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Ford Explorer Maintenance and Repair

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Comments

  • cetnhcetnh Posts: 2
    The problem of rattling and shaking when you get over 60-65 mph disappeared after I replace the tires and shock -
  • Help can anybody help us with our exploder,it wanders all over the road nearly had an accident last weekend because of it. It has been to dealer many times and they say they cannot fix it say its a normal explorer characteristic. Well if this is normal then Ford is selling death traps and I dont think the firestone tires are the only problems. Dealer offered to get us into new Expedition at a 12000 dollar loss to us are they crazy. Well we are going to try the dipute board anyone had any experience with them. Or is it just another hoax to cover up Fords mistakes.
  • smily1smily1 Posts: 104
    I own a 1998 Exploder (lol) V8 AWD. It handles great and I have had no problems until I had the tires replaced with Bridgestone Dueler APT II's. I then noticed it wants to wander a bit on the freeway, but not to the point that I am afraid I might get into an accident, but just enough to buy Michelins next time. It sounds like you may have an allignment problem. If it is out of allignment then you will be able to see some unusual tire wear after a few thousand miles. What did the dealership check? Have you changed the tires due to the recal? I must say that I have been very happy with my Exploder (lol) overall but extremely unhappy with Ford Service and Ford as a company. I found that fixing the rattles and creaks in my Explorer myself (fifteen minutes) is less of a hassle than the three days it takes Ford to fix under warrenty and still not get it right. Good luck with the dispute board.
  • Thanks for the input smily1.My exploder did have the Firestone recall tires and were replaced with Uniroyal nailguards. My wondering problem actually is worse with the new tires because they give a better ride than the Firestones which were very bumpy.The dealer has checked the wheel alignment and says it is to specs, my husband still says the camber is off, and I think the shocks are a problem as well. The dealer still has not found the squeek in the back suspension, and I still have ratttles inside the car.Boy to try and get a response from Ford assistance is unbelievable. They promised to have a senior rep call us within 24hrs, well that was two days ago and when we called back the excuse was they didnt have any record of my previous message. Man I cannot believe a company would treat its customers like this. So much for their CEO`s speech " I want all of our owners to know that there are two things we never take lightly :YOUR SAFETY AND YOUR TRUST " What a load of hogwash.
    Anyway thanks for letting me vent and to anyone out there who is considering buying a Explorer DONT !!!!
  • masonmimasonmi Posts: 148
    I had my ratttles cured actually one of them was annoying which came from the rear side door i had to spend $70 bucks at the dealership for them to fix it, it sounded like loose parts rattling everytime i went over bumps.
    i'm going to try the Michelin LTX, the firestones seem to give a bumpy or vibration in the ride.
  • I own a 1993 Explorer that has been great. Never had a any major problems, but one minor one that has me puzzled. The temp gauge never reaches normal. It only moves about 1/4 from start. The heater does put out some heat, but no wear as hot as my 1999 F150. I have replaced the thermostat 3 different times with a 195 Degree. I found the lower radiator hose collapsed after sitting overnight. Replaced the hose but it still sucks the hose in when it cools off. Could the radiator cap be bad? I have lived with this problem but it sure would be nice to have some hot heat with the cold winters in Michigan. Can anyone help me out.
  • mazman1mazman1 Posts: 229
    I'd check the radiator cap, and also the upper hoses going to the heater core. They may be clogged up. In a 7 year old vehicle, the hoses rot from the inside, and sometimes you dont see the problem until it is too late. Have you changed the fluids regularly, and you should be on your 3rd set of hoses.

    Just as an FYI, since 1998, Ford vehicles have come with larger heater cores, so that they put out a lot more heat, because of customer complaints.
  • Have you always had this lack-of-heat problem or has it crept in over the years?

