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Ford Explorer Maintenance and Repair

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Comments

  • carlpcarlp Posts: 1
    I'm going to ask a foolish question. I'm new to the explorer and need to know where to find the modulator valve on a 93 Explorer
  • The transmission vacuum modulator valve is on the right side of the case (passenger side) behind a heat shield, that protects it from the heat of the catalytic converters that are very close to the right side of the transmission. It is difficult to see without a good light and a mirror. To work on it, you need to have the car jacked up and the vehicle cold, or you can burn your hands trying to reach it.
    Good Luck,
    E.D. :)
  • fjweldingfjwelding Posts: 5
    My SUV went to the service dealer because it didn't start. Tha car is two years old & 26,000 mile. All of the sudden the dealer call me to inform that the problem is in the engine and the warranty didn't cover the repair because apparently the car didn't had enough oil changes as needed.
    I gave the dealer all receipt of about 6 change of oil from certified local shops. They still refusing repair my car and are asking me 3,000.00 dollars for the repairs. Is THERE ANY WAY I CAN CONTACT FORD WARRANTY DEPARTMENT DIRECTLY? Does any of you have a previous experience with a situation like this?
  • tidestertidester Posts: 10,109
    While you're waiting for a reply here you may want to post your question in the Warranty Claims Administration discussion.

    Good luck!

    tidester, host
  • chuck1chuck1 Posts: 1,405
    I can't believe that they are denying your claim. If you have six receipts for oil changes you are covered. I don't know what state you are in, but here in California that would be handled in "small claims" court. Here's what I would do. Send the dealer and Ford Motor a certified letter stating the facts as you see it. Then if they don't act, get the car fixed and sue them in small claims. If you have to sue them, they will probably cough up the money after you serve papers. This will avoid a court appearance. This is too bad that Ford is generating all this "bad will" over (unless we are missing something here) a $3,000.00 warranty claim!
  • ladycladyc Posts: 1
    I NEED HELP!!!!! I have a 1992 explorer automatic transmission. The trans was rebulid last year and now that the warranty is gone the problems have started. It actslike its in neutral. I can get it into gear but once I shift again it just acts like its in neutral. If anyone has anys answers please let me know

    Ladyc
  • Ladyc, I do indeed feel so very sorry for you, as I hate to be the bearer of bad news, but I have posted many times on here for several years about how bad these transmissions are. Please see post #3696, where I again summarize what I think of the 1991 to 1994 Ford Explorer Transmissions. The transmission you have is called an A4LD, which means AUTOMATIC 4 SPEED LIGHT DUTY, and I do mean LIGHT DUTY. I wish I had better news for you, as I have built several of those transmissions and I know they went through a boatload of changes during those 4 years, they are very difficult to rebuild properly, requiring many hard parts, new thrust washers, new torque convetor, through cleaning of the oil cooler and lines, close scrutiny of every little part and attention to every detail, much more so that the "average" transmission. I would advise anyone who wants to repair their transmission in a 1991 to 1994 Ford Explorer (only one transmission and engine was avaliable at that time) to take their vehicle to only a highly recommended shop that can provide a longer term warranty, or get a remanufactured transmission from a National Remanufacturing Company such as Jasper.
    I think the best bet is to get a 1996 or newer Explorer with the V8, as it has the strong 4R70W transmission behind it. Both the 5.0 L V8 engine and the 4R70W tranmission have proven to be strong and reliable for years. I have a 1997 and a 2000, both with V8 and they run perfect with no problem. I could not be happier! Unless of course, I could get 25mpg around town! But of course, I can dream!
    Sorry for your misfortune, wish you well.
    E.D.
  • rennarenna Posts: 7
    yes, your transmission probably is affected. i have an early 2002 mountaineer with 50,000 miles,and i just had my solenoid pack replaced. it did fix the shifting problem. considering the small amount of people on this web site as opposed to all of the owners out there, this must be a huge problem.
  • kenmattkenmatt Posts: 1
    Last Friday we took our 2000 Explorer (XLS, 4.0L, 2WD, 77K miles) up to the mountains for Memorial Day. The weather was hot (90 degrees) and the climb pretty steady. After about 20 minutes of driving the O/D Light started flashing. I stopped and read the Owner's Manual and all it said was there was a problem with the transmission and to see a dealer. Anyway, it ran fine so we completed our journey with the light flashing. Today (Memorial Day) on the way home it ran fine and the light stayed off until just before home (1.5 hour drive), then the light started flashing and it felt like it slipped between 2nd and 3rd gear. Today was much cooler and most of the trip was downhill.

