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Kia Sedona Brakes

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Comments

  • Thanks for your reply! My van has 43,102 miles on it, we bought it new. We have already replaced two sets of rotors, and at least 5 sets of brakes. We have just purchased new brakes and rotors but haven't had installed yet. I know the van has a 10 yr/100,000 mile warranty but don't know the details of it. I just assumed that it was wear and tear on the brakes and didn't check to see if it would be covered, but this is ridiculous!! I would like to gather all the info I can before I call my dealership. Thanks for any help you guys can give me!
  • joancjoanc Posts: 26
    By all means, if you only have 43K on your van, go back to the dealership and tell them this has been ridiculous!! Your warranty should, as I mentioned before, absolutely be taking care of this defect! (Bumper-to-bumper is for 60K, powertrain is for the 10 yrs/100K). Again, judging by our experience with our otherwise great van, and by the posts I've seen on the internet, the brake problem you're having is NOT unique. (That's why I suggested printing out the posts and taking them with you to the dealership if you run into any resistance). Let us know what happens, and good luck!
  • OH MY GOD! I have been going through the same problems with my 2005 Sedona that you just wrote about. Down to the mildew smell coming from the A/C, which by the way all Kia did was pour vinegar into the vents. We had complained immediately to Kia about our brake problems which like every one else was told that that vibration or pulsing we feel when pressing the brake was normal. Last week we take our Kia Sedona in for its' 3 month oil change and maintenance check up which we are told is going to cost $200. Brought in at 11:00am said it should be ready by 3PM. Having no alternate transportation and a dog we are regulated to kill 4 hours around and near the car dealership. 1 hour into the wait are cell phone rings. It is Kia saying that all the belts are cracked and brake pads need to be replaced at a cost of $600. To me this is a red flag because the car only has 16,000 miles on it. After the call we walk back to the dealership and spend another 2 hours sitting in their lot watching TV which at 3pm we get another call from the service guy that now the rotors must be replaced altogether because its really worn out and they have to order the part. The service guy comes to talk to us to which I am very upset and I tell him this is not satisfactory why or since when does brake pads and rotors need to be replaced after such little use. I tell him this has to be the result caused by that pulsing problem that we brought to their attention right after buying the car. The Service guy never acknowledges what I'm saying to him he just keeps talking. He starts telling us that are pads are what they call "soft brakes" and that they use soft brakes to eliminate brake squeal and noise. So your telling me you give up quality and longevity for the sake of eliminating brake noise. Right there I knew this guy was not even listening to me. I was mad and repeatedly expressed to him that this was not satisfactory service. Why wasn't something said to us when they checked the brakes during our last oil change. Why should we have to pay for repairs that are obviously not the norm for a car only two years old. At the time this Service guy verbally says to us that he did notice that our miantenance history does show our complaints regarding the brakes and that he would have to talk to some guy named "bob" to take care of this repair at no cost or will see what he could do about giving us discounts. That day the car stayed and kia paid for a one day rental which I also asked the rental guy what he thought about having to replace rotors after 16000 miles of use in which he even said was not normal at all and said it sounded like something was stuck. Next day mechanic calls and says rotors were going to be resurfaced not replaced...but the service guy told us they were to worn to be resurfaced. Is it because I made a stink? Upon picking up the car we were billed in full. I wasn't there but my sister hit the ceiling not with the cashier she was very nice but when questioning the charges the mechanic happen to be there and had a fast answer for everything. When she asked the cashier who owned this dealership who annouces himself with "I AM" but the service guy (Lie no.1) Who also had a fast answer for everything but nothing. Again when mentioning our past complaints about the brakes and why wasn't something done earlier the mechanic states that the rotors were "blue". Like I'd know what that ment goes somewhere and comes back and says that we never said anything about having brake problems in the past (Lie no.2) When stating yes we did and that the service guy even acknowledged this information yesterday this service guy comes back and says he said no such thing (Lie no.3) To out and out lie to you is unbelievable especially when as the customer you know they are pulling your chain. To look a customer in the face and lie to them is the ultimate worst customer service and just blatant disrepect. It was my sister who had to tell them to not talkback to her and that she was the customer and as the customer she is allowed to express her dissatisfaction with their product without being talk to like she was born yesterday. We've completely lost all trust and confidence in Kia and yes this is truly a scam that is totally a dupe job. Don't know where to go from here. I feel I need to take this further up Kia's ladder. To be blatantly lied to our face by a mechanic and service writer has to be worth putting in a complaint.
  • What does Kia feel is normal wear and tear on their Sedona Van's brakes and rotors. What are your honest thoughts on having to have rotors replaced after 16000 miles of use. I feel this is unsatisfactory. I keep hearing that the type of brakes/rotors being put on these vans are not efficient enough to handle the weight of the sedona vans. We bought your product with the belief your cars were top quality. I feel we've been snowed and ask for your advice to go further. We were made to pay alot for the repair in which I feel was unfair considering we made a complaint about this problem at 9000 miles which we were told at that time was a normal feeling that the brakes gave off. Thank you for your time.
  • ONLY after long trips (after about an hour or so) I get a sqeaking noise from my rear wheels or brakes at low speeds, usually when I'm approaching a stop light or sign. The noise usually goes away when I press on the brake pedal, but last night I noticed that sometimes it didn't which is making me think maybe it's not the brakes.

