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Ford Escape Transmission Problems

245

Comments

  • antoninbantoninb Posts: 47
    Hi All,

    I'm finding that if I have the cruise control set to a given speed, come to a stop and then resume it, the transmission stays in the current gear until I again reach the set speed. Then the transmission starts to run up the gears, and the RPM's start to come down. What this means is that the engine can wind up going all the way up to around 5,000 RPM before the transmission shifts bring the RPM's down. Has anyone else noticed this? I would have thought that the transmission would shift normally as the speed increases to the preset point.
  • wwestwwest Posts: 10,706
    edited March 2011
    In those "resume" conditions your CC commands WOT, and lowest possible gear range (highest torque for QUICK acceleration), in those conditions.

    In those conditions the FE conscious method is to run the car back up to speed "manually" and then hit resume.
  • antoninb,

    This is Seni with Ford Customer Service. I am sorry your Escape is not performing to your expectation. We recommend that your vehicle be inspected by a Ford dealership to determine the cause of any symptoms it may be experiencing. If there is no coverage under applicable warranties, recalls, or ESPs, repairs and services would be your responsibility. Your next step is to make an appointment with your servicing dealership to have your vehicle diagnosed. Please contact the Customer Relations Center at 800-392-3673, if further assistance is needed. Thank you.

    Seni
    Ford Customer Service Division
  • wwestwwest Posts: 10,706
    Seni,

    Are you really suggesting that Anton's Ford Escape CC is not operating as designed..? Or are you simply "drumming up" income for some Ford dealer.

    Every CC I have encountered has acted EXACTLY as Anton described.
  • wwest,

    I apologize if my reply came off as a sales pitch of some sort. My intention is to make sure that all vehicles are properly diagnosed and that any issues that need to be looked into further, would be.

    Seni
    Ford Customer Service Division
  • wwestwwest Posts: 10,706
    Apology accepted but there was another point. Being in customer service it seems to me you could easily confirm that the description given for CC operation was normal (as I suspect) or abnormal, as the case may be.
  • antoninbantoninb Posts: 47
    My vehicle has already been evaluated by a Ford Dealer, and I've been advised that this is expected behaviour. No correction was offered. I still maintain that damage and stress to the engine could result from activating the CC resume, since the transmission will not shift until the target speed is reached. If the resume function should not be used for this, then it should never have been implemented with that capability.
  • wwestwwest Posts: 10,706
    edited April 2011
    For as long as I can remember, and that's a VERY long time automotively, that's the way CC resume has operated. And by the way, it WILL upshift if it reaches the upper range of the current gear ratio prior to getting to the resume set speed.
  • cathy24cathy24 Posts: 1
    Definitely something wrong here and FORD is NOT stepping up to handle this.

    My parents' 2008 Ford Escape transmission lost gears 2 and 4 in their automatic. They took it to a dealership who said "your transmission fluids are dirty, need a flush and fill which might fix the problem" to the tune of $280. My parents paid, and shocking but did zip. The fluids were cleaned and checked the week before, ethics here please.

    I don't care what the warranty is, but 70,000 miles and the trasmission goes is definitely a manufacturer defect.

    We were a family of Ford owners and looking to buy an F350 and Ford Five Hundred, but we'll go foreign before we spend money on another Ford. 12 cars in our family, all were Fords, and they won't stand behind their own transmission?

    Good-bye Ford.
  • nvbankernvbanker Posts: 7,285
    12 great Fords, and you have one with a transmission problem at 70K miles, and you're done with Ford? How long does a manufacturer have to guarantee their product, indefinitely? They're machines, things do go wrong, it's actually a miracle they work at all to start with. There is a reason warranties expire, cars wear out eventually. I admit this is premature, I have an 08 Escape with 85,000 miles, still going strong. But if the car broke tomorrow, I would not be angry with Ford, the car is aging. Nor would I expect Ford to fix it free.

    But, if you're going to expect Ford to guarantee their cars for life, buy a
    Toyota. They don't either, but they are quite reliable and long lasting.

