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Ford Escape Hybrid Suspension/Steering Problems

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Comments

  • bails1bails1 Posts: 1
    Hi there first time on this site and just read your comment about the Ford Escape, we live in Alberta Canada and my wife has a 2010 Escape 6 months old and the power steering has just failed on hers and I agree with you we are talking 100% fail. Luckily it was while we were in a parking lot and not on our way home where we encounter Deer on a regular basis. If this happened at speed I do not want to think about the consequences, Ford needs to look at this NOW or face what Toyota did for their inaction.

    I will be writing letters to the dealership and Ford so they are both aware of the issue so there is no denial later on. I also saw there was another complaint to the NHTSA about a similar problem . We were warned not to buy a Ford because the perception is they do not stand behind their product. We have been over the moon with the Escape until now and I was even thinking about getting aa new F150 but I may have to re-think that decision. I will keep you posted on what the dealer says but they can`t even look at it until Monday and it`s Saturday.
  • I have the same problem with my 2009 Ford Escape. Two times the steering has locked when I tried to turn it. Once I was stopped and attempted to turn left. The other I was driving and tried to steer to the left. Several other times the steering wheel and brakes lost power momentarily and the stability control light went on. The last time, yesterday, I was driving along about 35 miles an hour when the power just went - only for about 3 seconds and then it was fine. I've taken into the dealer three times. It never happens when they take it for a ride. They did something to the steering column once. I have 18000 miles on it. I have another vehicle so I find I am driving it less and less. I don't know what to do
  • Well, this happened a third time. First two times were in 24,000 miles. Now again at 30,000.

    I was going about 20 mph, into a curve. And this time my wife was with me. Again, I applied the brake, and the wheel loosened up.

    Taking it in next week, so we'll see what they say. I'm definitely printed out some posts from on here and other sites from other people so they don't discount me as crazy.
  • Today my FEH is at the dealership. They are replacing the steering column under warranty.

    They just took me at my word and said, "It looks like Ford has been having problems with the steering column in these Escapes." Though they didn't mention any tests or having seen anything awry.

    There's a chance that could fix it. There's a chance it won't fix anything. There's a chance it could actually make the problem worse or more frequent.

    I guess I won't know until it happens again. The steering locks up only about every 5000 - 10000 miles, so I need to go at least a year without it happening before I feel comfortable.

    I would like to get rid of the car. I'm not too comfortable with driving my family around in this thing. But I don't know if I can afford to do that because I don't know if I can get a replacement vehicle for the same cost as just keeping this one. Still owe $17k on something that might kill me.

    Good times.
  • Although I don't have a hybrid, I have had my 2005 Ford Escape for 5 years. I was out today driving down an alley. I went to turn right and the wheel completely locked up, but the engine did not. Luckily, there weren't any other cars around because I had to make an immediate stop. After shutting it off and restarting it I was able to make it home. But this was very scary, especially since I usually have my 1 year old son with me.

    I want to take it in, but like many posts here, I tried to recreate what happenend today, but couldn't, so there isn't much that can be done. Any suggestions?????
  • cretacreta Posts: 2
    Hello,

    I own a 2006 FEH.

    Unfortunately the power steering assist mechanism (electric -not hydraulic) needs to be replaced/repaired.

    I am looking for a top flight mechanic who is familiar with this issue, the dealer has recommended that I buy a new vehicle..... they indicate the repair is too complex, risky and expensive.

    I would greatly appreciate any assitance

    Thank you,

    Creta
  • PF_FlyerPF_Flyer Pennsylvania Furnace, PAPosts: 5,854
    It's hard to imagine a repair (even if it's a complete replacement) of the power steering assist unit would be to expensive to be worth doing on a 5 year old vehicle. Not having heard an estimate, I could be mistaken on that. And the word "risky" is really throwing me for a loop. What risk? Is the mechanic not sure if he'll break something else attempting the repair? Too complex sounds like he just doesn't want to be bothered.

    Did he give you an estimate?

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  • My FEH first showed the steering problem less than 4 months after I bought it. The dealership had it for 9 days and replaced part of the steering column.

    A year and 8 months later, the steering problem returned. this time the dealership had my car for nearly 2 months because they were replacing the entire wire harness and it was backordered.

    6 months and 8 days later, the steering problem returned, AGAIN. This time Ford is doing a "repurchase" of my car. They have to follow certain guidelines according to California Lemon laws, they just don't have to follow them fast.

    I have been driving this ticking time-bomb since August 20, 2011. I am going to give them about another week to make good with their buyback before I hire an attorney and go that route.

    If your steering is going out, you need to contact Ford Corporate. Their phone number is on the internet. Ford knows this is a problem. They are responsible to make it right.
  • I've had four instances this summer of my steering locking up temporarily. So far always at low speed. I've got it at a dealer now, but I know from experience with brake failure on the same car that Ford will not authorize any repair that can't be duplicated by the dealer. Indeed, I know that despite all the posts here, Ford will claim it has never heard of the problem. It will take a fatality to get Ford's attention.
  • I just picked up my FEH 2007 after paying $2700 to the dealer for steering repair. It went out (completely) as I was pulling out of a parking spot. Ford does not believe there is a problem with it. For me, it was a HUGE problem. This was my first domestic purchase in 2007 when I bought it brand new. After 5.5 years, I paid over 10% of what I had paid when I bought it new. The dealership says it is new technology that costs a lot more to repair when it breaks down.
  • Can someone please tell me the status of the intermittent steering lock up on the Escape hybrid? I have a 2008 and it has locked up twice. On mine it occurs when I need to turn to go around a curve. The steering just straightens out on it's own and makes it very hard to turn for the curve. I would really like to hear from someone who has had this problem fixed to learn what the cause is and how to approach Ford to get it resolved. Thanks, Black Pearl FEH

  • stevedebistevedebi LAPosts: 3,788
    edited January 6

    I had the problem happen three times on my 2008 AWD FEH, always at slow speed when turning left. The steering simply stopped working for about two seconds. A long two seconds, since invariably traffic was approaching as I pulled out and accelerated to make the left turn.

    Ford replaced the steering column and so far the problem has not come back. However the car also generally turns about 2 ft wider in the turn radius, making it a bit harder to swing a "U Turn". However, I like the fact that they seem to have made the highway speed steering a bit less sensitive at the same time. The car drives differently now. It was under my extended warranty, so I don't know what it would cost.

    The fact that Ford changed the way the steering works tells me that there is some design problem when the wheel is suddenly spun all the way left while accelerating (but it does not happen often). I've not heard of a recall. I've seen reports of the problem mostly on 2008 and 2009 FEH models.

    EDIT: BTW, I discovered the second time it happened that it was actually a power failure - my ScanGuage 2 power reset itself briefly. This makes me think it is electrical, not mechanical. I didn't notice the other times because I was too busy concentrating on avoiding crashing into something.

    @blackpearlfeh said: Can someone please tell me the status of the intermittent steering lock up on the Escape hybrid? I have a 2008 and it has locked up twice. On mine it occurs when I need to turn to go around a curve. The steering just straightens out on it's own and makes it very hard to turn for the curve. I would really like to hear from someone who has had this problem fixed to learn what the cause is and how to approach Ford to get it resolved. Thanks, Black Pearl FEH

  • Thanks for replying Steve. I think a huge challenge is that the problem is so intermittent it's hard to know if it's really fixed. Your story is the first one to suggest that the entire steering has changed so maybe we can have some confidence in it!

    I am going in tomorrow with printouts of all the folks who have had the problem and will let you know what happens with Ford. Black pearl FEH

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