    I suspect the water pump and would replace it...it's about time anyway! I wouldn't be surprised to find the vanes worn down especially if you haven't been changing out the coolant every year. The collapsed hose may be due to worn out radiator cap. When the engine cools down, the system creates a vacuum usually relieved by the cap. Consider the brand of parts you are using. Cheaper isn't always a good idea. To change the coolant, I drain the system down as far as it will go via the stopcock valve then top it off with a 50/50 mix of quality antifreeze and distilled water. On another subject, does your vehicle have increasing steering sensitivity proportionate to increasing speed? My 96 sure as heck does and it will keep you very alert. Good luck and please let me know what you find out. Ted.
  • mazman1mazman1 Posts: 229
    Before changing the water pump, I'd make sure the one you have is ok first. A water pump is a simple device. It either works or it doesnt. If it doesnt, you will overheat...its that simple. Unfortunately its not that simple to replace it.. its rather a major pain in the a## !!!

    Id' do the simple stuff first, change the fluid, cap, hoses. If that doesnt do it, then look to the heater core or water pump.
  • bri66bri66 Posts: 220
    I have a 2000 Explorer that has a V6 4.0 liter engine. The first engine was replaced shortly after purchase for the coolant leaking into the oil. A remanufactured engine was put in and now a few months later again the coolant is leaking into the oil. Am I just lucky or are there more Explorer owners that are having this same problem? The Ford dealer wants to discuss with Ford what should be done. Less than a year old and it needs it's third engine. Anyone else know of this same problem?

    Thanks
  • Has anyone had problems with the anti-lock brakes. My dash light stays on and I am trying to figure out what may be causing the problem in my 91 Explorer.
  • mazman1mazman1 Posts: 229
    How do you know that the radiator fluid is leaking into the oil? Is there oil floating on the top of the radiator reserve tank? If it is, the engine may be fine, but the radiator(which is a 2 stage radiator with tranny fluid coils running thru it) might have a leak internally.

    pls let me know.
  • bri66bri66 Posts: 220
    Ford dealer added a yellow die to radiator coolant 2,700 miles ago. This die can be seen with a black light. My current oil level is approximately 2 quarts over maximum in engine, yellow die is visually seen on oil dipstick which has begun to pit and rust. Coolant loss between current oil change is approximately 2 quarts at this time. No black light needed to see die. No trace of coolant in transmission fluid, nor is there any visual trace of oil in radiator.

    Thanks for response, any idea what's going on?
  • Thank's for the responses , I have changed the radiator hoses, antifreeze, but not the hoses going to the heater core. Yes I have always had this problem from the first winter. If Ford has replaced the heater cores with bigger ones, maybe this is all the heat I am going to get. In response to steering problems I haven't had any.Does anyone else that owns a 93 explorer have the same problems?
  • You had your thermostat replaced and it seemed to work for you. Is it still working. I have the same exact problem and have replaced it three times. still very little heat. I have trailer towing package and maybe that is why it run cooler. please update me
  • mazman1mazman1 Posts: 229
    Well, if u see yellow dye in your dipstick, and you see rust, your engine is surely trashed. I wonder whether those fools that built your 2nd engine really gave u a new engine or rebuit your original....maybe short a gasket or with an out of spec part. The fact that 2 quarts of tranny fluid/water are now in your engine is very very bad news.

    I'd say that since it is under warranty, Ford should buy the vehicle back from u and you should get a BRAND NEW TRUCK. I'd give a call to an attorney before talking about this with the dealer, to protect your rights.

