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Hyundai Azera Front End Problems

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Comments

  • jim101jim101 Posts: 252
    shaliloglu,

    the shock thing is annoying to some, the TSB typically resolves the problem

    in reality if this is the only issue with the Azera vs. the many warranty repair issues found on so many other vehicles than it is not really an issue

    remember, you will test drive the new vehicle before you sign on the bottom line ... if there is any question you can ask them to make repairs prior to signing

    during the test drive see if you can find some side streets that have the typical washboard or lumpy sections ... you will definitely notice a difference in the sound between the left side and right side if the hollow sound is there
  • jmjkjmjk Posts: 55
    Many months ago one of the forum members described it as the noise coming from shaking a one gallon milk jug with a tennis ball in it. It occurs on minor bumps when driving at approximately 25 miles per hour. If you really want to hear it at its worst, find minor bumps in succession - about 30 feet will do it. I had my Azera's struts replaced and had only minor improvement.

    JMJK
  • jmjkjmjk Posts: 55
    To further Bob's point (and I wish I would have done this) I would ask that you be able to test drive it an entire day. Years ago I was able (and encouraged by the dealer) to test drive a Honda the weekend. I ended up buying a Honda Accord.

    JMJK
  • dborthdborth Posts: 474
    Good advice from other Azera owners. I would add the following, take a tire guage(in the event service dept. is closed on a weekend) and check the pressure for 30-32. Also, test drive only the car you might buy in the color and equipped to your specifications and not a demo or managers "Exec. Car".

    Good luck.
  • Have you gotten any satisfaction with this problem yet? I've had my Azera LTD since Feb. - currently have a bout 13K on it and have been enduring this shimmy all the time. I've had it back to the dealer about 7 times, went through numerous sets of Michelin tires, wheel balancing, etc. no change. It seems to be much worse when the car has sat for a while - as you drive the car, it seems to lessen. The dealer is obviously frustrated, and is telling me it is normal road vibration...

    Anyone with any info on this please contact me as I'm about to call in the Lemon law on this car.

    Azera Mike
    Indianapolis, IN
  • jim101jim101 Posts: 252
    :lemon: call it 'IN' :lemon:

    get rid of the :sick: now
  • "Have you gotten any satisfaction with this problem yet? I've had my Azera LTD since Feb. - currently have
    about 13K on it and have been enduring this shimmy all the time. I've had it back to the dealer about
    7 times, went through numerous sets of Michelin tires, wheel balancing, etc. no change.
    It seems to be much worse when the car has sat for a while -as you drive the car, it seems to lessen.
    The dealer is obviously frustrated, and is telling me it is normal road vibration...

    Anyone with any info on this please contact me as I'm about to call in the Lemon law on this car.

    Azera Mike
    Indianapolis, IN"


    :)

    Don't do the :lemon: bit. It's too nice of a car for that! :D

    That is definitely not normal!

    What exactly has been done to this car? :confuse:

    Stock wheels or aftermarket? 16 inch or 17s? Tires are what brand and size? :confuse:

    Has it been taken anywhere else or always taken back to the same dealership? :confuse:

    Please tell us everything that you know of that has been done to correct the problem.

    We will see if we can make constructive suggestions! ;)

    :)
  • dborthdborth Posts: 474
    Re 749: as I'm about to call in the Lemon law on this car

    With 7 visits to correct a problem your dearler obviously can't, I encourage you to do just that :lemon:
  • floridabob1floridabob1 Posts: 1,190
    RE:751
    The "Lemon Law" is not an easy route.
    I would suggest notifying Hyundai Consumer Affairs and asking them to provide you with the name of another Hyundai dealer with whom they have contacted about your problem and dissatisfaction.
    Document the contact with Hyundai.
    If above suggestion does not work, take your car to a non dealer repair service and have them give you an estimate for what they deem necessary to fix the problem.
    The shops around here will give that estimate at no charge.
    Get that information to Hyundai Consumer Affairs, and let them respond.
    If they do not give you satisfactory response, either get repair done and seek payment from Hyundai or at that point go for the Lemon Law.
  • Re: message # 749

    Bob, it would appear that Michael (mjclements48 of Carmel, IN) is not too concerned about his problem.

