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Toyota Highlander Liftgate Problems
Since I noticed this problem I have been watching over Highlanders on the road, and have seen 4 over Highlanders with teh same problem. I asked the service manager at the dealership about it and he said he had never heard of anything like that. When I showed it to him, he said I must have leaned against it, or backed in to something. I asked him were the scratched were and he could not find any. Then I hit the liftgate panel as hard as I could (he eyes opened wide) and nothing happened. My guess is that the problem is an engineering flaw in the lkiftgate structure and the closing of the liftgate causes the panel to flex more than the internals structure can handle.
BTW - Did I mention that 2 of the 4 Highlanders I saw the same problem on were from the same dealership as my vehicle? And do I beleive the service manager?