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Mazda CX-7 AC problems

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Comments

  • Stever@EdmundsStever@Edmunds YooperlandPosts: 38,910
    Anyone know who makes the AC compressors for the CX-7?
  • wwestwwest Posts: 10,706
    It may not be the "fault" of the compressor, over-charging of the refrigerant, or contamination of same, at the factory, for instance.
  • Stever@EdmundsStever@Edmunds YooperlandPosts: 38,910
    And would that explain all the failed compressors over in the the Honda CR-V AC Compressor Issues?

    I'm just wondering if they are Denso compressors and not, say, Panasonics.
  • edgarioedgario Posts: 1
    Hello everybody, My name is Edgar and I am from Mexico. Two years ago I bought a Mazda CX7 here in Mexico and past week suddenly the AC didn't function and while I was trying to turn it on I saw smoke from the engine, by luck the smoke didn't come from engine but from A/A compressor. I went to the Dealer and they told me that the compressor got broken and a new one costs 13,000 pesos ($970 USD) (too expensive!!). Unfortunatelly my warranty is not longer valid and I have to pay for a new one. Some of you know if there is a recall in USA or where can I buy this compressor out of Mazda?
    Thank You.
  • I am having the SAME problem. I bought the car used in December of last year and I had a vehicle inspection and the AC compressor did not come up as being a problem. Now, in the middle of summer in South Florida (just after my warranty expires) my AC starts blowing warm. I took it to the dealership and they told me that AC compressor gave out. The rep also said that he has seen this serveral time with the CX7. I called two other dealers in the area and they have advised that they are seeing the exact same problem. I filed complaint at nhtsa.gov and I encourage anyone with this similar problem to do so. It is clear that a recall should be made :mad:
  • cx7lovercx7lover Posts: 50
    The A/C is supplied by some outside supplier, not Mazda.. some of us need to understand that.

    It's a problem however and the A/C locking up will need to be recalled... if we make enough complaints about how it/the compressor itself locks up the serpentine belt and can cause a safety issue we can force a recall.

    The part has been updated. It also should be noted that just because it is a widespread PROBLEM that it does NOT constitute a recall. It MUST be a Safety or emissions issue for it to be a recall.
  • wwestwwest Posts: 10,706
    "...It MUST be a Safety or emission issue..."

    Or a "marketing" (public awareness) NIGHTMARE..!!
  • You are ABSOLUTELY correct, I made a safety complaint with NHTSA as I have been urging others to as well, my complaint was severe due to the car shutting off when the compressor locked as I was traveling 45 mph. A NHTSA safety investigator contacted a couple of weeks ago. asking for documentation of repair bills. I noticed she had others in the :cc line so hopefully they responded to her.
  • I bought my 2007CX-7 late 2006. In may I had Sutherlin Mazda, located in Buford, Georgia perform a oil change and a 36 000 mile service to inspect for any problems. They Inspected the Vehicle and found nothing wrong.
    At 40120 the AC just quite no warning or anything dramatic.
    Checked unit and found that the AC compressor had locked up!
    Just like that!
    Sutherlin Mazda replaced the AC compressor for free and cleaned the entire car for no charge at all.

    I must be very fortunate to have such reliable, understanding and passionate service personnel.
    No I don't have any alternate reasons to write this.
    All I can say is that this car, for what I paid for it, was worth every dollar.
    And this is my 16th new car BUT first Mazda. I'll buy again!
  • tamtam2tamtam2 Posts: 1
    I have been driving a 2007 for two years now, I have always loved the car up until now. At 37,500 miles (yes, 1500 miles after the warranty ran out), my AC compressor locked up. The air started blowing warm then started seeing smoke from under the hood. I took my car to a mechanic who quoted me $2000.00 to fix it, but suggested I take it back to my dealership because any halfway decent company should fix the problem at no charge since I was only 1500 miles over. Well, Mazda is definitely not a halfway decent company b/c they basically told me, Oh Well since you aren't a "regular" customer of this dealership we aren't inclined to do anything for you. This dealership has done the only work besides oil changes that has ever been done to my car, but that apparantly doesn't count because it was "warranty" work. I called the 1-800 Mazda number and explained my situation, told him I know it is problem with the 2007 CX7's because there are different cases all over the internet. He put me on hold and called the Service Manager at said dealership. He then tells me he agrees with the Service Manager and there is nothing he can do for me. NEEDLESS TO SAY I WILL NEVER BUY ANOTHER MAZDA VEHICLE.!!. If this had happened way down the road I wouldn't dream of expecting them to do anything but 2 ears old and 37, 500 miles, they absolutely should have stepped up.
  • I am sorry for your auto problems, but this happened to me on Friday. I was stranded and had to find somebody who could tow it to the shop. I get home today and find out a friend of mine who bought the 2008 model after me had this same problem also. His was under warranty. I am not sure if mine is or not. I bought a 2008 CX7 in August of 2007
  • bcp1bcp1 Posts: 21
    Took my 07 CX-7 FWDGT in last week for 12,000 miles inspection. I had them double check the A/C system and nothing could be found wrong. It does cool very well and it has been very hot this summer.
    What disturbs me the most is the fact that my 36 month warrenty runs out on Oct 5, 2009 and I dont have 13,000 miles yet.
    My local dealer is very much aware of the problem, but didnot elaborate about how many failures they have had locally. He did mention one CX-7 owner has an 07 with over 90,000 miles and has not had one problem with the A/C or anything else.

