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2006 Grand Vitara vibration problem

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  • guestguest Posts: 774
    I have reset my ECM..their was no change..Don't waste your time..
  • when you say you reset your ECM did you have it reprogramed or did you just pull the battery terminals?????? Lets just say that the fix has fixed many many a Grand Vitara so I need more details than a one liner! :shades:
  • I have an appointment with the dealer tomorrow to have the ECM or ECU flashed. I'll let you know what happens.

    The head tech is also going to drop the trans a little bit to change the driveshaft angle.

    Regards, Vitara4me.........
  • I know its under warranty, but tell them to reflash first and then drive it, that way if the driveshaft angle is incorrect they will be able to tell. If you do both and the problem still exists, you won't know if the new angle of the driveshaft is the cause of the problem or the flash didn't work. I have yet to see a flash that didn't work, but hey! as with any piece of rolling metal, it can surprise you. Suzuki woman strikes again! :shades:
  • So any news on how it went? Anybody got their ECM re-flashed yet? I still don't see what the ECM has to do with driveline vibration... Any TSB regarding this?
  • You have every right to have the factory rep meet with you,you must request this from the dealer..also..Is their a lemon law In your state?
  • Every individual who purchases a Suzuki and experiences a factory defect of any kind has the right to have the car evaluated by a factory representative. They travel on a schedule and depending on where you live, your dealership will schedule an appointment. Lemon Law states in the State of New York, that the car must be seen by the dealer more than 5 times and that it must be considered unfixable, or have been in a dealership repair shop for more than 31 days for the same problem... However, Suzuki tends to be much more lenient with that. Flashing a ECM is not a big deal and fixes the problem in 98 percent of the cases. Suzuki woman strikes again.... :shades:
  • I just called the Suzuki America hotline and asked them about two things: the possible cruise control behavior fix (like it is in 07 models) and the vibration. I specifically quoted the TSB number and content mentioned here of which they seem to know nothing about!!! Regarding the cruise control they said if there is no recall or TSB than there is no problem and no fix. Really?!? So who determines that there is a problem then? Not all the owners who are complaining about this and other issues?

    They told me to go to a dealer so I will. But if the one nearby dealer tells me that all is well despite the contrary what am I to do?
  • I had an appointment with the dealer to have my ECU flashed, but then the dealer cancelled my appointment. They stated that they talked to a Suzuki of America Field Rep for the west coast, and he told the dealership that I already had the latest ECU software.

    So I am back to square one again. I don't think Suzuki gives a crap about the vibration issue. If they did they would be bending over backwards to fix it. It seems that Suzuki is hoping that I will just "go away".

    I had to buy an air filter recently. I called every parts store in the area; Pep Boys, AutoZone, Kragens, NAPA...no one has an air filter for this vehicle.

    I had to drive to Santa Ana, California (a one hour drive) to find a dealer that was still in business. The dealer (Suzuki Depot in Santa Ana), told me that I had to drive to a different location 3 miles away to buy a filter. I drive to the other building and order the filter. 20 minutes later, I am told that the filter is not at that location. I have to drive back to the dealer to get the filter. So in other words, the dealer had me drive to another location, just to PAY FOR THE FILTER, then go to another building to get the filter. What kind of customer service is this???

    It took me a total of 3 hours to get a #!%& air filter for my Grand Vitara.

    Maybe I will wake up tomorrow and all of this will just be a bad dream. :lemon:

    Regards.......... :mad:
  • Wow, I am really shocked that the dealer was so non-responsive. Am I allowed to ask the phone number of the dealer? Here on the forum? You can always order a filter in advance and have it shipped to you in advance. I keep many Zuke parts in my garage just for the purpose of future need. Suzuki woman to the rescue! :shades:
  • tidestertidester Posts: 10,110
    We prefer that you not post phone numbers and other contact information in the Forums. You can, of course, mark your email address to be visible to other members in your Forums profile for private communications.

    tidester, host
  • I have the '06 GV luxury 4x4 and I also have had issues with the vibration since I bought it new. The dealer has replaced the front axle assembly and it did not help. They also stated that the vibration is in the engine due to the fact that you can hear it when the rpm's are up...can't remember the actual rpm's). I drive around 700 miles a week (hwy) and it drives me crazy. I went back to the dealer last month due to several rattles that now have shown up...very frustrated. The tech also had me drive another luxury and it did the same thing. I feel that I'm stuck with a vehicle I do not enjoy driving.
  • Wow, it must be a very loud vibration! You have to flash the ECM in order to get rid of the vibration. It really isn't a hardware issue. The engine is controlled by the ECM and it's a 20 minute reprograming flash that should take care of the vibration. Now about the rattles you are hearing. What is it that is rattling? Did anyone tell you WHAT it is that is rattling? Is is coming from the engine -or from the rear, or from where? Hang in there, once you get it all worked out, I believe you will just love the truck, but yours seems to be having some kind of issues. Maybe it wasn't a great idea to replace the front axle assembly since it isn't an axle issue-could that be the source of the rattle? Can anyone outside the vehicle hear the rattle as you pass by them? You mention several rattles-they must be coming from multiple places can you be more specific? SUZUKI WOMAN strikes again... :shades:
  • I looked at my receipts and they actually replaced the differential. You have to keep in mind that I travel much more than the average person so I might spend approximately 6 hours at a time (daily) driving and I hear everything. They did correct several rattles, which was the overhead console and the other one was an airbag harness that had come lose in the roof assembly. There is another rattle that they cannot locate, which is in the moonroof assembly. I can't even use my bluetooth headset properly due to the fact it is so loud inside the vehicle...engine & road noise. It's just frustrating that I bought the top of the line vehicle and I'm having these types of problems. I called the dealer this morning and they are looking into the '07 as a replacement...just don't want to be out anymore money.

