacks. The ride is comfortable and for me at 6'-3" and 275 pounds the car fits very well. I can drive all day and feel rested at the end of the trip.

Thanks for your input.
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Comments

  • beachguybeachguy Posts: 10
    I have my o6 for approx. 6 mths. and the only problem was the power seat which was easily repaired. Regarding the strut problem I read on another forum that there was a shipment of 06's that had strut problems due to the car being overly tied down for the boat ride putting continued stress on the struts causing failure. Makes sense I guess. Hope this helps.
  • wswonewswone Posts: 7
    Thanks for the reply. I was thinking transit damage also but had not heard of it happening on board ship. It is still kind of hard to imagine a GTO coming in on from overseas.

    Other than the two problems, I love the car. Excellent power plus drives and handles very well. I am still looking for excuses to drive somewhere just for the fun of driving. Do you still get a thril driving?
  • cccompsoncccompson Posts: 2,388
    There are many recent reports of strut failure. Most seem to be associated with cars built in February 2006. It looks as though they just got a bad batch.
  • wswonewswone Posts: 7
    My dealer is replacing both just to be safe. Even in a failure, this is a positive experience as the dealer has provided an 05 Denali as a loaner. Thanks for the reply.
  • emd567emd567 Posts: 15
    The only problem I have had with my Goat was the locking bar for the trunk. It worked loose, and the trunk wouldn't latch. 30 seconds with a 13mm socket, and the problem was solved.
    I just changed the oil at 6700, and checked out the front end for strut rub. No rub, no problems, so I am a happy camper.
    Car was built in Aug 05, as a 2006.
  • wswonewswone Posts: 7
    I do not know my build date but assume the car came in early this year as I bought it immediately after delivery to the dealer. I am not a happy camper yet as it has now been a week and parts are still not in. I am very disappointed in GM and there spares support on this. I find it incredible that parts for an 06 Pontiac are more than two days away. While I do love the car, I am having some very serious second thoughts on the whole GM support issue.

    Thanks for the reply.
  • cccompsoncccompson Posts: 2,388
    In my experience, GM parts have always been rather slow. Factor in the Australian origin of the GTO (and the relatively small number sold in the U.S.) and it's safe to assume that such waits will be the norm.
  • impulse1impulse1 Posts: 2
    Wow! What a bummer, Just purchased a 2006 GTO with 6 speed manual and 18 inch wheels impulse blue on 7/03/2006. vehicle was manufactured on 03/2006. after driving for 4 days both front struts blew throwing oil and grease all over undercarriage and wheel wells, immediattely took to the purchasing dealer who inspected and told me parts would be a week to get,i have parked my car until parts arrive even though dealer states its still ok to drive while waiting for parts. dealer states has never seen this yet, i took a copy of this forum to him (JIM) he tried to pull up any issues from pontiac and nothing is showing for strut problems. the entire bottom of vehicle must be steam cleand now and have parked vehicle until parts arrive. i suggest to all gto owners to have struts checked immediattely as this is becoming a big issue. I believe that a bad batch of struts is to blame and pontiac must be aware of this but not informing dealers, As they are probably trying to sell remaining GTO's before making this public, as 2006 is the last year for the GTO in the US. The dealers are not even telling customers yet that this is last year. I love everthing about this vehicle and hope this was just a fluke and not a sign of future issues. If you read about the austrailian Holden manaro aka GTO it is described as very dependable. The manaro has been in production for many years in australia, even though it has only been here since 2004 as the GTO. Holden the company that makes the manaro slash GTO is a subsidiary of general motors. Again please have your GTO's struts immediattely checked as this can become a serious handling/fire hazard.
  • jrk06jrk06 Posts: 5
    I have a 2006 GTO. I believe it was manufactured in February so I am concerned about the strut problem. I am not too car savvy, so how do you tell if you need new struts? Are there things to look/ listen for? Also has anyone talked to pontiac about the time it takes to fix these cars. As I follow some of these discussions, I am concerned about the quality of the GTO. I have only had the vehicle for a couple of months, however I had a annoying rattle noise which was fixed, and now the cloth in the inside of the car has pulled away a little. I am not sure how they'll fix that. These are small items, however, I expect a little more for a vehicle that is over 30,000. But I guess nothing is perfect. In the plus column, it is VERY FUN TO DRIVE!!
  • wswonewswone Posts: 7
    There are many of these failures that I have found. Check out the following and you will see many more plus it is a good GTO site.

