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Jeep Commander Start Stall and Idle Problems

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  • Hi, I'm curious to know what the outcome was? I have a 2008 w/same issues and they act as if they have never heard of this!
  • itabotitabot Posts: 105
    I had same issues on a 2006 Commander; check the Technical Service Bulletions that I posted, &, I had posted that an independent mechanic who is a jeep enthusiast & specialist showed me that at 40,025 miles many fluid hoses were cracked & had to be replaced and replacing these made a huge difference in the reliability of the engine, I.e., replaced transcooler lines, steering line from pump to cooler, power steering hyd pressure line.

    That said, the commander has more problems: leaking sunroof, flashing/strobe light dashboard, cruise control turns on by itself & park assist turns off, headlight covers aren't aligned so moisture seeps in., etc.

    The Kelley blue book value, please post here how close to that you get if you trade it in as I'm planning on doing so as well.
  • I bought my 2007 Commander used and it was just now about a year ago. Since then I have had it in the service department roughly 15 times and also at different service locations. Each time they have never been able to understand the problem. The first time it stalled out while my wife was driving down the freeway at 70mph. When I took it to them and told them they told me they would honor it as a good faith warranty and replaced the front right speed sensor for free. I thought that the issues was resolved but then it continued to stall out however not while I was accelerating. Typically only stalls when I am coming to a stop and most recently when it is cold it seems to play a big part in the stalling. But after the initial issue, it continued to happen and I continued to take it in per the instruction of "Chrysler Customer Care". Each time they would hand me a rental while they attempted to "duplicate" the issue. This happened for approximately 4 months. While they finally came to the conclusion that my spark plugs needed to be changed?!?!?!? So I changed them out...and the issue continued. Took it back to them and they were once again unable to determine what the issue was. They then contacted the "Chrysler Engineers" whom then told them that the wires that ran to the coils were too close and that they needed to be rearranged. Needless to say this didn't solve the issue either...they finally came to the conclusion that the computer module was faulty. So they then replaced it and told me that everything was good and all their tests came back clear. But, they then decided to let me know they were no longer honoring it in good faith and I was told to fork over $500.00 before I could get my car back. Unfortunately, I did...and two days later it did it again. So now I am unable to figure out what the issue is and so is every place I take it. Escalated my issue with Chrysler which appears to do nothing, but give me another person that tells me to do the same thing "take it in and have it diagnosed". I'm done with them...and now I'm hoping I can just get out from underneath it as soon as possible as it is pretty much our daily driver and it continues to have these stalling issues. But, yet Chrysler doesn't seem to be concerned with the lives of their customers...I would be more than happy to join in on a class action suit and would be ecstatic to gather all of my documents and information on this issue. Other than this issue it has been a great vehicle which is very upsetting because my wife wanted an Explorer, but I sold her on Jeep because of their reliability...Currently has 55k and its a HEMI if that makes any difference.
  • In 2008, I bought my 07 Jeep Commander as a demo from the dealer. For a couple of months the commander was completely fine. Everything has gone wrong since the 35,000 mile mark. Being a collage student it hard to keep on pumping money into a car, that can't be fix. I have had the stalling problems, water leaks, starter problems and many of other thing. The jeep dealer has a list of every service appointment's from oil changes to the stalling problems and on. I'm tried of have a car sitting in a parking lot that I can't drive because I don't know when it wants to work. Jeep company need to recall the commanders for everything. It doesn't make since that I have to rent a car every time I want to go out of town. When I have a car with less then 65,000 that have had all the work done that the owner need to do of a regular bases. Jeep get your act together. These cars are getting out of control.
  • itabotitabot Posts: 105
    I'm in exactly the same spot. I now haven't driven the Jeep in more than a month because I feel like it will just fall apart literally at the seams. It's at 64k miles. Once it started leaking so much water that puddles are forming AND the cruise control turned on by itself at the same time that the park assist turned off by itself, I got the feeling that this Jeep is a danger to others on the road.

    Am I wrong?

    That said: are you aware that if you call Chrysler Corporate and make formal complaint they will consider refunding you all or partial for repairs? I have had NO SUCCESS with this 'offering' of Chrysler-Jeep, i.e., they have determined not to cover the repairs thus making the efforts for restitution on my part simply a waste of my time but you may have better luck. More: the Chrysler-Jeep customer service represenative, Luis, that I have unfortunately been assigned to is so obnoxious and unaware of the seriousness of these inherent design flaws, i.e., make sure you do not get Luis if you pursue this reimbursement strategy.