    Good luck. Don't let Ford pee on you.
  • bri66bri66 Posts: 220
    Engine replacement has manufacture tag date of March 2000. Originally purchased Explorer in December 1999. Way too many quality problems after engine replacement, missing motor mount nut, no fluid in power steering reservoir, busted tail light, and scratches from hood removal and very poor workmanship for scratches and chipped paint everywhere. Doesn't seem to be a problem from other Explorers that I have seen or heard of. Must be just lucky or something. No transmission problems or fluid missing at this time, only anti-freeze in oil. Transmissions seem to be hot item on Explorers. Anyone else have similar problem with coolant?
  • pbp06pbp06 Posts: 2
    I have a 94. I had the trans rebuilt at 100k and the shop that did the service recommended I replace the thermostat with a motorcraft brand part due to the fact that the trans would mysteriously downshift out of OD at turnpike speed in the cold of the morning. I thought he was just blowing me off but it cured it. 36k miles later and it hasn't happened since. Interesting side effect prior to this the temp gage never came up into the bar area. Now it comes about a quarter way and has yet to ever overheat. 137k and still rolling. Awesome fix for less than $5.
  • This is my first time posting a note to Edmunds. I own a 1999 Explorer XLT AWD, SOHC V6. I ourchased it based on my research in Consumer Reports, owners, and on how it racks up with insurance. I traded in a 1995 Chevy Blazer LS 4x4 just as the engine light was blinking--it was off as I pulled in the dealer. Needless to say, I thought I made a wise choice for $30K--WRONG!!! In a few months, the recalls started and haven't stopped. Mine too was recently stalling and I already had the tensiors in the motor changed twice--still doing that diesel sound. The 30,000 mile tune-up fixed the stalling (a few of you experienced) and the cruise control that hasn't worked right since I bought it. But one week after the service, my cruise control goofed again--the light cut on, but wouldn't engage. Then, I pressed the off button, but it engaged on its own and wouldn't disengage. I pressed the brakes, nothing! In fact, my motor down-shifted to compensate for the lost speed and kept speeding up!!! For what seemed an eternity but only 5-6 seconds, I fought with my truck to stop. I got it down to 35 miles an hour and it disengaged at that point. Took it to the dealer and have been raising hell since. I have over 2 1/2 pages of repairs/service/recalls in the dealer's computer database, but that it only for one year. The Ford online service sent me some archive info, and it goes back to right after I bought it in April '99.
    Everyone here having problems should not have to, period. For my money spent I expect a car that can last till 100,000 at a reasonable cost. I don't have that. I am fighting with Ford to get an extended waranty or a Vehicle Assist into another vehicle, like a Taurus. I am this close to getting an Outback, and may do it regardless of what Ford does. They have lost my confidence and I can't afford this beast after my warranty is up.
  • This is my first time posting a note to Edmunds. I own a 1999 Explorer XLT AWD, SOHC V6. I purchased it based on my research in Consumer Reports, owners, and on how it racks up with insurance. I traded in a 1995 Chevy Blazer LS 4x4 just as the engine light was blinking--it was off as I pulled in the dealer. Needless to say, I thought I made a wise choice for $30K--WRONG!!! In a few months, the recalls started and haven't stopped. Mine too was recently stalling and I already had the tensiors in the motor changed twice--still doing that diesel sound. The 30,000 mile tune-up fixed the stalling (a few of you experienced) and the cruise control that hasn't worked right since I bought it. But one week after the service, my cruise control goofed again--the light cut on, but wouldn't engage. Then, I pressed the off button, but it engaged on its own and wouldn't disengage. I pressed the brakes, nothing! In fact, my motor down-shifted to compensate for the lost speed and kept speeding up!!! For what seemed an eternity but only 5-6 seconds, I fought with my truck to stop. I got it down to 35 miles an hour and it disengaged at that point. Took it to the dealer and have been raising hell since. I have over 2 1/2 pages of repairs/service/recalls in the dealer's computer database, but that it only for one year. The Ford online service sent me some archive info, and it goes back to right after I bought it in April '99.
    Everyone here having problems should not have to put up with them, period. For my money spent I expect a car that can last till 100,000 at a reasonable cost. I don't have that, no matter how many times they fix it for free. I am fighting with Ford to get an extended waranty or a Vehicle Assist into another vehicle, like a Taurus. I am this close to getting an Outback, and may do it regardless of what Ford does. They have lost my confidence and I can't afford this beast after my warranty is up.
  • Dear Christian, it must be something with the 1999 models (sarcasm). I too, was an owner of a 1999 Exploder. I traded a 1997 XLT for that, figuring I was getting married and based on my good experience witht the '97, this vehicle would be 2 years newer. Well, at the age of 26, I would easily say that was the worst decision I ever made. The truck was in the shop 15 times in 14 months for repairs (3 trips in addition for maintenance). You name it, this truck had the problem. Ball joints, defective windshield, broken horn, warped rotors on front brakes, broken suspension assemblies, there were more problems, but I think the trauma of it all has been blocked by my brain.