    I know if that was happening to my new car, I would be right on top of it pronto right now! :mad:

    What I don't understand is his post is dated October 30, and yet his profile shows his most recent login to
    be October 17, 2007. What's with that? How can he have posted his message without being logged on? :confuse:

    There are at least a couple of us here who know what to tell him to do IF he wants to get his problem solved,
    but if he doesn't care to outline what has been done so far, I guess he's not too concerned.

    I wonder if his dealer could be Butler Hyundai? :confuse:

    Going the :lemon: law route is not the way to go unless he wants to drag it out and suffer until it is settled.
    If he wants to suffer until Hyundai corrects the problem or gets him a new car, that's his business. :(

    What do you think? :confuse:

    :)
  • floridabob1floridabob1 Posts: 1,190
    RE: 754
    I'm not sure that this type of problem is covered by the Lemon Law.
    Perception of ride and noise levels are not safety issues and unless one can prove that there is a danger or potential for danger, I doubt that the court system would get involved.
    Attempt should be made to correct the problem, with or without the help of Hyundai.
  • "Derrel
    We have [a] project for you, plz take an Amanti out for [a] test drive and let us know. Since Temecula
    is a small, slow developing area, you may find a Kia dealer in San Diego on I 15 and El Cajon Blvd."


    :)

    Not at slow as you might think! We are moving right along and we do
    now have an authorized Kia dealer here in Murrieta! Ah yes, progress. :surprise:

    Stopped by there this morning. I did not drive a new Amanti. No cahones.
    Besides, the one I would drive would be fine, don't you know?

    But I did have a very interesting chat with a rather knowledgeable parts gal.
    She really surprised me, and seemed to know about the problem.

    The part number for the Amanti front shocks is 54611 3F800.
    Same for all produced vehicles, early or late.
    She said the parts are the same for the Azera and the Amanti, just different part numbers.

    She knew of the clunking problem but said there is no TSB to replaqce the shocks.

    There is however a TSB concerning what to do with the Amanti
    should the customer complain of the cluncking noise.
    Kia is instructed to re-torque the nuts at the top of the strut mount
    to a certain torque, and she says that fixes the problem.

    So that's what I learned this morning. And you . . . :confuse:

    :)
  • patpat Posts: 10,421
    What I don't understand is his post is dated October 30, and yet his profile shows his most recent login to
    be October 17, 2007.


    As you see, there is an occasional glitch with the Last Login thingy. Don't read anything in to it concerning a poster. I believe it will be fixed with a software update scheduled for next month.
  • Thanks Pat.

    We talked directly and maybe his problem will be solved! ;)

    Regards,

    Derrel
  • floridabob1floridabob1 Posts: 1,190
    Has anyone been able to determine the actual changes that Hyundai has made in the 08 Azera suspension that differs from the previous years?
  • For everyone's interest - thanks for all the threads and a big thanks to Derrel. This morning I went out and increased my tire psi up to 37. The dealer had them at 30 psi as per Hyundai specs. This car was cold, had sat all night. I then drove it as I usually do and the shimmy was noticeably reduced. I would say about 90% gone!!! I'm no engineer, but I would think somebody at Hyundai would be aware of this issue with the Limited setup and have a TSB to increase the psi to fight the tendency to the stock Michelins have to flat spot when setting.

    My Hyundai dealer is Butler in Carmel, IN. I'm going to drive the car over the weekend and if it continues to exhibit this level of improvement, I plan on giving the shop manager a call and let him know what I've experienced. There still is a slight shimmy in the rear end - probably balance. They have a Hunter GSP9700 at Butler over at their Lexus dealership. I'm going to try to get them to take my Azera over there to have it balanced properly.

    Thanks again Derrel!
  • :)

    You're most welcome. We're glad that we may have been of some help.

