I have a 1999 Jetta Wolfsburg that I bought 13 months ago used from a dealer here in CT. Now since I have owned the car, I have kept up on regular maintenance, replaced a window regulator, replaced wiring under the hood dealing with the spark plugs, replaced back bearings and shocks and a few other minor repairs. Recently my car has started to have trouble switching gears. When I first got the car it would switch gears between 1 and 2 rpms but now it is going between 3 and 4 before it switches and it sounds like the car is working double time to go. I know I have to bring it in to be looked at and since I have a powertrain warranty I am hoping it will be covered, BUT I am a woman and the dealership where I bought it has given me problems about making repairs before. I have a few questions:
1. What could be the problem? Is it costly to repair? Has anyone had a similar issue and if so...did the warranty cover the repairs?
2. How do I get the dealership to deal with me without jerking me? (I know this may be a rhetorical question but I figured it does not hurt to ask!)
3. Are there any remedies for people who buy powertrain warranties with the belief that things will be covered, but in fact are not?
PLEASE give me some advice!!!
Thanks! -Frustrated with VW in Connecticut!!!
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