    http://www.ls1gto.com/forums/showthread.php?t=87755
  • impulse1impulse1 Posts: 2
    Thank you for the info. They never even offered a rental to me, I dont want to leave it at dealer anyway, as that just gives the crew a chance to drive and beat my new car. I have it specifically stated on dealers computer that my vehicle is never to leave lot without my permission. i purchased mine at ferguson pontiac in broken arrow, oklahoma.
  • gpr1200rgpr1200r Posts: 1
    Count me in as another strut failure. Build date 02/06. Here is another good GTO site http://www.gtoforum.com/showthread.php?t=8230
    Also to file a formal complaint you can visit
    http://www-odi.nhtsa.dot.gov/ivoq/">link title
  • roadrunner70roadrunner70 Posts: 241
    i have a 2006, and i have not yet checked the build date. so far no apparant leaks in the bushings. anyway, i was told by the shop manager that there are few bad bushings in the 2006 (however, that is before the bad batch started to allegedly show up), but of course there are solid not liquid filed aftermarket busings that can be installed. given the overall vehicle, this is a relatively small and easlity repairable problem. rr70
  • dms4dms4 Posts: 1
    I also had a strut blow out. Build date was also 2/06. Service from dealer was great. Love this car.
  • terriedterried Posts: 1
    I to have a 2006 pontiac GTO not sure of the manufactured date but after having it for 2 days the struts blew. I was told it may be 2 days to 2 weeks before they could get parts.

    I've very disappointed and of course didn't expect this out of a new car.. yes its covered under the warranty but now it makes me wonder if the car is going to be dependable. with all the problems I have read on different fourms about the struts I think there should be a recall.

    I'm just sick over this.
  • I just dropped my GOAT off yesterday... I do not have a full diagnosis yet but I suspect it is a strut problem... Does anyone elses GTO bounce around on the highway like a boat?
  • wswonewswone Posts: 7
    Has anyone received an explanation from their dealer as to Pontiac acknowledging that they have a problem? As of Friday my dealer could find nothing on it other than the many hits on the internet from owners looking for help.
  • mike, thanks for the updated information. my main concern, if i have leaking strut bushings, which at the moment i do not, is that even if i don't mind putting in aftermarket strut bushings, if this occurs during the warranty period, why should i have to pay for the labor. if gm can't supply the replacement parts, then they should step up on this. willthey?? thanks. rr70
  • GM will pay to replace the leaking sturts. The issue is how long do you want to wait for them. If they are leaking you shlould nto drive the vehicle. the strutsleakage is progeressive and wil get on your brakes and suspension components

    Some deaelrs out there will allow Pedders struts to be installed but you have to pay the difference. l. I wuld strongly recommend this if
    your dealerhsip allows it. the GM struts are crap, even if they do not leak

    mike
    dms
  • b4zb4z Posts: 3,372
    Compressor went out in my '04 and there are none in Detroit.
    Called fred beans pontiac just to make sure my dealer was on the up and up and they said there are only about 30 in the whole country.
    Let's see, 40,000 GTOs produced and only 38 compressors at dealerships throughout the country.
    That can't be right.
  • I also had both struts blow. Purchased on 6-30-06. Noticed puddle on 7-1-06. Still waiting for repairs as of 8-8-06. Called Pontiac several times and asked to have my warranty extended as I have not driven car except to dealership since 7-2-06. They state that this is not possible. They offered me oil changes, but I declined. Has anyone contacted an attorny about this? This is a huge safety issue, and Pontiac is acting like it's not happening, still selling faulty GTO's.
  • I spent two hours speaking to my local dealer and GM today. My call reached "escalated status" in call center lingo and I was able to talk to a mid level supervisor. If I understood correctly, the supervisor said that ~300 sets of struts are on back order. I've been waiting two weeks for my struts and they said that I will have to wait 2-3 additional weeks for parts. I demanded a rental and they agreed to pay $42 a day for a rental provided it was a GM vehicle.

    When I asked why a dealership would allow me to leave with a hazardous vehicle, they did not have an answer. Likewise, GM was also unable to explain why there has not been a recall, or why my dealership which had at least two other GTOs come in before mine with the same problem did not phone me to suggest I come in to have the struts inspected.

    As for the nature of the problem GM stated "the wrong fluid" was used to fill the strut.

    If you have defective struts GM owes you a rental until the car is fixed. As for the 2-3 week delivery, my guess is that they are having to manufacture new struts. It takes 18 hours for a plane to fly from Australia to the US, not 2-3 weeks. As for the GTOs in dealership lots, my guess is that they will get any available struts first since they can not be sold in good faith with potentially defective struts.

    I have also been reviewing state statutes regarding lemons. In my state, GM has 30 working days to repair the car or they will have to enter arbitration. At that point I will ask for a full refund. Given the unprofessional behavior of GM up to this point, an arbitrator might agree with my request.

    I am exceptionally disappointed in GM. Last year I bought a Bonneville GXP and in the first two months, it need to have the transmission rebuilt because it failed the second day I had the car; And two weeks later, due to heat, the rear edge of the fender and the front edge of the front door expanded a sufficient amount so that the front door edge jammed against the fender. It spent ~10 days in the body shop while this problem was being addressed.

    Fool me once, shame on you, fool me twice, shame on me.

    I'll keep you posted.
  • hammen2hammen2 Posts: 1,313
    Just found this discussion.

    The problem was that Monroe Australia changed strut oil from Shell to something else. Factor in the GTO being built in Australia, and taking upwards of 3 months from assembly to arrive at dealerships, and this problem did not become known. GM did not see the pattern of failures because dealerships were not filling our repair reports correctly - DMSdesign here on this site was instrumental in getting this problem recognized by GM.