    The kicker which made me dump the truck was that the steering would make a clunk and the truck would veer off course. After two trips to the dealer in a week, their being unable to "duplicate the problem", a near fistfight with the sales manager, and a threat of a lawsuit should a mechanical failure lead to a crash, this truck was replaced with a 2000 Explorer XLS for trade plus $3500 (as loaded as an XLS can be). I can say I only miss the extra power on occasion (only has the OHV engine) and the CD changer. Other than that, good luck getting something out of Ford, they are a real pain to deal with after they have your hard-earned money.

    NOW, my story...Drove from Central NJ to Albany this past weekend, averaging 70-75mph. No blowouts on my Firestone Wilderness ATs (made in Canada), no rollovers.

    PS...Anyone see the story on NBC network news last week where they blew out tires on an Explorer at 50 and 70 mph? Without over-reaction by the driver, the truck coasted to a stop without any incidents. So much for the imminent rollover theory. I think the warning sticker should read..."HIGHER ROLLOVER RISK IF DRIVEN BY OVER-REACTIVE, INEXPERIENCED DRIVERS WHO DRIVE THEIR 2 AND A HALF TON SUV LIKE IT IS A MAZDA MIATA"
  • seacrowseacrow Posts: 22
    I have posted here a few times about my 98 Explorer XLT and the problems I have had with it. I have always had excellent and very responsive service from the dealer. They have fixed all of the problems every time. However, at 35,500 miles, I was following my wife home and noticed that the brake lights were not working. I gave the car a good once over the next day and took note of any problems for the next trip to the dealer. My list included: broken front door handle trim (3rd time), passengers side window goes up crooked (3rd time), brake lights inoperative without stomping the brake pedal to the floor as hard as possible (1st time), anti theft light flickering eradically (1st time), auto lock not working as a result of brake lights (1st time), loud rear suspension groan over slight bumps (3rd time), and the timing chain tensioner noise seems to be reappearing though not as bad (2nd time). My dealer has always been able to fix the problems for sometimes months before reappearing. Except of course the new problems. My wife and I argued about the extended warranty, I thought we did not need one and she thinks we do. She may be right. I took it in on the 23rd of Oct. I told my once excellent service writer about the problems I noticed. He looked at me cross-eyed. I got pissed off and said fix it or I will begin arbitration. He said I have no grounds for arbitration. I said ok but I do have grounds to have a few giant lemons airbrushed down the sides of this car. It got ugly for a few minutes. He apologized for being in a bad mood and said he would do whatever he could to help. I haven't heard from them for over a week now. This is the longest it has taken to fix anything on this car. I am gonna call Ford about this. I own a 99 F-150 and a 2000 Econoline that have been excellent. I would be happy with a free or discounted extended warranty.

    A few months ago all was well. How quickly things can change.
  • mazman1mazman1 Posts: 229
    Sorry to hear about that man.. sounds like somebody put a curse on you.

    BTW, the taillight problem is an easy fix. The module is an electrical switch which is open when the brake is in the rest position and closed when you push the pedal off the rest area. Its an easy fix to replace the module.

    I would only get the extended warr. if you plan to keep the truck for 5 or more yrs. Otherwise, I'd put the money in the stock market.

