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New Subaru Forester Owners - Give Us Your Report!

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Comments

  • Hey mb789,
    Im in the process of buying a 2008 premium also for my wife. What did you end up paying for it?
  • p0926p0926 Posts: 4,423
    Congratulations on your new ride! The Newport Blue is indeed a nice color. My previous Forester was a 2-tone Blue Ridge Pearl over Titanium which I really liked.

    As far as favorite Subaru colors I’ll address that in the Subaru Forester forum in order to get input from a larger audience.

    -Frank
  • ateixeiraateixeira Posts: 72,587
    Sweet - I love it when a car picks its own name.

    Mine was Sandy after a drive on the beaches in the Outer Banks. Sand poured out from the undercarriage for what seemed like an eternity!
  • khoolkhool Posts: 8
    I had to ask if this is a common problem with post 2006 Foresters. The silver paint that is used on the center console (housing the stereo, air-con, etc.) is coming off - and I've barely had the car two years.

    Has anyone else experienced this? Is really only on the ashtray cover (for now) - but I'm not a smoker and have hardly ever opened it.

    Surely Subaru aren't that cheap with the materials. Having said that, I'm also noticing that the paint scratches and chips easily (Obsidian Black).
  • ateixeiraateixeira Posts: 72,587
    We've heard people complain of thin paint. Since they stopped using solvent-based paints they just don't adhere as well. They don't harm the environment, though.
  • I bought a 2007 that is now 7 months old. The center console is the color you have and is already scratched.
    I have more of a problem with the cheap plastic that they use on the sides and glove box. It dents and scratches a little too easily. When I made a comment to customer service I was told that I should tie everything down so nothing shifts and I wouldn't have that problem.
  • khoolkhool Posts: 8
    I got a similar response. Service is not one of Subaru's strong points mind you. In the two years I've had my car, it's gone back for warranty claims around 30 times. Many of which are repeat (2-3 times) to fix the same problem, or to fix a new problem caused by careless mechanics. Most of the issues have been with poor fit and finish - lots of creaks and rattles.
  • Just a note to say how happy I am with this vehicle at 7500 miles--07 sports xt Forester 5 speed. It is fast (have to watch it or get in trouble), tight, and gets decent mileage (23 around town and 27 on highway). Power explodes in any gear, any speed. Have used mostly premium, but an occasional mid-range fill-up doesn't seem to hurt it. Sunroof is enormous, and a bargain. Am going to activate the Sirius soon--any advice? Service experiences have been good, as was my most recent buying experience. (Had to pay a documentation fee--big surprise.) This is our fourth Subaru, and it's easy to see why we see so many of them up here in Northern Michigan--great value, good mileage, excellent traction, and in the XT's case, reviewed well by both enthusiast magazines and CR. (That is a rare combination.)
  • ateixeiraateixeira Posts: 72,587
    Congrats. Good to hear how happy you are with it.
  • khoolkhool Posts: 8
    Well, I've had my Forester for 2 years now, and I must say, it has been the most disappointing purchase I've ever made.

    From the very beginning the car has had multiple problems to do with fit and finish (rattles, squeaks and creaks), and poor service from the dealer (Docklands - Melbourne, Australia).

    Easily over 30 trips back to the dealer, quite often needing 3-4 visits to fix the same problem. Twice I've had the dealer call me to offer to keep the car for 'as long as it takes' to go through and fix all the issues, and both times they've come nowhere near a permanent solution. I've been waiting almost 2 mths to have the latest issues fixed, seems their too busy to worry about warranty claims.

    I've now resigned to the fact that the car is a bit of a lemon in this regard (the latest issue is an annoying creak in the dash when I brake hard) and have made the decision to sell it within the next 12 months.

    After my experience, I will never touch Subaru again. And I certainly won't be recommending them to potential buyers.
  • p0926p0926 Posts: 4,423
    Some people obviously have a much lower tolerance for creaks and rattles than others but I can sympathize with your annoyance with both the squeaks and the dealer's inability to stop them. Having said that, proclaiming the car a lemon and swearing off ever buying another because of the fit of trim pieces seems a bit extreme. It's certainly your right but there are plenty of car owners who own real lemons who I'm sure would love to trade vehicles with you. After all, compared to having to replace an engine or transmission, a squeak in the dash, while annoying, doesn't affect the drivability or safety of the vehicle.