    I currently have 4 Escapes, and have owned 8 of them from 06 to 10s. Never had a bad one yet, and I run them all to 100,000 miles. I would recommend them to anyone.
  • cannon3cannon3 Posts: 296
    I have owned 2 Escapes and 1 Tribute. All have been wonderful vehicles. All went between 75-120,000 miles no issues. I am on my 4th Escape, a 2010 XLT 2.5 automatic. Runs fine, it has 13,000 miles. It just kills me that someone with 70,000 miles and a failed transmission thinks the manufacturer should pay and are willing to say see ya to Ford after owning 12 other great Ford vehicles. I guess this person has been out of the loop on Toyota and all its issues across its car lines, along with the huge Honda transmission recall in 1999-2003.. I can go on and on here....
  • wwestwwest Posts: 10,706
    Sorry, but these days(***) a tranny failure in as little as 70,000 miles, or even less than 100,000, does indicate some sort of manufacturing defect or screw-up.

    ***200,000 miles with no problems on the average.
  • nvbankernvbanker Posts: 7,285
    Not saying it wasn't defective, assuming maintenance and no abuse. I believe it's a Mazda transmission. Just saying, expecting Ford to pay for failures forever is unreasonable after the warranty period has well expired. Perhaps a Hyundai with the 100,000 mile warranty would be better for them although I had an Elantra that blew a thermostat and overheated badly 500 miles out of warranty. I went back to them and asked for a warranty adjustment, and they also told me to pound sand.
  • hackattack5hackattack5 Posts: 315
    Did they have the transmission fluid changed every 30,000 miles like the owners manual says? If not then do not blame Ford for a failed transmission.
  • wwestwwest Posts: 10,706
    I would be very surprised if any modern day owners manual recommends changing ATF at all, certainly not requires.
  • 2010escape2010escape Posts: 2
    My wife has a 2010 escape that needed a transmission rebuild at 15,000 miles. Now at 18,000 miles it is acting up again, reving between shifts and slamming into gear or sometimes a few jerks as it shifts. Anyone have these problems and or suggestions.
  • wwestwwest Posts: 10,706
    If it's F/awd that's your problem. Rear drive clutch fails in a partial locked mode and the entire drive line will be subject to overheating. PTO often fails first though.
  • babbs3babbs3 Posts: 50
    Please how can you say that a tranny going out at 70,000 miles isn't bad. If you have had so many good ones, your LUCKY. I have had 21 cars (all makes) and not one had trans. problems. Some of these cars were driven in excess of 100,000 miles. Its great to be loyal to a mfg. but with the technology and very high prices today there should be no excuses for this happening. I just traded in my 2010 Fusion due to a bad tranny. I now have a 2011 Escape and guess what? the trans. is starting to act like the other 6sp. tranny...it can't maike up its mind what gear it wants to go into. Ford will NOT admit they dropped the ball. Our family is very loyal to Ford, but since 2009 that loyalty is wearing thin. Call it what it is, poor workmanship.
  • wwestwwest Posts: 10,706
    "...it can't make up its mind what gear.."

    That complaint is currently common to the ENTIRE industry. In an attempt to most closely match the FE of the CVT transmissions these new 6(10) speed automatic transmission ECU control systems are constantly on the hunt for the most optimal gear ratio. With 10 to choose from that results in a lot of HUNTING.

    SOP, state of the art.
  • nvbankernvbanker Posts: 7,285
    What he said. My 09 Lexus has an 8 speed transmission, and it hunts a lot. It's normal. If that's why you rejected the Fusion, you blew it.

    My Mitsubishi Lancer has a CVT (which I hate, BTW), and never hunts, but also never changes a gear. Instead, the engine winds up like a sewing machine and stays wound up high until you reach downhill, or cruising speed. Very unsatisfying, but apparently, efficient.