    I never had that problem with ours here in So Cal as when we bought it, it had been
    sitting outside in the hot August sun all day and it was late in the afternoon.
    Ours had 30 psi all around as per the factory recommendations.
    It remained quiet hot at least until I aired up all the Michelins to
    the max. pressure as stated on the sidewalls. (44 PSI)
    44 psi proved to be too much, :( so I settled on 37 psi which I feel is liveable.
    Mine has not experienced any of that flat-spotting that many are experiencing.
    It hasn't been cold enough, and the car is always garaged at night, and I keep those pressures up.
    Not only does it handle a little better, but raising the pressures may add a little
    to the fuel economy and tire life, and the ride is not suffering that much.

    Funny that with all your many trips back to Butler, they did not take the time or trouble to drive your
    Azera over to the Lexus location and use the Hunter GSP9700 and properly balance your tires.
    You'd think that they would want to fix your car simply to get you off of their case, wouldn't you? :confuse:

    Let us know how everything works out.
    Don't forget to eyeball your front shocks for the numbers if you get the chance.

    Now, if I can get the factory rep to agree to change my
    front shocks per the TSB, I'll be a happy camper.

    I love these forums. They really do help, n'est-pa?

    :)
  • jim101jim101 Posts: 252
    Did the :lemon: law some years back for a Bravada. It took a few months and a lot of patience but, I got every penny paid for the vehicle back. It actually got GM involved, they tried to fix it yet again to no avail.

    The shimmy :sick: , lets see, what items could create shimmy?
    Defective tires, balance, inflation, bent or defective wheel, ball joints, tie rod ends, steering box or rack and pinion. A shimmy is a safety hazard, no if or ands about it.

    Drove a new loaner 08 Azera last week with only 1,350 miles on it, nice ride, no hollow knocking but, at 65 mph the steering wheel started to quiver (visually noticeable), it increased at 70 and even more (shook the whole arm) at 75 on a smooth newly re paved inner-state.
  • "Did the :lemon: law some years back for a Bravada. It took a few months and a lot of patience but, I got every penny paid for the vehicle back. It actually got GM involved, they tried to fix it yet again to no avail.

    The shimmy :sick: , lets see, what items could create shimmy?
    Defective tires, balance, inflation, bent or defective wheel, ball joints, tie rod ends, steering box or rack and pinion.
    A shimmy is a safety hazard, no if or ands about it.

    Drove a new loaner 08 Azera last week with only 1,350 miles on it, nice ride, no hollow knocking but, at 65 mph the steering wheel started to quiver (visually noticeable), it increased at 70 and even more (shook the whole arm) at 75 on a smooth newly
    re paved inner-state."


    :)

    '08 or 2007? No one has seen any 2008s yet that we've heard of.
    The 2008s are at the ports, but not at the dealers yet.

    Your third choice, highlighted above, has at least to me, proven to be the cause!

    How far did you drive it? :confuse:
    If the tires were cold, and inflated according to the manufacture, they will cause a shimmy until the flat
    spots'
    created by that under inflation and being cold have been warmed up and are no longer there!

    In most cases, under inflation and being cold with the factory Michelins is what is causing this vibration.
    Re balancing has not corrected anyone's complaints that I know of.

    Either the big "H" is going to have to chance tires or go to a higher recommended pressure.
    If they do raise the recommended Michelin tire pressures, many will
    be complaining about loosing their comfortable boulevard ride.

    Yours is fine now that you've had the 041s removed? :confuse:

    What pressures are you using in your Michelins? :confuse:

    :)
  • :)

    For those Southern Californias who have had the shock recall TSB performed:

    Please . . kindly contact me directly. My email address is listed in my profile.

    I'm interested in locating a dealer who will do mine. The local dealer will not!
    The stupid service writer there didn't even know how to properly write up my problem
    even though I handed him a copy of the TSB that he wasn't even familiar with.
    He kept it BTW!

    Thanks in advance.

    :)
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