    Any idea what's going on in there?
  • My large back seat will no longer fold down. The release levers will no longer release the fold down catch. I have no problem with the single back seat. Don't know if cables are stretched or some other problem. I need the extra room. I'd appreciate any help with this problem. Thanks :cry:
  • nitromaxnitromax Posts: 641
    Last Friday we took our 2000 Explorer (XLS, 4.0L, 2WD, 77K miles) up to the mountains for Memorial Day. The weather was hot (90 degrees) and the climb pretty steady. After about 20 minutes of driving the O/D Light started flashing. I stopped and read the Owner's Manual and all it said was there was a problem with the transmission and to see a dealer. Anyway, it ran fine so we completed our journey with the light flashing. Today (Memorial Day) on the way home it ran fine and the light stayed off until just before home (1.5 hour drive), then the light started flashing and it felt like it slipped between 2nd and 3rd gear. Today was much cooler and most of the trip was downhill.

    Any idea what's going on in there?


    I'm not too familiar with the newer Ford trannys but It sounds like the clutch plates are slipping.
    I had a similar problemn with an older Ford automatic back in the late 80's. It did the same thing...as the tranny got hotter (from driving) the tranny would slip more. Mine was so bad that it would be in gear and not even move. If I let it cool down , it was driveable...but only until it heated up again.

    Check your fluid first...is there enough? what color is it? (it should be red? at least older Ford autos used the red stuff)
  • ejgabeejgabe Posts: 9
    My '98 Explorer (with 90K miles) has been making a rattling/clucking/sqeaking noise on the front end. It is very noticable at lower speeds when going over bumbs. I am being told that the control arm bushing need to be replaced and that is a common problem with Explorers. Has anyone else had this problem or have any suggestions. Thanks.
  • slankerslanker Posts: 1
    I have an 01 sport trac doing the same thing off and on and has for 6 months. The light does not always come on when acting up. Does your engine light come on as well? I have only found another story of this that cured problem with a new solonoid body in transmission(part # 4l2z-7g391-aa). Let me know what fixes yours and I will do the same. This transmission is electronically controlled shifting. I have religiously changed fluid every 15k and took my pan off to verify no debris before taking it to the dealer to avoid a jump to conclusion needs a rebuild.
  • chuck1chuck1 Posts: 1,405
    Ladyc, I do indeed feel so very sorry for you, as I hate to be the bearer of bad news, but I have posted many times on here for several years about how bad these transmissions are.

    She said she had the tranny rebuilt a year ago. It would appear (unless there is abuse here) that the rebuild was bad--not the transmission. If the rebuild was done properly, it would have gone a lot longer than a year, no matter how bad you say they are....
  • "She said she had the tranny rebuilt a year ago. It would appear (unless there is abuse here) that the rebuild was bad--not the transmission. If the rebuild was done properly, it would have gone a lot longer than a year, no matter how bad you say they are.... "

