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Hyundai Tucson Maintenance and Repair

124

Comments

  • Thanks Steve, I will examine the online documentation. I have already decided to get prices from other local dealers.
  • My Elantra belt (same engine) cost $350 to replace in upstate NY. The maintenance schedule is in your manual that came with the car - I go by that.
  • tucson07tucson07 Posts: 5
    -is that our vehicles are so relatively "problem-free" that when we do go in for service they have to make as much profit as they can by adding services. I went in recently with 31,000 miles on my '07 Tucson (also in NoVa) for State Inspection, Coolant Replacement and Oil Change. Before the work was done, they came into the waiting room twice trying to convince me that I needed brakes (even though they passed inspection, cabin air filter, valve adjustment, and the kicker...nitrogen in the tires! I politely declined on all but the look on the Service Writer's face was pure disappointment. I make it a point to edcuate myself with the Tucson's Scheduled Maintenace before I go in just so that I'm prepared to counter each of "their" recommended services. They always do it so be prepared.
  • tidestertidester Posts: 10,110
    nitrogen in the tires!

    Next time be sure to remind them that your tires are already 78% filled with nitrogen! :)

    tidester, host
    SUVs and Smart Shopper
  • 90,000 KMS and rear end is buzzing....any ideas?
  • specialkr4specialkr4 Posts: 1
    Today I brought my 2008 Tuscon in for an Oil Change, the car has 14,512 miles on it and I purchased it new in October of 2008. When I checked in for my appointment the service manager suggested that I get the 15, 000 mile service on it which I declined due to time constraints. I made an appointment for early June to have it done.

    When they were finished with my car, the Service Manager again reminded me of the 15, 000 mile service but then told me that it also needed an alignment and the fuel injection system needed to be flushed and cleaned. On my receipt it says. 15 K Service Injector and Throttle Body Service Align. So it he suggested that I do all this today to the tune of $429.95. When I expressed my surprise at the cost and the fact that I have only had the car 8 months, he asked me if I bought it used and when I said no, he said well it does have 15 K miles on it but I can knock $65 off the price for you. Again I declined and mentioned that we'd do it during my appointment in June but I don't want to shell out that kind of money if I don't have to. According to the Edmunds Maintenance Guide, there is nothing like this on there.

    My thinking is that this is unnecessary service that they were trying to coerce me into, but I want to be sure. Does my car really need this service at 15K?

    This is my first Hyundai, I have always driven Toyotas before and have never had this high a service in the first year of ownership.

    Any insight is much appreciated.

    Thanks,
    Kelley
  • mwatoceanmwatocean Posts: 2
    Here's a question. Is your esp okay. My mileage went down and then there was a recall to reprogram the automatic braking system to prevent rollovers. Once they reprogrammed that, it was back to normal.

    Just a thought.
  • jlflemmonsjlflemmons Posts: 2,240
    A very, very good mechanic gave me some sage advice regarding alignments. To wit; With the tires all aired up to the proper inflation, if there is no unusual wear, the car is not pulling to either side, and the car is tracking straight down the road, why do you think you need an alignment?

    I rotate my tires every 5k and keep the tires aired up. Have only had alignments done when a part wore out and had to be replaced.
  • jdyer79jdyer79 Posts: 1
    I have had this problem also over the course of 4 and 1/2 years. I have had the ac fixed numerous time and now I am trying to use the Lemon Law for help. I would advise you to keep all documents and make sure that every bit of info is correct on all documents. luckily I am a control freak and keep all of my paperwork. Good luck with this. I have had a short in the system, compressor fixed, the evaporator coil. and the compressor again. (also the sytem has ben evacuated and recharged alot) Good luck and keep a positive attitude because you get more flys with honey!
  • 1goddess21goddess2 Posts: 1
    Here in charleston, s.c. for my 2006 Tuscon they wanted +300 for the 32,000 suggested services and a whopping +700 dollars service for 60000 miles. I told them no thanks, and I am glad I printed out the edmunds guide you recommended. Now I know what needs to be absolutely done and I have a better idea. Thanks!!!!!
  • Stever@EdmundsStever@Edmunds YooperlandPosts: 38,921
    Thanks for the update. I've been tire-kicking an Elantra Touring so I called the Hyundai service department a couple of days after the test drive to see how their rates compared to the maintenance guide. I asked about a 5 year old Elantra sedan and asked how much for the 60k timing belt service.

    I was pleasantly surprised when the service writer quoted me a price not too much higher than the guide, and he even told me it was too soon to worry about a water pump at those miles. Lots of places would try to upsell you the pump "since they are in there anyway."
  • I have a Tucson diesel. I have had it serviced at 10,000 km and 15,000 km. I was getting ready to take it in for a 20,000 km service when I noticed in the owners manual that my service intervals are 15,000 30,000 45,000 and 60,000 kms. Is it correct that I don't need a service or oil change until 30,000 km ????
  • I looked at Edmunds maint for my 2007 Tuscon V6 and it said I should pay approx $165. I called my dealership and 2 others in my area and the lowest I could get was $355 all the way to $495. INSANE. All they are replacing is oil, oil filter,air filter and a coolant flush. Everything else is just checking things. So my question is this, where can I take my tuscon to get service then? I have read that getting an oil change anywhere else will cause problems since they do not have the specific oil and air filters Hyundai requires. I do not know how to change oil, but I think I can change air filter pretty easily. I know I can go to local Brake shop to have pads checked, and tires at good-year. This is unreal. I would love to go to one place to do all, but I don't want to screw up my warranty by using wrong parts.
  • Stever@EdmundsStever@Edmunds YooperlandPosts: 38,921
    You could try the Local Services tab above to find an independent mechanic. Or try the mechanic's files at Click and Clack. You can tell the mechanic to go to Hyundai for OEM parts or swing by the parts department yourself and take them to the mechanic.

