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Chevrolet TrailBlazer Speedometer

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Comments

  • willymacmusicwillymacmusic Posts: 5
    edited February 2010
    Good for you. My labor was a little less, and they said the part cost a little more, so who really knows? The important thing is that you will know how fast you are traveling, and didn't get stuck for the whole thing. If they ever do issue a recall later, we will still qualify for a refund on the labor, so keep your receipts and check in every now and then! ;)
  • Well, I may have spoke too soon....I called my dealer to schedule an appointment to fix the speedometer and I was told by my service advisor that the GM rep did not mention any of this to them. If I want the speedometer fixed I will have to pay for parts and labor. I called GM and left a message with them but so far no returned telephone call. I am really tired of dealing with this. I expect there is more to come! Anyway, we are going to the car show this weekend.....it doesn't look good that we will buy another GM product in the future. :(
  • rkramerrkramer Posts: 1
    I had similar issues with my 02 TrailBlazer. The dealer wanted to change the instrument panel for about $500. I decided to wait awhile because it was still running OK but gauges , tach and speedo were intermitently goofy! After about a year it started having trouble starting. At that point I put a new battery in and all the problems went away and never came back. It seams that the battery had a short in it all along but the current leakage was only enough to wreak havoc with the gauges but did not affect anything else until the battery deteriorated further. I'm surprised how many mechanics i have talked to don't know about this problem. the new battery cost $65!
  • timoladtimolad Posts: 6
    A new battery didn't fix my problem. About 3 weeks ago, I came out of the grocery store and my TB wouldn't even turn over. Had to call AAA who determined it was the battery and replaced it (at a higher cost than the stores I am sure). Last week my check engine light came on, AutoZone told me it was low on coolant so we added coolant and the lgiht went off. Next day it came back on. A neighbor knows somebody who can diagnose and they reset the check engine light and reset the speedometer back to zero when idle, next day speedometer started acting up again but check engine light has not returned. I think I am going to have to call GM on this one.
  • gmcustsvcgmcustsvc Posts: 4,003
    Hello Timolad,
    I am from GM Customer Service. I apologize that you have been experiencing issues with your vehicle. Can you please email me with more information on your concerns, so I can look into it further? You can access my email by clicking on my name. Thank you,
    Mariah GM Customer Service
  • timoladtimolad Posts: 6
    So the GMCUSTSVC contacted me through this forum. They gave me a case number and connected me to my local dealer to set up an appointment. The dealer just called me. $510 to fix the cluster and $450 to fix the gas gauge which is some kind of sensor in the fuel tank. They said the reason GM isn't assisting in the repair is the car is a 2005 and has 85k+ miles. They knew that before they created the case. I am very disappointed in GM at this point. I have been thinking about a new vehicle, guess it won't be GM!
  • timoladtimolad Posts: 6
    After my last post, GM contacted me again. I told them I felt they should cover the instrument cluster repair. I told them I felt it only right for them to cover the repair especially since it is a known problem and I heard there was a fix for Tahoes for the same problem. They called me back today and told me they were going to cover the cost of the part but I needed to cover the labor. The dealer called me to see if I wanted them to go ahead and order the part and said the labor would be $250. The dealer later said they spoke with GM and did some fenagling and my cost will be $125. I am very pleased with this result. Good Customer Service for a change from a big money company.
  • Good for you! I also had a satisfying experience, and will have to say that I am pleased with the GM Customer Service. So glad they are doing the right thing.
  • one4tkone4tk Posts: 1
    My husband and I bought an 05 TB in Aug of 2007. By Jan of 08 we started noticing problems with the speedometer sticking. Called our local dealer and found out it would be 500 to fix. Didnt have 500 so decided to deal with it since we could reset but after almost two years of waiting for possible recall it is happening more often and can only drive short distance with out it sticking. Dont understand why GM wont stand by their product. My in-laws had the same problem with their Tahoe and GM covered their repair. Now the gas gage has also quit working. Still dont have 500 to fix but dont like having to use a garmin to determine how fast I am driving. What is the best course of action. It seems some have luck contacting GM and others not so much. Is sending a letter the better answer? Should my husband try to fix it himself? not sure about that dont want to make matters worse.
  • gmcustsvcgmcustsvc Posts: 4,003
    Hello One4tk,
    I am from GM Customer Service. I apologize that you are experiencing a concern on your vehicle. Can you please email me more information about your situation so I can look into it further? You can get my email by clicking on my name. Thank you,
    Mariah GM Customer Service
  • larryk1952larryk1952 Posts: 1
