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Ford Expedition Transmission Problems

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  • We had the same problem! Let your dealer know there is a TSB out for the transmission. The mechanic at our dealership (after numerous attempts of trying to re-create the problem weren't sucessful) decided to see if there was a TSB issued...and of course there was so he then UPDATED our computer chip software that regulates the tranny...took it home and of course it continued it after we left the dealer...took it back and the tech said they have to try to correct the smaller problem first so then he said the whole chip would have to be replaced...which costs Ford about $1100.00 and now the 2007 Expo runs like a champ...so have your mechanic check that out especially if it is still under warranty...
  • Thanks so much for your post...saved me TONS of time and aggravation with dealer. Once I said there was a TSB, they knew I was an informed consumer! They performed an upload program into my Expedition EL and so far so good. Transmission tech said that he has seen quite a few of these and only a few require the new part from Ford. My tech said if it continues, the next step will be to replace the part. I'm crossing my fingers!
  • I was just wanting to know if anyone can tell me if there is a TSB on the 2004 Expediton tranny? I have one that just went out at 40,000 miles. I am not sure about you guys but I am not happy with my ford right now or Ford Motor company for that matter. I guess since people don't die from tranny problems, Ford will never recall them. Help me please.
  • steverstever YooperlandPosts: 40,158
    An owner may have more details but you can check for summary TSB and recall info with the Edmunds Maintenance Guide.

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • I have a 98 expedition 4.6l. Last winter I discovered that when I try to put in into 4 high or low it isn't engaging. The lights on the dash are lighting up as they should but the system is not engaging. I am being told it is problably the transfer case shifting motor. I wanted some more advice before I replace...Help..
  • mytrk1mytrk1 Posts: 1
    We just bought a 2004 with 28,000 miles 5 wks ago. It's now back at the dealer for transmission problems (both upshift and downshift) and we're waiting to hear from the Ford rep. At first they couldn't duplicate the problem (sound familiar?) but we insisted that it is much worse than the slight clunk as referenced in the service bulletin. I can't imagine the clunk and hard shift on ice; you would think they would see this as a safety issue. Not picking it up until it's fixed! After reading this forum I guess we are in for a battle.
  • Ours did not start with a clunk and hard shift, we now realize that it started months ago with just a strange sound. We are suppose to get ours back today, make sure that you do not pick it up until the transmission is changed. We were told there was nothing wrong with ours when it was still under warranty. Now that the warranty has run out it is costing us $2600 to have it replaced with a Jasper Rebuilt transmission. This transmission has a 100,000 mile warranty something >FORD WONT GIVE US. We do love our truck but not sure that keeping it is the right thing to do.
  • t case shifting motor is a good guess, but it really needs to be diagnosed. Many transmission shops also work on t cases, I would ck there.
  • barap1barap1 Posts: 1
    My 99 Expedition started doing the same thing. The blinking has been intermitent. It usually starts blinking when I hit 45MPH. I had the fluid drained/flushed and still get it. Today, I drove it to see if maybe it just needed to warm up more and drove for more than 20 miles without the light blinking and took it up to 70MPH and no blinking. Upon entering my neighborhood it started blinking again. Any ideas? I took it to the dealer and AAXXX, they both said the tranny needs rebuilding. It drives and shifts fine.
  • I too have had this problem with my 07 Expedition Limited. I am at my wits end with the dealer Champion Ford Corpus Christi, TX. My vehicle has been in the shop 4 times for this problem and they are actually telling me there is no solution at this time. Thanks to your comments I will be at the dealership tomorrow AM to bring them this new information. Hopefully they will fix the problem or my next step will be to file a complaint with the Texas Department of Motor Vehicles Leamon Law Department.
    Thanks again for your comments.
  • buzzz1buzzz1 Posts: 42
    There is a new TSB out of the hesitation problem. Here it is.

