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Suburban Tahoe Vibration Problems

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Comments

  • blimpyblimpy Posts: 8
    I have a 2003 Tahoe for sale. Yes it is supposed to vibrate like that, it has always done that. It is a speed deterrent, if you go to fast you won't be able to hang on to the wheel and you will crash and die, perfect first car.
  • solosolo Posts: 48
    Blimpy,
    You nailed it. GM has used that tactic many times. Now american tax payers own a worthless piece of stock.
  • meachamdmeachamd Posts: 13
    Mariah GM Customer Service
    No the dealership now says that the vibration that I feel is normal now. I am contemplating do the Lemon Law.
  • bonnatwbonnatw Posts: 1
    I just recently bought a "GM Certified" 2007 Tahoe. First off the dealership switched out the factory OEM Chevy Rims and tires and replaced them with GMC rims and cheap tires., second they would not switch back. Third I took my truck into the dealership for oil change and rotation, after that if on the freeway and reach 75 mph, it starts vibrating...I called the dealership told me that it is the tire balancing. SO I got that done, and it is actually worse. What should or can I do to get this fixed. I only have had this vehicle for about 2 months..
  • gmcustsvcgmcustsvc Posts: 4,005
    Hello Meachamd,
    Can you email me your service request number or your VIN so I can look at it further? You can get my email by clicking on gmcustsvc. Thank you,
    Mariah GM Customer Service
  • gmcustsvcgmcustsvc Posts: 4,005
    Hello Bonnatw,
    I apologize that you are experiencing a problem with your vehicle. Can you please email me your VIN, current mileage, contact info and dealership? You can get my email by clicking on gmcustsvc. Thank you,
    Mariah GM Customer Service
  • slingbuckslingbuck Posts: 1
    edited December 2010
    I have a 2011 GMC Yukon XL with 750 miles on it and it has shuddered badly off and on since I got it. The tire have been replace and its been aligned. It comes and goes but my wife notices it and she can tell the difference between a new Lamborghini and and old Ford Escort! Did I spell Lamborghini correctly??? Anyway, I wrote down all the possible causes for it from this website, thanks. The dealer who services it is great but I purchased it about 100 miles from my home. Hope this isn't a problem if I have to use the lemon law. My 2007 Suburban shook violently at highspeed new but was perfect after the tires were balanced properly. My 2004 Canyon was way out of alignment new from factory too. Geez, its tough to support a company that can't do the basic.....like give your a car that drives nice when new. I get them straightened out but its crazy they can't do it from the start. I test drove a new toyota tacoma that was sitting on the lot in the cold and snow and it was perfectly smooth! Maybe its time to switch? Will let you know what happens with 2011 Yukon.
  • gmcustsvcgmcustsvc Posts: 4,005
    slingbuck,
    Have you taken your vehicle in to the dealer to have the issue resolved?
    Christina
    GM Customer Service
  • I just bought a new Suburban 1500 4 wd. I traded in my 2003 that I had purchased new. The new Suburban drives very hard and when I hit a bump at higher speeds the wheel shakes. There also is a subtle vibration at highway speeds. I have the 20" tires and they bounce all over. On a rough road at highway speed the car seems to be a little airborne and flighty. My 03 drove like a dream. I took it back to the dealer and asked them to balance the tires. They drove it and said it was normal and they all drive like this. This is my fifth new GM. I wish I had gone with a Toyota this time.
  • meachamdmeachamd Posts: 13
    edited January 2011
    I had the same problem with my new 2010 Tahoe. They had to replace the entire rear end. Everything. They told me the same thing (that's its normal) until I showed them a GM document documenting the problem I got the document off of this website. It at the very beginning of this blog. If you can't find it let me know and I'll see if I have a hard copy of it. Good luck.
  • solosolo Posts: 48
    Thank you to all the people on this post. As I try to decide what vehicle to buy next (and want to go back to USA made) the cheap and ignorant people at General Motors still can not do quality. I will not go back to a tahoe
  • The vibration on my suburban is subtle. It seems to be much worse on a bumpy or washboard road. Is this the kind of problem you had?
  • gmcustsvcgmcustsvc Posts: 4,005
    solo,
    When looking into a new vehicle I would definitely recommend using the brand web sites. All GM brand sites have an option to chat online with a representative trained to assist you with most pre-purchase questions. If you have any other questions please feel free to email me.
    Christina
    GM Customer Service
  • cat125cat125 Posts: 36
    the same story - over and over - you would think they get it right at some point - no way - there are 2011 models having the same problem - the worse part is when they tell you hat is the way it should feel - making you wonder if you are stupid and crazy - GM man up to the fact there is a problem - fix it - and be proud of your work -
  • gmcustsvcgmcustsvc Posts: 4,005
    dtrapani,
    Will you please email me with your VIN current mileage and more information about your situation?
    Christina
    GM Customer Service
  • etn09etn09 Posts: 1
    I am having the same problem with my 2009 Suburban that was purchased new from the dealership. I have taken it in numerous times to be told each time it is supposed to drive that way. My father in law has a 2009 Yukon that does not drive like this. Could you please send me the GM document you mentioned in your post that helped you resolve your problem? Thank you.
  • cat125cat125 Posts: 36
    Subject:EI07266 - Vehicle/Tire Vibration, P275/5R20, LT265/70R17, P285/45R22, LT245/75R16, P265/70R17 #07-03-10-013A - (11/01/2007)

