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Mazda CX-9 Prices Paid and Buying Experience

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Comments

  • Just picked up our Pearl White GT CX-9, Moonroof/bose=Auto lift gate=Remote start. Awesome experience. Great salesperson (Tracy). Great price with 0.9 financing for 60months. Only problem is that they had to unplug our heated seats because of a known problem with the heaters staying on and not only staying hot, but draining the battery? Anyone have any additional info on this? Kinda sux to buy a brand new car with such an obvious defect (seeing how it is -3 today). Also...What about these aftermarket performance chips that promise more Horsepower and MPG? Anyone had any luck with one of these? What a beautiful car for the price!
  • svofan2svofan2 Posts: 440
    Congartulations on the new car...yes it does happen sometimes...did you find out before taking delivery?...if yes, I don't know if I would have continue with the sale....who was the sales person in Ramsey and prices you got...MSRP? vs actual price paid (no TTL Tax etc)...thanks for the info...and why would you want to full around with "mother nature" by adding a "chip" to a new car?..you may be introducing unforseeable problems which I am sure you are not prepare to face...leave good enough alone...you will be sorry otherwise...remember how it bothers you to have a seat heating problem, which may be a simple relay or fuse,now imaging having "other" problems and Mazda not supporting your warranty..just my 2 cents.
    Enjoy the car with the best of health....
    ?...
  • Thanks. We actually paid below invoice, as we were quoted good rates within our 5 state area and Ramsey matched the lowest to win our business. We were willing to drive to save some cash, but didn't have too. Seems the inventory is up and it just so happened that what we were looking for was on their lot.
    They are ordering a new "heater module"? for us but said it is something Mazda is very aware of and is looking into. Not a formal "recall" as of yet, but we alledgedly are not the first. They were very upfront and honest about this before we signed and assured us it would be taken care of. The service dept at Ramsey in Des Moines is well known here locally and is partly the reason this was not a deal breaker for me.
    As for the chip, I would not put something like that in unless I could get some good feedback about the MPG increase. I have no need for the xtra HP these chip manufacturers promise, but would love to increase my MPG by 20-30%.
    I must say, this forum was quite informative and aided me in my search for a new car. We looked and drove all the competition....Lexus, Cadillac, Ford, Toyota, Infinity, Chevy. For the price range, this was a no brainer. What a beauty. My wife loves it.
    And, WOW this thing gets thru the snow great!
    Zoom-Zoom
  • check out this forum for more info on the seat heaters draining the battery:

    http://www.msprotege.com/forum/showthread.php?t=123763387
  • svofan2svofan2 Posts: 440
    ..lol...this is funny...I thought that you bought from Ramsey in NJ....and not in IA...good luck
  • aviboy97aviboy97 Posts: 3,159
    I like your no-nonsense approach to the buying/selling business, you are probably inm a dealership somewhere in the country but not in NJ (I should be lucky...lol).

    My dealership in in south western CT. I'm probably not too far from you!

    Your statement, in my opinion, is 100% correct and , with all due respect, I believe that Zaffo is a little off the page since his attitude will antagonize any salesperson or manger because the projected image is my way or the highway and in my years of buying cars I have seen situations in which the dealer will allow one to walk just on principle alone...yes I do believe that there is honor among thieves (meaning buyers and sellers...)...lol...

    I do let the "take it or leave it" people take a walk if the deal does not make sense for me. Actually, I do it a lot, especially on these CX-9's because there are hardly any available in the North East! I want to make a certain profit because I can. Am I asking MSRP? No, of course not. I do not operate like that. I do save the customer money, but, I do want to make money as well. If someone makes me a low ball offer of $1,000 under invoice, I just tell them we have nothing to talk about, but, I also say that I will work with them and give them a deal, but their price will be more. If they choose to walk at that point, I am fine with that because I will sell that CX-9 to someone relitively soon and make a good profit. Plus, Mazda is not paying dealers any behind the scenes incentives to sell the CX-9's.

    If someone want to low ball me on a Mazda3, I will most likley consider it. I have too many on my lot they are a dime a dozen.

    Right now, in the North East,the CX-7 and CX-9 are the hottest Mazda products. They are selling very very well. They are by far out selling the national average. Inventory is practically non existent.
  • aviboy97aviboy97 Posts: 3,159
    Only problem is that they had to unplug our heated seats because of a known problem with the heaters staying on and not only staying hot, but draining the battery? Anyone have any additional info on this?