    Back to the issue, GM, Ford and some Japanese manufacturers use the same transmission made by Aisin now. Joint venture between them. I'm not sure the Tribute/Escape has one of these, but Ford warranties the power train for 5/70 do they not? The new Escape has the same transmission as the Fusion, that I'm sure of. And it sounds like you just aren't used to the way it runs to me.
  • ski11ski11 Posts: 3
    My wife also has a 2010 ford escape. Almost from day one, she noticed problems with the shifting. We took it in for the trans recall, and they "fixed" the problem. It got steadily worse. I was finally able to get the "wrench" light to come on so the dealer could "pull the code". Every time I took it in, the said there was nothing wrong with it, because there were no error codes. I kept telling them there was, they didn't want to hear that. Well, now it is at the dealer waiting for the parts to rebuild the transmission. I'm thinking, I don't want a brand new car with 13,000 miles on it to have a rebuilt transmission. I would prefer to get my money back and go buy a Honda/Toyota/Nissan. From reading other blogs and posts elsewhere, I'm afraid even with a rebuilt trans, it will continue to cause problems. I want my wife and young kids to feel and BE safe in a vehicle.
  • wwestwwest Posts: 10,706
    Your CVT "hunts" just as much as your 8 speed, truth be known probably even moreso.

    But since the CVT hunting is "seamless" passengers take no notice.
  • hackattack5hackattack5 Posts: 315
    I have a 2011 escape and the maintenance book says 30,000 miles it is time for a transmission service.
  • steverstever Viva Las CrucesPosts: 41,633
    That surprises me. The CR-V's service interval is 120,000 miles for the transmission (a bit sooner for the transaxle).

    I don't see a fluid change requirement at all for the 2011 Escape Hybrid with the CVT.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • wwestwwest Posts: 10,706
    Are you certain/sure that isn't a dealer inserted page...?

    Not even the factory would suggest 30,000 miles..

    Transmission "service"...

    Or do you mean just "check" the ATF condition and level.
  • steverstever Viva Las CrucesPosts: 41,633
    edited May 2011
    The Edmunds Car Maintenance Guide says it's a service - fluid and filter change to the tune of $150.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • wwestwwest Posts: 10,706
    Wow, WOW..!

    I know, historically, that the Ford Escape has had far to many drive line component failures but this still seems "over the top".

    Plus most of the driveline component failures involved only the F/awd models. And even with that it is my "cut" that most of those failures involved only the PTO or the rear clutch/diff'l assembly. Those most likely arising from to frequent and/or inappropriate use of the "AWD" mode.

    But then there is also the fact that Ford's adoption of TC to improve the overall safety, and reduce the driver's ability to abuse the driveline, of their FWD or F/awd models was seriously delayed as opposed to other marques.
  • nvbankernvbanker Posts: 7,285
    It probably doesn't have a dipstick either. Several Ford Transmissions are "sealed for life" and don't require service. The logic and experience in testing indicate that the transmission will last about 100,000 miles if you service it, and will last about 100,000 miles if you don't. So why bother to service it? Right or wrong, that's what the testing showed.
  • jakarukajakaruka Posts: 1
    Hey Guys,

    Just joined. I am have the same type of problem. My Ford Escape (2005) starts to vibrate when I reach a speed about 15 mph and stop at about 18. It will keep vibrating while I am at those speeds. The vibration seems to be coming from the front drivers side. What is the problem and what is the fix? Thanks a lot for any help.
  • jibboojibboo Posts: 1
    I purchased a new Ford Escape 2010 Limited back in August of 2010. Not 6 months had passed when I had to have the transmission rebuilt, as there were many problems with the it. Every time I would accelerate it felt as if the transmission was going to drop. Two weeks ago I was driving to Detroit (Live in Illinois) and about 65 miles out outside of Detroit the little Wrench Icon comes on...and I can feel the car starting to ride very strange. I took it into the dealership in Detroit, and the pulled a P1783 Code (Transmission Overheat). They did not have a transmission tech on hand, so they said I should be able to make it back to Chicago, which luckily I did. We stayed over night in Detroit and when we left the next morning, the icon was gone, however about an hour outside of Chicago it came back on...I took my car to my local dealership the following day, and after having the car for a week, they said that nothing was wrong...they could still see the code in memory, but could not find any issues...I don't know what to do, as this does not seem right...any suggestions...thanks...
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