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Freelander Maintenance and Repair

We current own a 2003 Freelander SE and have had nothing but problems with the product and service provided by Bill Jacobs Land Rover of Naperville.
We are trying to get some benckmarking information/data on how many problems (i.e., failures, etc.) that the freelander has had and if there are other folks out there who have experience problems with LRNA and/or Bill Jacobs?
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Comments

  • barbara6barbara6 Posts: 10
    I have a 2002 Freelander SE and have had nothing but problems with it as well. Already had to replace the transmission and fuel pump. Car has been back to dealer at least 4 times with sunroof problems. Car is out of warranty effective 6/06 and now I am wondering if I should just unload it as repairs are expensive. I can't afford to buy a new car and am afraid to purchase used and get stuck with someone else's problems. am very disappointed in LandRover as I expected a quality vehicle.
  • cstoltzcstoltz Posts: 8
    I have a 2002 Freelander S and have also had nothing but problems. I wasn't too worried in the beginning as I figured by 40,000 miles or 4 years everything bad would have worked itself out - NOT SO!!! For the record I had all routine maintenance done at the dealership from which I purchased the car until I moved out of state. I now go to another dealership for my "routine" maintenance.

    While under warranty I had the following work done:
    3 window regulators replaced
    Battery replaced (car had to be towed to dealership)
    Heater Core leaking - replaced
    Air conditioning "blower/fan" assembly replaced
    Various squeaks - packed with "anti-squeaking" tape
    Brakes and brake pads badly worn - replaced
    Rear seat ashtray - replaced (wouldn't stay closed - although it has never been used)
    Side mirrors replaced for flaking paint
    Rear seats sometimes get stuck in down position - dealership "unable to replicate"
    I'm sure I've left some things off, but those are the things I can think of. Also, this list does not include the recalls which were taken care of by the dealer during routine maintenance. :surprise:

    Now that I'm not under warranty (as of 2/06) I have had the following work done:
    Brakes and brake pads - replaced AGAIN for wear - my car only has 37,000 miles....
    Intake Gasket blown due to overheating caused by faulty coolant system temp gauge - replaced intake gasket and temp gauge assembly
    Heater Core Leaking (AGAIN) - replaced - is the 3rd time the charm with these?

    My car spent most of June in the shop for the overheating issue and is scheduled to go back in on Monday :sick: - due to a ALL NEW bizarre jerking/shuddering/almost stalling that started a week ago while driving. Talk about scary!! I also got the infamous flashing #4 yesterday - which is SURPRISE - an indication that something "could" be wrong with the transmission. Again, I only have 37,000 miles!!!

    I'm not sure if this helps - but if you have repaired the car - I would UNLOAD it as fast as you can!!! You can purchase several used SUVs - newer models than 2002 for about the same price as you can get for your LR. Good luck. I know I'm going to need it next week! ; ( c.
  • barbara6barbara6 Posts: 10
    So sorry to hear about all your trouble. I DO wish you luck for next week. Mine is going in next week also for the FOURTH (or fifth, I've lost count) sunroof repair. Do you have the "lemon law" in your state? Here, if a car can't be fixed on the third try, they have to replace it...for serious problems like your issues. Are you going to unload your Freelander? I am sure I can get another used SUV for what I can get for mine, I am just scared to death to buy someone else's lemon!
  • Hi All,

    I own a 2002 Freelander S type. All in all, at 75,000 miles, it has outperformed my other car, a 1998 Volvo V70.

    The positives have been the consistantly great "on road" handling. I still love the way the vehicle drives, and the JATCO tranny. It also is a very sturdy little truck, and I was glad I owned it when my wife was rear ended by another vehicle (which was totaled). The cost of repairs to my Freelander was one left tail-light lens, @ $94.00.

    One the other hand, I have had a problem with water leaking under the driver's side carpet from the AC unit, and exhause fumes which invade the cabin (corrected by keeping the re-circulate button depressed at all times.
    I have thought at times that the dealer ( Prestige Land Rover, Paramus NJ) never gets the repair right the first time, after bringing the vehicle sometimes 2 or 3 times for the same repair.

    All in all I am happy with my Freelander, though I did not feel comfortable with it out of warranty, and purchased an extended warranty from LRNA to 100,000 miles. Before that time is up, I will probably trade it in, or give it to my son if it still is in one piece.

