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Hyundai Online Shop Manuals Access

2

Comments

  • floridabob1floridabob1 Posts: 1,190
    RE: 31
    The peace pipe is lit.
    I have no problem with the local dealers. All that I have spoken with have expressed the same frustration as many owners.
    Hyundai made the decison to play with the big boys when they entered the near luxury market with the Azera,
    Hyudai is a hugh conglomerate, larger than most other automobile manufacturers. I'm certain that they have the technical ability to update local dealers computer software to supply them with necessary information. Not only non US parts.
    My local dealer still has not been updated with any Azera 07 parts.
    Therefore if you were to bring in you out of state purchaced car, that came with a natonwide warranty, they would have extreme difficulty in making a repair.
    Remember that BMW started in the US with a very inexpensive, even at the time, model.
  • I don't doubt that it is possible to offer this, but again, Hyundai is going to look at bottom line. Does implementing this have any payback? I'm guessing they looked at it, and for the time being the answer is no.

    As for the 07 parts list.... they should have access to parts for the cars they sell; sounds like someone's behind the curve there.
  • moparbadmoparbad Posts: 3,842
    I believe you have unreasonable expectations to think Hyundai should offer non-US parts in the US.
    Toyota does not offer HiLux parts at the local dealer, nor do they offer European Corolla parts.
    Honda does not offer non-US parts.
    Nissan does not offer non-US parts.
    It is a bit ridiculous to expect a manufacturer to offer parts for vehicles not sold in that market.

    Regarding the unavailability of updated parts catalog, it is not unusual for a delay between the start of a new model year and or the introduction of a new model and the updating of systems and materials for parts. This in not unique to Hyundai.
    It does not prevent a mechanic or dealer from obtaining parts. I believe nearly all dealers have telephones and computers systems that allow them to contact manufacturer technical support and parts centers.
  • floridabob1floridabob1 Posts: 1,190
    RE: 34
    AS far as your first point, I know for fact that Honda offers a toll free phone number to Honda Europe and Honda Japan, each of which will supply you with information about non US models. I have no knowledge about the others that you reference.
    With regard to your second position, it is my belief that almost 3 months after the introduction and sales of a new year model, EVERY service department in the country should have all available technical information about the models.
    I agree that if the service department tries hard enough, that they might eventually find the needed information. They may, or may not be willing to make the effort.
    The company should make this information available to ALL dealers the day the first car is delivered to a customer.
    That car was engineered and built way before that delivery date.
    Apparently, your expectations are lower than mine.
  • One thing to remember is that the Azera was an 06 introduction, and the 07 is virtually identical, except for some minor details (I think the radio is one area where there may be differences with respect to XM availability). Yeah, they should have that information, but no one is going to be stranded or without a car for lack of a radio.
  • floridabob1floridabob1 Posts: 1,190
    RE: 36
    Until they receive a computer update, the dealers parts department will not know if the part numbers are the same for 06 and 07.
    A perfect example is a 94 Q45 that I had. I needed a water pump replacement. That year and model used 3 different water pumps. All looked similar, but were not interchangeable.
    After building the 07 for many months, they should even know the radio information.
    I guess that if you keep your expectations low enough, you will never be disappointed
  • I went to the Obrien hyundai Dealership in Ft Myers, FL, they said they could only program a maximum of 2 key fobs to my 2007 van. I'm pretty sure that I read on the HMAservice website that 4 can be programmed to each car. Anybody know what can be done? I already spoke to HMA customer service, they are clueless and an embarassment to the company, he said check with the dealer, what does he think i just did? Anyway, can anybody provide me a link to info on programming a 2007 Entourage. PS I love this van. Thanks Bill
  • patpat Posts: 10,421
    It might be a good idea to ask that question in the general Entourage discussion as well.
  • trebltrebl Posts: 5
    You may want to try posting this question on the
    alt.autos.hyundai newsgroup as well, and direct the question to "hyundaitech". He's been a Hyundai technician for a number of years and is extremely knowledgeable and helpful. And his answers are always right on. Just a thought.
  • Conversely,if your expectations are high enough you will never be satisfied.
    My 2 cents on non-U.S. models and parts availability for them. U.S. spec cars typically have standards for emissions..safety..lighting etc. etc. that may be significantly different than those used in other markets. Therefore if you somehow import that "widget" from a middle eastern spec. car and install it on yours THEN either have an accident or experience driveability problems or some other type of failure who are you going to complain to??? Why Hyundai of course. So, from a liability standpoint at the very least they (Hyundai) understandably don't want to get caught up in that mess..
  • Here's what the dealer training says about reprogramming remotes. It doesn't come right out and say it, but it implies only two remotes can be programmed.