    -Frank
  • ateixeiraateixeira Posts: 72,587
    That's a bummer, sorry to hear about it.

    What model did you get? I know the powertrains are different, is yours a 2.0l?

    Though the Forester is only built in one plant (Gunma, Japan) and the interiors should be similar.
  • khoolkhool Posts: 8
    I have the 2.5 litre XS Luxury (leather, sun roof, climate control, etc.).

    The car drives beautifully, it's just not built well. They've had to resort to things like stuffing rags under the carpet to take up kinks, sliding foam between panels to stop rattles, and even using double sided tape to keep exterior panels from falling off.

    What irks me even more is that the dealer has no sense of duty-of-care when they have the car. I've had entire panels re-sprayed due to dealer carelessness (scratches), kick panels replaced (the dealer broke one) and had to replace a window due to overspray from having a panel repaired (the one the dealer scratched).

    Don't know about you, but when I spend $45K on a new car, I expect it to be of reasonable quality and I expect the dealers who service the car and are representative of the brand to have a reasonable standard of service and care factor.
  • ateixeiraateixeira Posts: 72,587
    $45k Australian, I'm sure.

    Of course, you have the right to expect a trouble-free car, at least for the most part.

    Sorry to hear about your dealer. We pay high prices here where I live, but service is generally quite good.
  • paisanpaisan Posts: 21,181
    Perhaps you should switch dealers? This seems more of a dealer issue than a Subaru-specific issue.

    -mike
  • I got a 2008 LL Bean last week. I guess it like a non-US XS Luxury, with leather, big glass roof, climate control, automatic transmission. I have already put 800 miles on it and it is a joy to use. It has averaged 27 mpg in rural 2-lane driving.

    There was one problem - an imperceptible glitch in an electric window. After some discussion, the dealer agreed with what I was hearing and feeling, and replaced the regulator. He did not have one in stock, and so took one out of another new car and installed it while I waited.
  • tidestertidester Posts: 10,110
    an imperceptible glitch

    And, yet, you perceived it! (Just kidding, of course.)

    But seriously, did replacing the regulator fix the problem?

    tidester, host
    SUVs and Smart Shopper
  • ateixeiraateixeira Posts: 72,587
    Did they switch to VW's supplier? ;)

    Just kidding. Never seen that problem on a Subie before.
  • " ... an imperceptible glitch. And, yet, you perceived it! (Just kidding, of course.) "

    The full story....

    I took a used 2006 manual for an extended 4-hour demo drive at one dealer (and filled it with $30 of gas). I told the dealer there was a glitch in the driver's window, but they said they could not notice it.

    I rented a 2007 automatic from Avis for a day for another test drive, and the window was OK.

    I went to another dealer and test drove a new 2008 LL Bean. I told that dealer the driver window had a glitch and I had seen it before. The salespeople could not detect it. I went into the showroom trying other car's windows and they were all OK.

    I decided to buy that LL Bean IF the window was OK. The dealer had the Service Dept take the door apart and they could not see anything wrong so they greased the track and I was told all was well. I took delivery and the window still had the glitch.

    Yes, the glitch was imperceptible to several salespeople and to the initial service people. This is because they were standing beside the open door working the button with a finger. Over the ambient noise of traffic and shop, they could not hear the momentary fraction of a second graunchy sound as the window rose up. And because they were not driving the car with their arm resting on the armrest, they could not feel the simultaneous momentary graunchy vibration in the door. As soon as I showed the Service Manager how to listen and feel, he immediately said "bad regulator". The window is now perfect.

    A regulator that felt like that would not have cured itself. It would have been a constant irritant, undoubtedly growing worse. The window would become clunky. At some point it would become noticeable to anybody - maybe in months, maybe in years. I could not wait that long.
  • tidestertidester Posts: 10,110
    Thanks for the clarification. Glad you got that fixed!

    tidester, host
    SUVs and Smart Shopper
This discussion has been closed.