    Printable View (68 KB)
    TSB

    07-23-6



    * HESITATION AFTER TIP-IN FROM A STOP/BUMP WHILE BRAKING TO A STOP BELOW 10 MPH (16 KM/H)

    Publication Date: November 8, 2007

    FORD:

    2007-2008 Expedition

    This article supersedes TSB 07-14-2 to update the Service Procedure and vehicle model years. ISSUE:

    Some 2007 Expedition vehicles may exhibit a hesitation upon tip-in after braking to a stop and/or a bump while braking to a stop below 10 MPH (16 Km/h). This TSB fixes the bump while braking to a stop and reduces the incidence of tip-in hesitation when accelerating from a stop. Some 2008 Expedition vehicles may exhibit a bump feeling while braking to a stop below 10 MPH (16 Km/h). This TSB fixes the bump while braking to a stop issue.

    ACTION:

    Follow the Service Procedure steps to correct the condition.

    NOTE: SOME TIP-IN HESITATION IS NORMAL ON THIS TRANSMISSION IN ORDER TO PROVIDE SMOOTH OPERATION.

    SERVICE PROCEDURE

    The calibration update will help to improve this condition on 2007 vehicles. 2008 vehicles already have this feature incorporated. The harsh bump while braking to a stop will be eliminated. Several days of driving is required for the transmission to fully adapt.

    NOTE: DO NOT ATTEMPT TO REPLACE THE MECHATRONIC UNIT. MECHATRONIC REPAIR/REPLACEMENT IS NOT AUTHORIZED FOR THIS ISSUE.

    1. Install IDS/PDS or equivalent and ID the vehicle.
    2. Update the PCM/TCM calibration using IDS release 51.8 and higher or 52.1 and higher. This new calibration is not included in the VCM 2007.11 DVD. Calibration files may also be obtained at www.motorcraft.com . Since the TCM cannot be independently reprogrammed, reprogram the PCM to ensure that engine and transmission calibrations are updated to the latest level simultaneously.
    3. Clear TCM keep alive memory (KAM) and adaptive tables.
    1. Using IDS:
    1. Open Toolbox.
    2. Choose Powertrain.
    3. Choose Reset KAM.
    4. Then Choose TCM.
    2. Using PDS:
    1. Choose all Tests and Calibrations.
    2. Scroll down the menu and choose reset TCM KAM.

    NOTE: FOR PDS, RESET TCM KAM IS NOT THE SAME AS CLEAR TRANSMISSION ADAPTIVE TABLES, WHICH IS UNDER THE POWERTRAIN - TRANSMISSION MENU TREE.

    NOTE: UNHOOKING THE BATTERY WILL NOT CLEAR THE TCM KAM.

    NOTE: DO NOT CLEAR THE PCM KAM.
    4. Verify that the transmission fluid temperature (TFT) PID is above 175° F (80° C). If it is not at 175° F (80° C), drive unit approximately 3 miles (5 Km) to reach temperature.

    NOTE: TFT MUST BE AT 175° F (80° C) OR ABOVE BEFORE PROCEEDING TO STEP 5.

    5. Drive unit to perform adaptive shift strategy learn:
    1. Accelerate from rest with light throttle. The 1-2, 2-3, and 3-4 shifts must occur at engine speeds between 1300-1800 RPM.
    2. Continue to accelerate gently to 50 MPH (80 Km/h) so that the transmission shifts into 6th gear.
    3. Brake gently to a complete stop and hold foot on brake for at least 15 seconds.
    4. Repeat Steps (a-c) a total of five (5) times.

    WARRANTY STATUS:

    Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
    IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