    You said you are a college student, if it happens to be a Business Major or MBA or even a Poltiical Science Major, think about making it a case study in the results of government bailout of US auto-industry, i.e., prior to that bailout Jeep did not have these sorts of customer service problems because their proprity was to cultivate long term repeat customes (which i was until this purchase; my 3rd AND LAST Jeep purchase).

    This bailout of the auto-industry that I believe this Jeep problem, our dissatisfaction and the threat these Jeeps pose everyone driving alongside us, is, the only thing standing between my vote going to the Obama Campaign or to his opposition in the next presidential election.
  • itabotitabot Posts: 105
    Fortunately a local Jeep Dealer (Manhattan Jeep, NYC) discovered this and provided me a bolt free of charge whiel they were making Jeep Recall Adjustments on the brakes.

    That said: has anyone else had problems with their caliper bolts coming loose from the Jeep Commander?

    I literally could have killed someone driving with that bolt being loose.

    Needless to say this service manager at Jeep Manhattan gave me a bit of hope that even if Chrysler Jeep Corporate is inept and the dealer that I purchased from in Connecticut is equally inept, that other Jeep Dealers can very well still be acting with total integrity. Needless to say, the sunroof water leak will go to Jeep Manhattan for repair (though only now that i have received no less than 4 opinions as to what the problem is and how much it should cost to make the repair; Jeep Corporate and the Jeep Dealer I purchased from in CT have done Jeep's reputation a real diservice by not attending to Commander problems thoroughly).
  • rmmmacrmmmac Posts: 1
    we have a 2008 jeep commander that keeps stalling while driving and recently would not even start in our driveway. A roadside assistance member from ford came about 10 hours later and it started right up, the dealership keeps telling us they find no problems, we read all the complaints from other people is anyone involved in a class action suit yet???
  • itabotitabot Posts: 105
    there doesn't seem to be a class action yet.

    call Jeep Chrysler Corporate and make sure that you haven't missed one of the safety recalls regarding the stall problem. INSIST that they go through every safety recall. if you can - ask to be connected to Claire - she has been THE ONLY Jeep Chrysler customer service represetative who understands the frustration of Commander Owners, and she is the one that discovered I was not informed of the safety recall which covered one of my ongoing safety concerns; if you get Luis, ask for another representative.

    inspite of my contacting Jeep Chrysler regarding the stall that resulted in new starter at my expense (at 30k miles) and my contacting them about the stall i experienced while driving (accelerating slightly up slight inclines after having to slow down) they neglected to inform me that there was indeed a safety recall on the latter stall problem, i.e., they only discovered-revealed to me that this safety recall pertained to me when i called about the leaking sunroof, cruise control turning on by itself while park assist turned off by itself, etc.; I had been driving the commander for over a year past the date that the safety recall was published, and, i had made my complaint to Jeep Chrysler a 11 months before this same safety recall was issued.
  • rad177rad177 Posts: 2
    I have a 2006 Commander and last summer I started experiencing engine hesitation while it was automatically shifting into the next gear. At times the engine would cut out and die, leaving me to pull off to the side of the road to restart the engine. I took it into the local Chrysler dealership and they put it on the computer and found that the EGR valve faulted. So I paid to replace that. Not even a week later, I experienced the same thing. Took it in again and they found that the intake manifold was cracked. Well, from what I was told from other auto mechanics, the manifold can be cracked accidentally when an EGR valve is replaced. Well, ended up paying for the manfold because the dealership wouldn't admit fault. Still experienced the hesitation and the stalling. Sometimes, the engine would stall and the cruise control would not work until the next time the engine stalled or after taking the Jeep to a dealership to have the computer error cleared (which also cost me $$). Finally, about a month after the manifold was replaced, the hesitation and the stalling stopped. That was September. Now, last night, hesitation shifting down from a coast to stop at a stop sign and a stall shifting into the next gear after that very stop. Now, being in IL, weather is starting to change again, warming up, and gas prices are going up and gas mixture is changing again (from "winter blend" to "summer blend"). Could it be possible that there is bad gas or some type of problem with the engine dealing with the warmer temperatures/humidity? Has anyone else had this thought?

    I am so frustrated! I have a new driver and she can't be driving our only vehicle if the engine is going to shut down on her. I can't believe that all of us have this problem and Chrysler isn't doing a single thing about it. This is DANGEROUS!!!!