    Has anyone else had this problem or know what it is? I had Kia look at it. They said they adjusted the pads but that didn't fix the problem.
  • Sign me up for your attorney! I too have an 05 Sedona and had my rotors first replaced at 13,000. At 30,000 I went back in with the same problem and was told I had to pay for a brake inspection. I told them I didn't want a brake inspection, I wanted their repair job reviewed. Since they have a one year warranty on KIA parts, I was still within the warranty period ( I had to show dealer the warranty). Again rotors were warped and they resurfaced and would not replace per the KIA Tech folks they told me. They stated that KIA was not hearing of any complaints about rotors and the problem was likely a result of my unusual driving habits. My unusual habits they stated were illustrated by the fact that at 30K I still had 98% of my brake pads. I primarily drive on highways. Knowing very little, but at least something of rotors, I asked how the rotors could warp if I wasn't breaking often. I was told by the woman that it was commonly seen in the Midwest (should have stayed with CHEVY!)because of wet conditions and the condensation on the rotors causes the rotors to heat up. I then informed her that my knowledge of Physics was also limited, but I would think the condensation would remove heat from the rotors. She then became nasty and informed me that I was also due for a 36K maintenance check ($400) or KIA would not cover any warranty work if I didn't have this work done on time. I told her I would review my warranty since they weren't on top of it and get back to them (they are the only KIA in the area). After review, it appears that I need an Engine Coolant flush but will do so elsewhere much cheaper. Sorry to vent on my local KIA dealer but do want to stay on top of the brake problem. O once my year warranty expires in a couple of months I can't afford new rotors every 13K, or for me, every three months.
  • We are having the same problems but worse. We have taken the 2005 Van back 4 times now to have the rotors fixed they'll keep getting the ripples(hot spots). We have 9600 miles on the van and it isn't even a year and a half yet! Please let us know how you fared! :lemon: :lemon:
  • We bought our vehicle last Feb. 2006. Basically ever since we got the van we get that pulsating noise when going down hills especially but at other times too, when stopping. We only have about 12,000 miles on the van and have replaced the brakes last month. I guess we'll have to get the rotors turned also but I feel that this is a problem with the rotors now that I've read several other people saying they have the same problem. Could this end up being a class action suit like many people have regarding certain years of the Jeep and their pulsating problems when braking?
    Any idea on how we can all make our complaints known?
    Thanks!
    Laura1853
  • mombeemombee Posts: 10
    Still having the problem with our brakes too.. funny thing.. brakes have been replaced. still doing it.. sometimes 10 times or more per day. Had it in to another dealership( the 3rd one) and they couldn't find anything either. However, after talking to Kia America, I was informed that once you turn the car off, the codes are erased. DUh... now.. do you think the dealers don't know that? So.. I took the car in when it was acting up, the ABS light had been on for DAYS and they found something and then turned the car off to see if they could make it "fail" again.. which it didn't. My instruction book says if the ABS light goes on to get the car in immediately... so it's been 4 months and I'm over 50,000 miles and can't get it fixed. All they want to do is sell me something else.. new battery, new brakes, new belts etc. I don't think this problme has to do with the brakes per se.. I think the ABS is setting off and making that pulsating go off. My car now can do it all on it's own.. the brake pedal takes off when my foot isn't even near it. Strange huh? Let me know if you get anything resolved.. I need help before I'm stuck with this white elephant!! Gini
  • ralowralow Posts: 2
    There is no ways of telling if the brakes have hot spots. It comes down to the people that manufacture the rotors not Kia. The vendor they use is putting out a bad quality which is makes Kia suffer. You must remember Kia does not know of these problems until the vehicle is in the market an at that point some vehicles are bound to have problems. I would just work with the manufacture as they are really good at assisting customer who have been pissed off by dealers. Remember auto manufactures do not own the dealers they are interdependently operated and owned. So dealers do what they want usually. Then it comes back down to us good taking pride in our work and job to get the vehicle back running the way it should
  • I live in CA. and have had a 2005 Sedona since April 2005. I have 10,000 miles on it and has been back to the dealership several times (14 or 15 I think)and they keep saying the same thin,they "cannot reproduce the noise" and everything is normal !!!! I have the break problems along with A/C problems,Homelink problems ,gas mileage problems along with others. Under the Lemon Law Act, I will be going tocourt in March 2007 and hope to be rid of this thing once and for all. Please keep me posted on your outcome and I'll do the same. Maybe our lawyers need more ammo.
    :lemon: :lemon: :lemon: :lemon:
  • Thanks for the reply Gini...I hope to hear from others about this also. What can we all do if we are all experiencing similar problems? This is really frustrating!
    Laura1853
  • Well just wanted to give an update - as pathetic as it is! I made my husband call Kia, because I already knew they would treat me like a clueless female. So he spoke with the Service Manager, and of course he "has never heard of anyone else having problems with brakes/rotors"... Offered to do an "inspection (at OUR cost) and unfortunately there was nothing they could do except replace the brakes (again my cost)." My husband replaced the rear brakes himself which had been hot and glazed, and adjusted them up quite a bit and it has been a HUGE improvement! I don't have any of the braking problems I was having. I really think the rear brakes were barely working so it put all the work on the front. It actually feels kind of strange to immediately slow when I press on the brake pedal!