    OPERATION DESCRIPTION TIME
    072306A 2007-2008 Expedition: Check Diagnostic Trouble Codes, Reprogram The PCM And TCM, Includes Time To Clear KAM And Perform Road Tests (Do Not Use With 12650D) 0.9 Hr.
  • :lemon: Thank you so much for your information. The delearship is working on the problem. I have been driving a 2008 model Expedition, same style and let me tell you there is a huge difference in the way the automobile drives and handles itself from the 2007. I am throughly upset at the fact I was sold a defective vehicle at top dollar price.
    It is a shame Ford was not more upfront with me, even when bringing the vehicle back for the 5th time they tried to tell me that they were waiting for Ford to send out a TSB. It wasn't until I told them that I was blogging on the net and had downloaded other buyers complaints for the same problem and new there was an existing TSB for this problem. Only then did they take me serious.
    Thanks again for the information I will keep this as my secret weapon incase the problem is not corrected.
  • I am having problems with the transmission on my truck and every thing I have been reading has happed to me. I took my truck in three times to the Ford place and they said that no CODES came up and nothing wrong with it. But when I drive it from a stop it will not go into 2nd and I have to pull over and turn the truck off and start it to go on my way this has happed 5 times all at different times. And when I pull out of the drive way the tiers spins back . And now it is making a wining noise. NEED HELP!!!
    By the way it only has 26300 miles on it and I never pull anything with it.
  • buzzz1buzzz1 Posts: 42
    Call the Ford customer service number in the owners manual. Tell them this is a dangerous situation and you have tried to inform your dealer and they are ignoring you. Be persistent but unemotional. If you can, video the truck acting up. Tell Ford you are aware of many TSB's for this transmission. If none of this gets you any response, look up your states lemon law and file the paper work. This wakes up Ford on a lot of cases. It doesn't cost anything and it doesn't take long.
  • Thanks , I hope that Ford fixes the problems that people are having with the Expedition EL . People spend a lot of money for a new car and I do not have a money tree growing in my back yard. I hope to hear from other people if Ford did fix the problem or did they get a new truck and if so , how did you do it.
    NEED HELP!!!!!
    I will file paper work for the lemon law in S.A Texas.
  • I just experienced the same symptoms today and believe it would be something in the transfer case. What was the problem with your gearbox?

    Regards,

    -Omar
  • jas11jas11 Posts: 2
    I have a 2003 Expedition that I bought brand new. I have had it serviced at the dealer since then for all major services. I have 60,000 miles on it.

    The O/D (Overdrive) light started blinking. I manually pused the overdirve button and was able to shift the car in and out of overdrive, so it was working.

    When I tool the Expedition in for the 60,000 mile service I told them the O/D light had been blinking for a couple weeks. When they checked the codes they said it was a sensor on the transmission. Then they called back and explained that when they opened up the transmission they found metal chunks that were fairly large. They tore apart the transmission and replaced the torque converter and 4 clutch bands (I think that is what the said). They said the front clutch was burned up?

    I paid $1200 and picked the car up. Within a few miles.....guess what? The O/D light started blinking again. I called back and they said bring it in the next week. I did and now they found that the PCM is bad. What is interesting is that the same codes showed up the second time. The new PCM is covered under the 8/80k warranty.

    Now I have asked the dealer to consider that the damages that I paid for before were caused by the failed PCM. He disagreed (no surprise) and said that he has never seen a PCM cause transmission problems. Is that true? Can I get them to pay for part of the transmission repair? I think you call that "consequential damages" ? or something like that.

    Help!

