It looks like you're new here. If you want to get involved, click one of these buttons!
Gee, thanks, GM! - Onstar analog to go silent
As of the beginning of the year Verizon Wireless, the provider of the Onstar signal will shut off their analog network. GM knew this as far back as 2002 yet for two years continued to build cars with analog Onstar.
"OnStar declined to make an executive available for this article, but in a statement said, “We at OnStar sincerely regret that we will not be able to provide OnStar service to vehicles with analog-only hardware after Dec. 31, 2007.” When asked why it continued to install equipment that could not be upgraded even after the F.C.C. ruling, the company said that 'each vehicle has its own development and manufacturing schedule, not all vehicles will receive the same OnStar equipment at the same time.'"
"Dealers will upgrade some 2002-4 vehicles to work on digital networks if customers buy a three-year subscription to the Safe and Sound package at $199 a year."
"The company would not say how many of its subscribers have analog-only or upgradeable equipment. But as many as half of OnStar’s customers, or two million subscribers, now drive cars that cannot be upgraded, according to Frank Viquez, an industry analyst at ABI Research."
Now remind me again why GM is having problems with market share. Onstar is one of the few services that might entice me to look at a GM vehicle these days. Seeing how they look out for their customers probably tossed that thought away.