    Their service dept can't seem to keep our phone number on file (they never return calls), but for some reason they have no problem sending several sales ads each week wanting us to buy a new Kia!!! :mad: Best of luck to you other Kia owners!
  • I found out that if we would all call the toll free hotline at 1-888-327-4236 and tell the NHTSA representative what we are experiencing with all the rotors and brake problems (especially the rotor pulsating noises), if they get enough complaints, they can open an investigation and KIA might have to do a recall. So anyone with rotor or brake problems, please call the above number soon to register your complaint.
    Thanks,
    Laura :lemon:
  • mombeemombee Posts: 10
    Oh I'm on that right now. Thanks for that info and I'm going to call them pronto! Great work. Thanks, Gini
  • I have had the same problem with my brake rotors. It has been to the dealer 4 times. Three times in one year. At 2890,7781, and 10644(in one year). Took it in at 15325, could not duplicate the problem. Finally,at 22753, took it to dealer and replaced brake pads,plus other stuff was wrong. We are meeting with Kia and the Texas Department of Transportation in Feb. of 2007 to get them to take it back or replace it.
  • Hello, We are tired of dealing with the rotor problem! Problem being the rotors and brake system are not strong enough for the weight of the van. Kia knows this that is why they fixed it on the 2006 models and are supposedly trying to find a fix for the 2005's. We live in PA and have contacted an attorney pursuing the Lemon Law :lemon: :lemon:
  • Lets hope they fixed it on the 06 because I bought one.
  • Sorry but have to post this. Have literally just finished checking the rear brakes on my 2001 Sedona diesel with 100,000 miles on the clock and they are absolutely spot on. Gave them a clean and built them back up. Was sure they would be down to the metal but nowhere near. Braking is fine but have just put new front pads in. I renew them about once a year. Changed the engine mounting under the turbo and welded new exhaust flexi in at the same time.
  • Two things all with brake woes should try or recommend to your mechanic:
    1) Requesnt that the lugs be tightening with a torque wrench. Most mechanices use impact wrenches which tighten beyond factory specs and also uneven torque amounts. Since the rotor is sandwhiched between the wheel and hub sometimes percieved "warping" issues arise the from unequal torque amounts. You also normally noticed the pulsing after wheels are removed and reinstalled again (ie. tire rotation) since the uneven torqueing is occuring differnetly now. Lugs should ALWAYS be torqued to factory specs (for most other cars it's between 75-90 ft/lbs)