    John
  • Well John that is a hard question to answer because only the dealer knows what the codes were before and after. The only way a pcm can damage a transmission is not commanding sufficient line pressure rise causing clutches and bands to slip under throttle. other than that i can't see the pcm being the culprit. but Only they know what happened.
  • I have a 2004 Expedition with 40,000 miles. The vehicle just underwent a routine service which included a transmission "service". Two weeks later the transmission starts slipping in drive (but not reverse). I take it back to Ford and was told the transmission is bad. When diagnosing the problem, I'm told the "forward clutch seal" went bad and will need to be replaced. The price quote I'm given is $500 for the "part" and $2200 total for labor. Is there such a "part"? If so, is this a reasonable price to fix the transmission?
  • buzzz1buzzz1 Posts: 42
    Yikes, for that price you could get your tranny rebuilt! I might get a second opinion.
  • butchlbutchl Posts: 1
    My expedition has 119,000 mi..2 weeks ago the transmission seemed to slip from 2nd to 3rd gear. It has gotten worse especially when it is warmed up. I had the fluid and filter replaced yesterday...they said they found metal shavings. I took it to a tansmission shop and they said the computer doesn't know which gear to put it in, possibly due to metal fragments on the sensor. I am awaiting a second opinion from AAMCO. I am wondering if I should just go to the dealer. Any advice????
  • deanctdeanct Posts: 10
    I had my 04 expedition for almost 4 years. My transmission problems started at about 28k. I would hear and feel a loud clunking noise when the truck would down shift at about 40 mph and also on the highway. when I brought it to the dealership the first time -- they told me it was normal and showed me a service bulletin stating that no repair should be made. It's been back a total of 5 times so far. I brought it to two transmission specailsts who said there was a definate problem with the tranny and Ford still said that their tech. expert could not find a problem. So, after almost 4 years, I got so fed up, I traded it in for an Armada. What's really annoying is that Ford reimburses dealerships for these types of problem. Why would they let you drive around in a $50k vehicle that clunks all the time. So much for a credible service department -- Whaling City Ford, New London, CT
  • I had the same problem with my 07-I called their service center and filed a complaint. I made it very clear that if it wasn't fix (whether that be replacing the trans or giving me a new vehicle) I would be filing with my state department of transportation-Lemon Law. :lemon: It seemed to work. The dealership contacted me within a week. My 07 has been running great ever since with no other problems (Knock on Wood).

    I will say this, because of this experience I will never buy another new Ford ever again. The next vehicle I buy will be a Toyota!
  • bmoenartbmoenart Posts: 1
    My problem sounds similar to some here, but a bit different, my transmission just started in the last couple of weeks, 81K miles, it's problem, when shifting from park to drive it takes 2-3 second to kick into drive, or when passing it hesistates 2-3 second again before kicking into passing gear. The automatic shifting from 1st to 2nd and 3rd seems to be fine and no hesitation, and manually shifting from drive to reverse or visa versa is fine, no hesitation, it is just from park to drive, and when using my passing gear. Fluid is up and clean. I have heard it could be a modulator/valve??? Any suggestions, thanks....Bill....
  • dalmedadalmeda Posts: 1
    We bought our Expedition new in late 2003. It only has 16000 miles and the tranny is messed up. 16000 MILES! Now it wont go in reverse. When i put it in reverse, it goes forward as if in drive (almost ran into my washing machine). Warranty just expired last November so now its going to cost me $3200 for parts and labor. Any suggestions or similar problems?

    Thanks for your time

    Danny
  • fordfan_17fordfan_17 Posts: 175
    danny sounds like the forward clutch is welded up and the trans will have to be rebuilt but im sure you can find it for less than 3200.00 i think someone saw you coming
  • we have been having the same problem w/ mine. they have updated the chip a couple of times, but the problem has never been fixed. would you mind telling me what dealership you went to so that we can call them to find out what the dealership told ford the problem was inorder for ford to pay to replace the chip.
    thanks for your help!
  • lugster84lugster84 Posts: 6
    My 4x4 light started flashing after momentarily engaging 4wd and towing a boat. Any thing I can do to determine the cause before I take it in? Also, how do you change the bulbs on outside of the mirrors, little red signals on the very end of the mirror, EB trim?

    Thanks.
  • fordfan_17fordfan_17 Posts: 175
    if your 4x4 light is flashing have your vehicle scanned at a local trans shop that does free roadtests and diagnosis specifically the GEM module you will likely come back with a contact plate code normally out of range which means t-case motor MAY have to be replaced. as far as mirror lights got me
  • mgrifin79mgrifin79 Posts: 1
    I am leasing a 2007 two wheel drive EB Expedition(not an EL). I got it in February of last year and have just hit 18k miles and the truck almost bucks when starting or stopping and hesitates between gears on the highway. Most of my miles are highway miles, I dont tow anything. Its depressing to think that I could have a big issue on my hands at under 20k miles for a 45k sticker price truck...Im glad its only a lease, beautiful truck inside and out, but it doesn't seem like it will be very reliable... into service I go... :sick:
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