    Yes....Exactly my point. My former post indicated the criticalness of rebuilding the tranny right, or it will not work for long. The point I made about how bad they are is twofold.
    First, is the inheirent weakness of the design, with so my design flaws, they made many production changes from 1991 to 1994, first changing the band from the double wrap to the single wrap, changing clutch drums, planetaries, pump and thrust washers. They were full of weaknesses, and are a big part of tranny shops bread and butter.
    Second, is the critical need to have everything exactly perfect in the tranny. You can't just let a part "slide " or "get by" because it looks ok, it must be critically examined, and measured, to be as good as new or else replace it. These trannys typically require so many new hard parts, that they typically need to be REMANUFACTURED with almost all new parts. Throwing them together with a set of soft parts and a few thrust washers will usually result in what Ladyc got, a failed transmission after a relatively short period of time. AND once it fails again, it must be completely redone over again, as everything is contaminated and ruined, meaning another new or rebuilt torque converter, cleaning and flushing the cooler and lines, tearing in down completely again and checking everything to the very last detail.
    As I said, I built several of these, and I have delt with others who have built them. These trannys can hold up if they are used for light duty only, but the idea of a SUV built on a light truck frame is for service heavier than light duty. Myself, I drive rather hard and agressive, so they do not hold up well for me. An easygoing driver may have better luck with them. However, once they start to have problems, easygoing or not, they will eventually self distruct.
    For those of you that are not familiar with transmissions, let me say that all transmissions are NOT created equal. They are like cars, some are better than others. Each has their own unique qualities, strengths and weaknesses. A good transmission technician know these qualities, and knows what to look for in a particular tranny, if he is experienced with that particular tranny.
    Again, good luck,
    E.D.
  • chuck1chuck1 Posts: 1,405
    So-does this person have anything she can do? It's obviously a bad rebuild.
  • She did not say where she got it rebuilt at, but did say the warranty is expired. That doesn't leave too many options open. It's best to take it back where she had it rebuilt and see what they have to say, then go from there. They may be nice enough to rebuild it again at a discounted price, or she may have to shop around again, but I'd definitely ask around for a better warrenty. One year is pretty much standard, but there may be longer ones available. I don't deal with the retail shops very much, so someone else may know of places with better warrenties.
    E.D.
  • littleroylittleroy Posts: 1
    I'm with you on the "whistling". I had a 2004 Mountaineer and it started making this noise about a month after I had it. The noise is definitely coming from the rear of the vehicle on the left side. I have had it in many many times over the past 2 years and each time they fix something else, but it never really gets fixed. My wife and I upgraded to a 2005 Mercury Mountaineer Premier last week and today it started whistling also. Does anyone know what the heck this is and how it can be fixed? I'm so tempted to take it back and tell the dealer to keep it. All my respect for Ford/Mercury/Lincoln is slipping...
  • jkohnmanjkohnman Posts: 3
    Hi,

    I've got a 1997 Explorer XLT with 140,000 miles. I think the transmission is going, but some of the things it's doing make me wonder. In the mornings it's usually okay, except when I accelarate hard, then it kind of jerks a bit, almost like it's missing, but once I get to speed it's okay. In the evenings (where the heavy LA traffic is) it does the same. If I turn on the Air Conditioner, it does not was to 'take off' from a light, but once I get up to 25-30 I can feel a surge of power in the truck, and I really take off from there fine. I really feels to me like the engine while working is having a problem with a load or something. After a couple of weeks of this, the other day the check engine light came on. It usually goes into gear when I start the car, but sometimes theres a delay before it engages (which is why I think at least part of this is transmission?)
    Anyone have any ideas of anything OTHER than transmission that could cause this?

    Thanks a bunch!
    Jim
  • You did not mention what engine you have, and that is important, because that would tell us what kind of transmission you have. If you have the V6 SOHC engine, you have the 5 speed automatic and if you have the V8, you have the 4 speed automatic (4R70W). You also give us no service history. Is all the engine and transmission maintenance kept up to date? It is strange how you describe it to act DIFFERENTLY in the Morning than in the EVENING. Is that mostly because the type of driving is different?
    "In the mornings it's usually okay, except when I accelarate hard, then it kind of jerks a bit, almost like it's missing, but once I get to speed it's okay." That may indeed be due to a miss in the engine. Check Spark Plugs, make sure they are the correct type and gap, make sure the spark plug wires are in good shape. Bad spark plugs and spark plug wires can cause what you describe. Be sure to take your vehicle to a shop with a good diagnostic code reader, to find out what is wrong in the engine first, then check the transmission after the engine is running good.
    "In the evenings (where the heavy LA traffic is) it does the same. If I turn on the Air Conditioner, it does not was to 'take off' from a light, but once I get up to 25-30 I can feel a surge of power in the truck, and I really take off from there fine. I really feels to me like the engine while working is having a problem with a load or something." In heavy traffic you seem to have a problem taking off, maybe lack of power or under some load pulling the engine down? This sounds most likely like the transmission is starting off in second gear instead of first gear. This could be caused by several things, valve body, soleniods, ect. You need to have a shop with a good transmission code reader pull the transmission codes to see what is wrong with it, then go from there.
    Good Luck,
    E.D.
    :)
  • Ladyc, please go to the following site, they sell quality remanufactured transmissions with a 3 year warrenty.

