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Honda Odyssey Transmission Problems

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  • I have a 2000 Honda Odyssey, transmission started clunking at 124,000 miles. Although out of the 80,000 miles limit,Honda paid $2000 out of a $3,000 bill as goodwill that was in 2005
    On the highway it had a catastrophic failure, the transmission failed completely, with smoke pouring out of the engine compartment. Mileage 170,000, four years after, I am awaiting to see what Honda will do for me.
    Obviously with the number of posts, the recalls etc.., there is a design flaw. Although I am not a fan of government intervention, when it comes to consumer affairs such as this one, I believe the government should push a "lemon type law" to cover such issues. Car companies still need adult supervision when it comes to public exposure to a bad product which causes the general public (based on these posts) to become prey to unscrupulous repair shops and misinformation resulting in the public being seemingly "ripped off'.
  • petertpetert Posts: 13
    Thanks captain.

    on odyclub.com, there are some posts for tranny failures in the 100k miles range just in a couple of days. So it's a very common problem and it might be a safety issue.

    It will be good for the government (NHTSA) to step out for the safety issue rather than individual customer to deal with Honda case by case.

    When it suddenly fails, the car cannot move. It's definitely a safety issue.
  • pteampteam Posts: 1
    Hello to all readers,

    I have the similar problem with 2003 Honda Odyssey EX (transmission failure). Honda motors refused to fix transmission. My family always bought Honda cars and vans. According to Honda mechanics, Odyssey transmissions have problems. Honda does not admit their mistake, nor they offer free transmission if your van exceeds the 100,000 miles.

    Honda needs to do better for their customers. My family and I came to conclusions that brand loyalty does not help us. We need to consider other car manufacturers.

    NO MORE :sick: :sick: HONDA ODYSSEY VAN
  • All,
    I have been told that changing the trans fluid every 30,000 miles with Amsoil trans fluid will keep trans much cooler and may prevent repeat failures. Anyone heard or tried this ?
  • I saw a good offer for a 2002 Odyssey LXE in great condition with only 32k miles. Obviously, I would only consider buying it if there is a chance of getting transmission problems fixed by Honda for free or for a small amount of money.

    Therefore, what are the exact conditions for the warranty/free replacement agreements? I saw several numbers 109k miles, 100k miles, etc. Does it also depend on the age of the car? Does it only apply for the original owner?

    We only drive about 10k/year. So if we won't have to pay for transmission fixes up to 100k miles, I might consider buying one.

    Any help is appreciated, links to web pages, etc.
    Thanks very much!
  • autowriteautowrite Posts: 224
    I have a 2002, with 233,000 kilometers (metric) on it. I replaced the transmission once at 180,000 kms. If I wanted to stick with the 1999-2004 design I would only replace it with a 2004 (consumer reports best reliability year). I paid 1/2 the invoice cost for replacement through Honda Canada. I do not see Honda making any guarantees for 2002 as warranties do not usually last 7-8 years. If I could afford it I would check consumer report customer 'dots' for the best year between 2007 to 2009.
    It seems strange that that 2002 has only 32,000 miltes on it. I would check this out further. It's quite possible it's mileage is 132,000 miles.
    See also OdyClub.com for excellant forums.
    also http://www.carcomplaints.com/
  • Honday WILL NOT help you but for about $400 for a new transmission if you do not buy it at a Honda dealership. This being our experience. Our van was 2002, and also had 33,000 miles on it. It was orginally purchased at a dealership in Dublin, CA and then exchanged at the Dublin dealership for a new van. A chevy dealership in Sebastopol, CA bought the car and gave it their "Certified Authorized Mechanic" ok.

    Our van was running great until we hit 45k. Then we had all the symptoms that people talk about, the light, the stutter between 2 and 3, and sometimes, 1st gear.

    I went round and round with Honda of America. We had previously owned 6 Hondas...and that meant nothing to them. All the previous Honda's were purchased at a Honda dealer---but, because THIS Honda wasn't, Honda of America said, "I could take their offer, or they would recend it."

    I will NEVER, NEVER buy another Honda.