    Best of luck. Don't let Ford get away with anything. I would not drive it off their lot or pay for anything until everything has been addressed. (Leaving closes the R.O.#)
  • I think I've seen earlier posts on this but my rear wiper on my '98' XLT is frozen again doing nothing. I've picked it up moved it around, lubed the track it sits on --nothing. Is this common problem?
    Stalling; sitting at a light waiting to turn left against traffic, start my turn, get into the other lane, it stumbles and almost dies. Had problems in this past like this with GM products but this is a first for this XLT. Any opinions/suggested would be appreciated.
  • My 98 XLT 4x4 SOHC had the stalling problem exactly as you describe. At times it would even stall out, requiring a quick shift to "N" and restart to get out of harms way. The knuckleheads at ford never did fix it. Had it up to 36k miles and two years. Dumped it at a loss. Good luck.
  • sadatxsadatx Posts: 70
    Hi everyone,

    I just bought a 98 4wd EB explorer last week. Just yesterday, I heard a knocking noise coming from the engine(i think). Now when I drive the car, the knocking noise is always there. Man, I just bought the car a week ago with 23k miles. Any idea what this might be? I hope it's not serious. i still have the balance of the factory warranty. Any advice would be GREATLY appreciated. Thanks a lot.
  • sadatxsadatx Posts: 70
    Hi again,

    Would anyone know if I cancel the purchase of an extended warranty? I bought the extended warranty today. I really want to cancel it because i still have the manuf. warranty for another six months. I might purchase it then. Please help!!
  • weslwesl Posts: 53
    Mazman1:
    I realize that the temptation to "not pay for anything" is great when dealing with an unreliable car, but still continue to make the payments. Why do you want to ruin your credit and have a lemon of a car to boot? Later, Wes.
  • mazman, I plan on keeping the Explorer as long as possible. I would like to wear out a car instead of trading every three years or so. We really like the Explorer even with the hiccups. I think the brake light failure really got me going. Cars have had brake lights for at least 75 years. It's one system that should be perfected.

    mikenoh, the stalling problem in 98s is the cavitation of the fuel pump inside the tank. There is a TSB with a new fuel pump design that fixes it for good. My rear wiper froze a few times when I first bought mine. I moved it around a few times and it has not done it again in over a year. You may have a bad switch.

    Got the Explorer back on Halloween. My threat must have worked. they fixed everything. The service writer said they checked for every service message and made sure it was done. They ordered all new door handle trim and realigned the door handles so the trim should not break again. The brake light switch failed and caused the anti-theft light and auto lock to fail. The brake light switch failure was the first real problem with this car. All other problems were a direct result of hurried design. Everything is fixed and I have Michelins now. I am gonna buy an extended warranty and soldier on.
  • swn1swn1 Posts: 27
    I have written about my '99 XLT here many times. The most recent was the engine knock on the first start of the day. The so called latest and greatest tensioners were installed prior to this to get rid if the diesel sound which they did, so far. The shop foreman had no answers for the knock so he called Ford Engineering(an oxymoron is there ever was one) who told him it might be the lash adjusters on the OHC as they had a few other similar complaints. The parts are in and scheduled to be replaced the 15th, will let you all know. Also, has anyone tried to order the front contoured mudflaps for what must be 99 out of 100 combinations for XLT's: 4 Door with running boards, without wheel lip mouldings. I have been trying for a year and it seems no part number exists although the part does. I've tried two different dealerships who come up with the same result, empty. Ford Customer Dis-service called me about my numerous complaints with this junker and she had no answer for the flaps other than to say to keep working with the dealer. She apologized for taking longer than the 3 days they promise for e-mail responses but, in her words, they have been up to their necks in e-mails. Wonder why. Of course their only purpose is to try and take the fire out of the bellies of us dissatisfied owners in hopes it will stop with them. I as much told her that and that I know there is nothing she can do for me and I don't like to dance. I also told her I was aware that once my vehicle hit 36,000 miles in another 6,000, Ford will tell me to kiss off and pay the bills. She didn't have much too say other than Ford wants to restore my confidence in them so I said show me. Anyone who is not registered on the owner sight at FORD.com should do so and use the e-mail to register complaints. You may not get anywhere but at least let them know why you won't buy their junk anymore. They hate when you mention Toyota is a far superior product and worth an extra $10,000 for the quality Ford sells but Toyota has.
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