    :)
  • barbara6barbara6 Posts: 10
    Hi Steve, REALLY glad to hear you are happy with your Freelander! I should have purchased extended warranty but it was too expensive. I am sorry I didn't. Sure hope I won't need it. Just want all to know that the dealer I purchased my car from - Land Rover Princeton (NJ)- IS THE BEST!! EXTREMELY customer oriented.
  • We own a 2002 freelander and it is a nightmare. The car has less than 50,000 miles. We have owned it for 1 year almost to the date and have put less than 7000 miles on it and it has had 9 service problems. The sunroof, the windows, the door locks, the thermostat, the radio, the speakers, the indicator lights and the latest problem is a transmission gone bad, third gear is out. All of this in one year and 7000 miles! It is rediculus! I have spent 2 days on the phone with Land Rover dealer and consumer relations at corperate office and am getting nothing but road blocks. I definitly think two(or more) voices are better than one..what do you suggest. Also does anyone know if there are any louisville ky forums for disapointed landrover/freelander owners? Have a suggestions on how I go about finding one? I am not familiar with forums, I found this on accident... :mad: :lemon:
  • barbara6barbara6 Posts: 10
    My suggestion is keep at Land Rover USA (Corporate). Be insistant with them. I had to pay to rent a car when my transmission needed replacement (under warranty, thank goodness) and they gave me a $250 LR gift cert (to use at any dealer). After bringing my car to dealer at least 4 times for sunroof repair, Corporate authorized replacement with NEW sunroof. Don't give up. Let them know how disappointed you are with such poor quality from a, supposedly, reputable car company. Considering what they charge for their vehicles, they can afford to help you. Curious...did you buy your LR from a dealer or private owner?
  • Hello folks, I purchased an 02 freelander of july 05. So far I've had a quite a few problems with it, and by the looks of it from every forum I've visited, so has anyone else who purchased one of these overpriced lemons :lemon: . I traded my 2000 F250 for the mistake of my life, and i still have 4 years to pay it. One day last summer I pulled out to pass another vehicle and as soon the rpms raised from shifting into passing gear, the engine light came on and the computer went into limp mode :sick: , after hobbling home and in need of new teeth from the shaking of the engine...I called land rover and asked them what I should do, they told me to bring it in and have the tech check for trouble codes, but told me by my description that it was only a small sensor that needed to be replaced. Well after they printed off 2 pages of trouble codes and quoted me with an authentic land rover price, :mad: I decided to do a little investigating on my own before letting them do any work and before I had to take a second mortgage on my home to have it fixed. When I took the first spark plug out I had a good idea what went wrong. The VALVE COVER GASKETS were leaking, but not outside the cover, they leaked into the spark plug sockets, which in turn caused a misfire in the plug from grounding out in the oil deposit to the side of the spark plug boot,causing the boot to burn down the side, which in turn caused the computer to spill out a million trouble codes for the fortunate land rover dealership. So back to land rover I went and ordered a new set of gaskets, spark plugs and boots for my coils...to my surprise they dont sell boots seperatly for landrover coils...if you want those go to BMW and ask for boots for the 2.5 liter..they might cost a bit but at least BMW took into consideration that the sparkplugs,boots and wires might go before the coils and at least give thier customers that option. After collecting all my parts with my crippled landrover, which by the way I was told it was alright to drive,(by the landrover tech) that it would take me where I needed to go but would use a bit more fuel to do so, the thermostat failed and the engine overheated. Not to the point of damage, I shut it off and had it towed, and of course went back to landrover for a new thermostat as well as all the intake gaskets and O rings that it would take to replace it. Once back home with all my parts, the first thing i did was change the easiest cheapest part... the sparkplug boot, and what do you know, the freelander ran fine. So for the rest of the day I replaced the parts that needed replacing all costing approximately 500.00, an extreme difference of 2000.00 in parts that the dealership claimed that I needed, not to mention the 18 hours of labour it would take to change them at 95.00/hour. In total I saved myself close to 3500 due to a leaky valve cover ;) . Well I thought that I would be the end of my story, but now the front struts are done, the passenger side window mechanism broke inside, the radio/cd player quit working and now the back glass will not go down when you go to open the rear cargo door. The front windshield cracked to the bottom for no apparent reason(no stone chips), and now the rpms fluctuate when it shifts into 4th gear...which makes me shiver, all I can hope for is that my landrover freelander will hold out until its payed for. If I were to give an oppinion on this vehicle, i would have to say purchase a dodge neon or pontiac sunfire you will get way more for your money with less hassels. For those looking for a good place for repair information go to www.alldata.com It costs a bit to sign up, but the information will save you thousands.
  • Oh God! I am SO SORRY you have been going through all of this. (Ironically) had to laugh when I saw your subject title. Very well put! I feel I acted the same. I was vain to think I could own a LandRover. Lucky you know something about cars and was able to do the repairs yourself. The dealers are thieves!!
    Thanks for the repair website. I will keep it "just in case"......
  • I purchased one of the first Land Rover Freelanders to be sold in the United States. I bought it from British Motor Cars in San Francisco, which is a very good dealer and I would recommend them anytime. However, the Freelander stinks. In late 2002, with only 8,500 miles on it, I began to have problems. The dashboard lights would come on and the car would lose power. It cost me over $1,000 before the dealer, which was not British Motor Cars because I had moved, figured out what the problem was. Then, it cost me $800 to get it fixed. One would think the car was under warranty. I guess I was wrong. After that, the computer on the engine began to have problems. It cost me another $800 to get that fixed. After that, the electric window motor failed. I will never have another Land Rover. These things are garbage. :lemon:
  • My Freelander SE has overheated 4X among other things. The dealership fixed it 3X and told me each time it was a different problem. I have had so many repairs done to this vehicle. I am so disapointed and frustrated. :( I have put so much money into my truck that I have had to let other bills go. Now my credit is ruined and I cant purchase another vehicle. erghhh !!! :mad:
    (thank for letting me vent here. Glad to know I am not alone).
    :cry:
  • My back window motor is broken too. The part is $500.00 plus shipping. That dosent include labor. Everytime it rains.... its aweful.
    :lemon:
  • I am considering to buy this car with 34K millage on it. I love the looks but have no clue of such cars maintainance costs and risk of repair that I am taking. I do want a fun and sporty car but certianly don't want to keep spending money on it or sending it for repairs often.