    2) Put GOOD aftermarket pads on your car. If Kia isn't paying for them anyway, get some decent pads. Often times, just running the same rotors that are percieved to be warped with new pads eliminates the problem. It's a big myth that rotors warp. 99% of the time, it's the pulsing is caused by uneven pad distribution to the rotor, creating different coefficients of friction and a "pulsing" sensation is felt under braking. Getting the right pads will eliminate this problem and prevent it from coming back. I'm new the Kia world, but do a little research and find some good replacement pads and you won't have to battle your service managers on your brakes again!

    fyi..Even with #2, you still need #1 because the uneven pad distribution is caused by unequal torquing.

    And for you myth busters, here's a link to brake rotor warping: http://www.stoptech.com/tech_info/wp_warped_brakedisk.shtml
  • Hi,
    I bought my Kia Sedona Sept 2005 new, almost from day 1when I am coming up to a stop the rear brakes groan. Unfortunately this problem is intermittent so of course when I took it back to the dealer I couldn't recreate the noise. It has been in and out of the dealer I bought it from about 10 times but they blamed it on dust in the rear hub which they wanted to charge me for to clean it out. I cleaned the rear hubs myself but it didn't solve the problem. I have now changed to a different dealership and managed to get the service engineer and mechanic to hear the noise. They put it on a rolling road and when both rear breaks were applied together the groaning happened, but when they stopped the rolling road individually the noise didn't occur. This has now been going on for 17 months they have changed the rear break shoes and cleaned them out and greased all the bearings. The noise is still happening and is worse when there is 3 or more people in the car so it appears weight related or when greater breaking is needed. Please can anyone help or has anyone had the same problem?
    Thanks Steve
  • kreakrea Posts: 4
    Hi Steve,
    I am in the same boat(or Car). When I read your email it was like reading my own words. I had thought maybe I had put the email in and forgot. Needles to say I bought my 2005 kia in feb of 2006 and since june 2006 I have had the front brakes replaced, rear brakes replaced, cleaned front and back three times, and I just had it in last wed 2/28/07 for the same problem and i did not even make it to sat. The noise was back. I have never been charged for any work, but the tech that I take it to is having a problem with kia. they say mine is the only one that they have heard of and since I have passed 20,000 miles it should be my responsibility. My tech is really working with me on this.
    This is pretty sad for a car that is ranked top of the line in safety features that this would not be considered a safety factor.
  • Hi Steve
    I am have the same problem with my rear brakes. They groan every time I stop at a stop sign and the more weight in the van the louder they groan. Kia ONLY wants to charge me and it has been going on for a year now. If you find anything that helps please post it.