    Replacement parts have been manufactured and are in transit. Unfortunately, I believe this "in transit" may be by boat - not sure if gas-charged struts are allowed to travel by airplane, especially in the current terror-concern climate.

    GM has sent a bulletin to dealers regarding this issue. It is NOT safe to drive the car - in addition to control/accident avoidance issues, the strut oil also eats bushings and removes undercoating... continuing to drive the car would be very bad. Dealerships should be, at a minimum, putting you in a rental car. If not, call Pontiac CAC.

    I suspect that GM will do a full recall once they have parts. Of course, we'll see if dealerships will then actually replace the affected parts (cars built mid-January until May 5, 2006) on unsold cars sitting on the lot.

    If you've been waiting awhile, you might push your dealership/GM to put aftermarket parts on your vehicle. Pedders (http://www.peddersusa.com) sells such parts. Some folks have paid the difference between the GM price and the Pedders price, others have been successful in getting their dealers/GM to put the Pedders on at no upcharge...

    Good luck to those of you who have this problem. I agree that GM should have stepped up to the plate more on this (everything seems to be on a case-by-case basis). And, it would be nice if dealers would read their bulletins, and understand that this problem is serious and that customers should not be driving their cars...
  • i have an o\06 with a small clunk from the right front end when turning into a driveway. so far no leakage seen.

    i want to clarify which bushings are leaking. mu understanding from looking at photos on another message board is that the positioning struts which go through the front crossmember under the radiator are the ones with the blown bushings. that is what the photos showed.

    now, if people are saying the struts are leaking, i assume that they are referring tothe mcpherson struts. but that is not what was originally reported as the problem. therefore, if there are readers with mcpherson struts leaking or bushings on the mcpherson struts, let us know asap thanks. rr70
  • My 06 has been at the dealer for almost a month. Summer is winding down here in Rochester, NY and no fun car to drive. I just spoke with a GM rep from Pontiac and he told me that GM is aware of the problem, and the struts have been ordered, but they are on backorder, but he didn't think that it would be too much longer. When I asked him what that meant, there was silence on the phone. He just wanted to let me know that GM is aware of the problem, the same thing that everyone else has already told me. What do I do next? I really want the car, but there must be some sort of compensation. The more I think about it the more pissed off I get. I just want my car back!
  • Yes, I have talked to a lemon law attorney. First off call GM customer care phone number and get the ball rolling. The number is 1-800-762-2737. Also go to lemonlaw.com . I am also waiting for parts for over 2 weeks. In my eyes the car is ruined. I have oil all over the brakes and the under carriage. If GM can`t find parts for this in 30 days it is considered a lemon by Illinois Law. I told GM rep I want a buyback, period. Makes you wonder with all the problems GM has and this was my 3rd new GM purchase that they would TRY to make a customer happy. Not a chance in hell.
  • gtookcgtookc Posts: 1
    Purchased an '06 GTO in June of '06 and both struts were leaking and useless within a few weeks. The dealership replaced them within a week and I was back on the road. Then some sort of bushing came loose on the front suspesion and had to be replaced. Well, here I am again with two struts needing to be replaced in August. The dealership was boogled and stated that they did not about any problems with the GTO.

    The lemon law is dependent upon which state you live in but normally if the car is in the shop for more than 30-45 days, those do not have to be consecutative days, and or three to five times in the shop within a year usually means you should seek an attorney to relieve you of the lemon.

    The dealership did not give me a rental, did not offer me any option but to wait till the struts come in. Now I just have to wait to lose control, roll the car a few times and volia, instant millionaire!
  • Today marks 1 month 2 days that I have been waiting for parts to repair my GTO. When I last spoke to GM customer assistance August 11, I was told that they would contact me weekly to update me as to the status of the parts delivery. No updates from GM despite the fact I have phoned GM on three separate occasions and left a voice mail for the very same customer service rep who promised to phone me weekly. I'm begining to see a pattern at GM. They simply don't care.

    I called my dealership, the largest Pontiac dealer in the world, and the service dept told me that the parts would be in next week. So my guess is if all goes well and my dealer is correct, it will be at least two weeks before they will attempt to repair the struts.

    Does anyone from GM read these posts to get a feel for what the customers are saying? Judging about all that I have read about the strut problem here and at other web sites it appears not. GMs mishandeling of the situation would make for a great case study for a business school. Let's look at the facts; knowingly sell a defective product, put peoples lives at risk, deny responsibility and not be willing to repair the problem in a timely manner. Did I forget to mention we lost 3 billion dollars this quarter?
  • I received a phone call earlier today from the GM customer service rep. The rep indicated that the struts would arrive at the warehouse in the next couple days. With the long weekend my guess is that the end of next week (Sept 7 or 8) the dealership may have a chance to repair my car.
  • My dealer called, the struts are in. But they won't be able to work on my car until next Wednesday. Oh well.
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