    But I really don't know why you couldn't get oil and filters at a parts store. Manufacturers ordinarily can't require you buy branded parts, per the Magnuson-Moss warranty act.
  • tucson07tucson07 Posts: 5
    edited March 2010
    Dealer Service Departments are not in business to service your vehicle, rather they are the MAJOR profit-center for the dealer. "My" Dealer, Browns in Manassas, VA told me I would get "FREE" tires for the life of my car as long as I had my maintenance done there...which I did including oil changes, serpentine belt replacement, etc. etc. However when it came time to replace my tires they said "NO, because I had not done every scheduled and unscheduled maintenance with them". What that meant is they wanted to see me at 15, 30 and 45,000 miles at $500+ per visit just to "check" the items on the list...and that didn't include replacement or repair if needed. So bottom line is that those tires weren't going to be FREE...they fully expected me to pay DEARLY for them in unnecessary shop visits. SCAM? Perhaps not, just a crafty way to jack-up profits.
    My recommendation is to get a couple of quotes and try to get your Hyundai Service Dept meet that price. That way you're covered IF you ever need to take advantage of the Warranty and save money too. It's a dilemma but the Dealers know their prices are inflated and can discount if approached in a nice manner.
  • Is it a requirement to get the maintenance work done at a Kia dealership? If so then this may be a deal killer for me.
  • I meant to ask is it required to get all of the maintenance work done at a Hyundai dealership?
  • jlflemmonsjlflemmons Posts: 2,240
    edited April 2010
    I will start by saying that I have a very good relationship with my Hyundai dealer and have dealt with them for several years. But I can give you some good ideas on how to save service costs.
    Buy the oil filter at the dealer, then buy your oil and do it yourself if you can. Keep a folder with your reciepts "just in case". You are not required to have the car maintained at the dealer to keep the warranty intact, but you do need to do the recommended maintenance.
    If you are going to have the dealer do the oil changes, check their web site for coupons. Most will have one.
    If the car is tracking straight, not pulling to either side, and the tires are wearing evenly, guess what? You do not need an alignment. Cars do not need routine alignments. They may need alignment after you really clobber a pot hole or curb, and after some steering or suspension repairs. Some dealers have tried to make an alignment a maintenance item. It is not.
    Brakes are a high profit item that many folks do not understand. Very simple; if the car is stopping normally, there are no unusual noises or pulling while braking, you don't need a brake job. Want to know how to tell if your brakes are getting near the replacement time? Look at the fluid level in the master cylinder. As the pads wear, the level goes down. If it looks like the fluid level is obviously below the full mark on the master cylinder reservoir, have the pads checked.
    It amazes me how many friends have brought cars by for a "second opinion" after being told they need $100's of dollars worth of brake repair, only for me to check them out and find nothing wrong, and easily tens of thousands of miles worth of brake pad left. You cannot determine how many miles you will get on a set of brakes without considering the type of driving being done. A car that spends it's days in stop and go traffic may be up for a brake job in 20K. That same car driven primarily on the highway may see 80K miles before a brake job.
    Radiator flushing is something that only needs to be done where the change interval on the antifreeze has been seriously neglected. Where long life antifreeze is used, a 60k or 4 year change will keep the cooling system clean. For "regular" antifreeze, 24K or 2 years has always kept things clean. Just remember it isn't the antifreezing properties you lose, it's the anti corrosive chemicals that break down.

    Read your owners manual and maybe even pick up a book on car maintenance. Certainly not all dealers and shops are dishonest, but it will help you spot the ones that are.

    Jim
  • jlflemmonsjlflemmons Posts: 2,240
    Has anyone had problems with no subwoofer output in their Tucson Ltd? Even if I crank the bass to the maximum, there is almost nothing coming out of the subwoofer. This is the radio with the Nav system.

    I went back to the dealer and asked to check another vehicle on the lot, and guess what? No output from the subwoofer. Checked with the shop and was told that another customer had also complained of "weak bass" and they were trying to get information from Hyundai. I know something has to be wrong when the radio in my Elantra Touring has much, much better bass response than the much more expensive Tucson Ltd. :confuse:
  • tucson07tucson07 Posts: 5
    I've got an '07 Limited and notice that the Subwoofer is only really evident when I play a CD and has very little output from an FM signal. I too played with all the Audio settings to no avail. But no worry...there's usually some urban cruiser in traffic within a quarter mile of me shooting enough bass from their stereo to rattle my molars.
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