    If I were you, I wouldn't buy a 2002 Honda. You WILL have transmission problems---and Honda will not help you.
  • So... At 32,000 miles I took the van in to have the drivers side sliding door latch replaced. I told them then that the transmission was acting funny and that it would shake and shudder at approx. 25 mph. They told me I was crazy. Nothing wrong with trans. OK. I will just drive it until it quits. I have been through a Lemon Saturn Relay that was purchased back by GM because of electrical issues. I bought from Honda because they had such a good reputation. 57,000 miles. Take the door back in because it is doing the same thing. Latch is not shutting and alarm staying on. While picking van up Honda tells me that they did a software update for a "judder" at 25 mph to 45 mph and that this should take care of the shake. I started laughing because I knew all along that there was a problem. Well... They are going to replace the torque convertor attached to the transmission next week. I will say this... This dealership, unlike the one where I bought it, has not given me any problems and are arranging for a rental van for me for the week I will be without. However, I did purchase the extended warranty because of the problems I had with the Saturn. Needless to say, I have had to have the door latch replaced twice already, my battery has gone dead numerous times, and now the transmission is being replaced (or part of it). I am not happy!!!!! I paid a lot of money for this vehicle and have already had to spend hours without it or sitting at a dealership. I have three kids and a life. Do I really need to spend it taking care of a brand new car?
  • Feeling of being betrayed by someone we trusted summs up the general feeling we all have here.... We paid more money trusting that Honda will be reliable and will live up to its name. When we paid more money for the car, we believed that we were getting our money's worth... well, Honda failed. Not only it failed, but Honda turned our trust upside down. What really bothers me is that Honda is looking only the numbers and the profit and not looking at the loss they'll be suffering at the end when most of us in this forum spread the word of mouth about the poor quality of Honda workmanship. Bad reputation for Honda!!! Not only I will not buy any Honda, but I will make sure to spread the word and do everything possible to make sure that my network of people will not buy any Honda's.... Eat that, Honda.
  • pyk64pyk64 Posts: 7
    I just went through this with my '02 Odyssey with 76K miles on it. According to the dealer, Honda extended the tranny warranty on SOME Odysseys to 109K. My VIN wasn't included in the extended warranty, but the dealership contacted Honda and they offerred up a 50/50 split on a $4,600 repair charge (which includes a 3/36 transmission warranty).

    After the repairs were done, I sent out a letter to Honda of America asking them to better stand behind their faulty product and requested a 90/10 split. Stay tuned!
  • pyk64pyk64 Posts: 7
    I agree. I would seriously hesitate purchasing another Honda in the future. This is after owning a Civic and an Accord. I would definitely look at customer service aspect in a purchasing decision and Honda's reputation has taken a significant blow so far.

    I can understand that sometimes XEW!!@# happens. They need to provide better customer serivce when it does. They are failing.
  • The second transmission on my 2001 Odyssey failed this weekend! It gave us just a few minutes of funny noises and then locked up. We were on a hilly part of a country road where speeds go up to 55-60 mph! There were no berms, no where to pull off--the steep hills were on either side of the road. It was a very curvy road, hilly road -- a dangerous and scary place to have a car just stop. We were lucky were weren't rear-ended at high speeds.

    The first tranny failed at 77,700 and Honda paid for it. Now, 42,000 miles later, the second one is gone. Is it unreasonable to ask for a transmission to go more than 42,000 miles?? They obviously gave me someone else's problem transmission!

    We've had Toyotas go 170,000 and had no problems! My neighbor has a Toyota now with 200,000!

    The Honda rep, through the dealership, has asked us to make him an offer that would "be fair"! How about a Honda Odyssey that lives up to its reputation and price!! What has anyone else paid for the second transmission?? The car now has 120,000 miles on it and I was hoping to get at least 180,000-200,000. I can't buy another car right now! Help me negotiate with Honda! Help! :lemon:
  • Sounds like you were very lucky to have Honda pay for the first tranny at 77K. I just went through the same experience at 76K and they would only cover 50%. I talked to their Regional Mgr.(Charles Villenueva) and he feels that trannys typically only last 120K and that I was lucky to get the 50%. He seemed very proud of Honda's customer service record. I had to disagree based on their handling of all these faulty transmissions. I sent in a 2nd letter to Jason Stradford just to let them know how disappointed I was and that I would seriously look at the total cost of ownership on my future car purchases. I will certainly look at other mfg. before Honda from now on.

    Sorry for your situation. But according to Charles Villenueva, they would look at a 2nd failure on a case by case basis. Contact him (Honda of America has a 800 number and a fax number on their website), and you can certainly use my name (Peter Kim). ONLY some VIN's had extended warranties to 109K. See if yours was a part of the extended warranty.

    Basically, everyone knows (Honda just won't admit it) that it's a faulty transmission. They won't fully stand behind their product and will handle these claims on an individual basis in order to mitigate their crappy product.