    Thanks
  • I spoke to Kia's complaint dept. this morning and I am furious!! They are not going to do ANYTHING for us unless we sue them in a class action suit. They are catagorically denying that theres a problem. This joker even had the nerve to ask me why I "think" others are having this problem.... because I can read!!!
    I have had to replace and turn the rotors twice in 20,000 miles. The dealership mechanic told my husband this is a problem with the 2005. They made the van heavier for safety but used light duty brakes, and that they fixed it in the 2006 model. As well the mechanic also warned us to NEVER tow anything because the brakes are likely to fail, even though our owners manual says we can. We need to all unite in this fight and get others to do the same. I bought a Kia because of their safety rating...brakes = safety....right? Yvonne who will be looking for a good class action Lawyer tomorrow. Wheres Erin Brokovich when you need her!
  • jbautijbauti Posts: 6
    My brakes on my 2004 Kia Sedona EX, which we bought brand new, have been making this loud HORRIBLE groaning sound when I come to a stop. I can write a book about this. This problem started at 13,000 miles now I have 59,000 miles on it and it STILL makes this horrible sound. It began after I had the recall done on the Wheels. It has been in the shop so many times and like everyone else, it is only me having this problem. They always tell me that they can't find anything wrong, it is just accumulation of brake dust, or they need to tighten up some bolt. They even had a guy from Kia in Chicago and come down and look at my van. And he tells me there is nothing wrong. This is plenty wrong. They cut the rotors, changed the rotors and gave me new pads, then I got a letter from Kia Corporation stating they would like to reimburse my mileage and time for all the times I brought the van in the shop, which is an hour drive for me one way. The letter stated they would give me $385.00 since my van is fixed now and wanted me to sign all this papers waiving my right to sue or take them to court about my brake issues. I never signed the papers because I told them NUMBER ONE- my brakes are not fixed, like you state. I am totally "burnt" out with dealing with them. But now I have 59,400 miles on it and I am giving it one last shot and I am taking it to a different dealer on Monday. I am trying to record the noise, so they know exactly what we are going through, and yes, the noise never happens when they are driving it. Kia knows very well this problem exists. I find myself totally embarassed to stop at a light or stop sign because everyone turns and looks at my van because of the horrible sound it makes. My husband wants me to get rid of it but we paid cash for it, using much of our savings and we don't have a car payment, now if we get something different we will have a car payment.
    Joanie
    Illinois
  • dtate19dtate19 Posts: 3
    they do have a new brake and rotor system approved they finally put it on our 05 van it has made a world of difference so far. if kia doesn't want to help try calling 1800 my lemon. they are very nice and will be able to help hopefully. worked for us!
  • kreakrea Posts: 4
    can you tell me does this new brake and rotor system for both front and back?? I was told by a tech that this was just put out on the 25th of april.
    Katie
  • jbautijbauti Posts: 6
    Do you mean Kia has a new brake and rotor system for their vans that have brake and rotor issues???? We have a 2004 Kia Sedona ex with 61,000 but are problems were well documenting since 13,000 miles.
  • 05sedona05sedona Posts: 4
    I have had their "revised" rotors placed on my van. Is this what you are referring to when you talk about a new brake system? Mine came directly from Corporate and now with about 5K miles on them, these are warped as well. Can't tell much difference. Does ANYONE have more information about this "NEW" braking system. There need to be something. :cry:
  • 05sedona05sedona Posts: 4
    They are having so many problems with these brakes it is not even funny. We are going on our 6th set of rotors in about 30K miles. KIA will not fix these any longer under any sort of warranty and will be happy to charge for a repair that will only last a few months. They keep telling ma I am the only one with this problem.

    I had a short protest in front of my local dealership and it was quite surprising the number of people that stopped with the same issue. Most are just going to sell their vehicle and pass the problem on to someone else. KIA did offer a buy-back for my vehicle b/c I protested, but after a signed deal was exchanged, there was no follow through. The latest message from KIA corporate was asking for a couple of weeks so they can review my information.

    KIA needs to stand behind their product. :lemon:
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