    Models:2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT
    2007-2008 Chevrolet Avalanche, Silverado, Suburban, Tahoe
    2007-2008 GMC Sierra, Yukon, Yukon XL
    with any of the following Tire RPO's:
    - QSS (P275/55R20)
    - QXT (LT265/70R17)
    - QST (P285/45R22)
    - QIZ (LT245/75R16)
    - QAS / QAN (P265/70R17)
    - QJM / QJP (P265/70R17)

    Attention: Proceed with this bulletin ONLY if the customer has commented about this concern AND the EI number is listed in GMVIS. If the customer has not commented about this condition or the EI does not show in GMVIS, disregard the bulletin and proceed with diagnostics found in published Service Information. THIS IS NOT A RECALL -- refer to Service Bulletin 04-00-89-053A for more detail on the use of Engineering Information bulletins.

    This bulletin is being revised to add tire RPOs QST, QIZ, QAS, QAN, QJM and QJP. In addition, step 11 has been revised to request the 11-digit DOT number of the tire. Please discard Corporate Bulletin Number 07-03-10-013 (Section 03 -- Suspension).


    Condition
    Some customers may comment on a vehicle/tire vibration.


    Cause
    GM Engineering is attempting to determine the root cause of reported tire vibrations on vehicles equipped with P275/55R20, LT265/70R17, P285/45R22, LT245/75R16 or P265/70R17 tires. GM has a need to obtain information during diagnosis and BEFORE repair. This information will be used by engineering to "root cause" the customer's concern and develop/validate a field fix.

    If the customer's concern can not be duplicated -- disregard this bulletin. If the customer's concern can be duplicated, complete the following steps. Be sure to note the following information on the repair order:

    Verify that the VIN and mileage listed on the repair order is accurate. Describe the customer's concern (i.e. shake, buzz, roughness, tingling). Note when (mph, idle, accel, decel, etc) and where (steering column, seat, etc) the vibration is felt. Document the tire size and manufacturer of the tires currently on the vehicle. Inspect the following components to verify that they are in good working condition. Note any "faults" on the repair order:
    • tire/wheel assemblies
    • steering components
    • suspension components
    Install the J 38792-A (Electronic Vibration Analyzer -- EVA) sensor to the component identified by the customer as the most respondent to the vibration. If no component was identified, install the J 38792-A sensor to the steering column. Select a smooth, level road and slowly accelerate the vehicle up to highway speed. Observe the vehicle for disturbances that match the customer's description and note the following conditions:
    • Vehicle speed
    • Engine RPM
    • Transmission gear range and specific gear
    • Vibration frequency reading, detected by the J 38792-A
    If the sensor was originally placed on the steering column, and the vibration seems to excite a particular component of the vehicle more than the steering column, move the J 38792-A sensor to that component and repeat steps 6 and 7. Does the frequency data clearly fall within the tire/wheel parameters? (Refer to Symptoms -- Vibration Diagnosis and Correction, found in SI).
    • NO -- continue to diagnose and repair the vibration not related to the tire and wheel assembly. • YES -- proceed with Step 10.
    Using the HUNTER GSP9700 Roadforce/Balancer, measure the roadforce variation of each tire/wheel assembly. Also, with the original balance weights still installed, measure the inboard and outboard imbalance. Record the findings on the RO. Record on the repair order, the 11-digit DOT number found on the rim flange of the tire.
    PRIOR to making any repairs, contact the engineer listed below with information from your diagnosis. The engineer will provide direction to repair the customer's concern. For vehicles located in SE Michigan, the engineer may need to physically inspect the vehicle
  • gmcustsvcgmcustsvc Posts: 4,005
    etn09,

    I would like to look into this further for you, could you please email me your VIN?

    Thank you,
    Caron, GM Customer Service
  • solosolo Posts: 48
    Thank you Edmunds for allowing us to network our agravations on brand new GM products. If GM hired the same amount of Quality Control people as they do "customer service" they might build a vehicle worth owning! I predict the company will be out of business (again) in 5 years. If you think the Tahoe lines have problems, check out the GMC Acadia platforms. Terrible. And to watch the secrecy and oblivion and run around after the sale is just pathetic.
  • meachamdmeachamd Posts: 13
    Chevrolet Tahoe Vibration Problems, it's been over a year now since I brought my Tahoe. If I could trade it in and get the pay off for it I would. I will never own a Chevrolet again as long as if live. Actually any GM car. So if you're thinking of buying one look at Edmunds.com to make a intelligent decision. I still have the vibration. Chevrolet is going under again, and I hope all of GM with it.
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