    I have a customer's car that I had towed in today for that reason. The battery was dead twice. I do not have any details on what the problem is, but, there might have been a batch of defective seat warmers. But, don't quote me on that yet. As soon as I get some answers, I will let you know.
  • jcpharmjcpharm Posts: 92
    me too...who knew there was a Ramsey Mazda in IA?!?!
  • I'm in the market for a 2010 AWD Grand Touring CX-9 later this year. I am located in the Washington DC Metro area. What is a good deal for a 2010 AWD GT CX-9 with Rear Entertainment system, Navi, and Liftgate? When's the best time to look for and buy one of these? Thanks
  • svofan2svofan2 Posts: 440
    Thanks for the reply...you appear to be in the business of selling cars..as an honest businessman...(sales , management or owner).
    I am still undecided about the CX9 (my wife is the deciding factor) but we are leaning towards it. I will be buying by October,does that mean that I will be looking at the 2011 model?.....could you share (by private email) your delaership as to where and your name?...I will travel a reasonable distance for a fair deal...thanks for your help.
    Ralph L.
  • svofan2svofan2 Posts: 440
    Thanks for the reply...you appear to be in the business of selling cars..as an honest businessman...(sales , management or owner).
    I am still undecided about the CX9 (my wife is the deciding factor) but we are leaning towards it. I will be buying by October,does that mean that I will be looking at the 2011 model?.....could you share (by private email) your delaership as to where and your name?...I will travel a reasonable distance for a fair deal...thanks for your help.
    Ralph L.
  • I got my 2010 CX9 in last week of November. Have used the seat heaters a couple of times and not had the battery problem. Called my dealership yesterday to clarify if they had "disconnected" the seat heater without my knowledge before delivering it to me. They said they did no such thing and added that the problem of the seat heaters started on the batch of CX9's that Mazda delivered in December.

    They also said that Mazda is holding onto inventory at Port Newark and nothing is being released to dealers, so pretty much no one in NJ has any stock of 2010 CX9's.

    I don't know how much of this is the truth and how much is educated guesswork or pure baloney on the part of my dealer, but just wanted to put it out on the forum
  • aviboy97aviboy97 Posts: 3,159
    They said they did no such thing and added that the problem of the seat heaters started on the batch of CX9's that Mazda delivered in December.

    Correct!

    They also said that Mazda is holding onto inventory at Port Newark and nothing is being released to dealers, so pretty much no one in NJ has any stock of 2010 CX9's.

    2 for 2

    I don't know how much of this is the truth and how much is educated guesswork or pure baloney on the part of my dealer, but just wanted to put it out on the forum

    What your dealer told you is pretty much what I know as well. They seem to be right.
  • aviboy97aviboy97 Posts: 3,159
    svofan2-

    I just sent you a message to your carspace page.
  • kokos7kokos7 Posts: 22
    I can confirm all the above for the seat heater issue as well. I have bought a new CX-9 and haven't received it yet because they are not releasing them from the Mazda facility at the Port.
    There is word that Mazda will do something to make this right for the buyers (as they should!), on top of fixing the heater issue of course.
  • aviboy97 - Thanks for confirming the feedback from my dealership.

    Having just a certain batch of vehicles impacted probably does not indicate a design flaw, rather a quality control issue, which Mazda should address.

    Just my 2 cents...
  • Start at $1K below Edmunds Invoice and move upwards very gradually based on other factors like demand for the type of vehicle you are looking for, whether the dealer has it on the lot etc. Or from MSRP point of view, aim for 9 - 10 % below MSRP. Be prepared to walk away from a deal.

    9 times out of 10, the dealer will call you back to counter offer (as long as the negotiations were conducted in a professional and courteous manner). Also be ready to work with any dealer in a 50 - 75 mile radius.

    Always look to close a deal in the last couple of business days of the month, when typically dealerships are aiming to meet or surpass sales targets. If the end of the month is also a quarter end, even better.
  • Online search of inventory says there are 7 CX-9s in a 50 mile radius that fit the criteria (options, color) that I am looking for. I assume this will diminish my leverage, right? Will this number increase if I wait for later in the year?
  • I believe once you get past Labor Day, you have more leverage/bargaining power as dealerships will want to start moving current year inventory aggressively to accomodate next year's model.
  • aviboy97aviboy97 Posts: 3,159
    Having just a certain batch of vehicles impacted probably does not indicate a design flaw, rather a quality control issue, which Mazda should address.

    Just my 2 cents...


    It's not a quality control issue, but, rather a supplier issue from what I can gather. It is either the harness relay or heating element its self. Mazda is working hard on a fix, it should be ready soon.
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