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2004 Mountaineer, LEMON
The rear window hatch panle has cracked and been replaced 4 times, and has now cracked again. The hatch leaks etc. etc. The paint on the roof of the car chipped off 6 mos. after purchase. Rear windows stuck ,failed. Driver window stuck. Windshield improperly installed by manufacturer, replaced, problems with wipers ever since. The transmission is now jerking.
This vehicle has been in for repair 11 times in 22 months, over 35 days total in the shop. I only have 8300 miles on it. Because of the continued issue with rear hatch cracking around the emblem the value of the vehicle has plummeted. We owe 20k and could never get out money out of it now.
The dealership has been horrendous and has made it clear that they want us to go away. Every problem I have brought the vehicle in for, Mercury had already issued a TSB repair bulletin for.
Now I have discovered that there have been 52 recall or repair bulletins issued for this year make and model, 16 of those were issued before we bought this SUV. This info can be online. Had we known that, we would not have purchased it.
This suv had everything I wanted and needed, I am disabled and the stress of rental cars, etc. etc. has been a complete nightmare.
I could not find anyone else online who had these continuous cosmetic complaints and yet the repair bulletins were issued so I know I'm not the only one. I joined here to post this because this info needs to get out there.
The 2004 Mountaineer has tons of potential, it also has 52 current repair bulletins, including a problem with the rear axle and multiple transmission problems, and is a lemon. Mercury needs to recall these vehicles.
If my windshield had come out it could have resulted in my death.
Has anyone else had these problems ?