    With all due respect to the GM customer service people who look at these posts, this seems to be a significant problem in Trailblazers and I suspect GM is ignoring the problem because it would cost a lot to fix it on a recall basis. To me, it is a serious problem because it is dangerous. I was going about 130 km/h (Canada) around a curve with my speedometer reading about 80 km/h (roughly 50 mph). I didn't kill myself but it sure showed my speedometer was reading wrong. You will see this problem all over the web. Anyway, with GM as difficult to deal with on this issue, there is a business on eBay (clusterrepairman) that will fix a cluster replacing the defective c5.168 stepper motors with x25.168 stepper motors for around $60 plus $16 postage. But you do have to take out the cluster yourself and send it to him. You can call him and he can walk you through the steps which are not all that hard. It's a much better solution than trying to get the dealers to do it.
  • rich888rich888 Posts: 4
    You are Right. We shouldn't have to beg for help from GM. Customers now feel that any help from GM is satisfactory. IT IS NOT!!!! They need to re-call this and pay back everyone who had it fixed themselves. This shouldn't be a handout. It's a major safety defect!!!
    Come on GM, OWN UP TO YOUR MISTAKES. Don't target the Japanese car companies if you can't take care of your own problems.
  • rpdherrerarpdherrera Posts: 1
    Having issues with the speedometer like all the 134 post on Edmunds, this is indeed a very dangerous malfunction and a huge liability on GM's part. Let alone we had to bail them out of their from filing BK, and they can't help us. My trailblazer like everyone elses, cost me money, my hard earned money, for this to starting happening is unacceptable. TB has 37,000, and today I was driving in the city street, and the speedometer read (not kidding) 140mph. this is my family car, and my children are with me most of the time. I don't have 500 - 850.00 to fix this. and I need my car to go to work ,take the kids to school. As soon as the car hit 36,000 miles it started having all kinds of issue, it is almost as if GM programs it' s vehicles to go haywire as schedules,
  • adman999adman999 Posts: 2
    What do you know...The speedometer on my 2004 Trailblazer with 40,000 miles stopped working, or should I say working correctly. As it sits in the garage right now it is stuck on 110 mph. Usually falls to the bottom when I am driving. It went out as I was driving over a winding mountain road and I had no idea how fast I was going approaching dangerous turns. I did a google search to find out how to get it fixed and came accross numerous sites with people having the same problem. Unbeleivable! Glad to see some people were taken care of by GM. We shall see how it works out for me.
  • Hi I bought a 2005 trailblazer it has 72000 miles on it. The fuel gauge went out about a year ago and this morning on my way to work the speedometer stopped working. I also had to have someone disconnect my seat because it wouldn't go to the home position unless I wiggled the wires under my seat and would drain my battery if I forgot. I see alot of people are having problems with the fuel gauge and the speedometer and want to know what GM is going to do about it. These items should be recalled. This is a safety issue and they should be fixing these problems at no charge. What advice can anyone give me? I can't afford a lot of money! Thanks for any input!!!!!! :(
  • gmcustsvcgmcustsvc Posts: 4,003
    Hello Michelle1967,
    I apologize that you are experiencing a concerns with your vehicle. Can you please email me more information so I can look into your situation further? You can get my email by clicking on my name. Thank you,
    Mariah GM Customer Service
  • Mariah I clicked on your name but did not get an email address!
  • gmcustsvcgmcustsvc Posts: 4,003
    Hello Michelle1967,
    My email is socialmedia@gm.com. Thank you,
    Mariah GM Customer Service
  • adman999adman999 Posts: 2
    Here is an update: I called GM like many others and told them my speedometer stopped working. The customer service rep told me that because my Trailblazer had such low mileage that there was probably something they could do to help. She instructed me to take it to the dealership for a diagnoses but I would have to pay out of pocket. She assured me that the money I spent would be applied to any arrangement that we came up with. I received a call a few days later from GM saying that they were not going to do anything. Gee Thanks GM. I called to say my speedometer didn't work and they convinced me to give them $65 to tell me my speedometer didn't work. Rather genius of them. You won't fool me twice GM. I am done with you. Good luck to everyone else having problems.
  • jmaherjmaher Posts: 4
    OK, I was message #1 on this thread, posted in October of 2007. Just to let you know, I tried following up w/ GM a long time ago and just learned to live with the problem. The ONLY significant problem I ever had with my Trailblazer was this speedometer issue, and after +240K miles I finally traded it in reluctantly. After decades of GM/Chevrolet loyalty I now own an Audi and it is a shame that GM never took this issue and customer loyalty seriously.

    Frankly, GM will never address this issue because to them it is not a safety issue. As the driver of a vehicle you always have the obligation to drive a safe speed, regardless of what the speed limit is or how fast the car says you are going.

    I suggest getting an Audi A4 Quattro with the premium options package. It is awesome.

    Of course, Audi may be the next recall for all I know but so far so good. Good luck!
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