    With this vehicle, it seems there is a trend starting. I've had the front seat replaced due to the leather wearing at 12,000 miles...that's another issue. I want to stay with Suzuki since this is my 3rd vehicle in the past 4 years (2 XL7's). With my driving, I purchase a car every two years. I guess I'm a little more anal when it comes to vehicles since I practically live in it.

    I'll let Suzuki know about the ECM re-program but the some of the droning noise is while your sitting still and around 2,500 rpm's. Will the reprogramming fix it?

    Thanks for your reponse.
  • Wow, trade it in... You have had more collective problems than I have ever seen in one truck. The flash on the ECM corrects the vibration issue. You have a droning noise? It may fix it, I am not too sure about it having not hearing the droning. The rattles you are talking about are just the most amazing thing for one single truck to have THAT many problems. The leather seats really blow me away. I have NEVER heard of that not ever. Keep me up to date with the ECM flash-I now need to know if it fixes the droning. And, to not be able to use bluetooth for all the noise- I have NEVER heard of that-not ever. Lemme know. suzuki woman strikes again! :shades:
  • I went to the dealer today to see if they could flash the ECM. They stated that they did not have the software to do it. I test drove an '07 4x4 luxury (which was the service managers' demo)and it has the same vibration in it at 65mph over 2500 rpm's. Suzuki stated that this problem is a design flaw that cannot be corrected; therefore, we are setting up a meeting with the DM of Kentucky to review the issues. I have to say that both the dealer and Suzuki have been very pleasant to deal with. The dealer now is trying to get me into the new XL7. The problem is that it looks like I've lost around $7,000 in depreciation in 6 months...ouch. We shall see.
  • Well, I am a new York dealer and we have the flash software and we have been able to correct the vibration by flashing it. I find that not all the Grand Vitaras have the vibration issue it is hit or miss. Who told you that it was a design flaw? Did you speak to corporate Suzuki? Just a question because I would have heard that one first hand if it were actual. If you hold out, you might be able to get Suzuki to use an arbitrator to switch you into a new xl-7 without a change in payment. Insist on it. DO NOT TRADE THAT CAR. The dealer cannot trade you out of a defective car-call Suzuki directly. Suzuki woman :shades:
  • Thank you so much for that information. The dealer called today and stated that they found the perfect XL7 for me, which is around $25,000. They further stated that I would need to pay $9,000 and I could drive it home...my jaw hit the floor. The dealer also stated that the DM called him last night and stated that the issue was an engineering issue with no fix. The car is paid off, so I really don't want to spend much more to get into an XL7. I'll let you know the outcome as the story unfolds. Regards.
  • YEP! You are muchly welcome. Suzuki has mandated that if a truck or car is defective, then you get a replacement for free. I would call Suzuki corporate and make a large fuss. Hate to say this but they have dollar signs in their eyes while you have a lemon. Please call Suzuki-Suzuki California will be more than happy to help you. Now here is a bit more information. There is a 3 grand rebate on the truck xl-7 if you buy it on a smart buy. If you pay cash -I would have to check, but I think its about a grand or so. But you also have Suzuki Loyalty which is 1000 dollars. SO, If the truck is a luxury xl-7 and it's 25 grand and if you are taking the smart buy and you are going to just pay it off within 3 months, then you are actually paying 21000. for the truck xl-7. If you are putting up your Grand Vitara plus 9 grand that means that you are getting about 13 grand (I estimated tax of about 1 grand into that) for your 25 thousand dollar defective Grand Vitara truck. That is not good business for YOU! They can resell that truck for 21 grand and make a profit of 8 grand. They are not doing you ANY favors. Not that I want to bash my fellow Suzuki dealers, but that isn't very nice. Considering you could trade that truck to a fellow competition and not tell them about the defects and get MUCH MUCH more value on a trade in, they are being really stupid. Get my hint? Think rebates! and year end clearances here. But I would put Suzuki California on my speed dial list and call them and beg for help! Best of luck to you! Suzuki woman strikes again! :shades:
  • You rock. Where are you located? I might want to travel and do business with you...lol. I will take your advice and pursue with Corporate.
This discussion has been closed.