    I am also having the strobing/flashing dashboard lights problem. After paying $$$ for a new battery, no change.
  • itabotitabot Posts: 105
    thank you so much for posting. my Chrysler Jeep Commander is going in for a valve replacement so I will now be able to tell them that I am aware of the 'manifold vulnerability'.

    regarding your stall problem: get your VIN # from inside of car (not from Chrysler Jeep Dealer receipts) and call Chrysler Corporate and ask them to check that your Jeep has gone in for all safety recalls. I had done this and they kept telling me that it had been serviced for all safety recalls, and, then when i called to complain about the 'park assist shut off/cruise control turn on' they informed me that i had an oustanding safety recall that addressed my stall problem (it was not totally stalling but like lagging if i had to go from highway speed to a full stop and then say quickly enter traffic). the recall had been announced about 2 months after i first reported this problem; but, i was never informed of it until i called 2 years later regarding these other electrical safety concerns.

    also, try another chrysler jeep dealer or try an independent service jeep specialist; i found that the dealer that i purchased from did not inform me of safety recalls or technical service bulletions but instead 1. charged me for the repairs, and 2. that each time the Commander went in for a simple oil change it came out within a 10mile drive needing a $400-$500 repair. This was not a problem when i brought it to the jeep dealers that i had purchased prior jeeps from.
  • itabotitabot Posts: 105
    thank you so much for posting. my Chrysler Jeep Commander is going in for a valve replacement so I will now be able to tell them that I am aware of the 'manifold vulnerability'.

    regarding your stall problem: get your VIN # from inside of car (not from Chrysler Jeep Dealer receipts) and call Chrysler Corporate and ask them to check that your Jeep has gone in for all safety recalls. I had done this and they kept telling me that it had been serviced for all safety recalls, and, then when i called to complain about the 'park assist shut off/cruise control turn on' they informed me that i had an oustanding safety recall that addressed my stall problem (it was not totally stalling but like lagging if i had to go from highway speed to a full stop and then say quickly enter traffic). the recall had been announced about 2 months after i first reported this problem; but, i was never informed of it until i called 2 years later regarding these other electrical safety concerns.

    also, try another chrysler jeep dealer or try an independent service jeep specialist; i found that the dealer that i purchased from did not inform me of safety recalls or technical service bulletions but instead 1. charged me for the repairs, and 2. that each time the Commander went in for a simple oil change it came out within a 10mile drive needing a $400-$500 repair. This was not a problem when i brought it to the jeep dealers that i had purchased prior jeeps from.
  • itabotitabot Posts: 105
    also, refer to the consumer reports recently published, i.e., the jeep - not commander but cherokee, but it says alot about Chrysler Jeep's concern with it's reputation - costs on average $15k more than the BMW SUV over a 5 year period.
  • rad177rad177 Posts: 2
    Thank you for the tips, itabot. Sadly, there aren't very many Jeep dealers around anymore but I will start looking for a specialist. I have been having multiple problems with this dealership. I enjoyed 14 years out of my Cherokee before it was totalled but this vehicle has been nothing but problems. I have emailed Chrysler a copy of my original post. Will wait and see if anything gets done about it.

    As for the valve replacement. I understand if there is too much tightening, the manifold will crack. The way the crack was found was with a smoke test. The dealership thought that both of those problems caused the stalling issue but neither fix has helped.
  • I bought my Jeep Commander 2007 Ltd approximately 6 months ago. Two days ago, while driving down the tollway at 70 mph, it stalled. Frightening to say the least! Then over the next few days, the problem continued to get worse and stalls at lights, while driving, after starting. I have called Chrysler and they act like they have never heard of it. My friend found this site, thankfully. Today, I reported issues to Chrysler and was told to take it to an authorized Jeep Dealer. I understand that Chrysler will not do anything, but if EVERYONE that is having issues would please call the National Highway Traffic Safety Administration at 1-888-327-4236 to report safety defects in your vehicle. You can also complete a report online at https://www-odi.nhtsa.dot.gov/ivoq/. I did both and will be contacted by an investigator within the next 24-48 hours. Going around Chrysler and having everyone report that incidents will get noticed. If you complain to the banks about their fees they look the other way. You have to go OVER their head. Please call!! And let me know if their is a lawsuit. I'm interested.
  • NEWS: Limited Recall to Repair Jeep Stalling Epidemic

    But consumers say the problem is more widespread than Jeep admits

    ConsumerAffairs.com -- March 3, 2008 -- Chrysler is recalling 1,338 of the 2008 Jeep Grand Cherokee and Commander SUVs to repair a stalling problem in the vehicles.

    The National Highway Traffic Safety Administration (NHTSA) reports that the “the front control module may have been incorrectly manufactured. This could cause the engine to stall while driving or nor to start.”

    The safety agency also reported that the windshield wipers on the vehicle may fail. “Engine stalling or inoperative wipers could cause a crash without warning,” NHTSA said on its web site.

    ConsumerAffairs.com readers report that the stalling problem is far more widespread than just a handful of 2008 Jeep Grand Cherokees and Commanders.