    http://www.jasperengines.com/reman-trans-process.htm
  • jkohnmanjkohnman Posts: 3
    Thank you for your reply. You've given me a lot to think about. I'm not as good with the maint. as I should be, but I did have everything serviced about a year ago. Had a tune up etc, and had the fluid changed in the transmission etc. It seemed better up until a couple of weeks ago. I just keep wondering if I should put the money into it if it is the transmission. With as much 'stress' miles I have one it, I'm worried it's might be just the start of stuff. I have LOVED this vehicle, so I hate to write it off too fast.
  • jkohnmanjkohnman Posts: 3
    Darn, forgot to mention, I have the 6 cyl. with the 5 speed trans.
  • nvbankernvbanker Posts: 7,285
    I hope you kept copies of those receipts. Ask to see the service manager. If he can't be reasoned with, ask to see the General Manager of the dealership. No luck there, then ask to see a Ford Representative. That may take a week or two, but be patient. There is no way Ford would deny your claim - this is a dealer problem, not a Ford problem. Ford won't deny that claim, if it's as cut and dry as you're telling us.
  • chuck1chuck1 Posts: 1,405
    "There is no way Ford would deny your claim - this is a dealer problem, not a Ford problem. Ford won't deny that claim, if it's as cut and dry as you're telling us."

    All I know is both Ford & GM are in a major world of hurt with truck/SUV sales down. I bet they are looking at ALL THEIR COSTS.... including WARRANTY CLAIMS.
    He should do as I suggested-get the SUV fixed, take them to small claims court. Before the court date (if it's as cut and dry as he tells us) they will settle. :mad: I had a rattle in a driver's door in my Explorer. It was like trying to move a mountain to get that fixed. The dealer adjusted it three times, more rattles-finally ordered a new door handle. Unbelievable!
  • nvbankernvbanker Posts: 7,285
    When the OD light flashes, an error code is turning on a light in the computer to tell you to get the car to the dealer for service, something is wrong in the transmission. If you do it quickly, you may avoid disaster. If you don't, disaster looms ahead, like a rebuild.
  • cplace25cplace25 Posts: 3
    I have a 2002 V-8 Ford Explorer and have a few problems. Sometimes when I start it first thing in the morning and put it into drive, it does not move. Sometimes my door ajar light comes on for NO reason and My back right wheel makes a whining noise. Any help or information would be appreciated. My husband used to be a mechanic and told me to never buy a FORD. Maybe I should have listened. :confuse:
  • nennen Posts: 3
    My 2003 Explorer XLT periodically and randomly emits a sound much like that of the first note of a siren. Seems to come from the rear. First time I heard it, I thought the highway patrol was behind me. My wife says it sounds like a whoopee cushion, if that helps indentify the sound. It is not accompanied by any noticeable drive train or engine action. Sometimes it will occur two or three times during a 90 mile drive; other times it only occurs once or twice on much longer trips. I'm puzzled.
  • greenbmgreenbm Posts: 1
    I have a very similar problem with my 2003 XLT too although i think my noise is coming from the front. sounds like a fairl loud 'siren' noise coming from one of the vents. It seems to only happen when the heat is on because i noticed it this winter. i havent heard it since but you are right it woudl happen 2 or 3 times on a trip. I didnt know what to make of it either. I also experienced no engine problems with this noise either. are you sure your noise is coming from the back??
  • nennen Posts: 3
    Maybe the noise could be coming through the rear vents. Since I live in SE Arizona, I don't use the heater ofter, but the air conditioner gets a lot of work. I mentioned the sound to a Ford Service Manager and a local, highly rated, local mechanic, neither of whom recalled hearing of such a problem. It sure is disconcerting--and a little worrisome. Perhaps someone else will show up here with an answer
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