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Chevy Silverado and GMC Sierra Steering



  • i called gm, got a claim #, they said i have to pay, i'm fight it. :mad:
  • bstacybstacy Posts: 1
    I have no power steering at idle on 2004 Silverado, 2WD 5.3 Liter 4 door extended cab truck. You have to hold the brake with your left foot and press the accelerator with your right foot or put the tranny in neutral and rev the engine to get the steering wheel to turn when stopped.
    Last Friday 4-10-09 not being able to steer caused me to side swipe a sign post at about 5 MPH.
    The dealer Service manager said that replacing the pump and gear box "might fix the problem" for about $1000 I want more than a might. Has anyone experienced positive results from these repairs? Chevy and GM should be ashamed . It is no wonder they are bankrupt. I have been a faithful GM fan for 35 years.
  • knah2003knah2003 Posts: 11
    Posted a complaint on...well intering GM website there's nothing but on the side you can be directed to complaint area. It asks if you want a lawyer to call yu back....Good thing there wasn't a pedestian walking, sitting, using a cell phone....We have do more to get them to pay attention or maybe injure someone or ourselves! :lemon: :mad: :( :cry: :confuse:
  • dave8697dave8697 Posts: 1,498
    My '01 had the clunking coming through the steering wheel the first month I owned it back in '01. I now have 26k miles on it and it's more noticable. It has never needed a bumpy road to happen. From what I'm reading on here, I can go to a Chevy dealer and get it fixed free? Is there any harm to not replacing the steering shaft, besides the feel and noise? Aside from the slight noise when turning tight, the truck is OK. I have owned it 7.7 years and have put in a battery, rotated the tires once, and done maybe 6 oil changes. I drive it more now that gas calmed down and I moved 32 miles closer to work. The truck has been to Fl. and back (2500 miles) 5 or 6 times, and that is about half the total miles on it. I'll probably keep it a long time so I want to know if the steering needs attention. I don't want a dealer to mess something else up fixing a noise that has no other ill effect other than a noise when I back out of the driveway.
  • For lack of a better term, that's weird....and unsafe. Thats adefinitely a safety concern and I would contact GM about it..and the BBB and my congressman. You should definitely NOT have to pay for that kind of repair. Be loud. Good Luck
  • I had the whole steering shaft replaced. GM has a new part to replace the old ones 19153614. Its definitely a problem they know about cuz there's a TSB on it. But no official recall. I don't know if it's a safety concern but a modern truck shouldn't rattle like a Model T.
    I emailed through the website and sent a snail mail to corporate. I actually got called back. They will ask you to take it to a dealer to check it out and, of course, a dealer will charge a "diagnostic fee" to do so. But I said no way should I have to pay up front for something that should have been fixed under standard warranty. I got the "lube kit" the first time under warranty. But you guys should demand the new part.
  • Dumb question: You do have plenty of fluid in the reservoir, right?

    Did the dealer experience your low speed non turning issue?
  • sjgbzsjgbz Posts: 3
    I have a 2003 Sierra and have experienced steering issues since buying this truck. First it was the moaning sound it made upon turning the wheel(like a seal at an aquarium). Then came the clunking noise. Now I'm experiencing a safety issue. My steering wheel has difficulty turning left from a starting position although turning right is fine. I would really appreciate any direction on this matter from someone.
  • obyoneobyone Posts: 8,065
    There were faulty power steering units being replaced under warranty awhile back. Have you checked the fluid level of the p/s unit? or under the truck to see if the rack is leaking? Assuming you have a 2wd since it's not mentioned.
  • sjgbzsjgbz Posts: 3
    I have 4WD,hopefully that's not tied into the problem
  • obyoneobyone Posts: 8,065
    The moaning sound could be low fluid. The clunk indicates that you need to upgrade the intermediate steering shaft to the new one. As for the difficulty turning left, check the steering box. Something may have stripped. Good luck!!
  • At slow or no speed I lose PS to the right only. R and L turns are fine at speed and L is still fine at slow or no speed. I think this means I need to replace the steering box. Can someone with experience confirm this or give me possible other cause? I am a limited DIY.
  • zimmy1zimmy1 Posts: 1
    I had the same problem on my 2002 Silverado and I found a very simple fix that stopped the rattle. Get a can of PB blaster which is used to remove rusted nuts & bolts insert the long red tube it comes with in the spray nozzle then go under the dash and you will see were the steering shaft goes through the fire wall and you will see what appears to be a collar were the shaft goes in spray the PB blaster gently into the collar at the top of the shaft you will be able to see the PB blaster flow into the collar put enough in that you are sure it coated the internal shaft thats all it takes. I did mine a mounth ago and its still working and if it does come back do it again its alot cheaper than paying a dealer $300.00 to replace the shaft and I did talk to a number of dealers and they say it is not a safety issue it is only the shaft rattling in the tube hope this helps you it worked for me.
  • It will come did the "lube fix" as mentioned in previous posts. Yeah, it works...for a while...but try to have the shaft replaced under warranty or a recall as mentioned before. ;)
  • obyoneobyone Posts: 8,065
    Yep. I changed the shaft on a '02 Denali and no clunks for two years. If you decide to change it yourself make sure you tie that steering wheel down good or insert the tool into the column to lock it.
  • I have replaced the P.S. pump, Hydroboost, the Variable steering canceling kit. when i press the brakes it firms up the steering to almost impossible to move. makes a whining noise when hitting the stopps. fluid level is fine, any information will help.
  • My truck would not turn at idle. I had to hold the brake and rev the engine to turn the steering wheel at low speeds. GM was no help and they are pretty stupid. It is an easy fix. I replaced the the pulley on the power steering pump with one about 1" smaller in diameter making the pump think the engine was revving higher about 2 years ago. No problems since.One issue has concerned me. I could only find a pulley with a slightly different offset so I had to grind a few places on the pump to get enough clearance so the new pulley would turn. This means the serpentine runs about 3/8" out of alignment. It may not last as long but at least now I can drive the stupid truck. If the idiots at GM would offer a pulley that fit with a smaller diameter it would resolve a lot of issues . Dealer service managers basically said I had to live with no power steering at idle RPM and GM said that it was acceptable.It is no wonder GM is bankrupt. With their complete lack of support they have lost a long time customer. My next truck will be a Nissan or Toyota. At least they actually made in this country.
  • cap9cap9 Posts: 4
    I was gonna get this bad boy - does anyone have any experience with this model?

    link title
  • obyoneobyone Posts: 8,065
    At 166K miles, if not properly maintained, is a can of worms.
  • dula1dula1 Posts: 1
    I have lost all power on the passenger side of my Chevy Silverado 2500 HD. Locks, windows, heated seats, everything. I have checked the fuses and relays, all ok. I'm sure this is not an unusual problem. Any ideas, please?
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