    In Arlington, Texas, Joanna said her 2006 Jeep Commander stalls without warning “during turns which are both from moving and stopped positions. ”It occurs during cold and hot weather, with electrical devices on or off, in park, neutral and drive,” Joanna said.

    From Anniston, Alabama, Deanna reported a similar condition with her 2000 Grand Cherokee.”I can be traveling 65 mph or less or sitting in the drive-through when it stalls. All power is lost," she said.

    Deanna said her Jeep is now dangerous to drive and she is afraid to get behind the wheel.

    Elizabeth in El Paso Texas agreed.

    “I too have been having stalling problems with my 1998 Jeep Grand Cherokee Laredo,” she wrote. “I am scared to drive on the highway because it sputters and stalls suddenly. The problem has not been found. We have replaced the fuel pump, but the problem continues.”

    Chrysler should do something about all of the stalling problems," Elizabeth warned. “By searching online, I found that dozens of people have the same problem with their Jeep. Too many people have had the same thing happen while driving.”

    For Jeeps part of the limited recall just announced, dealers will inspect the front control module and replace it if necessary. Jeep owners can contact Chrysler about the stalling problems at 1-800-853-1401 or NHTSA at 1-888-327-4236 (TTY 1-800-424-9153).
  • ron189ron189 Posts: 6
    Hey Tex, Thanks for posting the 2008 article to make it easier to report these problems. I'm one of the lucky ones who has been happy with my 07 Commander purchase almost a year and a half ago. The nearest problem that has happened to me is that with my long legs, my knee has hit the ignition key twice and it made the car shut down. It acts like some sort of short in the ignition, which I have proposed in this thread as one possible place to track down problems. The solution in the above 08 article mentions the computer module and most people seem to agree that is the culprit.
  • itabotitabot Posts: 105
    I have completed the complaint reports on-line at nhtsa, and now I'll call too, i.e., I'm calling tomorrow morning. thank you so much for posting the consumeraffairs article.

    also, something i notice with Jeep Chrysler, in addition to not informing me of this recall even when i was someone complaining to them about this very stall problem just a month before the recall was issued, maybe because the dealer entered the wrong VIN number on my paperwork and maybe because Jeep Chrysler Corporate is purposely being negligent, when i call in to Jeep Chrysler with the VIN number about TSBs and recalls, their reply is "though there is a safety recall for this problem in Jeep Commanders your Jeep Commander's VIN number is not part of the recall.' you would think their reply would be though your VIN isn't listed as part of the recall if you are having the same problem and it's a safety issue, we need to take care of it, right?
  • sdk72sdk72 Posts: 1
    I purchased my 2007 Commander in Feb. 2011. It has not stalled completely but has tried to when sitting at a light. I had not thought to much about it until now. Just add that to the list!

    My problem now is the REAR DRIVE SHAFT! I know there are 10 others (at least) on back order. My Commander cannot be driven it went in at the beginning of March and I have not seen it since. I had taken the Commander in to the dealer in February because of the serious vibration at 50 mph or higher. The dealer balanced the tires and thought the problem was solved. I took it back in a couple of weeks after I was on the highway and the serious vibration was still a problem. It turned out to be the rear drive shaft. The dealer tried to send the part out to be rebuild however it could not be fixed. They ordered the rear drive shaft and now we sit and wait.

    Chrysler is being of no help or assistance at this time! They put a rush on my order however they cannot give me a date for the part. They have their money for the car so it does not concern them if I have to make payments on a car that cannot be driven! I am looking for the other Commander owners that are also sitting a waiting for a new drive shaft!

    I do not understand how it takes 2 months to come up with a rear drive shaft!!!
  • itabotitabot Posts: 105
    so strange that mine went in for a new engine valve and then they drove it and the 'subtle bump' feeling i had when shifting gears, i.e., reverse to drive turns out to be that the bushel has been worn down and needs to be replaced; i'm picking it up friday.

    the cost of the bushel itself is about $70 but the labor is about 2 hours. that said, if you are getting this done at an independent repair shop, see if you just need a new bushel; if you are getting it done at jeep dealer they are replacing the whole shaft on a a car that - let's be honest - isn't going to last forever. if they aren't charging you that's one thing, but if they are think about if you really need to install or new or just keep car running perfectly for as long as you think you will get your value out of it.

    Also, the reason that the rear drive shaft bushel is getting worn down - on my commander that is only at 65k miles - is that though Jeep Chrysler recalled for the problem that is at the heart of these damages to the bushels and rear drive shafts when they do the recall repair Jeep Chrysler isn't repairing all of the parts that are worn down prematurely by 'the reason for the recall'
  • itabotitabot Posts: 105
    i meant 'bushing' not bushel.
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