    I read mixed reviews on relaiability, I am completely clueless what to do. Kindly help me please.

    I also need advice on the price the quoted price is around 18K. It has the following features.

    ABS, Air Conditioning, Alloy Wheels, Cassette, Compact Disc, Cruise Control, Driver Air Bag, Dual Front Air Bag, Five Passenger, Front Rear Side Air Bag, Front Side Air Bag, Heated Seats, Leather, Multi Compact Disc, Passenger Air Bag, Power Door Locks, Power Mirrors, Power Steering, Power Windows, Premium Wheels, Remote Entry, Sun Roof, Tilt Wheel, Traction Control
  • You didn't state which car you are buying. The 2002 Freelander does not have all those air bags so I am thinking you mean another car or year. My experience with the 2002 Freelander SE has not been good. AND repairs are expensive (at dealership). Consider something Japanese. They are much more reliable.
  • I too was looking for sporty and fun.... and reliable. Thinking Land Rover would be reliable. But have found nothing but headaches and repair costs that I cant afford. My problems started at around 40,000 miles.

    I would suggest a Ford Escape or a Rav 4. They say they are reliable.
    Plus they are Sporty & fun.

    I will never buy foreign again. The repair costs are twice the price.
    Good luck. ;)
  • zducerzducer Posts: 3
    To all Freelander owners: What ever your problems :sick: just report it to NTHSA. Freelander ->:lemon:
  • My freelander is in the gargage once again. My TRANSMISSION went at 65,000 miles. I am so upset about all the trouble I have had with this truck. It has financially ruined me. I cant even trade it in... or sell it. : ( :sick: :mad: :lemon:
  • Reading your message - I felt like I wrote it !!
    SAME PROBLEMS... : ( :cry:
  • I did report it to the NHTSA. I want anyone who is even thnking about buying this truck to be warned of the problems I have had so they will not go through the same headache and heartache. I am learning alot from reading this threads. Wish I would of researched this truck and found this site before I purchased it.So hopefully others will learn from what we have all experianced with our Freelanders. : )
  • jimnyjimny Posts: 4
    I bought the Freelander in 6/03
    In '05 the engine sucked a valve (is what they call it) needed to be rebuilt - approx 5.5K - I was over warranty by 3K miles but they covered it. I had to pay 1K for timing belt and other parts - quote since it's apart lets do the maintenance. Rear window motor went last month - another common problem.

    Started to hear other clunking noises in the front end when turning - not sure what that is.

    Last week - Transmission started slipping - dealer quotes it 5400 - like 4600 hundred for the trany and 1000 for some leak plenum leak above the tranny. Car has 68K miles and I do not have the extended warranty. I still owe 6100 on it

    Dealer said they;d give me 3K for the car - Joy - can you guys screw me any more please?

    I will be contaced the lemon law site hopefully something happens with this piece of junk car.
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