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Ford Explorer Maintenance and Repair



  • mazman1mazman1 Posts: 229
    The AC does add to the load on the engine, as the a/c compressor and pump run off the same serpentine belt as does the PS.

    When its hot again, see if the whine happens with the AC off. Also, try with the ac on, lift the hood and turn the wheels, and try to listen where the whine is coming from. Note that if you turn the wheel from lock to lock, especially if the truck is not moving, you will get a whine, and that whine is normal.
  • My driver side power window on my 95 Explorer (EB) has stopped working. I think it's the switch and not the motor. Is this typical of this model? It was intermitent for a short time, then just stopped completely. Any suggestions? Thanks.
  • Thanks or your input. I took it in to the dealer and asked them to check the timing belt tensioners. The technician went for a ride with me and clearly described the noise as a bad EGR tube, not covered under the warranty. The total charge for labor and part is $121 plus $25 to get the part shipped overnight. My wife was reluctant to have the work done and to get another opinion. My thinking was to get it done. This way, if the noise is still there, then I can fight the charge and then proceed from there. However, without getting it done, then I can't rule out their diagnosis. Also, this eliminates more time that the car is in the shop. I guess we'll see once I get it back today ... Anyway, thanks for your input.
  • Mazman1 and anyone who can help. Took my Explorer in to the dealer to show him the new part # for the tensioners (third design) and they can't find it in the computer. Post #92 said the part # was XU2E-6K254-AA is this the correct #? Doe's anyone have the correct #, and does this third design work and fix the problem? Thanks in advance!!
  • mazman1mazman1 Posts: 229
    The third version of the tensioners is supposedly working much better than the other previous fixes... I beleive it has been available since Nov 1999... the others have been discontinued, so that your parts guy at Ford should be able to find it by looking for Timing belt tensioners.
    That should be a free (Warranty) fix!
  • Having read the reported problems, I was surprised when I took my 98 4.0L in at 26K miles for what I thought was a sensor problem, only to be told that Ford was replacing my engine at N/C as my number 3 cylinder had zero compression. Note, I never had a problem, changed oil/filter every 3k miles, the engine ran great until that last morning when it started and shook, and didn't idle well. I guess I'm happy, but at the same time I wonder what's wrong with the design. The dealer isn;t saying anything, except it's the 4th engine replacement this it back this week, brand new motor, running great, and on top of it all, had a loaner for free for 3 weeks....anybody know what's wrong with the, about those tires....
  • lmc5lmc5 Posts: 16
    I have had all three versions of the timing belt tensioners on my 1997 Explorer XLT. The first two did not work but the last one seems to have corrected the problem.(fingers crossed)
    I had them replaced a few months ago. I will look at my last receipt and see if there is a part number on it. Ford should not charge you for this repair because they have known about the problem for some time. Like I said, I had to have this done three times.
  • lmc5lmc5 Posts: 16
    Here is a description and part numbers that I had on my receipt concerning timing belt tensioners:
    Tens-Eng JK/Shft Chn- Part #FMC XL2Z 6L266 AA
    Engine Tensioner Kit- Part #FMC XU2Z 6K254 AA
    Tensioner ASY-TIMI- Part #FMC XU3Z 6K254 BA
    Gasket-TM Chain Tens- Part #FMC XU2Z 6M252 AA

    I had the work done on 5-26-00 and was not charged for the service. I hope this helps. Good Luck.
  • I have a 97 XLT with the same tensioner problem. The car has 57,000 miles on it and started sounding like a diesal engine. I brought it to my dealer to be fixed on Friday as one of the reasons I originally bought this car so I could bring my 2 kids to college with it. Friday told me it was a major problem with the tensioners and that he hoped he would get it done by Wed. Yesterday, Monday, he told me he would need the week. He also acted surprised when I mentioned the TSB's I had learned about from this board. Does anyone know the actual TSB number as I can't find it? Needless to say I have no car to bring both of my children to college. They don't want to even give me a loaner car till it is fixed. They also told me I would have to pay about $300 to fix it and Ford with Good Will would pay the rest. Does this seem fair to you? Were your cars that were fixed for free still under warranty as mine is not? Please help, as I will probably have to rent an Explorer or Van to bring the kids to college and this is a big expense besides the $300 Ford is going to charge me.
    Thanks for your advice.
  • mazman1mazman1 Posts: 229
    TSB database:

    You can look up all of the TSB's on your vehicle. Give your year make and list "ENGINE" as the part to review and about 50 TSB's will appear.