    Good luck.
  • Yes, it was part of the extended warranty group and that's why they paid for the first one. 42,000 miles on a transmission is just unacceptable! They want us to make them an offer. I've been given a price of $3400 (including tax) on the whole thing. Your 50% may be the best yet. P&S manager at the dealership said he just had TWO transmission failures last week in the 120,000 range and Honda paid 10% on one and 20% on the second (it was a good customer). Thanks for the info--I'll give them a call. What region are you in? Wonder if Villenueva covers my area?

    Sue
  • I had my transmission replaced at 102K miles under full Honda warranty. I thought, whew, won't have to worry about that one again. Wrong! 40k miles later, my transmission fails again! What a cruddy transmission. My dealer won't cover it since it's just outside of their 35k warranty. I'm calling honda tomorrow, and if they don't back me up, although I've owned hondas all my life, I'll never buy another one again.

    Edward Newbegin
    Berkeley, CA
  • Sorry to hear your almost identical problem to mine. Just resolved mine today.

    Second transmission was paid for by Honda at 77,700 miles. It failed this past Saturday at 120,000 miles or after only 42,000 miles. We've settled with Honda paying for 50%, of course that means that we are paying 50% too, or about $1550 out of our pocket.

    We also thought we were set when they put in the second transmission. HAH! We have maintained the van meticulously--always at the dealer, even oil changes and tires. I got 100,000 miles out of the original front brakes! But I couldn't get that many miles out of either transmission! They now tell me that they are going to "flush" the system several times to make sure there isn't anything there. Makes you wonder if they did that the first time? If so, maybe we wouldn't be out $1550.

    I also was also only given a 12 month/12,000 mile warranty on the 2nd transmission. The Service Manager told me that if I'd paid anything for it--even $1, I would have gotten a 36/36 warranty!! Beware!! Of course, I'd have paid a few dollars for the longer warranty!!! No one told me!

    We bought a Honda to get away from things like this. I had a Chrysler van that had transmission problems and now get stuck again!!! Honda's were more expensive but we thought we were paying for quality. Think I'll buy American next time and at least have a clear conscience. The ratings on American brands are at least as good, if not better, these days.

    Keep us posted on your negotiations.

    Susan
    in Ohio
  • Paid 50% and got the 3rd one installed yesterday.

    In today's morning commute driving, it sounds like the same symptom as the 1st one, and the 2nd one.

    I asked America Honda if the remanufactured one was re-designed.
    They said yes.

    How come they repeat the same mistake?
  • For this case you may file a complaint at

    http://www.nhtsa.gov/
  • I'm near Seattle, WA. It's getting kind of laughable. The 2nd letter that I sent into Jason S was received by Honda. Charles V called me back to basically tell me that they've received the letter, will place it in my file, and to let me know that their position hasn't changed.

    Based on all these testimonials, I definitely will look for other mfg...for future purchases and maybe even think about going back to manual transmissions. I just hope that my new transmission will at least last the 3/36 warranty. I just would not rather deal with Honda again. They are cordial enough...just irritating and that won't change. My wife definitely likes MiniVans. Toyota Sienna will likely be our next purchase when this crappy tranny breaks again.

    Hey...it just takes one bad experience, and since we all have many options in autos, I for one will be putting Honda way down on my list.
  • Error Code: A/T DTC P0740

    After reading some of this blog I am not encouraged and certainly shouldn't be surprised by the failure of my van's transmission, but I was! Yesterday my Honda dealer delivered the news that we needed to replace the transmission on our 2003 Odyssey and it would cost $4,360 + tax (about $4,600 total). The van has 88,000 miles. About 2,000 miles ago we were out of town and the "D" light started blinking. We drove to a Savannah, GA, dealer who did a $500+ transmission repair on some 3rd gear part. That will put our exposure at $5,100 total for this transmission!

    We owned two Chrysler vans before this Honda and "stepped up" to the Odyssey to avoid the bad transmission experiences in the Chryslers (almost calculated failure every 75,000 miles).

    Our Honda dealer said he has placed a call to American Honda to see what, if any, assistance they will provide. He was "not hopeful" since he said they are being less accommodating these days. The argument is that we have enjoyed 88,000 miles of use over 6 years and that the car came with a 3yr/36,000 mile warranty. He did state that he thought the transmission should last longer than 88,000 miles, but the decision to assist was not his. He also said such a request for assistance needed to be initiated by the dealer which has now been done. Maybe we'll hear today what they say.

    Since this car's transmission warranty was not extended like its 2001 cousin it should have been included under the government's Clunker program!!

    Don't buy a Honda if you are looking for long term trouble free ownership.
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