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Toyota Sienna Uncontrolled Acceleration



  • bigrob65bigrob65 Posts: 1
    How can we be sure that this fix is included in the 2011 version? Where did you read that?

    Thank you...
  • avucarguyavucarguy Posts: 56
    In a perfect world your plan would work. What is the fair price do you suggest Toyota pay for these vehicles? Most people seems to think their vehicle is worth more than what it is actually worth(including me). Would you be happy if Toyota only offer you trade in value for your Toyota with SUA? What would stop everyone and their cousins who owns a Toyota and decide they want a new car/truck to begin to file bogus SUA claims if Toyota decide to offer full retail price to buy back these vehicles. Somethings are easier said than done.
    I own a Toyota now and several Toyotas in the past, so do several of my in-laws, and my immediate family, and several of my neighbors. None of our car has SUA problems. My car now has 64K+ miles without issues except for what my kids broke in it. I believe Toyota is doing all they can. I just heard on the news today, NASA is also now being involved to try to figure this out(per Bloomberg TV).
    Your best defense against this situation is to be knowledgeable and know how to shift your vehicle into Neutral if this ever happens and floor the brakes.
    I do not work for Toyota or any other car company. I do not own stock in Toyota.
  • ateixeiraateixeira Posts: 72,587
    The question was posed in another thread and that's how it was answered, along with links for reference.

    Now that the Sienna has it, question is, do competitors have the same fail-safe mode?
  • doggrandmadoggrandma Posts: 144
    How do you look for the sudden acceleration problem specifically? The NHTSA website is so cumbersome - typical government organization. Do you always have to look up complaints by make/model/year rather than type of complaint?

    Did you say on another post that 2007 Odysseys had more UA complaints than the same year of Toyotas?

    I still say all this is making me want to walk everywhere. It would probably be good for me. ;)
  • ateixeiraateixeira Posts: 72,587
    I didn't narrow it down, because to me ALL issues are important.

    For instance, with the Ody I saw lots of complaints about brakes. Sure enough, Honda now has a recall on the brakes.

    What surprises me is that with the Ody, Consumer Reports ratings clearly show issues it has has in the past:

    - transmissions before '04 had black dots
    - 05 to 07 suspension got black dots
    - 05 to 08 brakes got black and half-black dots

    All 3 can be explained. We know the Ody got a revised trans for 2004. The suspension is the coil spring issue they are having. And the brake issues are clear to anyone who has read through the NHTSA ODI complaints database.

    But here's the thing - Sienna shows no signs of problems under categories you'd think UA would affect:

    Engine, major
    Engine, minor

    All are red dots or half-red, i.e. better than average reliability.

    Issues are with Body Hardware from 04-06, and we know that was the door skin on the driver's door that a few people reported falling off (!) or more commonly rattling and getting loose. The other issues involved the 06-08 audio system, basically pre-Bluetooth.

    It's strange, to me, that most of the well known issues on both these vans appear very clearly on the CR ratings, but UA does not. :confuse:
  • doggrandmadoggrandma Posts: 144
    Well, I hope Honda has fixed all the problems with the Odyssey, because I finally took the plunge and bought a 2010 EX-L! We now have more than enough room for the dogs and all the grandkids. I'm very excited, and I want to thank you for all your comments and insight into the pros and cons of the different minivans. You've been a real help. :)
  • ateixeiraateixeira Posts: 72,587
    You're welcome. And congrats! :shades:
  • meetoomeetoo Posts: 2
    While parking in a shopping center lot my 2005 Toyota Sienna suddenly accelerated into a tree directly in front of me. I reported to the police and my insurance, had the van towed and have filed a report with Toyota. What can I expect from Toyota? Are they going to try to make me feel like a fool?
  • ateixeiraateixeira Posts: 72,587
  • victor23victor23 Posts: 201
    Report: Toyota crash data suggests driver error - Yahoo! News
  • sekotssekots Posts: 1
    Did you ever get any resolutions for this issue? I had a similar experience today while parking my 2006 Sienna (purchased pre-owned about a year ago) in my church parking lot. I was especially cautious driving into the lot, because it was full of children. I slowly made a sharp left turn into a parking space on an incline, accelerated slightly to drive the car into the uphill space, removed my foot from the accelerator, and the car then lurched violently forward. I had not even had a chance to apply the brakes. In fact, the car jumped the curb, went about 5 feet up a steep grassy hill, and stopped against a neighborhood fence. I applied the brakes, recovered for a moment, and then put the car into neutral and let it 'roll' back into the parking space.

    This past week, I have been noticing a delayed response in acceleration when I stop at a neighborhood stop sign. The car jerks forward with such force that I must apply the brakes. I'm assuming this was the issue today.