    I am still having some problem with the transmission shifting into 6th gear. It appears to stick in 5th gear, but if you let up slightly on the gas pedal, it will go right into 6th gear. They were suppose to check that but I think they forgot, because there is no documentation of it being done for this trip.
  • I purchased a 2008 used Mazda CX-7 with 16 thousand miles on it in July of 2008. It is now September 11,2009 and I would like to spread the word to everyone that I can about the faulty compressors installed in the Mazda CX-7 vehicles. I was on my way to a Labor Day fish fry(3 hours away from where I live) and the air conditioner quit working. We then began to smell burnt rubber , smoke began to emerge from the hood of the vehicle, and the power steering became non existent. After cutting the vehicle off, it would not start back up. The closest Mazda dealership was Expo Mazda in Kingwood TX. They picked up the vehicle Tuesday 9-8-2009, informed me of the internal failure,informed me that my vehicle was no longer under warranty, informed me that they had all parts to fix my vehicle,and that it would be ready Wednesday evening(9-9-2009) In the meantime, I looked online to find over 50 cases of the exact same problem and felt that Mazda should recall this model and be responsible for half of the repair bill.Now it is Friday 9-11-2009 and no one has called me about the status of my vehicle, so I called them. They advised me that my vehicle was finished up 9-10-09 and test driven( they stated that they were just about to call me) They took 10% off leaving me a balance of roughly $961.00 plus $256.00 in rental car fees. I tried to explain that this is very unfair to consumers, and unfortunate for Mazda because I will never purchase another Mazda. I will also advise my friends and family of my experience in hopes that I can keep this situation from happening to anyone that I know. BEWARE OF THE MAZDA CX-7 !!!!!!
  • I can't believe my eyes. I didn't realize so many of you are having exactly same problem as me. I owe 2007 CX-7 and I bought this car in Dec., 2008. The car currently has 45K. My A/C compressor broke yesterday on the highway and broke the main belt which locked steering wheel while I was driving. I am a female drive and I panicked. If this is happening to so many of us, something must be seriously wrong. I mean, many of us are experiencing this in such an early stage of car's life. My car is in a shop right now and tomorrow, the repair will start. I am planning to file a report and call Mazda corporate in Irvine, CA and the dealer I purchased the car from. They need to pay my bill!!!!!
  • You need to file a report with the National Highway Transportation Safety Administration (NHTSA) as well. This will help us Mazda owners everywhere as if they received enough complaints we will be reimbursed for our expense. Mazda Irvine likely will not help you. NHTSA is already investigating this matter so the more people who file the quicker they will act.
  • des5des5 Posts: 88
    Can anyone tell us what indentifying marks to look for on the compressor to tell if a vehicle has the new or old design unit?
  • Good suggestion, as the AC problem has serious safety implications.

    The 2010 CX7 has recently become a vehicle replacement option for me, and after reading this thread, and another on a CX7 forum (Texas lady was stranded at 2 am due to same problem; timing belt also broke), I'm forced to re-assess the car.
  • des5des5 Posts: 88
    A larger redesigned compressor went into production sometime in 2008, so '09 and '10 models should not be susceptible to this failure.
  • Good to know, thanks.
  • So glad I ponied up a few extra $ to buy the Extended Warranty for 10 Years/120K miles. Drop in the bucket compared to what you guys are seeing.

    Go for Mazdas (which you can get before your 36K/3 Year expires) or from AAA at very reasonable rates. I hate hidden surprises.... :lemon:
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