    You can't get mad at the dealer for reporting what the Hyundai training says (i.e., refers to "both" remotes).
  • botherbother Posts: 1
    Reply | E-mail Msg
    We have a 2006 Santa Fe. Monsoon stereo system. Problem is my 4 year old daughter used the CD player as a piggy bank. Yes, my bad. I am sure this will not be "covered by the warranty. Not that i want to ever go to the dealerships repair shop ever again. Yes there is a huge gripe there!

    Anyway. Is there a way to get the CD/radio unit out of the dash and then remove the change from the component? Or should I just go and buy a new unit and install it? I cant use the cd player at all. It plays a few songs then basically grooves the disk to non readability.

    BTW - she has also now used the steering wheel as a bank. Got coins in to the wheel where the air bag is. :blush:

    TIA- although I think I already know the answer
  • gamlegedgamleged Posts: 442
    ... on a CD, includes Workshop Manual and Electronic Troubleshooting Manual. Arrived today, found on eBay for the "buy it now" price of $24.95 + $4.95 shipping. It's got more than I'll ever want to know in hundreds of pages. The disk initially has an index of all the models, but it only allows access to the Azera pages.

    I note that there's at least one other available on eBay, under "2006 Hyundai Azera OEM Workshop Service Manual CD"... :shades:
  • I'm fairly new to this blog so I don't know if this has been addressed yet. I went to the Hyundai Online manuals site listed in the very first blog entry and registered for access to the site. Once given a password, I logged in but am unable to view any of the manuals. It appears that the manual pages come up with very little text and at least one large image file for each page but the images are all missing (or not loading?)??? Is the issue with their site or my laptop?
  • doohickiedoohickie Posts: 949
    Do you have SVG viewer on your laptop? Go to the first page, and click on Site Requirements where there will be a link to download "Adobe SVG Viewer". Without that, you can't see any of the images.
  • That did it. Guess I should have read the directions a little closer. Thanks!
  • That did it. Guess I should have read the directions a little closer. Thanks!
  • doohickiedoohickie Posts: 949
    No problem. There's a lot to read in there!
  • petecalpetecal Posts: 23
    I just tried the hmaservice.com site and it came up 404,

    "The page cannot be displayed".

    Is the manual still available or has Hyundai blocked it?
  • slateblueslateblue Posts: 110
    Click on site requirements, I think you may need to download a viewer.
  • doohickiedoohickie Posts: 949
    Nope, doesn't work. It's easy for people to get their own account; the only glitch is that some people never get the password email sent. Just go back to the site and do the "forgot password" thing with the username you supplied.
  • hrngffcrhrngffcr Posts: 90
    Any suggestions on who I can contact to get a set of adjustment and usage instructions for roof rack cross bars. I bought them when I bought the Entourage and had them installed at the dealer before I took possession of the van. The salesman said the service department did not have a set of instructions laying around and he was supposed to get me a copy of instructions next time a set of cross bars came in. He didn't and he is not at my local dealer (bought the van in another city). Called customer service and they didn't have a clue. I want to make sure that I don't break something attempting to adjust the bars the first time I use them.
  • petecalpetecal Posts: 23
    I tried it today and it worked. Must have been a temporary thingy. Sorry for the false alarm.

    I used the site two years ago to install a cruise control and new radio in my son's Elantra. Now I just picked up a new Tucson. The access to the shop manual was a major factor for picking the Tucson over the CR-V.
  • doohickiedoohickie Posts: 949
    Oh yeah... I remember that!
  • batman47batman47 Posts: 606
    I have not been able to access the Hyundai Parts on line site. I am able to log in correctly but the answer is that "the site is not available". I have done this for one month so far and the site is not any more there. It appears that Hyundai USA has removed this facility from the www.hmaservice.com.

    Does somebody here know the reasons of this situation? Can somebody in this forum still access the hyundai car manual?

    Any help much appreciated.
  • slateblueslateblue Posts: 110
    The parts site has not been available for quite some time, I don't know why Hyundai eliminated it. The shop manual is still available.
  • doohickiedoohickie Posts: 949
    I know someone at Hyundai and at first he said it was just a server crash. Now, though, he's been told that the site was "not appropriate for customer use". In other words, displaying MSRPs for OEM parts pissed off dealers who overcharge. :mad:
  • hrngffcr,

    I didn't think that there were crossbars available for the Entourage. I have an '07 and have never been able to find ones recommended for it either through the dealer or off the shelf at the local autoparts store???
  • 8chtee8chtee Posts: 3
    how do I access the high mounted centered stop light mounted on rear window deck? I'm baffled, Harlan
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