    Terrified of driving it, I had the car towed to a dealership and am awaiting their prognosis of the problem. However, they seemed dubious of my explanation. After reading these posts, I'm not very confident of the outcome...
  • snevets23snevets23 Posts: 18
    Dear Sekots (or Stokes):

    Read with great interest your experience today with your Sienna. Been there, done that! You have reason for concern of the dealership's probable explanation and/or action. They will sympathetically "go through the motions"; however, the outcome will be that their diagnostic testing is unable to pinpoint the cause of the sudden uncontrolled acceleration since the problem is apparently intermittent. They will inform you that they are unable to duplicate "on the spot" the exact phenomenon that you experienced; so, they have no way to determine its cause. If you continue to demand further action, they will contact their "team of experts" who will (in my case) fly from California to examine your car and reach the same conclusion as the dealership's "team of experts". You will proceed to document your experience with the NHTSA who, after receiving an acknowledgment of receipt of your complaint, will never be heard from again. From this day forward, you will FEAR getting behind the wheel of your beloved car again and, eventually, dispose of it rather than risk your life or other innocent lives whose path you may cross. You are fortunate! You, thankfully, did not injure or kill anyone today,and you were not even involved in a property accident in which the insurance company would have surely raised your rates because they would have determined that YOU, Sekots, was at fault.

    Not a pretty prediction, I know, but you did ask what to expect from the dealership from today's harrowing experience. In my case, it was a Lexus. Weather was clear, no mat involved, shoes were flat, did not mistaken the accelerator for the brake, first accident in decades of driving, etc. It WAS the car, not me! Hopefully, the truth about the REAL cause of these problems will be revealed someday. Good Luck!
  • vamaja123vamaja123 Posts: 2
    To whom it may concern:

    My name is Diana Motsenbocker and I would like to share my story. On June 30th 2010 I had a very scary thing happen to me. The accelerator on my van was stuck. No matter how hard I tried, the van wouldn't stop, until it plowed into our garage and house. I have contacted Toyota and they have informed me that there is no recall on any of the 2007 Toyota Siennas. This really upsets me to think that there are many families that are driving these vehicles whose very life could be in great danger. This problem came on suddenly and without any warning. Please review my story so that no other family has to go through this terrible trauma. I do have pictures of the damage and the vehicle is still crammed into the house and garage. Please contact me if you have any questions or would like to come out and take a look at all the damage the van did to our house. I am not looking for any publicity for myself or my family. I just want other family’s to be aware of the situation.

    Thank you,

    Diana Motsenbocker
  • bertha06bertha06 Posts: 15
    Hi Diana
    I know the feeling. My 2006 Sienna wound up crashing me into a concrete wall, totaled the van, and I feel lucky to be alive. I have posted the entire story on this site already, about a year ago, so I won't go over it all again, but I also contacted Toyota, they said nothing was wrong with my vehicle when their inspector looked at it. The really scary thing is, a lot of people purchase these vans because they have families, small children, and that is the market they aim for in their advertising. I also reported it right away to the National Traffic Safety, can't remember all the proper initials right now, but I can't imagine why the Sienna didn't get on the recall list. I'm sure other people also reported similar incidents. Good luck with getting something done about it. Be sure and report it to, I think it's NTSA. Maybe if enough people report it, it will finally make the recall list as it should have a long time ago.
  • vamaja123vamaja123 Posts: 2

    Did Toyota take any responsability for this? I have made a report to NHTSA. I am really scared to drive the van again if it is not totaled and Toyota keeps saying that there is no recall on my van. I am just very frustrated at this point.
  • meetoomeetoo Posts: 2
    Toyota looked at my van also and sent me a form letter saying there was nothing wrong with the van.
  • billwh87billwh87 Posts: 18
    edited October 2010
    Even though the odds are small, are your three kids worth the risk if something does happen? Get rid of it, even if you have to take a large loss. Toyota is not going to voluntarily help you in this situation, unless it is a trade-in for another one of their vehicles.
  • Had your Sienna been recalled and had the mats replaced and the foot pedal repaired before this accident?
  • I can't believe I am reading all of this. I have a 2009 Toyota Sienna, and yesterday, 10/21/10, I was driving very slowly through a parking lot after having dropped off my daughter's soccer carpool. I made a hard left turn into a parking space and angled it pretty hard because I was ultimately almost making a U-turn to go in the opposite direction that I had come from. I was not touching the gas pedal, but had my foot on the brake gently while turning. As I stepped on the brake to stop and put the van into reverse so that I could back out and finish the complete turn around, I noticed my van still rolling toward the car ahead of me- but slowly. I stepped on the brake harder and my van lunged forward and slammed into the car. I am very confused because I am positive that I applied the brakes and not the gas but it makes not sense to me. I assumed that I was wrong because logic states that I must be wrong, but I was so upset because I knew I had stepped on the brakes. I refused to drive the van home. I got into the van this morning to get a feel of where the gas pedal is compared to the brake, and this has further assured me that I pressed on the brakes! They are not that close and you would have to have your foot fairly far to the right which feels completely different. I am not sure what to do. Is there any new news on this?
  • Did you ever get this resolved? I am not sure what to do, and I don't want to drive my van anymore. I have 3 children and I feel so certain that I pressed on the brake when my van surged that I just want to find out the truth! Are the new Toyotas safe? I tend to think "no" since Toyota does not seem to be taking responsibility for any of these.
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