    Even if your car is out of the warranty, the TSB should cover parts and labor. Dont let the Dealer BS you. It's been a known problem on the SOHC ever since introduction.
  • lmc5lmc5 Posts: 16
    I do have the extended warranty on my 1997 Explorer but the dealer should not charge you for this service. This is a problem that Ford has been aware of for quite some time. It's the faulty parts they put on the Explorer, not something you did. Stick to your guns and tell them that there is no way you are paying anything for this repair. Ask to see the GM if you have to. I am on my third Ford service department because their service stinks. If you raise enough &%#@* they will probably back down.
    As for the rental car, they should supply you with a rental. If you have to rent a car on your own, make sure that they will reimburse you. It will be cheaper for them to get you a rental because they have a contract with the rental company. Tell them
    that if you have to rent a car, you are going to rent a Mercedes and they will need to reimburse you and they will probably go ahead and get you that fancy Escort but at least its free.

    Good Luck.
  • mazman1mazman1 Posts: 229
    Another place that has the TSB's in a very easy to use format is

    Good luck.
  • njdevilsrnnjdevilsrn Posts: 185
    I had the service performed at a dealer on July 18. Granted it was under warranty, but here is the breakdown of what it would have cost under my receipt...

    - Computer analysis - $21.03
    - Install Camshaft tensioner kit - $112.16
    - Parts (tensioner, gaskets) - $24.34
    - $14.02 (no reason listed)

    TOTAL...$189.27 including tax

    Tell your dealer that the he is ripping you off.
  • swn1swn1 Posts: 27
    I had tensioners replaced few months ago on my '99 XLT and it seems O.K. Now, on cold start up in the morning only, I get a knocking sound that goes away after a short time. Sounds like dry lifter or maybe tensioners. Anyone else have this?
  • I would make sure you use a Motorcraft, Pulolator PureOne (same inside as Motorcraft except for Silicone valve), Wix or other premium filter. The cheap ones like Fram and what they have at the quick lube places may cause this brief knock you describe. I have a '98 which is going in for the Tensioners Monday so I hope the upgraded Tensioners will do the trick for me. I have used Motorcraft filters and never have had a knock on a Cold Start.Good Luck
  • mazman1mazman1 Posts: 229
    I agree, the cheapie oil filters can cause the knock in the first few minutes of the warmup period. Also, a worn tensioner or idler pulley can cause it. If you raise the hood during warmup and try to listen to where the knock is coming from.. that would point to the problem.
  • swn1swn1 Posts: 27
    Thanks for the advice but I have to rule that out as between scheduled 5000 mile service I change the oil and use only Motorcraft oil and filters as does the dealer at the 5000 intervals. I listened close this morning and sounds like the tensioners acting up again even though they are the 3rd generation. I am taking it in next week and will let you know what they come up with.
  • cbennycbenny Posts: 1
    I have an '86 Toyota P/U with 245,000 miles. For the 14+ years of owning this truck, the costs of owning the truck consist of 3 sets of tires, rebuilt the tranny at 115,000 miles, and 3 brakes jobs ... plus the regular maintenance. I found a '97 Explorer XLT V-6 SHOC, fully loaded w/16,000 miles and the asking price is $18,000. I was about to make the deal until reading these comments on Edmunds.Com and glad to have read the comments before making the deal. I guess I'll be purchasing another Toyota ... the Explorer is too good to be true.
  • I am looking at purchasing a 2000 Ford Explorer. Any input. It is the 2WD model.
  • I am looking at purchasing a 2000 Ford Explorer. Any input. It is the 2WD model.
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